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Welsh Sainsbury’s store given zero food hygiene rating

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The Food Standards Agency said major improvement was needed at the city centre store

A major Welsh Sainsbury’s has been given a damning food hygiene rating in its latest inspection.

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The store, located at 129-139 Queen Street in Cardiff, received a zero with major improvement needed across the board.

The city centre store was inspected on December 8, 2025. Never miss a Cardiff story by signing up to our daily newsletter here.

On the Food Standards Agency website it states that “major improvement is necessary” in management of food safety, hygenic food handling, and cleanliness and condition of facilities and building.

According to aterate.com the latest inspection is the first time the store has slipped below a five with previous ratings in January 2024 and August 2016 giving it the highest score.

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The FSA describes hygienic food handling as the preparation, cooking, re-heating, cooling and storage of food.

Cleanliness and condition refers to having the appropriate layout, ventilation, hand-washing facilities, and pest control to enable good food hygiene.

The management of food safety is described as being the system or checks which ensure food sold or served is safe to eat, evidence that staff know about food safety, and confidence that standards will be maintained in the future.

In response to the report Sainsbury’s said they had acted promptly to make improvements and set out four ways they had done so.

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The supermarket giant said the store had been temporarily closed to allow “proactive maintenance” which included enhanced cleaning and structural improvements.

They also said staff had received extra training and management procedures had been enhanced while they continue to independently review their standards.

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