Passengers on a Ryanair flight allegedly passed out and threw up after being left in a sweltering cabin without air conditioning.
Flight FR7268 was due to leave Malta for Birmingham at 5.40pm on August 10, but did not depart until around 7pm.
Ryanair blamed the initial delay on a minor technical issue, with a passenger falling ill causing further disruption.
But the wait to board allegedly brought fresh problems, as passengers struggled in the extreme heat.
Eva Gregory, 16, claims she and her family spent around 30 minutes on a bus without air conditioning before being moved to another vehicle.
She said they were then moved to a second bus, which apparently had only limited air conditioning, for approximately another 30 minutes.
However, according to the airline, passengers were taken to the plane by bus and stayed in the vehicle for an extra ten minutes where air conditioning was available.
The holidaymaker from Derby alleged passengers had to wait on the tarmac in the blazing heat for a further 20 minutes before boarding.
Passengers were originally throwing up and passing out on a Ryanair flight. Pictured: Passenger Eva Gregory covered in sweat due to the heat
Holidaymakers were allegedly transported on a bus with limited air con before boarding the plane which apparently didn’t have air con until it took off
Eva claimed the cabin was still not air-conditioned when they boarded. She ended up experiencing nausea before having a panic attack as she watched the situation unfold around her.
‘When we boarded, it was immediately obvious the air conditioning was not on,’ Eva told NeedToKnow.
‘It was like walking into extreme heat. We got on the plane but were sitting and waiting in the heat with no air conditioning at all for over an hour.
‘All the passengers were extremely agitated and quite quickly became frustrated. People were taking their tops off because of the heat.’
Eva said she saw two passengers lose consciousness and claimed other travellers were being sick.
She added: ‘Two people passed out, although I’m not sure how many were throwing up.
‘I was experiencing the feeling of needing to throw up, but as I have a phobia of being sick, it gave me a panic attack.’
Eva continued: ‘They [the staff] didn’t even offer free bottles of water to anyone, even those experiencing medical emergencies.’
Eva said she saw two passengers lose consciousness and claimed other travellers were being sick
According to Ryanair, the crew opened the onboard bars, allowing passengers to buy drinks and snacks if needed.
Eva claimed the cabin crew tried to stop passengers from boarding until the issue had been addressed.
She said: ‘The Ryanair cabin crew absolutely did their best. They were telling them not to let us onboard until the air conditioning was fixed.
‘The other workers did not listen to the cabin crew and then the crew were the ones dealing with passengers’ anger when it was not their fault.’
The air conditioning allegedly began working gradually after the aircraft became airborne.
Eva said: ‘The heat and witnessing medical emergencies made me feel uneasy. The whole situation makes me feel extremely angry.’
Footage shared online by Eva showed passengers standing in the cabin as crew appeared to attend to people on board.
According to Ryanair, the onboard bars were opened by crew so passengers could buy drinks and snacks (stock)
Text over the video alleged people were ‘passing out, throwing up, crying and having panic attacks’.
A Ryanair spokesman told the Daily Mail: ‘This flight from Malta to Birmingham (10 Aug) was delayed prior to departure due to a minor technical issue with the aircraft and subsequently became delayed after a passenger became ill onboard.
‘Following an inspection of the aircraft by engineers, the aircraft was cleared to operate, and this flight departed Malta at 7pm local.’
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