Apple Addresses Emergency Call Issue Older iPhones in Australia Are Experiencing

Apple has finally addressed an issue that older iPhones have when it comes to connecting to emergency services.

According to the Cupertino-based tech giant, users who have the iPhone 12 or earlier models must install the latest available updates in order to make emergency 000 calls.

Apple Provides Fix for Emergency Calls Issue

According to a report by MacRumors, Apple has released iOS 18.7.4, iOS 16.7.13, iOS 15.8.6, and iOS 12.5.8 for older iPhones to address the problem.

Apple previously released the iOS 26.2 update to address the issue, and the newest updates are meant to prevent further problems in the future.

In a support document, Apple explained what led to the problem.

“Australian mobile network operators continue to improve support for emergency calling on their networks,” said Apple. “This follows prior incidents, including a technical failure that prevented some older mobile phones from being able to make emergency calls (Triple Zero).”

The company added, “This impacted some Australians in regional areas who attempted to make an emergency call when their primary mobile network was unavailable, even though an alternate network was available and should have connected the call.”

Apple has assured that local mobile operators are working to ensure that such problems will no longer happen in the future.

Which iPhone Models Should Update?

If you are unsure if your device requires an update, here is the list of iPhone models the recent update applies to:

• ‌iPhone‌ SE (1st generation)
• ‌iPhone‌ SE (2nd generation)
• ‌iPhone‌ 6 and ‌iPhone‌ 6 Plus
• ‌iPhone‌ 6S and ‌iPhone‌ 6S Plus
• ‌iPhone‌ 7 and ‌iPhone‌ 7 Plus
• ‌iPhone‌ 8 and ‌iPhone‌ 8 Plus
• ‌iPhone‌ X
• ‌iPhone‌ XS and ‌iPhone‌ XS Max
• ‌iPhone‌ XR
• ‌iPhone‌ 11, ‌iPhone‌ 11 Pro, iPhone 11 Pro Max
• ‌iPhone‌ 12, iPhone 12 mini, ‌iPhone‌ 12 Pro, iPhone 12 Pro Max
• Apple Watch SE 2
• Apple Watch Series 6
• Apple Watch Series 7
• Apple Watch Series 8
• Apple Watch Series 9
• Apple Watch Series 10
• Apple Watch Ultra
• Apple Watch Ultra 2

It should be noted that the following devices are not affected:

• iPhone XS
• iPhone XR
• iPhone 11
• all iPhone models from iPhone 13 and newer