“At Silent Cuts we ensure that when anxiety gets in the way the door just doesn’t close behind you, we keep it open.”
It’s almost six months since Northern Ireland’s first sensory-friendly hair salon opened its doors, marking an important milestone for inclusive services in the local community.
Silent Cuts is based at Scotch Street in Downpatrick and a safe and quiet space for anybody wanting to have their hair cut or styled in a calm environment.
Staffed by stylists Brenda Devlin and Olwyn McColl, Silent Cuts is believed to be the first hair salon of its kind in Northern Ireland, created specifically to support people who may find traditional hairdressers overwhelming.
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Silent Cuts welcomes anyone who would benefit from a calm, understanding hairdressing experience. This includes people with learning disabilities, autistic people, and anyone who prefers a quieter, calmer hairdressing experience.
The salon offers both regular appointments and one-to-one (1:1) sessions, allowing each visit to be tailored to the individual. Clients can choose what works best for them, including reduced noise, gentle lighting, minimal conversation, and flexible approaches such as extra time.
The salon was developed by Mainstay DRP, a local charity supporting adults with learning disabilities and autism, following feedback from people who found everyday experiences, such as getting a haircut, stressful or inaccessible.
Olywn told Belfast Live: “We think it’s probably the only fully sensory salon in Northern Ireland. We’re finding more and more people are coming in and going ‘I prefer quiet’, but it’s primarily for people with neurodivergent and learning difficulties.
“We offer three different types of appointments: an ordinary sensory appointment where someone might be happy enough to come in, sit down, get their haircut, but there might be certain things, like they don’t want to stare in a mirror, or they might like the lights dimmed a little bit, but they don’t necessarily need extra time.
“We also have 1:1 appointments where someone might need the salon to themselves and a bit of extra time and privacy.”
She added: “We are going to offer familiarisation sessions for people too that really find it difficult to come into a salon setting at all. They might struggle with having a haircut, and this would mean that they could come in and get familiar with us as a staff and the surroundings.
“The expectation of a haircut in the beginning, and the hope would be that after a few of these sessions, that when they would get to know us and build a bit of trust with myself or Brenda, that they can come in and complete a haircut.
“The reason these are being set up is because we have found that after maybe one or two times coming in, people relax and their shoulders drop a bit. So, we’re thinking if they were able to access something like that on a regular basis, the haircut would come a bit quicker and they’d get over that anxiety.
“At Silent Cuts, we ensure that when anxiety gets in the way, the door just doesn’t close behind you; we keep it open,” Olywn added.
What began as a response to barriers faced by people with learning disabilities and autistic adults has now developed into a growing social enterprise model, combining inclusive hairdressing with a structured training and employability programme.
Participants gain real work experience in a live salon setting, supported by trained staff, helping them to build confidence, practical skills, and independence at their own pace.
The project is supported by National Lottery funding and is part of Mainstay DRP’s wider commitment to inclusion and community-based enterprise.
The official opening of Silent Cuts took place last month. The Chair of Newry, Mourne and Down District Council formally opened the salon during a small community event attended by Mainstay DRP staff, salon clients, supporters, and local community leaders.
Sarah-Jane Mowbray, Chief Executive Officer of Mainstay DRP, added: “Silent Cuts is about much more than haircuts. It’s about dignity, inclusion, and tailoring everyday services to the person in the chair. We’re proud to see this vision become a reality in the heart of Downpatrick.”
Video: Justin Kernoghan
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