Start with the good news, because there is plenty of it. Roughly two in five Chinese travel professionals expect demand for their business to grow over the next two to three years, and nearly half see luxury leisure travel as the standout growth segment.
China’s outbound tourism market is roaring back. Official forecasts point to between 165 million and 175 million trips abroad by Chinese citizens in 2026, a volume that approaches or surpasses the pre-pandemic peak, while some industry estimates run even higher once domestic and short-haul day trips are included. Outbound spending is projected to climb well past the USD 180 billion mark this year, with analysts at Future Market Insights forecasting the market to more than double to USD 459 billion by 2036 on a 9.6 percent annual growth rate.
The scale of the rebound has been reinforced by policy. China’s visa-free entry scheme, now covering citizens from 45 countries and running through the end of 2026, has removed friction for both inbound and outbound travel, while Beijing is set to host its first China Outbound and Inbound Travel Market exhibition in October, bringing together tourism boards, airlines and tour operators from more than 50 countries.
Zoom out across the wider region, and more than one in four industry professionals name China as one of the single biggest growth opportunities, not just for outbound travelers heading abroad, but for inbound visitors arriving on Chinese soil.
The readiness gap behind the growth story
A new industry survey from Expedia Group, covering 1,250 travel professionals in Australia, China, India, Japan and Thailand, gives that optimism real numbers to lean on. Roughly two in five Chinese travel professionals expect demand for their business to grow over the next two to three years, and nearly half point to luxury leisure travel as the standout growth segment. Across the wider region, more than one in four industry professionals name China as one of the biggest growth opportunities, not only for outbound travellers but for inbound visitors arriving on Chinese soil.
The same survey suggests the industry itself is not entirely ready for the demand it is forecasting. Chinese travel professionals identify three forces reshaping traveller expectations: a preference for in-language, localized experiences, a growing insistence on flexible change and cancellation terms, and a rising demand for sustainable travel options. Layered on top is a technology shift, with nearly six in ten respondents saying AI-powered tools and nontraditional booking platforms have grown significantly more important over the past two to three years.
What the report captures well, and what deserves more attention than it’s getting, is how much traveler expectations have shifted underneath the industry’s feet. Chinese travel professionals point to three forces reshaping demand: a hunger for in-language, localized experiences; a growing insistence on flexible change and cancellation terms; and a rising preference for sustainable travel options. None of these are niche concerns anymore. They are becoming baseline expectations, and businesses that treat them as optional extras rather than core product features are going to lose ground.
Respondents also point to their own limitations. A lack of localized content is cited as a major constraint, and many say it remains difficult to gain visibility across search engines and AI-driven platforms, the very channels increasingly used to research and book trips. A similar gap shows up around AI adoption itself: 79 percent of respondents say they already use AI tools, and 97 percent plan to, yet that near-universal adoption sits alongside an admission that many businesses have not unlocked the technology’s full potential. Aileen Chan, Expedia Group’s vice-president of sales for Asia-Pacific, framed the challenge for Chinese travel businesses as one of matching rising demand with the right localized content, flexible terms, payment options and technological support across every market they touch.
That readiness gap, more than the headline growth numbers, is the backdrop against which Thailand’s own struggle to capture its share of the Chinese travel boom should be read.
The paradox for Thailand
For a market this large, one might expect Thailand, long the default Southeast Asian destination for Chinese travellers, to be riding the wave. Instead, the country is a case study in how quickly a tourism relationship can fray even as the underlying demand pool expands.
The Association of Thai Travel Agents cut its 2026 forecast for Chinese arrivals from 9 million to 7 million in early June, citing a combination of safety concerns and rising travel costs linked to Middle East-driven oil prices. ATTA president Thanapol Cheewarattanaporn said safety perception had become the single biggest obstacle in the Chinese market, directly shaping travellers’ booking decisions.
The roots of that perception trace back to the kidnapping of a Chinese actor lured into a scam-centre operation in Myanmar via Thailand, an incident that triggered a sharp drop in Chinese bookings when it surfaced and has continued to shadow the market since. Reports of subsequent ransom cases and disappearances involving Chinese nationals have kept the story alive on Chinese social media, even though isolated incidents do not necessarily reflect the broader safety picture for ordinary tourists.
The numbers tell the story of a market that fell hard and has only partially recovered. Chinese arrivals to Thailand dropped from roughly 6.73 million in 2024 to about 4.47 million in 2025, a decline of some 34 percent that helped drag Thailand to its first annual fall in total visitor numbers in a decade outside the pandemic years. As of early July 2026, China had reclaimed its position as Thailand’s top source market on a cumulative basis, but at a scale far below the earlier peak, and Thailand has not recovered the roughly one-third of Chinese visitors it lost.
A crowded field of rivals
China’s outbound boom has not gone to waste, it has simply gone elsewhere. Japan overtook Thailand as the top Lunar New Year destination for Chinese travellers, helped by a weaker yen, expanded flight capacity and eased visa rules, with Chinese arrivals to Japan forecast to rise by a third to around 9.3 million. Vietnam has drawn on proximity, a favourable exchange rate and simplified visa policies to become, by some measures, ASEAN’s top destination for mainland Chinese tourists, with arrivals up more than 100 percent year on year at one point. Malaysia has been the most direct beneficiary within the region, overtaking Thailand as its largest single source market and now targeting 7 million Chinese visitors of its own in 2026 through visa-free entry, expanded routes into smaller Chinese cities, and marketing pushes on Douyin, Weibo and RedNote.
The competitive pressure is compounded by a shift in how Chinese travellers plan trips. Independent travellers, rather than tour groups, now make up roughly half of China’s outbound market, researching destinations on platforms such as Xiaohongshu rather than booking through traditional agencies. That shift rewards destinations with strong social-media visibility and flexible, experience-led products built around content tourism, gastronomy and wellness travel, and punishes those still associated with mass group tourism or negative headlines.
How Thailand’s industry is responding
Faced with a shrinking share of a growing market, Thai operators and regulators are trying several levers at once. The Civil Aviation Authority of Thailand is negotiating a one-year relaxation of slot usage rules with Chinese counterparts, which would let Thai airlines temporarily redeploy aircraft to other markets to offset weaker Chinese demand. ATTA has taken its promotional roadshows to Xinjiang and Gansu provinces, betting that cities such as Urumqi and Lanzhou carry less exposure to the negative coverage concentrated in southern China’s major urban centres.
The Tourism Authority of Thailand, meanwhile, has leaned into messaging rather than blanket safety assurances. TAT’s regional director for East Asia marketing has argued that Chinese travellers want honest reassurance rather than claims that Thailand is entirely risk-free, and the authority has planned a “Nihao Month” campaign alongside city-to-city promotional tie-ups timed around the anniversary of Thailand-China diplomatic relations. TAT has also revised its full-year target to a range of 30 to 34 million total foreign arrivals, with Chinese numbers expected to land close to 2024 levels rather than fully recovering to the pre-safety-crisis peak.
Underlying all of this is a product question as much as a marketing one. Thai tourism operators are being pushed to move beyond the traditional group-tour, shopping-and-photo-op model toward the categories Chinese travellers increasingly favour: content and set-jetting tourism tied to film and social media, gastronomy, medical and wellness travel, and deeper cultural immersion in cities like Chiang Mai rather than one-off check-in stops.
What would it take to close the gap
Aileen Chan, Expedia Group’s vice-president of sales for Asia-Pacific, put her finger on the actual challenge facing the industry: the opportunity for Chinese travel businesses isn’t simply to capture rising demand, but to meet travelers with the right localized content, flexible terms, payment options, and technological support across every market they touch. That is a far more demanding mandate than “grow the top line,” and it requires investment in content, platforms, and AI literacy that many operators, by their own admission, don’t yet have.
Thailand’s underlying advantages, established flight networks, hospitality infrastructure and decades of brand recognition in China, have not disappeared. What has changed is that Chinese travellers now have more credible alternatives and more information at their fingertips before they book. Closing the gap will likely depend less on any single marketing campaign than on whether Thailand can produce a sustained run of good news to offset the scam-centre and safety headlines that have dominated Chinese coverage since 2025, while Japan, Vietnam and Malaysia continue investing in the same travellers Thailand is trying to win back.
Other People are Reading
You must be logged in to post a comment Login