Drivers are now only entitled to 30 minutes of parking before charges kick in
Business owners on a busy Cardiff high street are feeling the repercussions of a huge change to car parking rules. Cardiff council rolled out new parking charges to some of its car parks across the city in December 2025, including some in Canton and Riverside.
Instead of getting two hours of free parking, drivers are now only entitled to 30 minutes before charges kick in. Businesses on Cowbridge Road East have now said that they have noticed fewer shoppers coming in than before, while Cardiff council said the move followed a consultation period.
Yagub Jalloh, 40, manager of Jah Beauty, said: “Thirty minutes is not enough to come and browse and look for what you want.
“I don’t know why they made the changes, but I do know it is not a good change for businesses around here.” Jah beauty is a beauty supply store right in front of two car parks, Severn Road and Grey Street.
“When people can spend more time here, they spend more,” said Mr Jalloh. “Now they will just run away.” Never miss a Cardiff story by signing up to our daily newsletter here
Mike Ashwin, manager at The Toolbox Canton, said: “Customers used to come in for hours to browse, not so much now.
“They could do a coffee while they wait for a key to get cut, they are not able to do that anymore.”
He also explained it is a logistical nightmare for their deliveries. “It takes more than half an hour for our trucks to deliver our stock,” he said. “And now they have to double park or we open the back for them if we can.”
Zohaib Hussain, 39, is the owner of Zero Plus Fish and Chips, and is the chair of the Cowbridge Road East Traders Association. He said: “No one’s going to pay more for parking than the product they are coming for.”
Mr Hussain said the traders association will “carry on the fight” to ask the council to revert their decision. “We are doing everything we can,” he said. “Not one business with us agrees with these changes”.
A spokesperson for Cardiff council said: “As part of setting the Council’s 2024/2025 budget, the council consulted on proposals to remove the free parking period in district car parks – 6,130 responses were received and over half supported the change.
“Following this, a statutory consultation under the Traffic Regulation Order (TRO) process was carried out in early summer 2025. Based on feedback, we revised the proposals and re-consulted in autumn 2025.
“The updated plan retains 30 minutes of free parking in district car parks, allowing drivers time to visit local businesses or amenities while ensuring the council can cover the costs of operating the car parks.
“After the free period, charges apply – starting at 50p for the first hour. These rates remain significantly lower than those in comparable cities and are not considered a barrier to use.”
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