Business
How to choose the right remote support solution for your business
When systems go down or employees cannot access the tools they need, the impact on a business is immediate.
Productivity stalls, customer service suffers and pressure quickly builds on IT teams to fix the issue – fast. In this environment, the quality of your remote support solution directly affects how well your organisation can operate.
Solutions such as NetSupport’s 247connect, a cloud-based remote access platform, are designed to give IT teams fast, secure access to devices wherever users are based. However, with a wide range of tools and well-known providers offering similar functionality on the surface, choosing the right remote support solution requires careful consideration.
For business leaders and IT decision-makers, the decision is not just about features. It is about flexibility, cost, performance and how well the solution supports IT teams day-to-day.
Security must come first
Any remote support solution must provide secure, encrypted connections to protect data and systems. However, not all platforms deliver the same level of control or transparency.
A strong solution should include encrypted connections, user authentication, permission-based access and detailed session logging. These features ensure IT teams can resolve issues efficiently while maintaining full oversight of activity across the organisation.
247connect is built with this balance in mind, enabling secure remote sessions without adding unnecessary complexity. This is particularly important for organisations that need to maintain high security standards while still supporting users quickly and effectively.
Avoid being locked into long-term contracts
One of the most overlooked factors when choosing a remote support solution is contract flexibility. Many established providers require businesses to commit to multi-year agreements, often locking organisations in for three years or more.
This reduces flexibility and can create frustration if the solution does not meet expectations or if requirements change.
247connect takes a different approach, offering one-year contracts that allow organisations to review their needs regularly and adapt without being tied into long-term commitments. For many businesses, this flexibility is a key advantage, particularly when trialling new tools or scaling operations.
Look closely at pricing models
Beyond contract length, pricing structure is another area where solutions can differ significantly. Many remote support platforms charge per concurrent session or prevent users from using the solution at the same time, which can quickly increase costs as teams grow.
247connect uses a transparent pricing model that allows all user licences to be in use at the same time and each user can connect to up to 5 devices simultaneously. This allows IT teams to scale their usage without worrying about escalating costs, making it easier to manage budgets and plan ahead.
For organisations with lean IT teams or fluctuating support demands, this model offers a more predictable and cost-effective approach.
How reliable is the connection?
In today’s fast-paced, always-on environments, even short periods of downtime can disrupt productivity and impact service delivery, making consistent, secure access to devices essential. A stable remote connection ensures that support teams can respond in real time, maintain business continuity, and deliver a seamless user experience – whether users/machines are in the office, at home, or across multiple locations. Ultimately, reliability underpins trust, allowing organisations to support their people efficiently while minimising disruption and risk.
With 247connect delivering connections in as little as 8 seconds, supporting unlimited simultaneous users, and enabling up to five concurrent sessions per operator, teams can handle multiple support requests at once – cutting backlogs and accelerating response times.
Supporting users wherever they are
Modern organisations are no longer confined to a single location. Employees work across offices, homes and on the move, and IT teams need to be able to support them wherever they are.
247connect enables secure remote access to both attended and unattended devices, allowing IT teams to provide support whether or not the user is present. This makes it easier to resolve issues outside of core hours, carry out maintenance and deliver proactive support without disrupting employees.
For businesses operating in hybrid or distributed environments, this flexibility is essential.
Look beyond features to reputation and support
When evaluating remote support solutions, it is easy to focus on features and pricing. However, the reputation of the provider is just as important.
Many of the larger providers in the market have faced criticism around pricing models, contract renewals and customer support. A quick look at independent forums and review platforms often highlights frustrations from users who feel locked into expensive agreements or unable to access the support they need.
For businesses, this makes due diligence essential. Understanding how a provider operates, where its support teams are based and how it is viewed by existing customers can provide valuable insight into what to expect.
NetSupport has built a strong reputation for customer support, with a no bot policy and real people based in the UK and USA behind every phone call, email or online chat.
Choosing a solution that fits your organisation
There is no one-size-fits-all approach when it comes to remote support. The right solution will depend on the organisation’s structure, security requirements and long-term objectives.
For organisations looking for a flexible, easy-to-deploy solution, 247connect offers a cloud-based approach that supports remote and hybrid working without a complex setup. Its combination of secure access, concurrent session capability and flexible contracts makes it a practical option for businesses that need reliable support without long-term constraints.
Making the right choice
Choosing the right remote support solution is not just a technical decision. It is a strategic one that directly impacts productivity, efficiency and business continuity.
By prioritising security, ease of use, scalability and the ability to support modern ways of working, organisations can equip their IT teams with the tools they need to operate effectively.
In a market where many solutions look similar on the surface, the difference often comes down to how well a platform works in practice and how easy it is to work with the provider behind it. For many organisations, that is where solutions like 247connect stand apart.
Business
Form 4 Jewett-Cameron Trading Company Ltd For: 8 July

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More than 1.7M Cuisinart grill brushes recalled over metal bristle injury risk
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More than 1.7 million grill brushes are being pulled from shelves because the metal bristles can detach and pose a risk of serious internal injury if swallowed.
Connecticut-based Conair LLC is recalling 1,719,995 Cuisinart metal wire bristle grill brushes with stainless steel, black plastic and wood handles, according to a July 2 notice from the U.S. Consumer Product Safety Commission (CPSC).
“Small metal wire bristles can detach from the brushes and stick to the grill or food, posing an ingestion hazard and risk of serious internal injuries that could require surgery,” CPSC said.
POPULAR PET FOOD RECALLED OVER POSSIBLE SHARP METAL AND PLASTIC CONTAMINATION

Connecticut-based Conair LLC is recalling 1,719,995 Cuisinart metal wire bristle grill brushes. (Getty Images)
Conair has received at least 54 reports and reviews of wire bristles detaching from the brushes, including three reports of customers who sought medical treatment after swallowing the bristles.
The recalled brushes, which have the word “Cuisinart” on the handle, were sold at TJ Maxx, Burlington and Ross stores, as well as online through Amazon and Cuisinart’s website, from June 2009 through March 2026.
The brushes cost between $8 and $20, according to the CPSC.
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Conair’s recalled Cuisinart 4-in-1 Grill Cleaning Brush with Stainless Steel Wire Bristles is shown here.
The recall covers the following products:
- Triple Bristle Grill Cleaning Brush — Model No. CCB-100; distributed from January 2013 through March 2026.
- 4-in-1 Grill Cleaning Brush with Stainless Steel Wire Bristles — Model No. CCB-4125; distributed from October 2022 through March 2026.
- BBQ Grill Cleaning Brush and Scraper, 16.5″ Stainless Steel — Model No. CCB-5014; distributed from June 2009 through March 2026.
- Triple Bristle Grill Brush SS Bristles — Model No. CCB-6450; distributed from January 2025 through March 2026.
- 2-In-1 Grill Brush Bristle/Coil — Model No. CCB-8012; distributed from January 2025 through March 2026
- Pizza Stone Cleaning Brush — Model No. CCB-4114; distributed in 2024
- Wood Grill Cleaning Brush, 18.5″ with Pakka Wood Handle — Model No. CCB-W2; distributed from March 2024 through July 2025
- Steam Clean Grill Brush — Model No. CSBS-777; distributed from March 2014 through July 2025
Some of the brushes were also sold as part of the Premium Grill 10 Piece Set, 13 Piece Wooden Handle Grill Tool Set, 14 Piece Deluxe Stainless Steel Grill Set and 20 Piece Deluxe Grill Set, according to the recall notice.
FRUIT SOLD AT MAJOR GROCERY CHAIN RECALLED AFTER 12 SICKENED WITH E. COLI

CPSC announced a separate recall in March of 10 million Nexgrill grill brushes following similar reports that metal bristles could break off and end up in food. (CPSC)
Conair is urging consumers to stop using the recalled brushes immediately and contact the company for a full refund or a credit to use at Cuisinart.com.
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For more information about the recall, visit CPSC’s website.
The recall comes months after CPSC announced a separate recall in March of 10 million Nexgrill grill brushes following similar reports that metal bristles could break off and end up in food.
FOX Business reached out to Conair for comment.
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Northen Star Resources has appointed former Perseus Mining boss Jeff Quartermaine to its board of directors, effective immediately.
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Delta rolls out lower-cost premium cabin fares with fewer perks
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Delta Air Lines is rolling out lower-cost fares for some of its premium cabins, but travelers will have to give up some perks.
The Atlanta-based airline announced Wednesday the launch of three new “basic” fares, expanding its no-frills pricing model to higher-end cabins, including Delta First, Delta Premium Select and Delta One.
The new fare options are Delta First Basic, Delta Premium Select Basic and Basic Business, which is the lower-cost fare for Delta One.
“This expansion gives customers more ways to choose the Delta experience that best fits their trip and a new way to access our premium tier products,” Joe Esposito, executive vice president and chief commercial officer at Delta, said in a statement.
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The Atlanta-based airline said Wednesday it is expanding its basic fare option to Delta First, Delta Premium Select and Delta One in certain markets. (Chris Rank/Delta Air Lines)
The new fares are now available for purchase. They include the same onboard experience as Delta’s higher premium fare tiers but come with restrictions.
Customers who book the fares will have seats assigned after check-in, earn fewer miles, get a reduced checked bag allowance and will not be eligible for upgrades.
Same-day travel changes also will not be allowed, and changes or cancellations will come with a fee, according to the airline.
Travelers on basic tickets will also need another way to access Delta Sky Clubs, such as a Sky Club membership or eligible credit card.

A Delta A321neo domestic first-class cabin. Delta is rolling out lower-cost Delta First fares that include the same onboard experience but come with added restrictions. (Delta Air Lines)
Basic Business customers will still receive the Delta One onboard experience, including Zone 1 boarding, lie-flat seats, premium meals, hot towel service, bedding and amenity kits, according to Delta.
However, Basic Business tickets will not include Delta One check-in or Delta One Lounge access after Jan. 18, 2027, unless the traveler has another way to enter.
Delta said customers flying Basic Business will continue to receive those benefits through that date as travelers adjust to the new fare rules.
Delta First Basic is available now on certain Delta-operated domestic and Latin America routes.
Delta Premium Select Basic and Basic Business are also available for purchase now, with travel beginning in September on select domestic and long-haul international routes.
DELTA LANDING ATTEMPT RATTLED BY WRONG TOWER RADIO MIX-UP, SPARKING ALARM NEAR LAGUARDIA

A Delta One lie-flat seat is shown inside a Delta Air Lines aircraft. (Delta Air Lines)
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Delta previously signaled that it planned to bring more fare options to its premium cabins.
Glen Hauenstein, Delta’s former president, said on an earnings call in July 2025 that the airline’s main cabin segmentation served as a blueprint for its premium seats, according to CNBC.
“Different people have different needs,” he said at the time.
Business
Nvidia’s slide sends valuation back to pre-AI boom levels
The selloff has Nvidia, not long ago the hottest stock on Wall Street, trading at 18 times earnings projected over the next 12 months, according to data compiled by Bloomberg. The last time the shares were this inexpensive was early 2019. To get a sense of how dramatically it has fallen off, the erstwhile market leader is now cheaper than the S&P 500 Index, which is priced above 20 times forward earnings, and the technology-heavy Nasdaq 100 Index, which is at almost 23 times.
Nvidia’s shrinking valuation isn’t the result of a deteriorating outlook. On the contrary, Wall Street analysts have been raising their profit estimates for the coming quarters. Instead, the selloff shows how much the AI trade is shifting to other areas, such as memory and storage stocks like Micron Technology. Even Nvidia rivals such as Advanced Micro Devices and Intel have seen their share prices double or even triple this year.
AgenciesSome Wild Swings
“Sentiment has moved on,” said Michael Bailey, director of research at Fulton Breakefield Broenniman. “You’re seeing these companies where expectations were very low – the Microns of the world – stealing the spotlight.”
Nvidia is expected to deliver the fourth-fastest revenue growth in the the S&P 500 this year, but it’s still cheaper than about half of the stocks in the index, according to data compiled by Bloomberg. Considering how steady Nvidia’s revenue growth and profitability have proven to be, the company looks undervalued at current levels, believe Randy Hare, director of equity research at Huntington Bank.”Stocks follow earnings,” said Hare, who’s betting Nvidia shares will resume their climb in the coming months. “It’s a consistent performer.”
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Puma Biotechnology’s Douglas M. Hunt sells $69,904 in shares

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(VIDEO) Pakistan Expands Search for Missing K2 Airways Cargo Plane With Five Crew Aboard
ISLAMABAD — Pakistan’s Navy and civilian authorities expanded their search Wednesday for a cargo plane feared to have crashed into the Arabian Sea after it disappeared from radar and lost contact with air traffic control late Tuesday night while flying from Sharjah, in the United Arab Emirates, to the southern port city of Karachi.
The Karachi-bound aircraft, a Boeing 737-400 freighter operated by the private carrier K2 Airways, reported a navigational system issue while en route with five people on board. According to the Pakistan Airports Authority, the aircraft was being guided by the Karachi Area Control Centre after reporting the fault at 9:18 p.m. local time. Three minutes later, at 9:21 p.m., the aircraft was observed on radar making a rapid descent accompanied by a sharp change in heading. Radar contact and communication were lost shortly afterward, approximately 155 nautical miles, or 287 kilometers, west of Karachi.
Preliminary flight-tracking data reviewed by multiple outlets showed the aircraft losing nearly 1,525 meters, or roughly 5,000 feet, of altitude in under a minute before climbing back approximately 1,830 meters, or about 6,000 feet, over the following 30 seconds. It then entered what flight-tracking service Flightradar24 described as a final, near-vertical descent from a height of 11,140 meters, or about 36,550 feet. The aircraft’s last transmitted position placed it at 335 meters, or roughly 1,100 feet, descending at 22,400 feet per minute, or approximately 400 kilometers per hour, a rate of descent consistent with the plane entering the water.
The Pakistan Airports Authority said it activated its Rescue Coordination Center immediately after contact was lost and launched a coordinated multi-agency search-and-rescue operation at sea. According to officials familiar with the operation, who spoke on condition of anonymity given the sensitive nature of the possible crash, the Pakistan Navy frigate PNS Zulfiqar was dispatched to the area where contact with the aircraft was lost. The Pakistan Air Force also deployed aircraft to assist in the search, while a separate Pakistan Navy ATR aircraft took off from the southwestern city of Turbat to join the effort. A merchant vessel operated by the Pakistan National Shipping Corporation also joined the multi-agency search, officials said.
As of Wednesday, officials said the vast search area across the Arabian Sea, combined with rough monsoon-season seas, was posing significant challenges to the rescue operation. No wreckage or survivors had been located as of the latest updates.
Prime Minister Shehbaz Sharif expressed sympathy for the families of the five crew members and directed the government to deploy all available resources to the search effort, according to a statement from his office. Sharif said he felt “deep sorrow, grief, and regret over the tragic incident in which a private cargo aircraft flying from Sharjah to Karachi crashed into the Arabian Sea and went missing,” extending his condolences to the crew’s families and instructing the Pakistan Civil Aviation Authority, Pakistan Navy and Pakistan Air Force to intensify search-and-rescue operations using all available resources.
In a statement, K2 Airways said search-and-rescue operations were continuing to be conducted by Pakistani authorities and that the company was fully cooperating with aviation officials. The airline identified the five crew members as Captain Muhammad Rizwan Idris, the pilot in command; First Officer Faisal Jatoi; flight engineers Muhammad Hamid and Muhammad Arif Siddiqui; and aircraft loader Muhammad Taufiq Khan. “We continue to pray earnestly for the safety of our colleagues,” the airline said.
K2 Airways, headquartered in Karachi, is a private cargo airline established in May 2018 under an airline charter license issued by the Pakistani government. According to flight-tracking service ch-aviation, the aircraft involved, registered as AP-BOI, was approximately 27 years old and had flown for six different operators over its service history. It was originally delivered to Russia’s Aeroflot as a passenger aircraft in 1999, later flew for Indonesia’s Garuda Indonesia, and was converted into a freighter in 2012 for operation by Belgium’s TNT Airways and later ASL Airlines. The aircraft was withdrawn from service in June 2023 and parked in France for roughly 10 months before being reactivated by Irish leasing company AerCap in April 2024. It was subsequently placed back into storage, first in Jakarta and later in Karachi, before entering service with K2 Airways in December 2024. The aircraft was the only plane in K2 Airways’ fleet.
Flight-tracking data indicated the aircraft experienced GNSS, or satellite navigation, interference shortly after takeoff, consistent with other aircraft operating in the region at the time, resulting in temporarily degraded navigation data near Sharjah. According to Flightradar24, standard ADS-B tracking data resumed once the aircraft exited the area affected by that interference, though the cause of the aircraft’s subsequent rapid descent and loss of contact remains under investigation.
Aviation expert Imran Aslam told local broadcaster ARY News late Tuesday that it remained unclear what caused the aircraft to disappear from radar. He said that even if the plane had suffered an engine failure, it would normally have continued gliding rather than descending suddenly, adding that the exact cause would only become clear once investigators had gathered further evidence. Pakistan’s Bureau of Air Safety Investigation is expected to lead the formal investigation into the aircraft’s disappearance.
There has been no official confirmation of the aircraft’s ultimate fate as of this report, though Pakistani officials, including the prime minister’s office, have described the incident using language consistent with a crash into the sea. If a crash is ultimately confirmed, it would mark Pakistan’s first major civilian aviation disaster since May 2020, when a Pakistan International Airlines flight carrying 98 people crashed into a densely populated neighborhood near Karachi’s airport while attempting to land, killing all but one of the 99 people on board. A subsequent government investigation into that crash concluded that human error by the pilots and air traffic controllers had caused the accident.
As search operations continue across the Arabian Sea, Pakistani authorities have not provided a timeline for when the search might conclude or when further details about the crew members’ fate might be confirmed. Officials have said the difficult monsoon sea conditions and the scale of the search area remain the primary obstacles facing rescue teams as the operation moves into its second day.
Business
Women investors account for over 13% of crypto futures traders; XRP and Bitcoin top their portfolios
The release further said that women traders also showed a stronger preference for XRP, Bitcoin, and gold-linked assets.
Also Read |Quant Small Cap Fund exits RIL, 8 others; raises exposure to two Adani stocks. Check full list Nearly half of the country’s crypto futures participation now comes from tier-2 cities even as futures trading has overtaken spot volumes. Crypto Futures contributed 57.22% of total platform trading volume, ahead of spot at 42.78%. At the same time, 48% of futures participants came from tier-2 cities, compared with 31% from tier-1 locations, and 21% from other locations.
The figures point to a broader shift in Indian crypto trading behaviour. Leveraged products (like futures) are no longer driven mainly by metro traders. The smaller-city participation is now emerging as a major force in crypto derivatives activity.
The report also showed strong acceleration in user growth during 2026. Futures participation grew 42.5% in February. It rose another 28.5% in March. April recorded 35.3% growth. In May, it was 30.3%.
Futures users currently account for only 24% of Giottus’ active user base. The data suggests there is still considerable expansion headroom within existing platform users.“India’s crypto participation story is becoming geographically broader. We are seeing increasing engagement from smaller cities in products that were once viewed as niche or high-complexity,” said Vikram Subburaj, CEO of Giottus.
The dataset further showed unusually high engagement intensity among active traders. Average trades per active user peaked at 330 trades in January 2026. Even after moderation in April, users still averaged more than 51 trades a month. The figure was 45 in May.
Another major behavioural trend emerged in trading preferences. Bitcoin and Ethereum together accounted for only 15.35% of total Futures volume during the review period.
Ethereum accounted for 7.07% of the traded Futures volume. Solana accounted for 5.76% and XRP contributed 5.24%.
The figures suggest Indian retail traders are increasingly moving beyond Bitcoin exposure into higher-volatility altcoin opportunities. Trading behaviour appears to be becoming more tactical and event-driven.
Also Read | Smallcap funds deliver 22% average return in 3 months. Is it time to invest, hold or rebalance?
Tamil Nadu emerged as the dominant regional market in the dataset. The state contributed 46.6% of all futures traders. It also accounted for 59.26% of the platform’s total Futures trading volume. Kerala contributed 10.23% of the total trading volume.
The report also showed relatively balanced market positioning among traders. Long positions accounted for 52.79% of trades and short positions accounted for 47.21%.
Average leverage among Giottus Futures traders stood at 10x. More than 30% of trades used leverage above 10x. Despite that, monthly liquidation ratios ranged between 0.55% and 2.52% during the review period.
“The liquidation trends are important because they suggest participation is not entirely speculative or reckless. Users are showing greater awareness around position sizing and risk management while using leveraged products,” Vikram said.
The report further showed that Indian retail traders were most active between 7 pm and 10 pm. The lowest trading activity was recorded between 3 am and 6 am. The pattern reflects post-work retail participation and overlap with US market hours.
(Disclaimer: Recommendations, suggestions, views and opinions given by the experts are their own. These do not represent the views of The Economic Times)
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