Tech
WiiM Lands at Best Buy Nationwide but Can Stores Actually Show Shoppers Why It Matters?
WiiM has spent the past few years making some much larger audio companies uncomfortable by offering an absurd amount of streaming functionality, connectivity, room correction, and amplification for considerably less money.
Now the company gets to make that argument inside Best Buy.
WiiM has announced its first nationwide brick and mortar retail partnership in the U.S., giving its streamers, amplifiers, wireless speakers, and expanding home theater ecosystem a much larger physical presence. Products are already appearing on BestBuy.com, while WiiM has indicated that additional inventory will begin reaching physical stores as the rollout expands.
For a company that initially became an enthusiast favorite with inexpensive little streaming boxes, this represents a significant change. WiiM now sells the Ultra network player, Amp and Amp Ultra streaming amplifiers, Sound wireless speakers, Sub Pro, and the new Dolby Atmos capable WiiM Bar.
That is not a collection of unrelated products anymore. It is an ecosystem, and Best Buy gives WiiM access to mainstream shoppers who may have never read an audio forum, watched a YouTube review, or even heard the name before walking into the store.
The opportunity is obvious. How Best Buy demonstrates all of this is considerably less obvious.
Related Reviews:
Putting WiiM on a Shelf Is the Easy Part
The WiiM Pro Plus barely needs an explanation. Connect it to an existing audio system, open the app, select a streaming service, and you are largely off to the races.
The WiiM Amp and Amp Ultra require a better conversation.
A shopper needs to understand that these are not merely small integrated amplifiers with streaming tossed into the chassis. The real appeal is how WiiM combines amplification, HDMI connectivity, subwoofer integration, extensive EQ, multiroom playback, streaming services, and RoomFit room correction inside one platform.
That raises some rather obvious questions about the Best Buy experience.
Who is going to show customers how the WiiM Home app works? Who explains how easily Spotify, TIDAL, Qobuz, Amazon Music, or another supported service can be integrated? Who demonstrates RoomFit, shows customers where to adjust the subwoofer crossover, or explains why somebody might use TIDAL Connect instead of initiating playback inside the WiiM app?
The Amp Ultra at least gives Best Buy something visually interesting to work with. Its 3.5-inch touchscreen can display album art, playback information, and VU meters, helping it stand out from the usual collection of anonymous black boxes. But getting someone to stop and look is only half the battle. The real test will be whether the in-store demonstration shows shoppers what the Amp Ultra can actually do once it is connected to a capable pair of loudspeakers.
If the sales demonstration consists of pointing at a product card and saying, “It streams music too,” somebody has rather spectacularly missed the point.
And What Speakers Will They Use?
There is another part of the equation that matters even more.
What exactly will Best Buy connect the WiiM Amp and Amp Ultra to?
Best Buy already sells WiiM Amp packages with MartinLogan Motion Foundation B1 loudspeakers, which suggests at least one sensible direction. A proper demonstration with a capable pair of bookshelf or floorstanding loudspeakers would allow shoppers to hear that a compact streaming amplifier can anchor a genuinely good two channel system without requiring a rack full of electronics.
That matters because WiiM’s potential audience inside Best Buy is much broader than somebody already searching specifically for a network streamer.
Imagine somebody shopping for a Sonos system, soundbar, AV receiver, or pair of passive loudspeakers who suddenly discovers that one small WiiM amplifier can handle music streaming, television audio over HDMI, room correction, a powered subwoofer, and a pair of speakers.
That is the sale.
But only if somebody demonstrates it.
Connecting a WiiM Amp Ultra to mediocre loudspeakers in the middle of a noisy sales floor and letting it play Spotify for thirty seconds is not going to explain why enthusiasts have been making such a fuss about these products.
The Software Is Where WiiM Earned Its Reputation
WiiM has built its reputation partly because the company keeps improving products consumers already own rather than treating software as something finished on launch day.
The WiiM Home app has evolved considerably, adding deeper EQ controls, room correction, improved bass management, and broader system integration. RoomFit is particularly important because it gives consumers a tool that was historically uncommon on inexpensive two channel amplifiers.
We have used it extensively during our reviews of WiiM products, and it can make a meaningful difference when properly configured.
That creates both an opportunity and a challenge for Best Buy.
A customer can purchase a WiiM Amp Ultra, connect speakers and a television, add a subwoofer, run RoomFit, log into their preferred streaming services, and have a rather sophisticated audio system running without spending the afternoon studying the back of an AV receiver with a flashlight.
That simplicity is precisely what Best Buy needs to demonstrate.
Because there is a big difference between simple to use and self explanatory from across the aisle.
Best Buy Changes Who WiiM Is Competing Against
The other reason this deal matters is that WiiM is no longer competing only with Bluesound, Cambridge Audio, Eversolo, and traditional network audio products.
The WiiM Bar, Sound speakers, and Sub Pro move the company directly toward Sonos territory, while the Amp and Amp Ultra increasingly offer an alternative to conventional integrated amplifiers and receivers for consumers building compact music and television systems.
Best Buy is where all of those categories collide.
Someone buying a television might start by looking at a soundbar and end up considering a WiiM Amp with a pair of passive speakers. Another shopper considering Sonos could discover that WiiM offers a different route toward whole home audio with considerably more flexibility for traditional loudspeakers.
That type of discovery rarely happens when the products exist primarily online.
It can happen at Best Buy.
The Bottom Line
WiiM getting nationwide exposure through Best Buy is a much bigger deal than another distribution announcement. The company has grown from selling inexpensive streaming adapters into offering amplifiers, speakers, subwoofers, and home theater products that increasingly operate as one ecosystem.
But Best Buy and WiiM need to demonstrate what makes that ecosystem compelling.
Show customers the app. Run RoomFit. Connect an Amp Ultra to loudspeakers worthy of it. Demonstrate television audio over HDMI. Add a subwoofer. Let somebody connect their preferred streaming service and discover that the entire process does not require an engineering degree or three calls to customer support.
Do that properly and WiiM suddenly becomes accessible to millions of consumers who previously had no idea the brand existed.
Put the products on a shelf beside another dozen anonymous black boxes and hope somebody understands what all those logos mean?
Best Buy already has plenty of shelves that can do that without assistance.
For more information, view WiiM’s product line-up at Best Buy.
You must be logged in to post a comment Login