ChatGPT is reportedly moving away from chatbots to agents that perform tasks.
OpenAI is overhauling ChatGPT into a ‘superapp’, as it looks to win business customers and better compete with Anthropic ahead of its plans to go public later this year.
News of a ‘superapp’ – a desktop app that combines the AI chatbot alongside the company’s coding tool Codex, and Atlas, an AI-powered web browser launched last October – first surfaced in April this year.
Reports, at the time, suggested that the new app, reportedly representing the biggest ChatGPT overhaul since launch, will be led by head of applications Fidji Simo and company president Greg Brockman.
The Financial Times reported that the new app will strongly feature Codex, a move that reflects shifting interests from AI chatbots to agents that perform tasks for users. As one senior OpenAI employee told the publication: “Chat is dead”.
Sources told the publication that the new app would feature functions that direct users towards coding, multimodal generation and applications built by partners including Canva and Booking.com. The changes are expected to begin rolling out in the coming weeks, the publication added.
Earlier this year, the AI giant hired agent-creator OpenClaw’s founder Peter Steinberger to develop the “next generation of personal agents”, while shutting down less profitable ventures such as its Sora video generation model.
OpenAI isn’t alone in this move. Meta, in March, acquired the viral Reddit-style platform for AI agents called Moltbook. The platform joins Meta’s Superintelligence Labs to develop newer use cases for agents to support individual and business users.
While, SaaS giant ServiceNow unveiled a raft of AI-driven products earlier this year to position itself as the ‘AI agent of agents’, and Google launched a slew of new products aimed at simplifying agent management.
Google also made its biggest revamp to Search in 25 years with a Gemini integration, giving users the ability to use AI agents that conduct background tasks.
According to the FT, OpenAI executives view ChatGPT as an introductory tool to encourage pick-up of more higher-value products.
A majority of OpenAI’s 1bn monthly-active ChatGPT customers use the free version of the tool. The company’s website states that it has around 5m business users across industries, while the FT reported that it has 2m businesses under its wing and 5m weekly active Codex users.
The company expects revenue from its business customers, which represents 40pc of its revenue, to grow to 50pc by the end of the year.
An overhaul of ChatGPT comes as reports suggest Anthropic has been capturing a significantly higher portion of first-time enterprise AI customers when compared to OpenAI.
The company, which was relatively quiet about plans to go public, filed for an IPO earlier this month after a funding round that valued it above OpenAI. Estimates suggest the round would take Anthropic soaring above a $1trn valuation.
OpenAI, recently valued at $852bn, is also planning to go public, with new reports suggesting that the company is in talks with the US government in hopes that it purchases some of its shares.
xAI’s parent company SpaceX has also filed for a historic IPO which could value it around $1.75trn. While the AI giants’ Chinese rival DeepSeek is reportedly closing a $7.4bn funding round backed by the country’s National Artificial Intelligence Industry Investment Fund.
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