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Adobe begrudgingly admits defeat, agrees to pay $150m over confusing cancellation fees

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Adobe has issued a statement agreeing to pay a hefty fine after years of customers complaining about a lack of transparency in its billing agreements — but it still doesn’t think it did anything wrong.


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Adobe has announced that it has finalized a settlement agreement with the U.S. Department of Justice. It officially marks the end of the more than two-year long saga surrounding its much maligned cancellation practices.
Of the $150 million Adobe has agreed to pay, $75 million will go directly to affected customers in the form of complimentary services. The remaining $75 will go directly to the Department of Justice to settle the lawsuit.
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