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RNLI chief executive slams online abuse as unacceptable

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RNLI chief executive slams online abuse as unacceptable

The abuse follows an incident in Portsmouth where two crew members were named and pictured online by protesters.

They were labelled “collaborators” and “traitors” for helping to rescue asylum seekers in the English Channel.

RNLI chief executive condemns online abuse

One individual described as a “Nationalist” claimed that one address was circulating in Telegram groups.

The post quickly gained more than 19,000 likes and was viewed over half a million times in just a few hours, attracting a flood of hostile comments.

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RNLI chief executive Peter Sparkes strongly condemned the targeting of volunteers and said the organisation would take action to protect its people.

Mr Sparkes said: “The RNLI’s people represent the very best in our society, they selflessly give up their time to keep others safe.

“Yet they and their families are being threatened by those who would hide behind a balaclava or a keyboard.

“Their action, in contrast, is wholly unacceptable in a civilised society.

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“We will take whatever steps we can, to care for and protect our people and their families.”

The chief executive stressed that the RNLI is a neutral, humanitarian organisation with a single focus—saving lives at sea.

He said: “The RNLI is an apolitical organisation; we are completely independent of government, powered by remarkable, kind people and fuelled by the incredible generosity of the public.

“For over two hundred years, in all weathers, in peace and war, the RNLI and our amazing volunteers and staff have selflessly dedicated themselves to rescuing people they have never met before, without judgment, fear or favour.”

Mr Sparkes also addressed recent misinformation about the charity’s role in migrant rescues.

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He said: “Recent events have generated deliberate misinformation and a misunderstanding about the RNLI—our purpose, our tasking, and particularly our lifesaving work in the Channel.

“Sadly, as a result, some of our volunteers and staff have been the subject of online and, in the worst cases, physical abuse.”

In 2025, RNLI lifeboats were tasked by the coastguard and launched 9,058 times across the UK, with 109 of those launches—representing 1.2 per cent of the total—for people in distress in the Channel.

Mr Sparkes emphasised that their work is about saving lives, not politics.

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He said: “Our mission, and our tasking is to rescue those women, children and men in danger of drowning.

“Anyone rescued from a small boat by the RNLI is immediately handed over to the UK’s immigration authorities.

“Illegal immigration is a political issue; the RNLI exists to save lives at sea.”

He also refuted rumours circulating online.

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Mr Sparkes said: “I have seen ludicrous rumours that we house asylum seekers on RNLI premises, or that there are RNLI missions to move migrants to secret locations.

“These rumours are completely baseless and untrue.”

Anti-hate groups have also condemned the targeting of RNLI volunteers.

Nick Lowles, chief executive of Hope not Hate, said: “He has literally put a target on their backs.

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“When the far right say they are peaceful, just remember this post.”

Mr Lowles praised the dedication of RNLI crews and said: “work tirelessly and at great personal risk to save others.”


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Mr Sparkes urged the public to support the charity and its volunteers.

He said: “Stand by them, not against them and their families.

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“I am extremely proud of and grateful for their vital lifesaving work that meant 389 families welcomed their loved one homes safely last year.”

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Funeral will be held today for second police officer killed in A66 crash that sparked north-east mayhem

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Police Constable Tom Clough will be given full police honours at his funeral in Redcar after the A66 crash

The friends and family of a ‘hero’ police officer and former soldier who lost his life in the A66 tragedy will gather today to say a final goodbye.

Police Constable (PC) Tom Clough, 38, will be given full police honours at his funeral in Redcar, North Yorkshire, just as his colleague PC Matthew Blades did in Hartlepool yesterday.

The two officers died together last month when their armed response car was hit head-on near Middlesbrough by a Volkswagen Passat containing a group of youths who were fleeing the law.

PC Clough served with Cleveland Police, saw active duty with the British Army and had also served with the Civil Nuclear Police and British Transport Police.

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His family said he devoted his life to public service to ‘make the world a better place’.

PC Clough was in 11 Troop, Explosive Ordnance Disposal and Search Regiment, based at Dreghorn Barracks in Edinburgh – and served in both Iraq and Afghanistan.

Lauren Somerville, Chair of Cleveland Police Federation, said: ‘Tom’s family want to say thank you, the public support has been overwhelming for them and it has kept them going in these very dark times.

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Police Constable Tom Clough will be given full police honours at his funeral in Redcar after the A66 crash

Police Constable Matthew Blades was the other officer killed in the head-on smash on the A66 in Middlesbrough

Police Constable Matthew Blades was the other officer killed in the head-on smash on the A66 in Middlesbrough

‘Tom wasn’t just a Cleveland Police Officer, he was a partner and a brother and a son – but he was also a father to a sausage dog called Frank, who he loved so deeply.

‘Tom used to say that there wouldn’t be anybody at his funeral. He couldn’t have been more wrong. Tom was so full of fun – he is described as giving everything to everybody.’

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She added: ‘Tom was loved deeply by his colleagues, people have been contacting me who worked with Tom, years and years ago. He served in the military, he was in the Civil Nuclear Police, the British Transport Police and Cleveland Police.

‘I would say that it would be an understatement to say that every single place that he served was privileged to have him with them. He will be hugely missed.’

In a statement, PC Clough’s family said: ‘He was our hero with a fantastic sense of humour who jumped into action whenever needed, and was willing to help anyone for any reason.

‘He proudly fought for his country to make the world a better place and was always on public duty throughout his short life.

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‘We as a family and Tom’s partner would like to express our sincere gratitude for the overwhelming support and condolences from friends, colleagues and the wider community.’

Chief Superintendent Richard Clark, who was PC Clough’s commanding officer at Sellafield Operational Policing Unit, also paid tribute to him.

Hundreds of police officers attended the funeral for their colleague Matthew Blades in Hartlepool yesterday

Hundreds of police officers attended the funeral for their colleague Matthew Blades in Hartlepool yesterday

Pallbearers carried the coffin of PC Blades into St Joseph's Roman Catholic Church in Hartlepool yesterday

Pallbearers carried the coffin of PC Blades into St Joseph’s Roman Catholic Church in Hartlepool yesterday

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Emotional police officers hugged each other before the funeral of PC Blades in Hartlepool yesterday

Emotional police officers hugged each other before the funeral of PC Blades in Hartlepool yesterday

He said: ‘I had the privilege of knowing Tom during my time as Chief Inspector at Sellafield, where we worked together on numerous operational deployments and exercises.

‘Tom was the epitome of professionalism, bringing dedication, skill and commitment to every task, whether serving within our Dynamic Search and Interdiction Team, or in his role as a Police Medic.

‘Yet what made Tom truly special was his personality. Alongside his professional excellence, he possessed a fun-loving, cheeky nature and a wit that could lift spirits even during the most demanding shifts.

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‘He had an extraordinary ability to light up any room he entered and to bring people together through his warmth, humour and authenticity.

‘Tom was a hugely popular CNC officer, respected by colleagues and leaders alike, and it is no surprise that many of those who served alongside him remained close friends long after he left the organisation.

‘While his life was far too short, it was undoubtedly one that was lived to the full. Tom will be remembered with immense affection, gratitude and respect, and he will be hugely missed by all who had the privilege of serving alongside him.’

Father-of-two PC Blades’s funeral took place yesterday in his home town of Hartlepool and was attended by around 1,000 police officers from across the country and hundreds of members of the public.

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Some of the officers who attended the funeral wore identity patches ‘Pc 2443 BLADES’ and ‘Pc 3234 CLOUGH’ on their uniforms.

PCs Clough and Blades were killed at 3.39am on Saturday, August 22 when their armed response vehicle was struck at South Bank, near Middlesbrough, by a speeding Passat containing five youths and young men aged between 17 and 23.

Jakub Matusiak, 23, Makai Saddington, 18, Michael Cahill, 23, Cole Worthy, 17, and Theo Rae, 17, were also killed in the crash. Cole Worthy’s funeral also takes place today in Middlesbrough.

Police said the five all had links to organised crime and had been trying to flee police when they drove the wrong way up the A66 into the police vehicle.

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The Passat had set out in pursuit of a Volvo XC60 which had rammed the homes of relatives of Worthy and Rae as part of a tit-for-tat gangland turf war over the supply of drugs on Teesside.

PCs Clough and Blades died from severe head and neck injuries at the scene. An online appeal raised more than £1.2million for the police officers’ families.

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Coronation Street fans ‘work out’ Ross Wilkes’ sinister next move after Kit Green altercation

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Manchester Evening News

Corrie fans think they know what Ross Wilkes will do next after he was involved in an unexpected altercation with Kit Green

Coronation Street fans think they have worked out what Ross Wilkes will do next after he was involved in an unexpected altercation with Kit Green.

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Those who follow the ITV soap, which is filmed in Salford, will recall that newcomer Ross arrived in Weatherfield back in July and he quickly put a wedge between Cassie Plummer and her son, Tyrone Dobbs, as he was revealed to be his long-lost father.

The big reveal came after Tyrone’s children, Hope and Ruby, surprised him with a birthday present: they found his father through a DNA database. But it came as an uncomfortable shock to Cassie, as she had earlier flirted and made a pass at Ross, not knowing who he was.

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Tyrone decided to get to know his dad, who was also quick to strike up a romance with Tracy Barlow, but it didn’t go down well with Cassie, who tried to expose Ross for who he really is.

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When the Dobbs’ organised a little party for the newcomer, Cassie watched on in horror until she eventually snapped and revealed that Ross paid her for sex when she was just 15, resulting in her falling pregnant with Tyrone.

While horrified, Tyrone and Tracy didn’t want Ross out of their lives, as he agreed to apologise to Cassie before agreeing to a clean slate. However, he later threatened her life if she were to get in between him and developing a relationship with his son.

Determined to see the back of Ross, Cassie was seen spiking his drink with some of Tyrone’s painkillers, only for him to spot her, swap the drinks with Tracy, who collapsed and ended up in hospital following a drug overdose. As the truth came out, Cassie pleaded she had been set up, claiming she had only used a couple of the tablets so that Ross would fail a drug test at his new prison job.

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Tyrone refused to make amends with her, and with Steve also pushing her away, Cassie announced she had landed a job on a cruise ship and would be leaving Weatherfield. But her exit ended up becoming a mystery.

After an emotional farewell to her family, Cassie headed to the precinct where she planned to meet Steve McDoanld, but Ross got there first. He told Cassie that he’d give her a lift to the train station before confessing that he framed her over Tracy’s collapse. Cassie threatened to go to the police, but Ross wouldn’t let her out of the car, and as he took off, it was the last time Corrie viewers saw her.

Ross has since carried on as though nothing had happened, but was seen in the middle of some drama in Wednesday’s (September 9) episode of Corrie. As viewers saw, Kit accidentally collides with Ross in the Rovers, causing him to spill his drinks.

When Kit clutched his chest in pain, Ross accused him of overreacting, unaware that the detective was recently diagnosed with stage 3 breast cancer. It caused Kit to lose his temper and punch him straight in the face. Fuming, Ross said he would be reporting Kit, as Bethany Platt dragged him out.

Later, Todd Grimshaw, who knows about Kit’s recent diagnosis, headed to see Ross and try and smooth things over for him, Ross said he wouldn’t press charges, but would accept a few beers as an apology.

But Corrie fans are convinced Ross will let this one go. @Wee_Westie29 said: “Ross seemed interested in Kit and Sarah’s history. What’s he up too? #Corrie #CoronationStreet @itvcorrie.” @Audz32129841 commented: “Why doing get the feeling Ross is going to try and blackmail Kit #Corrie.” @Winis_World added: “Ross is gonna make sure Sarah’s life is hell inside, because of Kit. Sigh #Corrie.”

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Celebrating 10 years of the Nikon Comedy Wildlife Photography Awards

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Celebrating 10 years of the Nikon Comedy Wildlife Photography Awards

From laughing lions to penguins with attitude, ten years of Comedy Wildlife Photography is brought to life in a new immersive experience in London this autumn

Wildlife photography is usually associated with majestic landscapes, rare encounters and moments of quiet drama. But nature has a funny side, too. This autumn, new immersive art experience Frameless is turning the spotlight on some of its most unexpected stars, celebrating a decade of the Nikon Comedy Wildlife Photography Awards.

Opening on 12 September, the experience brings together 91 of the competition’s funniest and most memorable images, projected at full scale. The photographs are arranged across seven natural habitats, taking visitors from shorelines and forests to grasslands, with spatial sound adding breaking waves, rustling landscapes and other ambient sounds to the journey.

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For ten years, the Nikon Comedy Wildlife Awards have used humour as a way of encouraging people to look differently at the natural world and to consider why biodiversity conservation matters. The resulting photographs capture wildlife at its most wonderfully awkward, surprising and relatable, from a laughing dormouse to a happy turtle. Here are some of the best moments from the collection.

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The laughing dormouse by Andrea Zampatti

A baby dormouse seen laughing on a yarrow flower in Italy

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I just can’t wait to be king by Bret Saalwaechter

Lions having a good chuckle in Serengeti National Park, Tanzania

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Smile, you’re being photographed by Valtteri Mulkahainen

A brown bear gurns for Valtteri Mulkahainen, who took the shot in the Suomussalmi district of his native Finland

Social distance, please! by Petr Sochman

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Two rose-ringed parakeets in Kaudulla national park, Sri Lanka

Diving fox by Angela Bohlke

A fox face-planting in the snow, captured in Yellowstone National Park, United States

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The happy turtle by Tzahi Finkelstein

A Balkan pond turtle shares a moment with a northern banded groundling dragonfly in Jezreel Valley, Israel

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Almost got it by Oliver Dreike

A gorilla picks its nose in Tanzania

Talk to the fin by Jennifer Hadley

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Two gentoo penguins photographed on the Falkland Islands

Smiley by Arturo Telle Thiemann

A cheerful parrotfish in the Canary Islands, Spain

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UK’s best holiday park is an hour from Cambridge – and it’s all inclusive

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Cambridgeshire Live

The holiday park is a big family favourite, and it’s close to Cambridge residents. The Essex park in Five Lakes is a little over an hour on the road from Cambridge, while the Norfolk Hopton-on-Sea park is two hours from the city

The best holiday park in the UK has been crowned, and it’s an all-inclusive family favourite.

When it comes to holiday parks, there are plenty to choose from in Cambridgeshire. Hoseasons, Best of British and Fields End all have sites in the county. However, if you want a slice of the best of the best, then you’ll have to head over the border into Essex or Norfolk.

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Potters Resort has been named the country’s favourite holiday park, and happily, its two locations are close to Cambridgeshire. The Essex park in Five Lakes is a little over an hour on the road from Cambridge, while the Norfolk Hopton-on-Sea park is two hours from the city.

By all accounts, the journey is well worth it.

“After opening its doors in the 1920s, family-run Potters claims to be the first-ever holiday park, and its all-inclusive model still sets it apart. The nightly rate at its two parks, in Essex and Norfolk, may be higher than rivals, but you stay in suites or bungalow-style accommodation (there isn’t a caravan in sight) and all food and drink (which is excellent) is thrown in. It was the only park to clinch the full five stars for its entertainment and activities (also included), which range from birdwatching to go-karting,” wrote Which? of Potters after readers awarded it five stars for customer service, activities, and food and drink.

“Guests loved that they could soak in the spa and play all the rounds of pitch ‘n’ putt without worrying about their final bill spiralling out of control. ‘Great entertainment, all staff helpful and polite, good food and plenty of it,’ one happy customer remarked. Forget everything you think you know about holiday parks, as Potters’ attentive service and first-class facilities will wow you, with no sneaky extra charges later on.”

At £88 per person per night, Potters is a little more expensive than the average holiday park, but guests clearly don’t feel hard done by, handing the park 4/5 for value for money. That may be because the park is the only one in Britain to offer all-inclusive, providing guests with four meals a day, as well as an ample selection of included drinks such as white wines, reds, beers and G&Ts.

Just like the kind of all-inclusive break you might associate with going abroad, Potters has plenty of activities throughout the day to keep young and old entertained. You can get your groove on at its silent disco, burn some rubber on the rally karts, immerse yourself in virtual reality, and bob around on the water at Five Lakes. Morning Pilates, yoga, birdwatching, and Nordic walking are also included for the more wellness-minded guests.

Another big draw is the entertainment. Each evening, its Musical Icons hits the stage, offering a celebration of legendary musical artists, from the golden age of Motown and Carole King’s much-loved songbook to ABBA, the Bee Gees and an unforgettable Bohemian Rhapsody finale.

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The Mirror’s Mikey Smith visited Potters with his family and had a fantastic time.

“Imagine the good old British ‘holiday camp’ atmosphere – family fun by the sea, with nightly entertainment and everything you need on-site – but brought bang up to date, with comfortable rooms and high quality amenities. And then imagine it borrowed a few ideas from luxury cruise ships. Then you’re getting somewhere near what Potters is,” Mikey wrote.

“For many, the phrase ‘all-inclusive resort’ conjures images of lukewarm buffets, piled high with chips and pizza slices, perhaps the occasional chicken nugget and long benches of weird-looking salad. Not so at Potters. Each lunchtime and evening menu offers three or four restaurant-quality starter and main options. During my stay I had a buttery, flaky Sea Bass fillet, some deliciously crispy deep fried Halloumi and a perfectly cooked chicken breast with mushroom and thyme sauce.

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“None of them would trouble a Michelin star – but they’d give any of the foodie pubs near me a solid run for their money. And that’s before we come to the carvery, which is served every evening with a different roast meat.”

You can read his full review here.

Mike Scott, managing director of Potters, said: “To be named the UK’s Best Holiday Parks & Resorts by Which? readers is a fantastic achievement. To have topped the list in three consecutive surveys since 2022 is something we’re immensely proud of, especially among so many well-known UK break providers. Recognition from Which? means so much because it reflects the honest opinions and experiences of guests. It tells people what it’s really like to stay with us and makes this achievement all the more special.

“As a family-owned business, we can’t compete with the household names on marketing budgets, and we don’t try to. Instead, we focus on giving every guest an exceptional experience. Our breaks are fully inclusive, so we’re not constantly trying to upsell or charge guests for every little extra. It means our guests can simply relax and have fun, while our team can focus entirely on looking after them and making their stay memorable.

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“This recognition reinforces what we’ve always believed: Potters Resorts offers the best breaks in the UK. And, of course, a huge thank you must go to our amazing team and our lovely guests, who together have made Potters such a special place.”

The UK’s best and worst holiday parks

(Name of resort, overall customer score)

  1. Potters Resorts – 83%
  2. Hoburne Holidays – 81%
  3. Darwin Escapes – 80%
  4. Landal Parks – 80%
  5. Waterside Holiday Group – 80%
  6. Shorefield Holidays – 76%
  7. Away Resorts – 75%
  8. Bluestone Wales – 75%
  9. Park Leisure UK – 75%
  10. Highland Holidays – 74%
  11. Lyons Holiday Parks – 74%
  12. Largo Leisure – 73%
  13. Park Holidays UK – 73%
  14. Warner Coastal Villages – 73%
  15. Forest Holidays – 72%
  16. John Fowler Holidays – 72%
  17. Center Parcs – 69%
  18. Haven Holidays – 68%
  19. Parkdean Resorts – 68%
  20. Butlin’s – 63%
  21. Pontins – 61%

Based on a survey of 2,221 Which? Connect panel members and general public conducted in February and March 2026.

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Dukinfield fire LIVE as road closed after blaze rips through house

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Manchester Evening News

A Tameside road has been closed off and people are being urged to avoid the area after a house fire broke out overnight.

Greater Manchester Fire and Rescue Service says it has been at the scene of a house fire on Park Road, in Dukinfield, since the early hours of the morning.

A cordon is in place along Park Road this morning as crews continue to work at the scene.

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Further updates will be posted in this blog when they are available.

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Passengers face more than 50 further cancellations as flight disruption enters third day and calls grow for air traffic control boss to resign

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Passengers stand with their luggage as they queue to check-in at London Gatwick yesterday

Dozens more flights in and out of Britain have been cancelled today as chaos caused by major technical issues with air traffic control systems entered a third day.

A total of 51 services across UK airports have already been axed today. London Heathrow was worst affected with 28 flights cancelled, including 21 arrivals and seven departures.

Some 11 further flights were cancelled at Gatwick and five at Glasgow along with a handful of other services across Aberdeen, London City, Luton and Manchester.

But the disruption that has caused chaos for an estimated 300,000 passengers since Tuesday has started to ease overall, with schedules set to return to normal later today.

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System issues have caused more than 2,000 flights to be cancelled so far and led to calls for National Air Traffic Services (NATS) chief executive Martin Rolfe to resign.

Among those insisting that Mr Rolfe should now step down has been Michael O’Leary, the outspoken boss of budget airline Ryanair who called his position ‘untenable’.

Mr O’Leary is likely to issue further criticism of Mr Rolfe when he hosts Ryanair’s annual general meeting at its headquarters close to Dublin Airport this morning.

Cancellations and delays continued today as airlines dealt with knock-on impacts, with data firm Cirium saying 2,145 flights were affected over the last two days.

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Passengers stand with their luggage as they queue to check-in at London Gatwick yesterday

National Air Traffic Services (NATS) boss Martin Rolfe has faced calls to resign this week

National Air Traffic Services (NATS) boss Martin Rolfe has faced calls to resign this week

A total of 399 flights were cancelled or did not fly yesterday. The worst affected airport was Heathrow, which saw 79 out of a total of 666 departures affected.

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Despite having presided over three major failures in recent years, Mr Rolfe earned £1.42million in pay and bonuses last year and £1.49million the year before.

But he was summoned for talks with Transport Secretary Heidi Alexander yesterday amid growing calls from within the industry for him to be sacked.

Flight cancellations at UK airports today 

National Air Traffic Services (NATS) serves 15 UK airports. Here are the cancellations at each of them today:

Heathrow

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  • Departures – 7
  • Arrivals – 21

Gatwick

  • Departures – 5
  • Arrivals – 6

Glasgow

  • Departures – 3
  • Arrivals – 2

London City

Manchester

Luton

  • Departures – 1
  • Arrivals – 1

Aberdeen

No cancellations today at Belfast City, Belfast International, Birmingham, Bristol, Cardiff, Farnborough, Southampton and Stansted.

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Mr Rolfe has been given a week to report back on the cause behind the technical failure which is expected to have cost the industry tens of millions of pounds.

The minister later told MPs she did not believe the glitch was ‘unavoidable’ and said she had asked the UK Civil Aviation Authority (CAA) to conduct an independent review.

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‘A four-hour air traffic outage yesterday left hundreds of thousands of passengers facing cancellations, diversions and delays,’ she told the Commons.

‘I would like to apologise wholeheartedly to passengers for this disruption,’ the minister added, vowing to leave ‘no stone unturned’ in getting to the bottom of the failure.

‘This morning I have spoken to NATS chief executive Martin Rolfe, who informed me this outage was due to a technical issue at their Swanwick site.

‘So, while my understanding from NATS is that we can rule out a cyber-attack on this occasion, I do not believe this issue was unavoidable.

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‘But I am clear that passengers should not have to face this disruption. I have therefore asked the CAA to conduct an independent review.’

Despite this Andy Burnham’s spokesman said the Prime Minister still had confidence in the air traffic control provider’s head.

Mr Burnham’s spokesman said Ms Alexander had met with Mr Rolfe to ‘raise significant concerns at the scale of disruption on behalf of both passengers and industry’.

‘She’s asked him to carry out a full investigation into what happened to make sure that lessons are learned…,’ he added. ‘She set a deadline for them to report back in a week’s time.’

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Asked whether the government still had confidence in Mr Rolfe, he said: ‘We have confidence in him and he’s been tasked with the investigation.’

But airline bosses were left furious with Wizz Air also publicly demanding for Mr Rolfe to be sacked.

Passengers wait to drop their bags at London Heathrow Airport's Terminal Two yesterday

Passengers wait to drop their bags at London Heathrow Airport’s Terminal Two yesterday

Airlines UK, the association of UK airlines, said more than 155,000 passengers had flights cancelled while more than 180,000 experienced delays, taking the total number affected beyond 330,000.

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In a strongly worded letter, the association’s chief executive Tim Alderslade wrote to the Transport Secretary yesterday to raise ‘serious concern’ and call for action.

‘Airlines should not be left as the insurer of last resort for failures they did not cause and cannot control,’ he said.

The letter, which was highly critical of NATS which serves 15 UK airports, said the flight-processing system had failed and the ‘full scale’ of the disruption was ‘still becoming clear’.

Your rights when a flight is delayed 

What flights are covered by UK consumer law?

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Flights operated by an airline departing from a UK airport, flights operated by a UK or EU airline arriving at a UK airport, or flights operated by a UK airline arriving at an EU airport.

How long must a flight be delayed before I am entitled to assistance?

It depends on the distance of the flight.

  • For flights under 1,500km (932 miles) such as from Glasgow to Amsterdam: at least two hours.
  • For flights between 1,500km (932 miles) and 3,500km (2,175 miles) such as from Manchester to Marrakesh: at least three hours.
  • For flights over 3,500km (2,175 miles) such as from Heathrow to New York: at least four hours.

What should this assistance include?

A reasonable amount of food and drink (often via vouchers), a means for you to communicate (often by refunding the cost of phone calls) and accommodation and transfers if an overnight stay is required.

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What about getting to my destination?

If a flight is cancelled, airlines are required to get you to your destination if you still want to travel.

Most will book you onto another of their flights, but you may be entitled to travel with another airline or by an alternative mode of transport if it will get you to your destination significantly sooner.

Passengers doing this are often required to purchase their own tickets and submit a claim to their original airline for reimbursement.

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What if I no longer want to travel?

You are entitled to a refund if you have been delayed by more than five hours.

Am I entitled to compensation?

Airlines may be liable for compensation if the reason for a delay is deemed within their control, such as a fault with the aircraft or pilot sickness.

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Causes of disruption classed as outside their control include severe weather, air traffic control restrictions and security alerts.

In the case of this week’s disruptions, passengers are unlikely to be owed compensation as the technical issue is considered an ‘extraordinary circumstance’ and out of the airline’s control.

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‘This kind of failure simply cannot happen again,’ it said.

The CAA said last night that passengers, many of whom were forced to book hotels and alternative last-minute flights, are unlikely to be entitled to any compensation over the disruption.

It said under passenger rights rules, the NATS issue is ‘likely to be considered the result of extraordinary circumstances’.

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‘This means that although passengers should be looked after by airlines, they are unlikely to be entitled to compensation for delays or cancellations that were directly caused by the incident,’ it said in a statement.

Mr Rolfe yesterday apologised for the widespread chaos for which he said he took ‘full responsibility’.

‘We will be doing a very thorough and full investigation,’ he told BBC Radio 4’s Today programme. ‘We have at this point ruled out a cyber-attack.’

‘Inevitably, things do go wrong in complex systems. We never want them to. We always hope they won’t, but we absolutely plan for them to and make sure we handle them properly.’

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Defending the system, Mr Rolfe added the UK has ‘one of the best reputations’ globally for its air traffic control service, from both a safety and resilience perspective.

He said since NATS was partially privatised 25 years ago more than £1billion had been invested in the technology ‘consistently improving’ the service and its safety.

‘But all of those things don’t detract from the fact that when these things happen, it is disappointing and upsetting, for which I apologise.’

NATS said the failure occurred in its flight processing system at its Swanwick headquarters near Southampton, where air traffic controllers guide flights across all UK airspace.

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But it said it was not the same issue which triggered the outages in 2023 and 2025 which also caused mass disruption.

Mr Rolfe said that his teams were now focused on dealing with the ‘huge tail of disruption’ caused by the outage, before they could examine the cause behind it.

‘What I will say is, I don’t believe we’ve ever seen an incident happen more than once, so this will be something different that we’ve never seen in 50 years of operation.’

British Airways said it has ‘long made the case for improved resilience in aviation’ and issues raised by the system failure need ‘to be addressed as a matter of urgency’.

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The airline was the worst affected airline by disruption yesterday, as it saw 88 of its 507 flights scheduled to depart affected. Bosses said they were ‘incredibly sorry’ to customers and that the issue had been ‘entirely out of our control’.

Heathrow said this morning that it was working to ‘ensure the majority of flights operate as normal’ but advised passengers to check for the latest information before travelling to the airport.

A spokesperson for the London airport said: ‘Following Tuesday’s technical issue affecting NATS air traffic control, we continue to work closely with airlines to ensure the majority of flights operate as normal, although there may still be some changes to schedules.

‘We know the knock-on effects of Tuesday’s disruption have been frustrating, and we thank those affected for their patience.

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‘We advise passengers to check with their airline for the latest flight information before travelling to Heathrow.’

READ MORE: The head of air traffic – who earns almost 10x the PM and loves WFH

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Woman’s 16-week protest outside TUI store after ‘worst holiday’

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Woman's 16-week protest outside TUI store after 'worst holiday'

Judith Weelands, from Farsley in West Yorkshire, has been demonstrating outside a TUI branch after raising concerns about a £2,872 holiday to the Melia Dunas resort in Cape Verde.

TUI said it “thoroughly investigated” her complaints following her return from the trip and offered compensation, which it says was accepted in April.

‘Worst holiday in 55 years’

Mrs Weelands and her husband returned to the resort in January after previously visiting eight years ago.

She said: “We went to the Melia Dunas eight years ago and had the best holiday of a lifetime, so we decided to go back in January. Unfortunately, it turned out to be the worst holiday in 55 years.

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Farsley resident Judith Weelands outside a TUI store during her ongoing protest. (Image: T&A)

“It was advertised as a five-star hotel and in our opinion it simply wasn’t five-star.”

She said concerns were raised with both hotel management and TUI representatives during the holiday.

Concerns over illness

Among the complaints raised by Mrs Weelands were concerns about illness among guests at the resort.

She said: “I caught the virus while we were there and it wasn’t just a normal upset stomach. It was horrendous, extremely painful and it lasted for the whole holiday and for around another two weeks after we got home.

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“We had six friends on holiday with us and every single one of them ended up in bed with it.”

Mrs Weelands added that she was particularly concerned because her husband has existing health conditions.

TUI says complaint was investigated

A TUI UK&I spokesperson said: “We’re sorry to hear Ms Weelands was disappointed with parts of her holiday.

“Following her return, we thoroughly investigated the concerns she raised and offered compensation, which was accepted in April. The case was also independently reviewed through ABTA, who upheld our decision.

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“We want every customer to have the best possible holiday experience and we are sorry that some aspects of Ms Weelands’ stay fell short of the high standards we aim to provide.”

Mrs Weelands, however, says the compensation offered did not adequately reflect the problems she experienced during the trip.

Complaints about standards

Mrs Weelands also criticised cleaning standards during the stay.

She said: “The cleaning was supposed to take place regularly, but there were times when it didn’t happen.

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Farsley resident Judith Weelands outside a TUI store during her ongoing protest. (Image: T&A)

“It got to the point where I spent much of my holiday cleaning the room myself.”

Following the holiday, she pursued a complaint with TUI and said the company offered £290 compensation.

‘All I’ve ever wanted is to be treated fairly’

Despite the compensation offer and ABTA’s review, Mrs Weelands says she intends to continue protesting.

She said: “All I’ve ever wanted is to be treated fairly. We paid £2,872 for that holiday, even after discounts, and I don’t feel the compensation offered reflected what happened.

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“The people of Leeds have been incredibly supportive. People stop to talk to me, take photographs and share my story because they believe customers should be treated properly.

“I’m quite happy to stand here for as long as it takes because I want people to know what happened to us and I don’t want anyone else to go through the same experience.”

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Pregnant Anne Hathaway, 43, shows off her baby bump in an elegant lilac strapless dress at Bvlgari exhibition in New York

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Pregnant Anne Hathaway showed off her baby bump in a chic mauve gown at the Bvlgari exhibition in New York on Wednesday night

Pregnant Anne Hathaway showed off her baby bump in a chic lilac gown at the Bvlgari exhibition in New York on Wednesday night. 

The 43-year-old looked sensational in a lilac £3,100 draped silk bustier gown by McQueen paired with a purple handbag and a bold red lip. 

Her billowing dress featured a balcony top with flowing silk material while she boosted her height with strappy gold sandals. 

In a nod to the host, Anne was dripping in jewels including a statement necklace with a vast amethyst pendant and a diamond chain. 

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She cradled her bump as she left the event, where she was joined by fellow stars including Rachel Zoe, Chloe Wise, Kaytranada and Ivy Getty.

Corset-clad Dua Lipa and her husband Callum Turner looked as loved-up as ever as they headed into the bash while holding hands. 

Pregnant Anne Hathaway showed off her baby bump in a chic mauve gown at the Bvlgari exhibition in New York on Wednesday night

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The 43-year-old expectant mother looked sensational in a £3000 mauve strapless dress by McQueen paired with a purple handbag and a bold red lip

The 43-year-old expectant mother looked sensational in a £3000 mauve strapless dress by McQueen paired with a purple handbag and a bold red lip

Her billowing dress featured a structured balcony top with flowing silk material while she boosted her height with strappy gold sandals

Her billowing dress featured a structured balcony top with flowing silk material while she boosted her height with strappy gold sandals

Anne’s outing comes after her fans dubbed her the ‘enemy of unemployment,’ after she announced her latest movie role after starring in five films this year. 

She revealed last week that she will appear alongside Tom Cruise in Days of Thunder 2, due in theaters summer 2028.

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As the actress awaits her third child with husband Adam Shulman and maintains a fast-paced career, fans are wondering when the ubiquitous star finds time to rest. 

‘DOES ANNE EVER SLEEP?’ asked movie enthusiast Neemz, or @themovieposterguy, whose comment has over 35,000 likes.

Another follower jokingly called her ‘Anne Employed Hathaway,’ while another said ‘unemployment fears’ her.

Someone else lauded her jam-packed schedule, commenting: ‘I love a booked and busy woman.’

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‘Her baby is already so well-traveled,’ quipped a fan, adding, ‘She’s everywhere.’

In a nod to the host, Anne was dripping in jewels including a statement necklace with a vast amethyst pendant and a diamond chain

In a nod to the host, Anne was dripping in jewels including a statement necklace with a vast amethyst pendant and a diamond chain

Her billowing dress featured a structured balcony top with flowing silk material while she boosted her height with strappy gold sandals

Her billowing dress featured a structured balcony top with flowing silk material while she boosted her height with strappy gold sandals

Stylist to the stars Rachel Zoe looked elegant in silk

Stylist to the stars Rachel Zoe looked elegant in silk

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Corset-clad Dua Lipa and her husband Callum Turner looked as loved-up as ever as they headed into the bash while holding hands

Corset-clad Dua Lipa and her husband Callum Turner looked as loved-up as ever as they headed into the bash while holding hands

She revealed last week that she will appear alongside Tom Cruise in Days of Thunder 2, due in theaters summer 2028

She revealed last week that she will appear alongside Tom Cruise in Days of Thunder 2, due in theaters summer 2028 

Another asked, ‘Is she the only actress available on earth? I mean… what is going on?’

Last week, Anne and Tom, 64, announced they will star in a sequel for the 1990 film Days of Thunder with a promotional photo and social media video. 

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A snapshot featured the Hollywood vets leaning against a green and yellow race car at Daytona International Speedway.

They joined forces in a brief and lighthearted clip, in which the actress warmly greeted viewers with a ‘Hey!’ while leaning into the camera.

The duo then unveiled the parked vehicle, which had a decal reading: ‘Days of Thunder 2, summer 2028.’

‘Now what?’ Cruise asked Hathaway before she echoed, ‘Now what? Let’s make the movie!’

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She rubbed her growing bump and added, ‘I’m gonna have this baby, and then we’re going to make this movie.’

Cruise approved, ‘That’s a good idea. You have the baby and then we’re gonna make the movie.’

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Internal White House warnings caution Trump that Iran war could last years: report

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Internal White House warnings caution Trump that Iran war could last years: report

Top White House advisers, including Vice President JD Vance and Secretary of State Marco Rubio, have privately warned President Donald Trump that the conflict with Iran could extend through the remainder of his presidency, the Wall Street Journal reported on Wednesday, citing U.S. officials.

The private warnings were delivered during internal strategy discussions held in the Oval Office and the Situation Room. During these confidential meetings, senior officials informed the president that Tehran could continue to resist U.S. pressure, potentially prolonging the conflict beyond Inauguration Day in January 2029.

According to details reported by the Journal, the assessment from key aides highlights concerns within the administration that Iranian resistance may not be easily broken, suggesting military engagement could become a defining foreign policy issue for Trump’s entire term in office.

Vice President JD Vance and Secretary of State Marco Rubio have privately warnedTrump that the Iran conflict could extend through the remainder ⁠of his presidency
Vice President JD Vance and Secretary of State Marco Rubio have privately warnedTrump that the Iran conflict could extend through the remainder ⁠of his presidency (Getty)

These private warnings stand in sharp contrast to Trump’s own public remarks regarding the war. Speaking on Wednesday, the president offered a much shorter timeline for the conflict, telling reporters and the public he expected the fighting to end far sooner than his top advisers projected in private.

Specifically, the president said on Wednesday he expected the war to end “immediately after” the U.S. midterm elections in November. Trump argued that Iran was trying to influence the vote through its ongoing resistance, but asserted that the country would be unable to sustain its opposition much longer.

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Trump also acknowledged that diplomatic talks remain a possibility for resolving the dispute, though he clarified that his administration did not prefer negotiations at this stage.

This picture taken from a position in Upper Galilee in northern Israel, near the border with Lebanon, shows smoke rising as the Israeli army exploded infrastructure
This picture taken from a position in Upper Galilee in northern Israel, near the border with Lebanon, shows smoke rising as the Israeli army exploded infrastructure (AFP/Getty)

The White House did not immediately respond to a request for comment regarding the Wall Street Journal report or the internal briefings provided by Vance, Secretary of State Rubio, and other advisers.

The Journal’s disclosures underscore a clear divergence between internal assessments and public messaging. While advisers in the Oval Office and the Situation Room cautioned that Tehran’s resistance could carry the conflict past Inauguration Day in January 2029, Trump’s public statements focused on a resolution tied closely to the November midterm elections.

In his public statements, Trump reiterated his belief that Iranian efforts to influence the elections would fail due to an inability to endure sustained U.S. pressure.

Although Trump noted that diplomatic talks remain a theoretical option, his preference against negotiation leaves open the question of how the administration will handle a prolonged confrontation. For now, private warnings from White House officials suggest that the conflict with Iran may continue well beyond the midterms and through the remainder of Trump’s presidency.

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Stormont minister apologises for failings in care by ex-neurologist

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Belfast Live

In a statement, Mr Butler said he sincerely apologises for the failings in care that have been identified.

Stormont Health Minister Robbie Butler has issued an apology after a review prompted by concerns over the work of a former consultant neurologist revealed the “devastating impact” on his patients and their families.

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The Regulation and Quality Improvement Authority (RQIA) review was prompted over the work of Michael Watt, who has since been struck off.

The final report of the review found that a combination of poor diagnostic practice, inadequate communication, isolated clinical decision-making, weak multidisciplinary oversight and a lack of patient-centred care resulted in standards of care that frequently fell below expectations.

It concluded that in some cases harm was caused through delayed or misdiagnosis, inappropriate treatment, and failures in communication and support.

The review also found evidence of the “devastating impact of poor clinical practice on patients and their families”.

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Publishing its final review on Thursday, the RQIA also paid tribute to the families involved, adding their testimonies provided evidence and understanding that clinical records alone could not offer.

It has said it has co-developed a patient safety culture framework for health and social care in Northern Ireland to “drive a positive patient and staff safety culture across the whole system”.

RQIA chairwoman Christine Collins also paid tribute to the patients affected and their families.

“I have no hesitation in saying that, in my view, the strong and clear focus now being placed on patient safety across the system is due to the courage and determination of patients and families to seek the truth and insist on change, so that others do not suffer as they have suffered,” she said.

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“RQIA recognises that such family involvement comes at a personal cost. How painful it is to share the experience of losing a loved one, and how brave and public-spirited it is to do so.

“We can only thank all the families involved, and hope that this review, and the actions taken as a result, stand as a positive legacy.”

In a statement, Mr Butler said he sincerely apologises for the failings in care that have been identified.

“I want to acknowledge the loved ones whose lives are being remembered today. Their loss is deeply felt by their families, and it is right that we pause to remember them and the impact their deaths have had on those closest to them,” he said.

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He described the report’s findings as “concerning”.

“Patient safety must always remain our fundamental priority,” he said.

“The findings in this report are deeply concerning and reinforce issues identified through an earlier phase of the review.

“I recognise the distress that this publication may cause, and on behalf of the wider Health and Social Care system (HSC), I sincerely apologise for the failings in care that have been identified.”

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He continued: “This report provides an important opportunity to reflect on past failings and to strengthen patient safety across the HSC system.

“The findings reinforce the importance of openness, effective communication, multidisciplinary working, professional challenge and a culture in which concerns are listened to and acted upon.

“My Department remains committed to supporting initiatives that enhance patient safety, strengthen public confidence and help prevent similar failings from occurring in the future.”

For all the latest news, visit the Belfast Live homepage here and sign up to our daily newsletter here.

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