Connect with us

Business

What Capitol City Residential Health Care Learned from Preventable Crises

Published

on

What Capitol City Residential Health Care Learned from Preventable Crises

Capitol City Residential Health Care operates at the practical edge of community-based behavioral support. The organization works with individuals who have complex developmental and behavioral needs and require stable residential care in community settings.

The organization’s work grew out of a simple observation. Most behavioral crises do not start with danger. They start with missed signals. A routine that no longer fits. A plan that stopped matching daily life. Capitol City Residential Health Care built its model around preventing those failures before they escalate.

Over time, the organization developed a reputation for working with higher-acuity individuals who are often considered difficult to place. Instead of relying on reactive interventions, the team focused on systems. Staffing consistency. Regular plan reviews. Clear routines. Early warning signs. Calm, predictable responses.

Their approach is grounded in operations rather than theory. Person-centred planning is treated as a living process, not a document. Plans are reviewed frequently and updated after any escalation. Small adjustments are tested and measured. What works stays. What does not is removed.

Capitol City Residential Health Care also places strong emphasis on staff stability. The organization reduced unnecessary paperwork and invested in practical training that helps teams recognise stress early and respond consistently.

Advertisement

Today, Capitol City Residential Health Care is recognized as a steady operator in a demanding sector. Its work demonstrates how prevention-first systems can reduce emergency interventions, improve daily stability, and support long-term community placements without relying on crisis-driven care.

A Conversation with Capitol City Residential Health Care

How did Capitol City Residential Health Care begin its work in community-based care?

The organization started with a narrow focus. Supporting individuals who struggled in traditional placements. Many had frequent behavioral escalations. Emergency calls were common. The early work showed that most crises followed patterns. They were not sudden events.

What did you notice first when working with higher-acuity individuals?

We noticed that behavior changed before it escalated. Sleep shifted. Routines broke. Staff responses varied. Plans stayed the same even when life changed. That mismatch caused stress.

How did that shape your operating model?

It pushed us toward prevention. We stopped asking how to manage crises and started asking how to stop them from forming. That changed everything. We focused on plan reviews, consistency, and early action.

Advertisement

Person-centred planning is central to your work. How do you define it?

It is not paperwork. It is a process. It means learning how someone experiences their day. What calms them. What overwhelms them. How they show stress. The plan changes when the person changes.

How often are plans reviewed in practice?

At least monthly. Always after an escalation. Waiting three or six months does not work. By then the damage is done.

Can you share an example of a small change that made a big difference?

One individual escalated every evening. Staff assumed the issue was the activity. A review showed dinner happened during a noisy shift change. We moved the handover. The escalation stopped within days.

What role does staff consistency play in outcomes?

It is critical. High turnover leads to missed signals. Familiar staff know when something feels off. We prioritise stable assignments whenever possible.

Advertisement

How do you train staff to support prevention?

Training is short and practical. How to slow speech. How to pause before responding. How to offer choice. We practise real scenarios, not theory.

Choice comes up often in your approach. Why does it matter?

Choice reduces power struggles. Two clear options lower stress. One demand raises resistance. We see this daily.

How do you measure success internally?

We track emergency calls, but we also track calm days. Early interventions. Plan updates. Fewer crises matter more than busy responses.

Have you ever declined placements?

Yes. If staffing ratios cannot meet the need, or if the environment cannot be stabilized safely, we decline. Safety comes first.

Advertisement

How has the organization evolved over time?

We became more structured. Early work relied on experience. Now we rely on systems. Systems scale better.

What challenges has the sector faced recently?

Staff burnout. Rising acuity. More noise and disruption in community settings. Those pressures make prevention even more important.

What keeps your work grounded?

Frontline feedback. Daily notes. Patterns. Reports matter, but behaviour tells the story first.

How would you describe your role in the wider industry?

We focus on showing that prevention works. Not as a theory, but as daily practice.

Advertisement

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Business

Fortescue powers up its electric showpiece in the Pilbara heat

Published

on

Fortescue powers up its electric showpiece in the Pilbara heat

ANALYSIS: Fortescue has proven itself good at two things: iron ore and putting on a show. The miner is now trying to prove its merits at a third – decarbonising its massive operations

Continue Reading

Business

Humana Earnings Reveal Narrower-Than-Expected Loss. Why the Stock Is Falling.

Published

on

Humana Earnings Reveal Narrower-Than-Expected Loss. Why the Stock Is Falling.

Humana Earnings Reveal Narrower-Than-Expected Loss. Why the Stock Is Falling.

Continue Reading

Business

Callaway Golf shares tumble after revenue miss and weak outlook

Published

on


Callaway Golf shares tumble after revenue miss and weak outlook

Continue Reading

Business

Twilio beats Q4 estimates, shares edge higher

Published

on


Twilio beats Q4 estimates, shares edge higher

Continue Reading

Business

Russel Metals Inc. (RUS:CA) Q4 2025 Earnings Call Transcript

Published

on

OneWater Marine Inc. (ONEW) Q1 2026 Earnings Call Transcript

Operator

Good morning, ladies and gentlemen, and welcome to our 2025 year-end and fourth quarter results for Russel Metals. Today’s call will be hosted by Mr. Martin Juravsky, Executive Vice President and Chief Financial Officer; and Mr. John Reid, President and Chief Executive Officer of Russel Metals Inc. [Operator Instructions] I will now turn the meeting over to Mr. Martin Juravsky. Please go ahead, Mr. Juravsky. Thank you.

Martin Juravsky
Executive VP, CFO & Secretary

Advertisement

Great. Thank you, operator. Good morning, everyone. I plan on providing an overview of the full year and Q4 2025 results. And if you want to follow along, I’ll be using the PowerPoint slides that are on our website and just go to the Investor Relations section, and it’s located in the conference call submenu. If you go to Page 3, you can read our cautionary statement on forward-looking information. So before I go into detail on the fourth quarter, I want to provide a little context.

I view Q4 and even full year 2025 as continuations of a broader game plan that has been unfolding over several years. And if you go to Page 5, you’ll get a bit of a snapshot of the significant changes over the last several years, including 2025. On the left graph, you see that we generated about $2.2 billion of cash flow since 2020. This has been asset sales such as

Advertisement
Continue Reading

Business

Mamaearth Q3 Results: Cons PAT zooms 93% YoY to Rs 50 crore, revenue rises 16%

Published

on

Mamaearth Q3 Results: Cons PAT zooms 93% YoY to Rs 50 crore, revenue rises 16%
Honasa Consumer on Thursday reported a 93% jump in its December quarter consolidated net profit at Rs 50 crore compared to Rs 26 crore posted by the Mamaearth parent in the year-ago period. The profit after tax (PAT) is attributable to the owners of the company.

The company’s revenue from operations stood at Rs 602 crore in Q3FY26, recording a 16% growth versus Rs 518 crore in the October-December period of FY26.

The bottom line grew by 28% sequentially versus Rs 39 crore in Q2FY26, while the topline witnessed a 12% quarter-on-quarter growth compared to Rs 538 crore.

However, Q3 revenue from operations on a like-for-like (LFL) basis stood at Rs 630 crore, recording an uptick of 22% YoY, marking the highest-ever quarterly revenue for the company, the company filing to the exchanges said.

Advertisement

During the year ended March 31, 2025, the Holding Company implemented Project ‘Neev’, under which it shifted to a direct distribution model across the top 50 cities. As part of this transition, the company discontinued the super stockist layer and certain direct distributors, replacing them with higher-quality Tier 1 distributors to service retailers.


As a result of this restructuring, the company provided for sales returns of Rs 63.51 crore during FY25, with a corresponding inventory/right-to-return asset of Rs 11 crore. As of December 31, 2025, the outstanding provision for sales returns related to this transition stood at Rs 3.41 million, with no remaining inventory or right-to-return asset.
Younger brands continued to build scale, recording over 25% growth. The Derma Co. sustained strong momentum, maintaining a double-digit EBITDA profile while scaling efficiently. Offline execution continued to improve with a focus on the top 100 towns. Direct outlet coverage crossed 1 lakh outlets, while total distribution expanded over 25% YoY to 2.7 lakh outlets.Also read: HAL Q3 Results: Profit climbs 30% YoY to Rs 1,867 crore; co declares Rs 35/share dividend

Continued investment in product re-innovation, with Mamaearth Rice Face Wash and BBlunt Intense Moisture Shampoo performing strongly against leading national and international competition.

Management Commentary

Commenting on Q3 performance, CIO & Co-founder Ghazal Alagh said innovation and re-innovation remain at the heart of how the company builds its brands at Honasa. “Products like Mamaearth Rice Face Wash and BBlunt Intense Moisture Shampoo performing strongly against leading national and international benchmarks reaffirm our belief that consumers reward genuine product superiority. As we move ahead, our focus remains clear- strengthen fundamentals, invest in better science and sharper execution, and continue building Honasa as a House of Purposeful Brands anchored in sustainable, long-term growth,” Alagh said.

(Disclaimer: The recommendations, suggestions, views, and opinions given by the experts are their own. These do not represent the views of The Economic Times.)

Advertisement
Continue Reading

Business

Morguard North American Residential Real Estate Investment Trust (MRG.UN:CA) Q4 2025 Earnings Call Transcript

Published

on

OneWater Marine Inc. (ONEW) Q1 2026 Earnings Call Transcript

Operator

Good afternoon, ladies and gentlemen, and welcome to the Morguard North American Residential REIT 2025 Fourth Quarter Results Conference Call. [Operator Instructions] This call is being recorded on Thursday, February 12, 2026. I would now like to turn the conference over to Chris Newman, Chief Financial Officer. Please go ahead.

Christopher Newman
Chief Financial Officer

Advertisement

Thank you for joining us today. With me here is President and CEO, Angela Sahi; SVP, Paul Miatello; SVP, Legal Counsel, Beverley Flynn; SVP U.S. Operations, John Talano; and Ruth Grabel, VP of the Canadian Operation.

As is customary, I will provide comments on the REIT’s financial position and performance. In terms of our financial position, the REIT completed the fourth quarter of 2025 with total assets amounting to $4.5 billion, lower compared to $4.6 billion from December 31, 2024. This was mainly driven by a change in the U.S. dollar exchange rate, partly offset by a fair value increase on the REIT’s income producing property.

The REIT finished the fourth quarter with approximately $115 million of cash on hand and $12 million advanced to Morguard Corporation.

The following is a brief summary of the REIT’s notable achievements throughout 2025. During the year, the REIT refinanced maturing mortgages for gross proceeds of $245.6 million at a weighted average interest rate of 4.92% for a weighted average term of

Advertisement
Continue Reading

Business

Chevron processes first Venezuelan oil shipment since Maduro capture

Published

on

Venezuelan oil rerouted to Israel as US blockades Cuba

Chevron’s flagship Gulf Coast refinery is processing its first Venezuelan oil shipment since the U.S. capture of Nicolás Maduro in Caracas last month, turning heavy, tar-like crude into gasoline, diesel and jet fuel for American consumers.

“We’ve been [in Venezuela] for a long time, and it looks like things are starting to go better for both the Venezuelan people and I would say for the American people too, because what’s going to happen is the more that oil that flows to a place like Pascagoula or some of the other refineries here, it drives down the cost,” Andy Walz, President of Downstream, Midstream & Chemicals at Chevron, told FOX Business in an exclusive interview Thursday. 

Advertisement

“That oil is going to be cheaper, it’s closer, and it’s going to help these refineries run the way they were designed, so I think it’s a really good thing.”

Walz’s comments were among the first public acknowledgments by Chevron of processing Venezuelan crude in U.S. refineries under the company’s renewed sanctioned operations.

AMERICAN ENERGY DOMINANCE GIVES US THE POWER TO FEND OFF ENEMIES AND RESCUE VENEZUELA

Advertisement
Oil pumpjack in Venezuela

A Petroleos de Venezuela SA (PDVSA) oil pumpjack on Lake Maracaibo in Cabimas, Zulia state, Venezuela on Nov. 17, 2023. (Gabby Oraa/Bloomberg/Getty Images / Getty Images)

FOX Business was granted exclusive access inside Chevron’s facility in Pascagoula, Mississippi on Thursday, where correspondent Lauren Simonetti reported near distillation units processing Venezuelan oil that arrived weeks ago. 

FOX Business was granted access to Chevron’s Pascagoula, Mississippi, facility Thursday, where correspondent Lauren Simonetti reported near distillation units processing Venezuelan crude that arrived in recent weeks.

The refinery currently processes about 50,000 barrels per day of Venezuelan crude, and Chevron has indicated it could take on another 100,000 barrels per day across its U.S. system as additional shipments arrive.

Chevron’s Pascagoula refinery is among a limited number of U.S. Gulf Coast facilities configured to process heavy sour crude like Venezuela’s, alongside complex refineries in New Orleans, Lake Charles, Port Arthur, Houston and Corpus Christi.

Advertisement

VENEZUELA RELEASES ALL KNOWN AMERICAN DETAINEES FOLLOWING MADURO CAPTURE AND GOVERNMENT TAKEOVER

Chevron's Pascagoula, Mississippi refinery

The Pascagoula Chevron Refinery.  (Brooks Kraft LLC/Corbis via Getty Images / Getty Images)

The refinery also has the advantage of bringing Venezuelan oil directly into its harbor, eliminating the need to offload to smaller ships or rely on offshore pipelines.

“It’s a pretty efficient system,” Walz said, pointing to a large ship in the background.

“This refinery runs 300,000 [total] barrels a day, so you’ve got to have ships showing up here all the time, and it’s really convenient to have it close, but it’s also important, and it’s a better way to run your operation.”

Advertisement

Chevron CEO Mike Wirth recently told FOX Business that the company is expanding its Venezuelan operations, highlighting its long-standing presence and growth in output under its current sanctioned authorization.

GET FOX BUSINESS ON THE GO BY CLICKING HERE

“We’ve been there for most of the last 100 years. We’ve got an important partner in the development and growth of Venezuela. We’re being repaid debt that we’re owed, and others that have left have had more difficulty with that,” Wirth said. 

Advertisement

“We’ve grown our production over the last couple of years from 50,000 barrels a day to 250,000, so five-fold. And over the next 18 to 24 months, we see the potential to grow by another 50%.”

Continue Reading

Business

Eversource Energy earnings missed, revenue topped estimates

Published

on


Eversource Energy earnings missed, revenue topped estimates

Continue Reading

Business

Trump revokes key climate ruling which he says has made cars pricier

Published

on

Trump revokes key climate ruling which he says has made cars pricier

The White House calls it the largest deregulation in US history, but environmentalists say it will prove costly for Americans.

Continue Reading

Trending

Copyright © 2025