Morrisons confirms significant change to UK store checkouts

That’s because the supermarket is currently updating a “significant proportion” of tills across all of its UK stores, to make them “more efficient”.

Some customers may have noted new, sleeker black versions of the technology, to replace the older checkouts, as part of the big refresh which aims to provide “excellent levels of service”.

Just one of the locations which has undergone a till make-over in recent days is in Swindon.

Morrisons began the checkout transformation back in May last year and have said the project is due to complete “very soon”.

Why is Morrisons introducing new checkouts across the UK?

A Morrisons spokesperson said: “Since May 2025, we have been updating a significant proportion of both colleague-operated and self-service checkouts across all of our stores to make them more efficient, with the refresh due to complete very soon.

“The new technology will ensure we can continue to offer our customers excellent levels of service, now and into the future.”

It comes as Morrisons has also revealed another big change to its stores this week by introducing stoma-friendly toilets in all of its accessible bathrooms nationwide.

The initiative aims to support independence, dignity and comfort for people living with a stoma and has been rolled out following customer feedback. 

Morrisons’ stoma-friendly toilets include features advised by Colostomy UK such as hooks for clothing or bags, a shelf for supplies, a bin for discreet disposal, and a mirror to help with appliance checks.

Do you think Tesco self-checkouts are ‘too loud’?

Following the new checkouts being launched in Morrisons stores across the UK, Tesco shoppers have been complaining the self-service tills are “too loud”.

Some have even said they feel like the robotic voice sometimes “screams” at them, while one revealed the noise is the main reason they “never go” to Tesco.

It comes as someone shared a post on X that has had more than 200,000 views, which said: “Tesco self checkout are TOO LOUD. Hear ye hear ye [customer name] club card has been accepted. So uncouth.”

To which this person replied: “I never go to Tesco for this reason.”

An account shared: “Being outed with the APPROVAL NEEDED declaration is always fun.”

One profile responded: “No genuinely I never go into a tesco but the one time I did I was like why are you screaming at me.”

Also commenting on their experience of volume issues on the Tesco self-service tills, this user put: “Announcing to the whole store that I need an adult just bc I dared swipe a can of Monster at the self checkout.”

Newsquest has contacted Tesco for comment.