The worst GPs in Cambridgeshire as rated by patients

The worst rated surgery in Cambridge received a overall score of under 50%

The lowest-rated GP surgeries in Cambridgeshire have been revealed, according to a national NHS survey. It is bad news for one GP in Cambridgeshire which has received the lowest percentage for patients’ overall experience of the surgery.

The results come from a NHS patient survey, which is sent to patients every year about the care they receive at their surgery. In Cambridgeshire, the worst-rated surgery is the Willow Tree Surgery in Bushfield, Peterborough.

The Peterborough-based surgery was given a score of 46% for patients overall experience at the surgery. A spokesperson for Willow Tree said: “We are aware of the results from the latest NHS GP Patient Survey, including the score relating to overall patient experience at Willow Tree Surgery.

“We take all patient feedback seriously and always want to learn from the experiences our patients share with us, whether that comes through national surveys, our own feedback channels, or direct conversations with the team.

“Willow Tree Surgery serves a large and diverse community and are always looking to make improvements to our services and patients’ experience of our service and this is something the whole team is committed to.

“Patient surveys are one of several measures used to assess general practice, and we would encourage anyone with concerns about their own care to speak to us directly so we can address them personally.”

Botolph Bridge Community Health Centre in Sugar Way, Woodston, Peterborough, was the second worst with a score of 49%.

The other surgeries among the worst in Cambridgeshire are:

• Bretton Medical Practice, Rightwell, Bretton, Peterborough – 51%
• Waterbeach and Cottenham Surgeries, Bannold Road, Waterbeach – 53%
• New Queen Street Surgery, Whittlesey – 53%
• Nene Valley and Hodgson Medical Practice, Clayton, Orton Goldhay, Peterborough – 56%
• Park Medical Centre, Park Road, Peterborough – 57%
• Monkfield Medical Practice, Sackville Way, Cambourne – 58%
• Nightingale Medical Centre, Damson Drive, Peterborough – 59%
• Thorpe Road, 64 Thorpe Road, Peterborough – 59%
• Parson Drove Surgery, Main Road, Wisbech – 61%
• George Clare Surgery, Swan Drive, New Road, Chatteris – 64%
• Cherry Hinton Medical Centre, 34 Fishers Lane, Cherry Hinton – 64%
• Jenner Healthcare, Wisbech Road, Thorney – 64%
• Boroughbury Medical Centre, Peterborough – 66%
• East Barnwell Health Centre, Ditton Lane, Cambridge – 68%
• Lakeside Healthcare St Neots, Huntingdon Street, St Neots – 69%
• Clarkson Surgery, De Havilland Road, Wisbech – 69%
• Thomas Walker Westgate Healthcare, Princes Street, Peterborough – 69%
• Thistlemoor Medical Centre – 6-10 Thistlemoor Road, Peterborough – 69%

The data for this year’s NHS survey was collected between the start of January and end of March. Across England, over three-quarters of patients said their overall experience was “good”.

A total of one in 10 said their experience was poor or very poor. The lowest rated surgery in England was the Medicus Select Care Blmk Ccg in Enfield, London, with an overall score of 15%.