Inspectors from the care scrutiny body visited Fullarton Care Home in Ayr Road, in May with their findings now published.
Officers at the Care Inspectorate have seen improvements to an Irvine nursing home, according to a fresh report.
Inspectors from the care scrutiny body visited Fullarton Care Home in Ayr Road, in May with their findings now published.
The visit to the service was said to be an “unannounced follow up inspection.”
It looked at the progress made by the service in responding to requirements made “as a result of a complaint investigation.”
During a previous inspection the Care Inspectorate raised concerns over respect for people’s “dignity and human rights.”
Another concern related to the approach to supporting people’s skin care needs, which according to the previous report, needed to be “improved.”
A review of the inventory system relating to people’s clothing and personal property was also another requirement made by inspectors.
Among the key messages from the latest inspection the Care Inspectorate said the service had made “good progress” in developing systems of audit to ensure “effective oversight” and management of people’s skin care and prescribed creams.
And improvements to the management of people’s personal clothing and property “had been made.”
Fullarton Care Home is registered to provide a care home service to a maximum of 90 older people. The provider is HC-One Oval Limited.
The Care Inspectorate report revealed that staff training records showed that e-learning training on ‘Dignity – the one who matters’ had been provided to staff “across all departments in the service.”
And the manager reviewed the service approach to how people’s personal property was managed, and staff were provided with “additional guidance” on completing inventory records.
The report continues: “A reminder regarding the completion of clothing and property inventories was shared at the relatives’ meeting, with the minutes circulated by email and displayed throughout the home.
“In addition, the manager has developed a suggested clothing list for people seeking admission to the service. This supports effective planning by helping to ensure people have an adequate supply of clothing and enables families to maintain an ongoing record of items provided.”
The report adds: “Overall, we were satisfied that the service had strengthened its systems for managing people’s personal clothing and property, and that effective steps had been taken to ensure staff followed good practice in relation to accountability, record keeping and promoting people’s dignity.”

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