A report has highlighted multiple failings by a police force after a man was left with broken teeth and permanent scarring after a hit and run. Jamie Titmarsh, 27, was struck by a speeding car on Regent Street in Cambridge at around 7pm on June 14, 2025.
Jamie was “knocked out” and “dragged across the road”, before being rushed to hospital. He suffered broken teeth, a badly swollen lip, and bruising to his face. Cambridgeshire Police has apologised for ‘shortcomings’ in the force’s response.
Jamie is now left with permanent scarring and has composite teeth bonding, with his front teeth set to be replaced in the future. “It’s quite scary crossing the road – it’s something you have to do everyday but now, I am extremely cautious,” said Jamie.
After the crash was reported to Cambridgeshire Police, Jamie had concerns with the way it was investigated. Jamie previously told CambridgeshireLive he felt he was “going around in circles” during the police investigation.
He said: “The communication throughout [the investigation] had been horrendous, and they didn’t speak to me. I felt that I have not been treated fairly as a victim, and that the handling of this case demonstrates a concerning lack of accountability and standard of care.”
Jamie complained about the way the force investigated his hit and run crash. An investigation was carried out by the Police Professional Standards, which highlighted “multiple failings” by the police during the investigation.
Jamie made four allegations. These were:
- Jamie didn’t receive a “good level of service”, such as police “failing to attend the scene of the incident“. He also alleged the severity of the incident wasn’t acknowledged and that the force didn’t review the evidence “thoroughly enough”.
- The police failed to “fully investigate the incident which resulted in no prosecution taking place and evidence wasn’t adequately organised”.
- Due to officers failing to attend the incident scene, it wasn’t “correctly assessed and treated as seriously as it should have been“.
- The police had “poor communication” with Jamie and there was a “lack of victim care”.
All four allegations were upheld and the service level was considered “not of an acceptable standard”. Some failings highlighted in the report were that police failed to attend the scene, despite it being reported as a serious injury.
It also flagged that there were missed time windows with CCTV, delays in filing a road traffic collision report, a decision not to seize the suspect’s vehicle, and poor communication with Jamie. Jamie said he found it “absolutely ridiculous” that the police can “get away with it”.
He added: “I have never needed the police before and the one time I did, they have done nothing. I have been left out of pocket. I am left here with no compensation, and they don’t care. I have future costs from the dentist as I’m going to have my teeth replaced at the front. I’m also worrying for other people. I am just one person, but it might happen again.”
A Cambridgeshire Police spokesperson said: “We apologise to Mr Titmarsh for the shortcomings in our response, which fell below the standards we expect of ourselves and that the public rightly deserve.
“Following the concerns raised, we have fully reviewed the issues through our Professional Standards Department. The points identified have now been acted upon, and steps have been put in place to ensure these errors are not repeated in the future.”




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