Cambridgeshire care home turned around after resident safety concerns

The care home previously had complaints about safeguarding in 2024 but has now been rated ‘good’ in its latest inspection

A care home that previously had concerns raised about resident safety has improved its inspection rating. The Care Quality Commission (CQC) carried out an unannounced inspection at Aria Court care home in Coronation Close, March, between April 28 and May 1.

CQC previously found the care home in breach of regulations relating to safe care and treatment, safe staffing and governance at its last inspection in 2024. The care home has improved on this, with CQC stating that it is no longer in breach of the regulations.

The care home was previously rated good in only effective, caring, and responsive in 2024, and requires improvement in safe and well-led, with an overall requires improvement grade. This has improved to good in all areas and is an overall good grade.

Sreeja Vijayan, home manager at the care home, is “absolutely delighted” with the inspection. Sreeja added: “This recognition reflects the dedication, compassion and hard work shown by our entire team every day!”

“We are incredibly proud of this achievement and would like to thank our residents, families and colleagues for their continued trust and support.” Inspectors acknowledged there had been improvements made to governance oversight, leadership assurance, incident review, staffing arrangements and quality monitoring systems.

This “provided assurance” to inspectors that action had been taken. Inspectors spoke to people’s experience of the service and this was “largely positive”.

The report added: “People told us they were happy with the care they received and felt staff knew them very well.” A family member told CQC that the staff were “kind and friendly” while another said care was delivered in a “calm and unhurried way”.

During the visit, inspectors said people appeared comfortable, well-presented and settled. People also had good access to care, activities and support, including those who were nursed in bed or were unable to communicate verbally.

Overall, CQC said people experienced “kind, personalised and responsive care” and they felt “safe, respected and supported”.