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Four-day week council says AI-assisted call system received fewer than 10 complaints in year

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Cambridgeshire Live

Councillors say residents are still expressing their frustration with the new system

Council officers say a new AI-automated call system has received fewer than 10 complaints over the last year. South Cambridgeshire District Council, where many staff work for four days each week, introduced “SAM” to answer the public’s questions around 18 months ago.

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It was first introduced only over the web before it was rolled out for phone calls too. Jeff Membery, head of transformation and people, told a meeting of the scrutiny and overview committee they “deliberately take a very cautious approach to our use of AI”.

He said: “We try and make sure that we get things right – moving in a slow and controlled manner is more important than rushing to try and take advantage of the very latest cutting-edge technology.” He said the AI decides whether it can answer a question and, if it can’t, it will redirect the call to the contact centre.

Cllr Yasmin Deter asked what the feedback has been. Mr Membery said the satisfaction rate is 87 per cent from asking webchat users to put “a smiley face” after their query.

He said: “The thing that’s actually remarkable is – you probably see stories in the press about large numbers of complaints in relation to chat bots, but we’ve had very few. I think over the course of a year we’ve had less than 10 complaints about SAM.”

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Cllr Vivien Biggs said she’d called the council to report a dead deer after a resident of her village was “very frustrated” with speaking to the AI. She said: “It wanted to talk to me about fly-tipping – obviously a dead deer isn’t really fly-tipping.”

After saying something “along the lines of, ‘I want a person’” she was put through to the call centre, who promised the deer would be removed.

Mr Membery said he would “rather suspect” that dead deer “are probably not one of the things we’ve yet trained SAM on” but was “slightly disappointed” the AI didn’t automatically pass her on to a call handler.

Cllr Heather Williams also shared her experience with SAM and said she tried the AI webchat before she “surrendered and gave up”. She said: “I appreciate the web chat is slightly different but, as a councillor, the amount of phone calls I’ve had because people haven’t been able to get through to the council.

“I find particularly when older people whose voices may not be as strong, they tend to come through because they just feel like they’re not getting through. SAM would not have responded and answered them and nor would they have been transferred – they’ve given up, they’ve hung up.”

Mr Membery said that SAM “isn’t for everybody” but he was “really surprised” to hear that people weren’t being automatically put through to the contact centre as they “test regularly”.

He said: “If somebody does come through and speaks about their experience with SAM and say it was negative, they feed that through to our digital team – we’ve not had a lot of those being fed through.”

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Cllr Williams said: “There’s a big flaw in your theory there – if I’m frustrated with something, am I going to wait to be put through or am I going to hang up the phone?”

Mr Membery said the number of hang ups is recorded but it’s “impossible to know the reason why somebody gave up”. He said: “Was it because they were frustrated with SAM, or had they suddenly remembered the answer and they didn’t need to ask the question – or somebody rang on their doorbell, we don’t know that.”

Cllr Dr Richard Williams said “to end on a positive note” he had called “and it was actually very good, it did answer my query quite quickly”.

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Farmer urges people to ‘stay vigilant’ as fire rips through field

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Cambridgeshire Live

Firefighters arrived to a field ‘well alight’ on the weekend

Firefighters arrived at a Cambridgeshire field “well alight” on the weekend. Multiple fire crews were called to a large field fire on Rectory Lane, Peakirk, just after 3.30pm on Saturday (July 25).

The field was “well alight” when firefighters arrived. Photos captured by Richard Jacobs, who works at neighbouring Moor Farm, captured photos from the aftermath of the fire, which shows it burnt out.

People from Moor Farm, including owner Judith Jacobs and her son-in-law Jack Bedlow, helped out during the fire. A Moor Farm spokesperson said: “Thank you to everyone who helped with the fire at Peakirk, especially the firefighters and local farmers who jumped on their own machines immediately to cut fire breaks in the land and spread water.

“The exact cause is unknown, but this demonstrates what devastating effects even the smallest spark can have. It may have been started accidentally, but please take extra care in these conditions and encourage others to do so. Please stay vigilant.”

Cambridgeshire Fire and Rescue crews arrived to the field at around 3.34pm on Saturday. A fire spokesperson added: “Crews from Dogsthorpe, Stanground, Whittlesey, Littleport, the Peterborough Volunteer Fire Brigade, alongside a crew from Stamford in Lincolnshire and a specialist 4×4 vehicle from Thorney were called to a field fire on Rectory Lane in Peakirk.

“Firefighters arrived to find a field well alight. They worked hard using hose reels and beaters to get the fire under control and then worked to further extinguish hot spots before dampening down the area.

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“The incident was later scaled down. Crews will be reinspecting the area overnight to continue checking for hotspots and to make the area safe.”

The cause of the fire has not yet been determined.

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Judge orders immigration officials to release key witness in Texas ICE shooting

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Judge orders immigration officials to release key witness in Texas ICE shooting

HOUSTON (AP) — A federal judge on Monday ordered U.S. immigration authorities to release a key witness in the fatal shooting of a Mexican homebuilder by a U.S. Immigration and Customs Enforcement officer in Houston.

U.S. District Judge Keith Ellison ordered the release of Jose Trinidad Rojas Pliego from ICE custody within 48 hours, after the judge previously blocked his deportation. Ellison agreed with Rojas Pliego’s argument that his detention violates his Fifth Amendment due process rights.

Hugo Balderas-Ibarra, an attorney for Rojas Pliego, did not immediately respond to a request for comment.

Rojas Pliego was one of three passengers in a van driven by Lorenzo Araujo Salgado when Araujo Salgado was shot by an ICE officer during a traffic stop. All three passengers were taken into ICE custody.

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The Department of Homeland Security said shortly after the July 7 shooting that Salgado Araujo had “weaponized his vehicle in an attempt to run over an ICE law enforcement officer,” and that the officer had fired in self-defense. But Rojas Pliego and another passenger wrote in statements submitted in court that the officers were to the sides of their van, never in front or behind it. Rojas Pliego described the government’s account as “a lie.”

Araujo Salgado, a 52-year-old father of three, had been living in the U.S. for 35 years and was close to obtaining legal status, according to his family. He had no known criminal record. His killing, one of at least 10 during immigration enforcement operations since the start of President Donald Trump’s mass deportation campaign, sparked widespread protests in Houston and calls for an independent investigation.

Rojas Pliego also had entered the U.S. decades ago and had not gained legal status, according to his stepdaughter, Griselda Silva.

He has a pending application for a U-Visa, a special legal status for victims of certain crimes who have suffered physical or mental abuse and assisted law enforcement, according to the judge’s order. If granted, he would receive a four-year work permit, protection from deportation and a path to a green card.

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If immigration agents seek to detain Rojas Pliego again, they’re required to notify him and hold a pre-detention hearing, the judge wrote.

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Street Food Carousel event to launch in Hartlepool this summer

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Street Food Carousel event to launch in Hartlepool this summer

The Street Food Carousel, a partnership between Hartlepool Borough Council and event organiser Baccanalia, will be held on Saturday (August 1) from 4pm to 8pm.

Organisers are encouraging local traders to apply for stalls, including food vendors, retailers, and other businesses wishing to promote their products or services.

Designed to attract both residents and visitors, the event is expected to boost footfall and support nearby businesses including pubs, bars, and restaurants.

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Councillor Rob Darby, chair of the council’s housing, growth and communities committee, said: “We are delighted to be working with Baccanalia to bring Street Food Carousel to Hartlepool.

“This is an exciting new event which will help to drive footfall into the town centre.

“We are looking forward to seeing Church Square transformed into a vibrant destination and would encourage local traders to seize the opportunity to get involved.”



The Street Food Carousel will also return on August 22, September 19, and October 31.

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Thomas Wales, managing director of Baccanalia, said: “Street Food Carousel has already proved hugely popular across the North East, and we’re excited to bring that same mix of great food, independent traders and town centre atmosphere to Hartlepool.”

Businesses interested in taking part can email info@baccanalia.co.uk for more information or to apply for a stall.

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Watch the moment thieves smash their way into Belfast coffee shop in latest city centre break-in

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Belfast Live

Two men have since been arrested and remain in police custody

Watch the moment thieves smash into coffee shop in latest city centre break-in

Shocking CCTV footage captures the moment a gang targeted a popular Belfast city centre coffee shop in the latest in a series of break-ins affecting hospitality businesses.

The footage shows the suspects pushing a wheelie bin up to the front of Jukō on Gloucester Street before using it to gain access.

One of the men can then be seen repeatedly kicking the shop’s front window until it gives way, allowing him to climb inside.

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Once inside, the intruder is seen grabbing the shop’s tip jar before attempting to force open the till. Moments later, the intruder alarm sounds, prompting the suspect to flee back out through the smashed window before making off.

The incident is the latest in a spate of similar attacks on hospitality businesses across Belfast city centre, with café and restaurant owners increasingly raising concerns about overnight break-ins and the impact they are having on already struggling businesses.

Police confirmed that two men, aged 38 and 32, have since been arrested in connection with the burglary.

Speaking to Belfast Live, co-owner of Jukō, Shane McGann, described how he had been on holiday in Porto when he was alerted to the break-in.

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I got the phone call from the security company when I was in Porto last night, so I was lying in bed waiting on the alarm to go to the airport, and the company rang to tell me the alarm was going off, so I checked the cameras remotely and seen somebody had broken in, so then I had to try and ring everybody in Belfast to try and get it sorted out, but all I was thinking about when I was flying home was the impact of this,” he said.

I just don’t think when people do things like this that they really contemplate that this has a much wider impact than getting away with a few pounds.”

While the total of what the pair made off with is currently unknown, Shane believes that they may have made off with a potentially substantial amount of cash.

“It looks like they have used a screwdriver to break in through the hatch window. They’ve jumped in, smashed a lot of stuff on their way in and then started by rummaging through the tips jar.

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“The tips had just been split, so there were envelopes there for the staff, so it was a bit more than just a bit of loose change. Unfortunately, they also managed to rip the till out of the drawer and got away with that.

“We haven’t yet been able to verify how much they got away with, but it could be a relatively substantial amount of cash. Although thankfully, we’re not a cash-heavy business, so it wasn’t the worst.

Shane added that the break-in will have a wider impact on the business, which has been forced to miss out on a day of trading.

“We have had to close today, so that is a day’s worth of trade lost. Then there are the repairs on top of that and the money that is now missing from the till.

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“We’ve also got staff that are due in today, food that was due to be sold today and we are having to figure out how to minimise the impact that it has on us.”

Shane said that the break-in has caused a massive concern for them, having happened so close to the Fleadh and has forced him and his business partner to rethink how they will operate next week.

I know there has been a lot of talk about the state of the city centre just before the Fleadh, and for us, that’s obviously a massive concern. We’ve licensed Jukō from the end of this week, so we’re turning it into a pop-up pub, but we’ve now got to completely rethink how we operate next week.”

Inspector Jackson said: “Shortly after 2:35am, it was reported that entry was gained to a property in the area and a sum of money was taken during the incident.

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“The men were subsequently arrested on suspicion of burglary. They remain in police custody at this time.

“Our enquiries are ongoing, and police would appeal to anyone who has any information which might assist to contact us using our witness appeal form at https://reporting.psni.police.uk/appeals⁠, quoting reference 129 27/07/26, or to call us on 101.

“Alternatively, you can call Crimestoppers anonymously on 0800 555 111 or online at http://crimestoppers-uk.org/⁠.”

For all the latest news, visit the Belfast Live homepage here and sign up to our daily newsletter here.

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How storytelling can help articulate emotions that evolve as the climate changes

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How storytelling can help articulate emotions that evolve as the climate changes

As the smell of smoke and burning drifts around my neighbourhood from wildfires in nearby north Wales and Manchester, I worry that the consequences of this climate crisis are getting closer.

The decline of our planet is no longer just a physical threat; it is a mental health emergency. The Climate Cares Centre – the world’s first research hub dedicated to climate change and mental health – warns that the climate crisis is affecting the mental wellbeing of hundreds of millions of people around the world.

So navigating tricky emotions in the age of rapid climate change is a significant challenge.

According to 2024 survey by the independent research tracker Climate Barometer, worry (43%) and sadness (20%) are the most frequently felt emotions linked to climate change by the British public. Many people also stated: “I feel no emotion about climate change.” In a world full of competing crises, feelings linked to the climate crisis can be hard to put into words.

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Herein lies the problem: some of these feelings are so profoundly new or still emerging that we do not possess the language to articulate them. And if we can’t name a feeling, how are we supposed to process it?

Climate change can trigger emotions that feel hard to process.
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Linguist Helen Bromhead notes in her studies on environmental discourse that “new words can go from specialist areas into wider public spheres. Existing meanings of emotion words shape new coinages”. In effect, we reshape the words we already know to fit our new reality.

In his 2019 book Earth Emotions, environmental philosopher Glenn Albrecht argues that we have lost our emotional bearings. In response, he created a psychoterratic (psyche-earth) vocabulary to help give us a map. His most famous coinage is the term solastalgia which he defines as “the homesickness you feel when you are still at home”. It is that kind of specific, localised grief you might feel when, for instance, a familiar beach is eroded by rising seas.

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Today, the term solastalgia is used everywhere from the World Health Organization to global climate policy.

This growing struggle – across the arts, politics, and academia – to describe our climate emotions shows we urgently need a new vocabulary to express the unprecedented times we’re going through.

During my PhD, I researched how writers could use creative writing to show the real-world impact of our emotional ties to environment as the climate shifts.

There is no one story in the story of the climate crisis; instead, there is a collection of stories which can be told from multiple perspectives and across different species. To describe this, I coined the term “emotional elasticity”. This refers to the inherent flexibility of short stories as a medium to explore how we feel about ecological disruption.

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Our feelings are not static. They can be elastic, bouncing back and forth, pinging in different directions, with variable tensions. My research showed that the short story is a powerful tool to build bridges between people’s different emotional experiences of the climate crisis.

two people standing with paper bags on heads, angry and sad pen faces

Feelings can be elastic and change over time.
Studio Romantic/Shutterstock

Mental instruction manuals

Creative works can represent emotions emerging so quickly that our brains can’t quite catch up with them. In my short story collection, Birds Are Liars (2025), I created “feeling arcs” whereby a reader witnesses a character going through a journey of emotions in response to the climate crisis. I also focused on portraying physical sensations in an effort to connect with emotions that readers may already be experiencing, but might not yet have the language to describe or fully comprehend and process.

Emotions can be consciously interpreted, but they often start as physical reactions. In my short story, Twitcher, an avid birdwatcher’s emotions are unnamed, the reader is shown his physical anxiety – twitching and restlessness. This is how the reader senses and may also relate to his unspoken dread.

New climate-related lexicons and stories can give readers and writers the language needed to answer the enduring question, which is also the title of one of my short stories, often posed in psychotherapy: “And how did that make you feel?”

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As global temperatures soar and climate progress stalls, our emotional wellbeing is also at stake. If left unchecked, this mental health crisis will burn us out faster than the planet itself. We need new words, metaphors and ways to understand the meaning of the climate crisis. By acting as our mental instruction manuals, these stories and images can help us navigate, survive and somehow emotionally process an irrevocably changing Earth.

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Residents praise ‘positive step’ to stop anti-social behaviour in town centre

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Cambridgeshire Live

Some of the reports of anti-social behaviour include public urination

Residents have welcomed the introduction of a protection order in a town centre following fights breaking out and people urinating in public. Last week, Huntingdonshire District Council introduced a Public Spaces Protection Order (PSPO) to cover the town centre following an increase in reports of anti-social behaviour.

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Residents who claim they’ve seen people urinating in public, harassing members of the public and causing disorder to people are welcoming the PSPO. Ian Wagstaff said it is a “very positive and necessary step”.

He said: “I have seen a range of recurring issues, mostly around St Benedict’s Court where large groups of people gather drinking, shouting and getting into fights. It also occurs in All Saints’ Church Yard, and on the benches by Sainsbury’s.”

For parents like Ian, he said anti-social behaviour can be “scary for families” and make them feel “unsafe”. He added: “My main concern is that our shared public spaces stop being welcoming and inclusive for everyone.

“No one should feel afraid, uncomfortable or forced to avoid parts of their own town. It also hits our economy hard, when people feel put off visiting shops.

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“Over time, this behaviour erodes community spirit, lowers pride in our town and creates a divide between those who use spaces responsibly and those who disrupt them.”

Ian believes the PSPO is not a “cure-all of its own”, but it is an “essential foundation” to try and sort the problem. He said: “It gives authorities clear, consistent powers to intervene early and stop low-level disorder before it gets worse.

“It will work best alongside ongoing community engagement, better access to support for those who need it, and continued investment in our town centre.”

One woman, who wished to remain anonymous, also thinks the PSPO will be a “good thing”. From her flat, she continues to see acts of anti-social behaviour, including drug dealing and public drinking.

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These take place at a park near her flat, which is covered by the PSPO. She added: “It’s quite concerning. I think it’s a shame that people bring this part of town down. It’s somewhere I don’t feel comfortable going on my own.”

On the PSPO, the woman said it highlights that “people don’t want that sort of behaviour in the town centre”. She added: “I just think it needs to be enforced because otherwise they will just carry on and do it.”

Another woman, who also wished to not be named, said she “constantly sees kids messing about in the centre”, as well as people “peeing in the street”. “It’s disgusting,” she said.

The woman added: “It makes people seem quite intimidating and then it puts you off going to the city centre. The police don’t seem to be around when you need them.

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“However, this PSPO will hopefully be better as it will stop people committing crimes or being annoying. Then, it won’t make people so it won’t make people so worried about going into town.”

Mark Chandler, who lives in the Oxmoor estate in Huntingdon, feels the PSPO is a “great idea”, however he feels the area it covers is “limited”. He said: “Oxmoor has been forgotten about, they don’t care about the estate.

“We have problems around here. We have people going on motorbikes up and down the path, and Oxmoor is a cannabis centre. The police are not interested. They have the PSPO for the centre but not for anywhere else like here.”

Mark wants to see the police more “active” in Oxmoor, as well as the town centre. He said: “If this PSPO could be brought up to Oxmoor, it would make such a difference.”

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A Cambridgeshire Police spokesperson said the PSPO has been introduced following concerns of anti-social behaviour and associated criminality including: drunkenness, urination or defecation, abusive language, intimidation, and behaviour that causes alarm or distress.

The spokesperson added: “Police have worked with Huntingdonshire District Council, housing providers, health services, charities, Probation and other agencies to reduce harm and address the underlying causes of these issues, however the proposed PSPO would provide an additional and proportionate tool to help prevent persistent and unreasonable behaviour from continuing, recurring or escalating in public spaces.

If approved, the order would allow specific restrictions or requirements to be enforced, with breaches potentially resulting in a fixed penalty notice or prosecution.

“The proposed order is intended to improve the quality of life for those who live, work in, and visit Huntingdon town centre, while supporting businesses and partners in making the area safer and more welcoming.

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“Similar PSPOs have been used elsewhere in Huntingdonshire to address comparable issues and have been positively received by communities and partner agencies. We would work jointly with the district council to enforce the PSPO.”

Huntingdonshire District Council has been approached for further comment.

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Nolan’s ‘Odyssey’ Faces Backlash From Classics Scholar Who Inspired Film

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Nolan's 'Odyssey' Faces Backlash From Classics Scholar Who Inspired Film

The classics professor whose translation of The Odyssey inspired Christopher Nolan’s film version apparently wasn’t happy with the final result.

Emily Wilson, a classical studies professor at the University of Pennsylvania, wrote the 2017 translation of the ancient Greek poem that inspired the 2026 blockbuster.

The film may have raised Wilson’s profile and boosted sales of her adaptation, but she still gave it a scathing review in the London Review of Books.

Despite calling the film “an entertaining way to hide from the high temperatures for a few hours” and noting that her teenagers “had a good time,” Wilson damned the film with faint praise, comparing it to “an elaborate Fourth of July fireworks display – and with about the same level of narrative and emotional depth.”

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And while conceding that adaptations “needn’t and shouldn’t follow the original with anything like the exactitude of a translation,” Wilson called the film’s vision “too confused” and its characters “too underdeveloped to deliver what it half-promises in terms of big ideas – although it is very good at conveying big bangs and big giants.”

The film “lacks many of the elements that make the poem great,” Wilson argued, and “has nothing convincing to say about time, memory, history, war, or about the relationship between one warrior’s glorious return and the lives of his family, adversaries, comrades, friends and neighbours.”

It also “lacks psychological, emotional, political, and ethical depth,” she said, calling the narrative structure “gimmicky” and the script “abysmal.”

Wilson added: “None of the characters has convincing motivation for their actions or words. There are no sex scenes, and all the food looks horrible.”

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She did say she was “humbled” that Nolan had cited her version of the first line of the poem, “Tell me about a complicated man,” but admitted she would “be ashamed to have written any part of this script.”

Yet despite the scathing critique, Wilson still called the film’s release “an event to celebrate” and praised Nolan for “doing his best to get the general public reading again.”

As of Sunday 26 July, the blockbuster had its best second domestic weekend of any Nolan film – beating his previous record holder, The Dark Knight.

Film critics have almost unanimously given The Odyssey a glowing reception, with words like “monumental”, “spectacular” and, of course, “epic” being shared in reviews.

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Pension funds used to ‘unlock growth in every postcode’, Burnham says

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Manchester Evening News

Major pension providers will help give entrepreneurs capital

Major UK pension providers have joined forces with Burnham’s Government to create a new £1billion fund for science and tech startups, fuelled by UK pension pots. The new PM promised this step will “unlock good growth in every postcode” and potentially deliver strong returns for savers.

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The new UK Scale-up Fund is the first of its kind. It will use pension investments to back UK companies that are looking to scale up their businesses, potentially offering greater returns for investors in the long run. It’s being backed by institutional investors and the British Business Bank and aims to give local entrepreneurs the capital they need to grow without needing to look at foreign investors. Here is how it could affect your pension pot.

What does it mean for your pension?

Pension pots are not cash savings, they are investments and what your specific pot is invested in will depend on your risk appetite, circumstances, provider and personal choices. The new fund will see £1billion from affected pension pots invested in the specific startups.

The pension providers involved in the new fund handle defined contribution, defined benefit and Local Government Pension Scheme funds. The new £1billion fund is meant to provide better long-term returns for people invested in these pots, providing them a bigger total pot when they retire. While also using the investments to help science and tech startups grow.

What happens next?

For pension providers, the Government and the British Business Bank, there is still a lot to do to get the new fund off the ground. Starting with looking for an asset manager to handle the new £1billion investment pool.

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However, everyday savers won’t need to take any action themselves as it should be managed by your pension provider.

Prime Minister Andy Burnham said: “Today sends a clear message: this is a vote of confidence in British business, British talent and British ambition.

“This new fund would help unlock good growth in every postcode, connecting pension investment with the entrepreneurs and technologies that will reindustrialise Britain and create the jobs of the future.

“That means more opportunities for working people, stronger returns for savers, and more businesses choosing to start, grow and stay in Britain.”

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Chancellor of the Exchequer John Healey said: “We create great companies in Britain but don’t do enough to grow them with British capital and keep profits in the UK.

“I want the UK to become the best place in the world both to start and scale a business, with investment, jobs and skills in every region.

“We have the third largest Venture Capital market in the world and this new £1 billion fund will mean more British money to back British scale-ups and better returns for pension savers.”

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Three dogs abandoned with Middlesbrough wardens in 24 hours

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Three dogs abandoned with Middlesbrough wardens in 24 hours

Middlesbrough Council’s dog wardens have spoken out after three dogs were deliberately left with the out-of-hours team within 24 hours.

The council has warned that the dog warden service is not a rehoming centre, and intentionally abandoning pets is both distressing for the animals and puts unnecessary strain on a service meant for emergencies and stray dogs.

In a statement, the council said they felt forced to address the ongoing issue, as it is becoming an “increasingly concerning” trend in the area.

Dog wardens are responsible for responding to reports of lost and stray dogs, investigating animal-related incidents, and ensuring the welfare and safety of the animals involved – rather than being a place to surrender pets. 

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But Middlesbrough’s wardens say they are often being forced to take in animals that aren’t lost, but have been intentionally abandoned.

Bull mastiff dog.Unwanted dogs are being increasingly dumped with Middlesbrough Dog Wardens, when their primary focus is rescuing and reuniting lost or stray dogs. (Image: Pixabay)

The team works around the clock to protect dogs and respond to genuine cases, but the rise in abandoned pets is placing increasing pressure on the service’s limited resources.

The council stressed that abandonment also leaves animals frightened and confused, and is neither a responsible nor humane solution.

The statement continued: “We understand that circumstances can change and that sometimes owners may find themselves unable to care for a dog.

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“There are responsible ways of seeking help and support – abandoning an animal is not one of them.”

The council is urging pet owners who are no longer able to care for their animals to seek advice and support, rather than dumping them with the dog wardens.

“Three dogs in 24 hours is three too many,” the statement concluded.

“Let’s look after our animals and treat them with the care and compassion they deserve.”

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Man Utd news: Michael Carrick’s fifth transfer confirmed as Alex Scott move takes new twist

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Daily Mirror

Manchester United have been active in the summer transfer market and continue to be linked with various players including Bournemouth’s Alex Scott

Manchester United have enjoyed a busy start to the summer transfer window as Michael Carrick begins to shape his squad. The new boss has been strengthening his team as the club looks to continue their successful end to last season.

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United have already brought in midfielders Andrey Santos and Youri Tielemans to address a key area of the pitch. Casemiro’s departure at the end of his contract and Manuel Ugarte’s injury during the World Cup made midfield a priority and the club have continued to be linked with other targets.

Bournemouth’s Alex Scott is among them following his impressive displays for the Cherries. However, United face competition from Chelsea for the 22-year-old’s signature.

Meanwhile, the club have announced the signing of teenage goalkeeper Kit Margetson, becoming the second shot-stopper to arrive at Old Trafford this summer. Here, Mirror Football looks at some of the biggest headlines surrounding United.

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Michael Carrick’s fifth transfer confirmed

United have completed the signing of former Swansea City starlet Kit Margetson. The 20-year-old goalkeeper arrives after reaching the end of his contract with the Swans last month.

Margetson spent last season on loan at Connah’s Quay Nomads, helping the club reach the European spots in the Cymru Premier. He becomes the club’s fifth summer signing under Michael Carrick, following Santos, Telemans, experienced goalkeeper Karl Darlow and former Tottenham Hotspur youngster Tynan Thompson.

A club statement read: “Manchester United have agreed the signing of exciting young goalkeeper Kit Margetson, subject to registration. The 20-year-old was most recently at Swansea City, a club he’d been with since under-15s.

“Last season, he had his first taste of senior football on loan at Connah’s Quay Nomads and kept 10 clean sheets in 34 appearances, helping the Welsh side to qualify for European competition. Margetson has also earned youth international caps for Wales and made his Under-21s debut against Belarus in March. Everyone at United would like to welcome Kit to the club and wish him the very best of luck for the future.”

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Margetson is the latest goalkeeper to join the club after Darlow, who was snapped up as a free agent from Leeds to be an experienced backup to Senne Lammens. Meanwhile, Andre Onana has returned to Trabzonspor on loan and both Radek Vitek and Altay Bayindir are also set to leave this summer.

Alex Scott move takes new twist

United could face a twist in their pursuit of Bournemouth’s Alex Scott as Chelsea plot their next steps. The 22-year-old featured in 37 league games as the club qualified for Europe for the first time in their history.

Sky Sports Germany reports that Chelsea are considering submitting a second offer for Scott. The west London club reportedly had an initial £64m bid rejected by Bournemouth, who have stated that the midfielder is not for sale.

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Scott has given interested sides hope by rejecting a new Bournemouth contract. However, United have also been linked with Roma’s Manu Kone, Real Madrid’s Aurelien Tchouameni and Brighton’s Carlos Baleba as the club weigh up midfield targets.

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