Politics Home | From Heritage Care to Energy Insight: The Evolving Role of Dalkia UK at Parliament

The Dalkia Team in Parliament.

For more than 25 years, Dalkia UK has helped keep this historic environment safe and resilient.  We work alongside a number of other teams across a diverse estate, where every space brings its own character and challenges. From medieval structures to more modern additions, daily work ranges from the routine to the intricate, but is always carried out with an understanding that heritage and function must coexist.

In recent years, we have strengthened both how we plan and how we deliver on site. The introduction of our annual maintenance planner has helped bring clarity to operations, reinforcing the rhythm of maintenance across a complex estate. Reactive performance has improved too, and our commitment to smaller works has grown. These gains reflect the steadiness of a team who have spent years listening closely to what the buildings, and their occupants, need.

Alongside these improvements, Dalkia’s Project team continues to form an important part of our delivery, expanding our contribution to the estate’s future with a number of multi-year engineering programmes – demonstrating the scale and sophistication of work required behind the scenes. Our wider activity across London, including BMS upgrades and energy-led improvements, continues to inform what we bring back to Parliament itself, helping us to continue delivering our best.

It was in that same spirit of partnership that we proposed and carried out a detailed efficiency survey in one of Parliament’s Northern Estate buildings. The aim was straightforward: to identify practical opportunities to improve how the building operates without compromising its resilience or the services it supports. This aligns naturally with EDF’s commitment to helping organisations run smarter and more effectively. The findings provide a clear roadmap for optimising performance, but just as importantly, they demonstrate the value of long term partners working proactively and taking responsibility for continuous improvement.

All these improvements couldn’t have happened without our people on site, and an off-site support team, who remain central to everything we do. Our apprenticeship pathway is flourishing, with new joiners learning the specific craft of heritage-sensitive engineering. Their confidence grows quickly, supported by the experience of colleagues like Shakira Green, our Apprentice of the Year 2024, whose journey reflects the energy and ambition that is shaping the next generation. Equally, colleagues like Chris Lynn, recognised as Changing Gear Employee of the Year 2024, demonstrate the care and problem-solving that underpin safe, reliable service delivery.

Wellbeing is another thread woven through our work. We have been proud to support Parliament’s Mental Health Fitness events and to share the practical steps we take to promote good mental health across our teams. Our involvement with the Parliamentary Apprenticeship Scheme, support for Reservists and Veterans and volunteer activity at events such as Remembrance Week all reflect a commitment to being part of the wider community of the estate.

Through all these developments, our core purpose remains unchanged: to support the wider maintenance and facilities teams in providing a dependable foundation for the daily functioning of Parliament. In an environment where a million visitors pass through each year, reliability is not just an operational goal but a civic one. We play our part in ensuring that meetings can take place, debates can proceed and the work of democracy can continue without interruption. As we look to the future, our contribution will continue to evolve as we keep balancing expert heritage care and new energy improvements, all while nurturing future talent that will one day inherit the estate’s complexities.

This is not only an important place to work; it is a uniquely privileged one, and all of us take pride in being part of the wider Parliamentary community. And if, from time to time, we hear that our work is so seamless it goes largely unnoticed, we regard that as a mark of success. After all, in buildings like these, silence usually means everything is working exactly as it should.