Is Halifax down? Users report issues with bank app and login

Bank account holders were left unable to use the bank app properly.

Issues started at around 11am with users complaining that they couldn’t get the app to load or their login to work, according to Downdetector.

Is Halifax down? Login and app not working

Problems were recorded by Halifax users across the UK on Downdectector, including London, Birmingham, Leeds and Liverpool.

User reports indicate problems with Halifax since 6:32 AM EDT.
How is it affecting you? #HalifaxDownhttps://t.co/RwLhiJ5Weg

— DowndetectorUK (@DowndetectorUK) June 3, 2026

Of the problems reported, 67% relate to problems with the Halifax while 13% reported problems with login.

A further 10% of problems were linked to fund transfers.

One customer said on Downdetector: “Cannot login to my account.

“Halifax fix this immediately!!!”

Another commented: “Cannot make any payments or transactions with my banking details?”

Someone else said: “Banking app says they’re having technical issues and to try again later.”

Halifax issues update to bank users

The Halifax app has informed customers using the app that it is “having a few technical problems”.

The notice reads: “You’ve been logged out

“Sorry, we’re having a few technical problems.

“Logging in again may fix the issue, but if this doesn’t help, please try again later. (503).”

What is Downdetector?

Downdetector is an online website that allows users of popular services, including X, Instagram, Facebook, Virgin Media and more, to report if they are having trouble with the services.

The site only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day.

Describing itself on its website, Downdetector is “where people go when services don’t work.”

The website monitors disruptions to various key services, including the internet, web hosting platforms, banks, social media and more.

You can see the full methodology and learn more about how Downdetector collects status information and detects problems via its website.

In short, users can get involved by submitting any issue reports on the platform.

Problem indicators are also collected from social media and other factors on the web, Downdetector explained.

These reports are then validated and analysed in real-time.

An incident is then detected if the number of reports is significantly higher than the typical average for that particular service.

When a user goes to investigate the issue, they can see what the most reported problems are currently and check if their areas are in one of the outage hotspots.

Are you having issues with Halifax? Tell us in the comments below.