Big Tech Accused of Stonewalling European Social Media Researchers

European misinformation researchers say TikTok, X, and Meta are obstructing access to platform data required under the EU’s Digital Services Act through rejections, restrictive quotas, costly APIs, and burdensome security demands. Although regulators have fined X and pushed platforms to improve access, researchers remain skeptical that the changes will provide reliable, reproducible data at scale. Ars Technica reports: In recent years, social media companies shut down public access tools like Meta’s CrowdTangle and replaced them with content libraries, or, like X, paywalled their API data, forcing academics to pay “hundreds of dollars a month,” said Duncan Allen, a research officer at Democracy Reporting International (DRI) in Germany. Researchers say that without API access, what Iamnitchi describes as the “black holes” in what society knows about how these platforms recommend content or handle reports regarding sensitive content will only grow. Others, like TikTok, cap how many posts any researcher account can pull each day, which Allen said can make it “impossible to study anything at scale.”

The DSA was meant to solve this by allowing vetted researchers at credible institutions to have access to API data if they could show it would help in studying systemic risks, from illegal content to threats to fundamental rights. But two years after the law took effect, researchers say they struggle to meet its security requirements and face narrow interpretations from platforms of what qualifies as a systemic risk. Application forms differ by platform, but most require data to be stored on infrastructure that cannot be compromised — such as a machine physically disconnected from the Internet — a resource most universities lack, [said Adriana Iamnitchi, chair of computational social sciences at Maastricht University in the Netherlands, who leads research into online disinformation campaigns.]

Even for researchers who secure approval, “there’s no guarantee that the data is good,” said L. K. Seiling, coordinator of the DSA40 Collaboratory, a German initiative that tracks 46 DSA applications. API data is often difficult for a colleague to reproduce, so a researcher’s work cannot be checked for errors, which Iamnitchi said is a “basic requirement of science.” DSA40 data shows that of 46 tracked applications, 20 were approved and 14 rejected. But approval rates vary widely: TikTok approved 11 of 13 applications, while X rejected 11 of 23. The true rejection rate is likely higher because the tracker relies on voluntary reporting, Seiling said. “There’s no structured advantage for researchers to use this pathway,” Seiling said. “Data access as it’s set up right now tries to disincentivize researchers.”