No experience is needed to apply for the position
A dream job opportunity has come up at one of Scotland’s most famous and beautiful botanical gardens, and accommodation is available to the successful applicant. The position would allow you to live and work in one of the most northerly and beautiful corners of the country.
Inverewe Garden in Wester Ross in the Scottish Highlands is renowned for its large and varied collection of plants and flowers, as it benefits from the warming effects of the Gulf Stream. The botanical garden is currently looking to hire a Visitor Services Assistant for the summer season.
The job is available on a full-time and fixed-term basis until the end of September 2026, with the successful applicant working 40 hours per week and reporting to the Visitor Services Manager. The salary for the position is listed as £27,976 pro-rata per annum, or £13.45 per hour.
According to the National Trust for Scotland, accommodation for the Visitor Services Assistant is available at Inverewe. The nearest village is Poolewe, which is described by the organisation as “a great base for all sorts of outdoor pursuits and days off can be spent exploring this wonderful part of Scotland”.
The Visitor Services Assistant will be based in the garden’s Welcome Centre, Retail, Catering, or House Hub, and will be responsible for interacting and chatting with guests and making them feel welcomed. This role is described as vital in ensuring visitors have a positive experience at the botanical garden.
The position will also involve helping the National Trust for Scotland maximise all charity income opportunities through strong customer service and product knowledge. Additionally, you will work with property staff to make sure stock inventories are continually maintained.
Other responsibilities of the role include handling cash accurately and processing sales, working with the Visitor Services Managers and property staff to deliver financial targets, and helping manage car park arrivals. The successful candidate will also be expected to work across departments when necessary and support the wider teams at Inverewe.
Those applying for the position will be expected to have a flexible approach to working hours and days, including working weekends and bank holidays as appropriate. They will also be expected to be able to take responsibility for their own development and learning, and to develop a working knowledge of the history of the site.
All applicants must possess the ability to work within a team or independently, with minimal supervision and to a high and safe standard, and the ability to adjust pace to match customer flow without compromising quality of service. Other essential attributes include an excellent front of house persona and demonstrable time management skills.
Meanwhile, desirable qualities include previous experience in the hospitality, tourism, sales, or catering industries. The ability to speak additional languages would also be advantageous, as would a general interest in nature and the outdoors—especially Scotland’s landscapes.
The job listing states: “Here at National Trust for Scotland’s Inverewe Garden in the idyllic North West Scottish Highlands we are looking for energetic, cheerful, and talkative individuals to join our amazing welcome team this summer.
“No previous experience is needed; we would just love to hear from people who can interact and chat with our guests and make them feel welcomed and valued from the minute they arrive until we wish them farewell. This role is vital in providing an amazing welcome in all areas of these two stunning locations, helping our visitors have a fantastic experience and creating wonderful memories for our guests.
“Based in the Welcome Centre, Retail, Catering or House Hub, your role is to make a great day out truly exceptional for our guests. You’ll help us maximise all charity income opportunities through excellent customer service, product knowledge and taking pride in everything we do at Inverewe.”
Those interested in applying should send a CV or application form to the People Services Department by email before May 20. More information can be found on the National Trust for Scotland website.
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