The app named ‘Music Videos’ is said to have shown up on some Brits’ devices but many of them have said they never installed it in the first place.
TikToker Free Tech Official recently shared a video investigating the app’s surprise appearance with a few suggestions on why it may have happened.
He claims the app has been automatically installed onto your Fire Stick by Amazon themselves, and the global shopping giant have now confirmed this is true.
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The TikToker claims that it may be the company’s push towards getting their customers to use ad-supported free streaming platforms.
He says Amazon would rather you use a streaming music app where they can gain a revenue rather than you using a different app to stream your tunes from.
Amazon confirmed that pre-installed apps and experiences are an industry standard practice across consumer electronic devices as they help create a better experience for customers.
The app ‘Music Videos’ offers customers quick access to music videos, which represent unique content that isn’t always readily available on traditional music streaming services
Amazon states that offering free, ad-supported content is one way they make it easier for customers to access content on the Fire TV Stick.
Free Tech Official claims that when some users click on the app it may freeze or doesn’t even launch and while TV Fire Stick users are saying they never downloaded the app in the first place, he points out that annoyingly it cannot be uninstalled.
Free Tech Official said: “A random app is appearing on Fire Stick and Fire TV devices and I’ll be interested to know if you see this app as well.
“On your Fire Stick if you go to the app section on the right hand side, go to the three squares and the plus icon and click on that.
“It’ll bring up lots of your apps and channels which you’ve got installed.
“And if I go down to the end, you can see one here that says ‘music videos watch free now’.
“Most of the people that are seeing this haven’t actually installed the app and a lot of people are wondering how it got there?
“And there is a reason for this. But first of all, if I click on this app, it takes me straight to the Amazon app store to download it.
“But it is showing in my app section like I’ve got it installed.
“Other people can open it and it works, some people open it up and it just freezes and doesn’t even launch.
“And this is actually being installed automatically by Amazon.
“So it’s nothing you’ve done or it’s nothing somebody else might have done.
“Another interesting thing with this as well is you can’t remove it, you can’t uninstall it.
“Now Amazon’s really pushing towards ad supported free streaming and I suppose they’d rather you use something where they gain a revenue rather than you going to different apps and streaming music from there.”
An Amazon spokesperson said: “The Fire TV experience is designed to get customers to what they want to watch—fast.
“With access to over 1.5 million movies and TV episodes, all major streaming apps, and AI-powered search and recommendation features, Fire TV helps customers navigate endless entertainment options and discover content they’ll love across all their apps and subscriptions. Music Videos is another way we’re giving customers access to more free content.”
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