Amazon's New User Agreement Seeks To Curb Class-action Suits

Amazon has “reintroduced a clause in its user agreement that seeks to prevent shoppers from filing class-action lawsuits against the online retailer,” reports Bloomberg, “inserting a legal buffer between itself and plaintiffs attorneys that it removed five years ago.”
In an email sent to customers on Friday, the company said a new “arbitration agreement and class-action waiver” will require shoppers to resolve disputes outside the courts but said they could still file small claims, cases that typically limit damages to a few thousand dollars… The user-agreement update isn’t necessarily binding in court. Plaintiffs attorneys could still seek class-action lawsuits against Amazon, and it would be up to a judge to determine if the user agreement prevents them from doing so.
Amazon was contacted for an explanation by Bloomberg, and provided a statement saying they continually update their wording “to better serve our customers.”
Amazon said they’d “determined” that “reinstating the arbitration clause will offer customers a fast, cost-effective way to resolve disputes while still giving them the option of going to small claims court.”

Read more of this story at Slashdot.

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