Royal Mail issues urgent update to all Welsh households as there are ‘no deliveries’

Homes and businesses won’t receive mail today.

Royal Mail has issued an important notice to households across Wales today. The postal service, which typically delivers letters and parcels to homes and businesses throughout the UK six days a week, has announced a service disruption.

As of Monday, May 4, Royal Mail has confirmed “no deliveries or collections” will take place today. The suspension of postal services is due to the Early May Bank Holiday.

Royal Mail said: “There will be no deliveries or collections of mail on Monday, 4 May.” The firm operated as normal over the weekend, with its standard service running on Saturday, May 2, while Sunday Parcel deliveries were carried out yesterday.

The company explained: “We deliver and collect your mail on most days of the year, including Saturdays. However, we don’t usually deliver or collect on public or local holidays.”

The postal disruption is for England, Wales, Northern Ireland and Scotland today, with regular service resuming from Tuesday, May 5, reports the Mirror.

Royal Mail has come under fire over delayed deliveries, with its owner facing scrutiny from MPs. Daniel Kretinsky previously said: “Of course I am deeply sorry for any letters that arrive late.”

Appearing before the Commons Business select committee, Mr Kretinsky added: “It is not perfect, but it is not catastrophic.”

Last month, Royal Mail pledged to achieve its letter delivery targets by May 2027 as part of a £500 million transformation plan. Part-time employees will be given the opportunity to increase their working hours to improve service standards.

The reforms will see Saturday Second Class deliveries scrapped, with postal rounds switching to alternate weekdays — three days one week and two the next.

Royal Mail has stated that the changes, coupled with planned investment, will see First Class Next Day delivery improve to approximately 85% within nine months of the reforms being introduced, before reaching the 90% target set by regulator Ofcom within a year.

The company also pledged to deliver 93% of Second Class letters within three days over a nine-month period, with a commitment to hitting the 95% target by May next year.

Royal Mail was handed a £21 million fine by Ofcom in October for falling short of its targets, having delivered just 77% of First Class post and 92.5% of Second Class post on time in 2024-25.

From April 1, Ofcom reduced the required delivery targets for First Class post — from 93% to 90% for next-day delivery — and for Second Class post, from 98.5% to 95% for delivery within three days.

Alistair Cochrane, chief executive of Royal Mail, said: “We recognise our service hasn’t always been the standard our customers rightly expect and we’re determined to do better.

“The plan we’ve set out today shows how we’ll make a step change in performance across the UK, backed by £500 million of investment over the next five years.”