Spud Boys responds to customer who said they ‘won’t return’

Spud Boys Blackburn, based at the Aquamania car park off Higher Audley Street, shared the exchange publicly after receiving the comment on a review.

The customer had praised the food, describing it as “full of flavour” and “very decently priced”, but added they would not return after discovering the business is halal.

In response, Spud Boys said: “Thank you for your review, Cathy, and for your positive feedback. It is appreciated. However, we note your comment regarding not returning due to us being a halal establishment. We respectfully stand by our values and offerings, and as such, we kindly ask that you do not return in the future.”

The interaction between the reviewer and Spud Boys (Image: Google)

The business later added in a separate statement: “At Spud Boys, we proudly serve halal food and remain fully committed to continuing this across our menu.

“If this does not align with your preferences, unfortunately we are unable to offer an alternative.

“This reflects our dedication to quality, ethical sourcing, and inclusivity within our community. We appreciate your understanding.”

The response has drawn attention online, with many highlighting the business’s wider efforts to support the local community.

READ MORE: Finch Bakery hit back at ignorant trolls complaining about ‘halal friendly’ signs
READ MORE: ‘Free spuds for the homeless’ over Ramadan in Blackburn

In recent months, Spud Boys has run initiatives to help those in need, including providing free food to homeless people during Ramadan and over the Christmas period, regardless of background or faith.

They have also encouraged customers to donate essential items, which are then distributed to members of the homeless community across Blackburn.