Nursing home near Galston undergoes spot check by inspectors

West Park Care Home, on Glasgow Road, was subject to a core assurance inspection by the Care Inspectorate in August with the findings now published.

A nursing home near Galston has undergone a spot check on its care delivery.

West Park Care Home, on Glasgow Road, was subject to a core assurance inspection by the Care Inspectorate in August with the findings now published.

Core assurance inspections are only carried out at what is termed as ‘better performing services.’ As such, no fresh gradings were applicable to the latest inspection.

Among the key messages, the Care Inspectorate said the service was operating “in line” with its conditions of registration and had “appropriate insurance arrangements in place.”

In addition, people experienced care in an environment that promoted their “safety, wellbeing and rights.”

The positives continued; infection prevention and control arrangements were said to be “effective” and the home was “clean, tidy and free from unpleasant odours.”

And medication systems supported people to receive their medicines “safely,” while medication administration records that were reviewed had been completed “correctly.”

In addition, the service benefited from “stable and effective leadership,” according to the report.

West Park Care Home provides a care service to a maximum of 15 older people who may have dementia. The service provider is West Park Care Home Limited.

An extract from the Care Inspectorate report said: “People remained connected to family, friends and their local community. Visiting was unrestricted and there was evidence of community involvement and outings. People told us they were happy living in the home.

“One person described staff as lovely and helpful, while another told us they had no complaints and spoke positively about the food and staff team.”

The report continues: “During our visit staff were visible, responsive and attentive. We saw warm, respectful and person-centred interactions throughout the home. People appeared comfortable in the presence of staff and engaged positively with them. These observations demonstrated that people were supported by staff who knew them well and understood their individual needs.”

Back in January, one area of improvement related to the implementation of a “clear, person‑centred planning structure” covering “assessed needs, aims, personal outcomes, actions/interventions, and regular meaningful evaluations.”

The Care Inspectorate confirmed this requirement has been ‘met.’

The report adds: “We found that the service had made good progress in implementing a more person-centred approach to care planning. Newly developed care plans followed a clear structure, setting out people’s needs, actions, goals and personal outcomes. The plans contained meaningful and well-formulated personal outcomes that demonstrated a good understanding of outcome-focused practice. Information was relevant to the person, specific to their circumstances and supported a consistent approach to delivering care.”