Ryanair is currently in the process of installing additional self-service bag-drop kiosks, with 95% of the airports it operates from set to have them in place by October
Ryanair has announced changes to its luggage rules.
From 10 November, all check-in and bag drop services at every airport it operates from will close 60 minutes before scheduled departure, an increase from the current 40 minutes.
The budget airline claims this is to provide “more time for passengers to get through airport security and passport queues” which will “reduce the very small number of passengers who currently miss their flight departure as they are getting stuck in these airport queues.”
The update means the 20% of Ryanair passengers who check their baggage will have slightly more time to navigate airport security and passport queues and reach their departure gate before boarding commences.
Ryanair is currently in the process of installing additional self-service bag-drop kiosks, with 95% of the airports it operates from set to have them in place by October, reports the Mirror.
Ryanair CMO, Dara Brady, said: “From Tuesday 10 November next, Ryanair customers will see airport check-in and bag drops close 60 minutes before scheduled departure, instead of today’s 40 minutes. This will allow these 20% of our customers (who check in a bag) more time to clear through airport security and passport queues, and get to their departure gate on time, especially during busy travel periods when some of these airport queues can be longer.
“We are also installing self-service kiosks at over 95% of Ryanair airports before October. This means a quicker bag-drop service, less queuing at airport desks, and an even more punctual service for the 20% of our customers who still wish to check in a bag, while the 80% (who don’t check in a bag) will be unaffected by this small 20-minute change, as they will continue to check in online before they arrive at the departure airport and they go straight through airport security to their departure gate.”
In recent days, Ryanair passengers have experienced disruption caused by the new entry/exit system (EES), resulting in lengthy queues at certain European airports. Travellers due to fly from Milan Bergamo to Manchester were left stranded owing to complications at passport control.
The system was introduced across all Schengen Area border checkpoints on April 10. In recent weeks, this has resulted in passengers spending longer periods getting through airport security, with some even missing their flights as a consequence.
EES mandates that non-EU nationals, including British citizens, register biometric information such as facial scans and fingerprints, which are then verified each time they cross a European Schengen Area border. EES is managed by the relevant border control authority in each country, rather than by airports or airlines. Ryanair has since responded to the incident at Milan Bergamo airport. A spokesperson for the airline said: “Should these passengers have presented at the boarding gate desk before it closed, they would have boarded this flight.”



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