Emirates has issued an update on its rebooking policy for passengers with flights booked in the coming weeks
Emirates has issued an update on its rebooking policy for passengers with flights scheduled in the coming weeks. The announcement follows ongoing uncertainty surrounding travel in the region due to the continuing Middle East conflict.
In a statement posted on X on Sunday, March 15, Emirates support confirmed: “You can now amend bookings and rebook flights online within 72 hours of your original departure date by visiting the emirat.es/managebooking or “Manage Your Booking” on the Emirates app.
“If you wish to rebook a flight earlier than 72 hours before departure, please reach out to us for assistance via emirat.es/support or via DM at emirat.es/xdm.”
The carrier confirms it is currently running a reduced flight schedule whilst keeping the situation under review. Passengers scheduled to fly between February 28 and March 31 whose flights have been affected may have been automatically transferred to the next available Emirates service, with the option to modify this through the booking management system or via their travel agent, reports the Manchester Evening News.
On alternative flight arrangements, Emirates advises: “To make changes to your booking, even if your flight has not been disrupted, you can rebook on another flight for travel on or before 30 April. You can make changes on Manage Your Booking or on the Emirates App if your original travel date is within the next 72 hours.
“If you’re unable to make changes online, please contact us. If you booked with a travel agent, please contact them.
“If you rebook your flight, please check any services you may have booked, including seat selection and dietary meals, and update your Chauffeur-drive details in Manage Your Booking for your new flight.”
Passengers can also request a refund by completing the request form or by contacting their travel agent.
For those with a connecting flight, Emirates states: “If you have a connecting flight in Dubai and any of your flights on the journey are cancelled, please do not come to the airport. You will not be able to board at your point of origin. Please rebook your flights before coming to the airport.”