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Amazon rolls out Alexa+ to all U.S. customers, making its AI assistant free for Prime members

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Amazon is betting that an AI assistant best known for turning on lights and answering trivia questions can become a sought-after benefit of its Prime membership, in the same league as free shipping and streaming video.

The company is making Alexa+, the generative AI-powered upgrade to its voice assistant, available free starting today to all U.S. Prime members, nearly a year after it was unveiled

Tens of millions of customers used Alexa+ through an early access program, the company says. Today’s rollout opens it up to Amazon’s full U.S. Prime membership base, which is estimated at more than 200 million individual members by Consumer Intelligence Research Partners.

Alexa+ offers more natural, free-flowing conversations than its predecessor, along with agentic capabilities such as ordering takeout, and booking dinner reservations and rides, in addition to core features such as coordinating across family calendars and checking smart-home cameras.

But the broad rollout comes more than three years into the generative AI era, with AI habits already ingrained for many users around ChatGPT, Claude, Gemini, and others. 

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Given its late start, Amazon is hoping that unlimited access to Alexa+ via Prime (including a browser-based chat experience at Alexa.com) will help close the gap against those rivals.

In that way, the option to subscribe to Alexa+ for $19.99/month outside of Prime feels less like a play for standalone subscribers and more like a way to reinforce the market value of what Prime members will be getting for free.

Amazon is also offering a free but limited version of the Alexa+ chat experience at Alexa.com and in the Alexa app for non-Prime users.

ChatGPT’s free tier limits users to a handful of messages before downgrading to a less-capable model. Google plans to replace its Google Assistant with the AI-powered Gemini across Android devices, making Amazon’s timing all the more urgent.

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Daniel Rausch, Amazon’s vice president of Alexa and Echo, said in an interview that the Prime benefit is aimed at customers who use AI tools but can’t or don’t want to pay for a standalone subscription.

Rausch cited the example of students and others who “bounce around between different chat assistants” when they hit usage limits on free tiers. He said offering unlimited access to what amounts to a paid AI service, without those usage caps, is “a really big deal for Prime customers.”

Whether consumers see it as a true replacement for other AI chatbots remains to be seen. Working on this story, for example, I tried uploading the interview transcript, past coverage, and Amazon’s blog post to Alexa.com for reference and analysis. The site was only able to accept one document at a time, unlike other chatbots that can handle multiple uploads simultaneously. 

It’s a small but telling limitation for anyone accustomed to the competition.

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But that’s a business use case that may not represent consumer patterns. Amazon’s larger pitch isn’t that Alexa+ is a better ChatGPT, it’s that it can do things other AI assistants can’t. 

For example, having uploaded those materials individually, I can now ask Alexa+ on my Echo devices to reference them in its responses — something I’ve been doing already in the Alexa+ early access program with emails from our kid’s school and other family documents. 

Rausch said 76% of what customers do with Alexa+ is unavailable in any other AI, according to Amazon’s own internal data. He cited functionality such as smart home controls, family calendar management, music discovery, booking reservations, and the thousands of device and service integrations that Amazon has built up over a decade. 

Based on the early access period, customers are conversing with Alexa+ two to three times more than they did with the original version, according to Amazon, and engagement continues to grow week over week rather than tapering off after an initial honeymoon period.

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1 in 3 Pre-K Teachers Uses Generative AI at School

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Preschool teachers use generative artificial intelligence the least out of educators in grades pre-K-12, but they are starting to use it more despite lack of guidance, according to a new report.

According to research from nonprofit think tank RAND, 29 percent of preschool teachers use generative artificial intelligence in the classroom, though 20 percent of those teachers use it less than once a week. Comparatively, 69 percent of high school teachers use generative AI, with 64 percent of middle school teachers and 42 percent of elementary school teachers using the technology.

“To me it raises the question of how AI use is going to evolve in pre-K,” Jordy Berne, an associate economist at RAND and co-lead on this study, said during a press briefing. “Are we going to learn more about developmental impacts that will prevent it from becoming more common? Or will we find ways to use it really productively, and it’ll be a great boost to teachers and pre-K students?”

A significant factor is a worry that for the youngest students, technology, particularly personal devices like iPads, could detract from their developing communication and social skills.

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“One of the key concerns is developmentally appropriateness,” Berne says. “Teachers expressed concerns about children having too much screen time, which can detract from human interaction they deem necessary for social skills.”

Plugged In

But pre-K teachers are plenty plugged in.

In addition to asking about AI, the RAND research, called “the spring 2025 American Public School Pre-K Teacher Survey,” also asked pre-K teachers about their use of instructional, curricular and administrative edtech products and services. The survey polled roughly 2,000 pre-K teachers working in public schools.

Almost all of those surveyed — 98 percent — use online video or audio with their students, with 92 percent using it daily or weekly. Many teachers reported using videos or music for their students to give breaks for the students in between lessons and dance time.

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Interactive whiteboards were among the top edtech tools used with students, at 77 percent. The teachers reported using them because they are visually stimulating and tactile, while researchers estimate use is high because teachers are familiar with the tools, since they have been around for more than a decade. The researchers added in their report that the whiteboards are typically used in large-group settings, helping with socialization, versus games on devices that are individual-focused.

Electronic device-enabled games were also used among more than half (64 percent) of pre-K classrooms, while 37 percent reported using digital educational programs. While that had the lowest usage among teachers, the report said those using educational programs found them very helpful, particularly with students learning English as a second language and children with disabilities.

Ways Pre-K Teachers Use Edtech in the Classroom

Data from the 2025 American Public School Pre-K Teacher Survey by RAND.

And for administrative edtech products, the majority of teachers surveyed — 82 percent — use platforms for family communication, with 75 percent using these tools daily or at least weekly. Most teachers (84 percent) agreed edtech could be particularly helpful in communicating with families.

Roughly the same amount (83 percent) used online and digital curriculum resources, though less than half (48 percent) used them daily or weekly. Over half also used assessment platforms and learning management systems (60 percent and 56 percent, respectively).

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A majority say it could be helpful for bringing the “outside world” to their students, such as going on virtual field trips. There was also an optimism in sharing resources with other teachers through digital platforms, to stop them from “reinventing the wheel,” according to one teacher.

Ways Pre-K Teachers Think Edtech Is Helpful

Data from the 2025 American Public School Pre-K Teacher Survey by RAND.

One of the largest concerns from the RAND researchers was the “critical gap” between familiarity with educational technology products and how to actually assess those products. While 7 out of 10 preschool teachers reported receiving professional training about using edtech, less than 4 in 10 received professional training on assessing the quality of edtech products.

Share of Pre-K Teachers Who Received Edtech Training

Data from the 2025 American Public School Pre-K Teacher Survey by RAND.

“Especially as AI is evolving and the entire edtech landscape is evolving, it’s making it harder for teachers to know what is high and low quality,” Berne says. “So this is probably more important than ever.”

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I bought this cheap air duster and now I no longer worry about dust clogging my gaming PC ever again

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For years, I was buying compressed air cans on the regular to blast out all of that stubborn and performance-draining dust from the inside of my gaming PC. It’s certainly a satisfying exercise in ensuring efficiency, but repeatedly buying and carefully disposing of those cans never felt like the best way to do things. But this cheeky $40/£35 purchase means I don’t have to worry about that anymore.

I recently picked up the Wolfbox MF50 Electric Air Duster while it’s on sale at Amazon, and while it’s not the most glamorous purchase, it has massively helped clear out dust from my PC without relying on compressed air cans.

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‘Ireland’s semiconductor sector punching above its weight,’ says expert

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IT Search’s Graeme King discusses the semiconductor landscape and the importance of addressing challenges creatively.

Globally, the semiconductor sector has taken on a life of its own, with research from a Visual Capitalist report indicating that in 2025, the sector’s market cap surpassed the $12trn mark. 

This perhaps comes as no surprise as we are living in a world in which we use semiconductor chips for a vast array of products, for example our mobile phones, computers and even our cars and homes which house smart systems for added functionality. 

“Semiconductors are everywhere right now, in AI, cloud and EVs, so demand is strong”, said Graeme King, a principal consultant at Irish recruitment agency IT Search – which is a member of the Vertical Markets Group.

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Ireland punches above its weight with over 130 companies and around 20,000 jobs across design, R&D, manufacturing and test. The main hubs are Dublin and Cork, where global players sit alongside local specialists. There’s also a growing number of start-ups in areas like advanced packaging, photonics and quantum hardware.”

All of this, he explained, is bolstered by Ireland’s commitment to the 2025 Silicon Island Strategy, which aims to supercharge the country’s semiconductor industry via skills development, boosting R&D, the development of the domestic semiconductor ecosystem and attracting foreign investment. 

He said, “Essentially, it’s about making Ireland a serious design and innovation hub, not just a test and manufacturing location.” 

A young white man in a green shirt against a lighter green wall.

IT Search principal consultant Graeme King. Image: IT Search

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Supply and demand

With the growth of Ireland’s semiconductor sector in mind, King noted the boom is generating opportunities for professionals, particularly for those with advanced or niche skills. 

“It’s concentrated at the top end. The people most in demand are very experienced RTL design and verification engineers. That level of experience is hard to come by in Ireland and there’s relatively low movement between companies, so once people are embedded in a role, they tend to stay put. That creates a real squeeze for companies trying to scale or replace senior engineers. Even when roles do open up, the pool of people who can genuinely hit the ground running is small, which is why searches can take a long time.”

There is however, more flexibility for those looking to take on a role in embedded software, which is also in high demand. King explained, embedded engineers find it easier to move across from adjacent industries like automotive, industrial, or consumer electronics, to be trained on the semiconductor side. 

“That’s much harder with core RTL or verification roles, where experience has to be there already. Overall, demand is strong, but selective. It’s less about volume hiring and more about finding the right individuals with very specific backgrounds.”

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Whilst this may be a positive for highly skilled professionals looking to advance their semiconductor careers in Ireland, it can create problems for employers, noted King, who further elaborated on the growing talent scarcity. 

He said, “People with the right experience in highly specialised areas are limited, and there is not much movement between companies in Ireland, so the pool is small. Global competition adds another layer. 

“Candidates often have options in the US, Germany, Switzerland, and other European tech hubs, where salaries are higher and relocation packages more attractive. That makes it tough for Irish companies to compete purely on pay.” 

As a result, hiring processes can be long and technical, causing an interested candidate to bow out before an organisation has the opportunity to make an offer. Or there may be an obvious skills mismatch, where candidates have transferable skills that could be effective with more flexible training and onboarding, but aren’t currently conducive with the need for niche skill. 

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Creative challenges 

But, where there is a will, there is a way and King finds that companies are becoming more creative in how they address challenges, for example the issues he has identified in talent recruitment. 

He said, “The big trend, both in Ireland and globally, is targeted hiring over broad volume recruitment. Companies are focusing on very specific, high-priority skills, so searches tend to be specialised and deliberate. Organisations are also getting creative with how they find talent. 

“They are bringing people in from adjacent sectors like automotive, industrial IoT, or photonics, partnering with universities and training programmes, and investing in upskilling. 

“They are open to candidates who can be shaped into the role rather than just ticking every box. That helps expand the pool in a competitive market. Hiring can still be uneven, with some companies moving quickly and others prioritising retention and selective growth.”

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For those looking to create their own opportunities King stated that there are a surprisingly high variety of pathways to go down. At the technical level there are the classical roles already mentioned and beyond that “a lot of room to specialise or pivot”.

He said, “Some engineers move into applications or field engineering, helping customers implement chips and systems, while others take a path into project or engineering management, leading small teams or entire programmes.

“There are also opportunities in technical sales, pre-sales, and solution consulting, where deep engineering knowledge can be a real differentiator.”

In Ireland specifically, smaller teams and start-ups can enable people with strong soft skills to combine their technical and leadership responsibilities, allowing for greater exposure and access to the fast track, when looking at senior level roles, across multiple areas of an organisation. 

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“It’s an industry where the right mix of experience and versatility can open doors that aren’t immediately obvious from the job title.”

Don’t miss out on the knowledge you need to succeed. Sign up for the Daily Brief, Silicon Republic’s digest of need-to-know sci-tech news.

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vivo V70 Series Launch in India Confirmed: Key Specs & Expected Price

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vivo’s V-series has always been a favorite among Indian smartphone enthusiasts, thanks in big part to the cameras and the surrounding experience. A few months back, we reviewed the V60 and loved it. Now, the Chinese smartphone maker is gearing up to introduce the V60 successor: the V70 series. But there’s a slight twist. For the very first time, a V-series phone will have an Elite model, which’ll bump performance to flagship-tier levels. Here is everything we know about the vivo V70 and vivo V70 Elite, including launch dates, prices, and specifications.

Design and Display

image for Vivo V70 Series

Both phones in the vivo V70 series feature a clean and modern design, highlighted by a square-shaped rear camera module that houses a triple-camera setup. The power and volume buttons are positioned on the right edge of the frame.

On the front, the vivo V70 and V70 Elite are expected to feature a 6.59-inch OLED display with a 1.5K resolution and a 120Hz refresh rate. vivo is reportedly offering ultra-thin 1.25mm bezels and a peak brightness of up to 5,000 nits. Both devices are also said to carry IP68 and IP69 ratings for dust and water resistance.

Performance and Battery

image for performance and software

The vivo V70 series offers different performance options for different users. The vivo V70 is expected to feature the Snapdragon 7 Gen 4 processor. In comparison, the vivo V70 Elite will use the more powerful Snapdragon 8s Gen 3 chipset.

At least one Elite variant may include 8GB LPDDR5X RAM and 256GB UFS 4.1 storage. Both models are expected to ship with Android 16-based OriginOS 6. vivo is likely to support four Android updates and six years of security patches.

vivo has confirmed that both the vivo V70 and V70 Elite will pack a 6,500mAh battery. The devices are expected to support 90W wired fast charging, along with bypass charging to help reduce heat during gaming or extended usage.

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Additional features tipped for the series include an ultrasonic fingerprint sensor and a linear vibration motor for improved haptic feedback.

Camera Features

Camera optics of the upcoming vivo v70 series

Cameras remain a key focus for the vivo V70 series, with Zeiss-powered optics once again taking centre stage. The rear camera system is expected to include a 50MP Sony IMX882 primary sensor with optical image stabilisation, accompanied by a 50MP telephoto lens and an ultra-wide camera.

On the front, both models are likely to feature a 50MP selfie camera. The phones are expected to support 4K video recording at up to 60fps, along with 4K HDR video capture for improved video quality.

Price and Availability in India

vivo has confirmed the launch of the V70 series in India on February 19. The launch timing matches vivo’s Holi-themed camera features. Flipkart will handle online sales once availability begins. The vivo V70 will likely launch around Rs. 40,000 and come in Passion Red and Lemon Yellow. Moreover, vivo may price the vivo V70 Elite around Rs. 50,000 and will offer Passion Red, Sand Beige, and Authentic Black colours.

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Bowers & Wilkins 707 Prestige Edition Arrives: Same Sound, Better Suit, Higher Bill

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Since its introduction in 2022, Bowers & Wilkins 700 Series 3 has been a reliable anchor in the company’s loudspeaker lineup, combining proven engineering, solid build quality, and sound that largely delivers on expectations. We’ve already validated that performance with the 703 S3, which earned an Editors’ Choice Award in our Best Floorstanding Loudspeaker category. Now Bowers & Wilkins is expanding the range with the 707 Prestige Edition, a bookshelf/standmount model that is unapologetically about cosmetics rather than acoustic reinvention.

Based directly on the existing 707 S3, the Prestige Edition adds a Santos Gloss finish inspired by the 805 D3 Prestige Edition from 2018, built up using twelve layers of paint and lacquer, along with a unique rear logo plate to clearly differentiate it from the standard model. Pricing is set at €1,750 / £1,550, and it’s now been confirmed that this model will not be sold in the U.S., with availability limited to EU and APAC markets. Buyers should be clear-eyed about what’s new here: this is fundamentally the same speaker, dressed better, and priced accordingly. As for why the U.S. is excluded—tariffs, regional demand, or distribution strategy are all plausible explanations, but at this point, no official reason has been provided.

bowers-wilkins-707-prestige-edition-santos-gloss-speaker-stand

The 707 Prestige Edition sticks closely to the acoustic foundation of the standard 707 S3, retaining the same Carbon Dome tweeter, Continuum cone mid bass driver, and curved baffle design. This is not a wholesale rethink of the speaker’s voicing or architecture. Where Bowers and Wilkins has made changes is around refinement rather than reinvention.

The Prestige Edition introduces a newly optimized high frequency tweeter grille mesh and upgraded low loss speaker terminals borrowed directly from the award winning 705 S3 Signature. According to Bowers & Wilkins, these updates are intended to deliver a more open and spacious presentation than the standard model, but the core character remains intact. Think incremental polish, not a different speaker hiding in a nicer jacket.

bowers-wilkins-707-prestige-edition-speaker-terminals

Specifications

  • Speaker Configuration: 2-way vented-box system (Bass Reflex)
  • Tweeter: 1 x 25mm (1-inch) Decoupled Carbon Dome
  • Mid-Bass: 1 x 130mm (5-inch) Continuum cone
  • Frequency Range: 45Hz – 33kHz
  • Frequency Response  (+/-3dB from reference axis): 50Hz – 28kHz
  • Sensitivity (on axis at 2.83Vrms at 1m): 84 dB
  • Nominal Impedance: 8Ω (minimum 4.0Ω)
  • Recommended Amplifier Power: 30W – 100W into 8Ω
  • Dimensions: 300 x 165 x 284 (11.8 x 6.5 x 11.2 inches) including grille and terminals
  • Net Weight: 6.2 kg (13.6 lbs)
bowers-wilkins-707-prestige-edition-santos-gloss-speaker-grille-on

The Bottom Line 

Based on what Bowers & Wilkins is saying, the 707 Prestige Edition introduces a handful of design tweaks that may support a slightly more open presentation, but on paper it is the same speaker as the 707 S3. The specifications are unchanged, the drivers are unchanged, and the core performance profile remains intact. If you already own the 707 S3, there is no practical reason to “upgrade” unless the Santos Gloss finish and cosmetic detailing matter more to you than measurable gains.

This model is clearly aimed at buyers coming in fresh to the 700 Series who want the best looking version of the smallest speaker in the lineup, not existing owners chasing a meaningful performance jump. And for now, it’s a moot point for U.S. readers—the 707 Prestige Edition will not be coming to the U.S. at all, with availability confirmed for EU and APAC markets only. That takes the question of an American retail verdict off the table entirely, leaving this as a region-specific update rather than a product U.S. buyers can realistically expect to see in domestic showrooms.

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Price & Availability

The 707 Prestige Edition is available from selected retailers for €1750 | £1550

FS-700 S3 floorstands in black or silver finishes are also available, should buyers prefer to standmounting to shelf placement.

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What Is Thread? Matter’s Smart Home Network Protocol, Explained

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A Brief History of Thread

Originally developed by Nest (before the Google acquisition), Thread has existed since 2011. Devised as a power-efficient mesh networking technology for internet-of-things (IoT) products, Thread gathered pace after the 2014 formation of the Thread Group, which develops the technology and drives its adoption as an industry standard. Founding members like ARM, Samsung, Google, and Qualcomm have been joined by Apple, Amazon, and many other big companies over the years.

The Thread specification is available for free, but there is an end-user license agreement (EULA) for adopters. Thread has evolved, with new versions and features rolling out every couple of years. New versions are backward compatible, so new devices can work alongside older ones. Sometimes older Thread devices can be upgraded to the latest version, but not always.

The latest version, Thread 1.4, landed in 2024, bringing credential sharing, which allows for networks formed in different ecosystems (such as Apple Home, Google Home, Amazon Alexa) and different Thread Border Routers to form one big mesh, instead of several separate meshes. Unfortunately, although the Thread 1.4 specification is available, it takes a while for manufacturers to adopt it and go through certification.

To learn more about Thread, check out the official Thread Group website.

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How Does Thread Work With Matter?

Thread is what enables devices to connect to each other, and Matter is the language they use to communicate. Thread actually supports various application layers, like Matter, that sit on top. It can even support multiple application layers simultaneously. Matter uses Thread, Wi-Fi, and Ethernet for device connectivity. If the device is battery-powered and bandwidth requirements are low, it will pick Thread. For high-bandwidth and always-on (plugged-in) devices (like security cameras), it will choose Wi-Fi. Matter also uses Bluetooth LE for the initial setup of some devices. You can find out more in my Matter guide.

Thread vs. Zigbee

Zigbee has been around longer than Thread and is based on the same wireless technology. It can also create robust mesh networks, features secure encryption, and is great for low-power devices. Because Zigbee has its own application and network layers, it requires a proprietary hub that acts as a gateway for connections, whereas Thread is IPv6, so it can seamlessly integrate with existing IP-based networks through any Thread Border Router. Thread is also lower latency than Zigbee, so smart home devices respond more quickly.

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OPPO India Launches Service Center 3.0 Pro With Digital Check-In and Faster Repairs

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Getting a phone serviced can be a headache, as nobody likes to stand in long queues. To help with this exact situation, OPPO has announced Service Center 3.0 Pro. It’s the next-generation after-sales service format aimed at improving the overall ownership experience for customers. The company says 29 Service Center 3.0 Pro locations are already operational, with plans to open 110 new centres across India in 2026.

So, what is it? According to OPPO, the upgraded service centres are designed to go beyond standard repair support by offering faster service, greater transparency, and a more comfortable in-store experience. The new format introduces digital check-in, real-time queue updates, and dynamic digital signage to reduce waiting times and keep customers informed throughout their visit. OPPO has also added face-to-face repair and servicing, enabling users to interact directly with technicians for greater clarity and trust.

Redesigned Interiors

New interiors at the service center

The new centers feature a refreshed visual identity, clearly defined service zones, and improved seating areas. OPPO says the redesigned layout helps customers navigate the space more easily while allowing staff to work more efficiently. The centres also include dedicated product experience zones where users can try out devices, as well as gaming areas designed to make waiting periods more comfortable.

Goldee Patnaik, Head of Communications at OPPO India, said, “These next-generation centers are built for modern-day users who value efficiency, clarity, and a consistent premium experience across touchpoints. As we scale this upgraded format across the country, our focus remains the same—every improvement starts with what our customers tell us.”

If you own a Find or Reno series phone, OPPO offers priority service through Premium Queue registration. The privileges include a six-hour email response time, a two-hour social media response time, and high call and chat response rates.

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Low-cost MacBook on track for spring release, and $750 price

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While the rumor mill has missed most of its guesses about the MacBook Pro release so far, it apparently feels confident about predictions for a low-cost MacBook coming in the spring.

Open laptop on wooden table outdoors, showing a mountain wallpaper on the screen with a garden fence and mulch in the background.
Apple could be looking to bring out a successor to its lower cost MacBook

As we approach the expected spring 2026 release of the low-cost MacBook, the rumor mill accelerates predictions, leaks and outright guess-work about the new unit. Mirror Daily throws its hat into the ring with not just specifications, but also expected order volumes for the unit.
Specs that the publication claims for the unit aren’t particularly revelatory. It assumes the A18 Pro processor will be used in the machine, as is the case with most of the rumors to date.
Rumor Score: 🤯 Likely
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Zendesk spam wave returns, floods users with ‘Activate account’ emails

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Zendesk

A fresh wave of spam is hitting inboxes worldwide, with users reporting that they are once again being bombarded by automated emails generated through companies’ unsecured Zendesk support systems.

Some recipients say they are receiving hundreds of messages with strange or alarming subject lines.

Users flooded with bogus ‘Activate account’ emails

Since yesterday, numerous social media users say they have begun receiving large bursts of emails with subject lines such as “Activate your account” and similar support-style notifications appearing to originate from different companies.

Wiz

Recipients say the messages arrive in rapid succession and look like legitimate automated replies from customer support portals, despite never signing up or submitting a ticket.

“Anyone else getting a slew of failed account & support sign-up emails?” posted security researcher Jonathan Leitschuh on LinkedIn.

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“Someone is DDoSing Zendesk support ticketing systems and other account creation processes across the internet with my email right now. Anyone know what the attacker is hoping to achieve here?”

Leitschuh's inbox flooded with bogus Zendesk emails
Leitschuh’s inbox flooded with bogus ‘Activate account’ emails

Several users took to social media [1, 23] to report their inboxes overflowing with similar messages:

Sample text and links present in the body of these emails
Text and links present in the body of these emails

(@nickvernij on X)

Similar to the previous incident, the emails appear to be sent from real companies’ Zendesk instances, allowing them to bypass spam filters and land directly in inboxes.

The activity strongly suggests attackers are once again abusing Zendesk ticket submission forms to trigger confirmation emails to large lists of addresses.

What happened in January

In January, a massive global spam wave was traced to attackers abusing Zendesk’s ability to let unverified users submit support tickets.

Each ticket automatically generates a confirmation email to the email address entered, enabling threat actors to turn exposed support portals into large-scale spam relays.

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The earlier campaign began around January 18 and affected several companies, with some recipients receiving hundreds of messages with bizarre or alarming subject lines.

Multiple companies had confirmed they were affected by the spam wave, including Dropbox and 2K, who responded to tickets to tell recipients not be concerned and to ignore the emails.

Zendesk had earlier told BleepingComputer that it had introduced new safety features on their end to detect and stop this type of spam in the future.

“We’ve introduced new safety features to address relay spam, including enhanced monitoring and limits designed to detect unusual activity and stop it more quickly,” Zendesk said at the time.

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“We want to assure everyone that we are actively taking steps – and continuously improving – to protect our platform and users.”

In a December 2025 advisory, Zendesk had also warned customers about this type of abuse, explaining that attackers were sending what it called “relay spam” by abusing Zendesk instances.

The company said earlier that organizations could prevent this type of abuse by restricting ticket creation to only verified users and removing placeholders that allow any email addresses or ticket subject to be used.

The renewed activity suggests attackers may still be able to abuse exposed Zendesk ticket portals despite the safeguards introduced earlier this year.

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BleepingComputer has contacted Zendesk for comment and will update this story if we receive a response.

Modern IT infrastructure moves faster than manual workflows can handle.

In this new Tines guide, learn how your team can reduce hidden manual delays, improve reliability through automated response, and build and scale intelligent workflows on top of tools you already use.

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Today’s NYT Strands Hints, Answer and Help for Feb. 5 #704

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Looking for the most recent Strands answer? Click here for our daily Strands hints, as well as our daily answers and hints for The New York Times Mini Crossword, Wordle, Connections and Connections: Sports Edition puzzles.


Today’s NYT Strands puzzle is a fun one, once you clue in on the theme. Some of the answers are difficult to unscramble, so if you need hints and answers, read on.

I go into depth about the rules for Strands in this story

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If you’re looking for today’s Wordle, Connections and Mini Crossword answers, you can visit CNET’s NYT puzzle hints page.

Read more: NYT Connections Turns 1: These Are the 5 Toughest Puzzles So Far

Hint for today’s Strands puzzle

Today’s Strands theme is: Quint-essential.

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If that doesn’t help you, here’s a clue: Not four, or six.

Clue words to unlock in-game hints

Your goal is to find hidden words that fit the puzzle’s theme. If you’re stuck, find any words you can. Every time you find three words of four letters or more, Strands will reveal one of the theme words. These are the words I used to get those hints but any words of four or more letters that you find will work:

  • DAYS, GIVE, WOVE, DOVE, LOVE, DOGS, SCONE, STOLE, GEEK, LODE, SIEGE, SLEW, HENS

Answers for today’s Strands puzzle

These are the answers that tie into the theme. The goal of the puzzle is to find them all, including the spangram, a theme word that reaches from one side of the puzzle to the other. When you have all of them (I originally thought there were always eight but learned that the number can vary), every letter on the board will be used. Here are the nonspangram answers:

  • TOES, OCEANS, SENSES, VOWELS, BOROUGHS, WEEKDAYS

Today’s Strands spangram

completed NYT Strands puzzle for Feb. 5, 2026.

The completed NYT Strands puzzle for Feb. 5, 2026.

NYT/Screenshot by CNET

Today’s Strands spangram is GIVEMEFIVE. To find it, start with the G that’s three letters to the right on the top row, and wind down.

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