Norway’s Consumer Council Calls for Right to Repair and Antitrust Enforcement – and Mocks ‘Enshittification’

The Norwegian Consumer Council, a government funded organization advocating for consumer’s rights, released a report on the trend of “enshittification” in digital consumer goods and services, suggesting ways consumers for consumers to resist. But they’ve also dramatized the problem with a funny four-minute video about the man whose calls for him to make things shitty for people.

“It’s not just your imagination. Digital services are getting worse,” the video concludes — before adding that “Luckily, it doesn’t have to be this way.” The Consumer Council’s announcement recommends:

• Stronger rights for consumers to control, adapt, repair, and alter their products and services,
• Interoperability, data portability, and decentralisation as the norm, so the threshold for moving to different services becomes as low as possible,
• Deterrent and vigorous enforcement of competition law, so that Big Tech companies are not allowed to indiscriminately acquire start-ups, competitors or otherwise steer the market to their advantage,
• Better financing of initiatives to build, maintain or improve alternative digital services and infrastructure based on open source code and open protocols,
• Reduce public sector dependence on big tech, to regain control and to contribute to a functioning market for service providers that respect fundamental rights,
• Deterrent and consistent enforcement of other laws, including consumer and data protection law.

The Norwegian Consumer Council is also joining 58 organisations and experts in a letter asking the Norwegian government to rebalance power with enforcement resources and by prioritizing the procurement of services based on open source code. And “Our sister organisations are sending similar letters to their own governments in 12 countries.”

They’re also sending a second letter to the European Commission with 29 civil society organisations (including the EFF and Amnesty International) warning about the risks of deregulation and calling for reducing dependency on big tech.

Thanks to Slashdot reader DeanonymizedCoward for sharing the news.