Connect with us

Tech

This new aluminum-based EV battery could solve cold-weather range and charging issues

Published

on

Researchers from China’s Dalian Institute of Chemical Physics recently unveiled a new EV battery technology aimed at delivering stronger performance in freezing conditions than traditional lithium-ion packs. The so-called “liquid-solid” battery is claimed to retain more than 85% of its capacity after operating for eight hours at -34°C (−29°F), with early tests conducted using industrial-grade drones showing promising results.

While this liquid-solid technology has yet to be tested in an electric vehicle, a team from the Chinese Academy of Sciences (CAS) has taken a similar step and tested a different EV battery technology designed for sub-zero temperatures using a production vehicle from automaker Geely. According to CarNewsChina, the researchers have successfully tested an aluminum-based wide-temperature lithium-ion battery in a Geely EX5 EV, claiming it can achieve over 92% discharge efficiency at -25°C (-13°F) and charge to 90% in around 20 minutes under extreme cold conditions.

Cold weather has long been a weak spot for regular lithium-ion batteries. In many EVs, including models from Tesla, low temperatures can reduce range and slow charging speeds unless the battery is carefully preconditioned. Even with advanced thermal management systems, performance typically drops as temperatures fall well below freezing.

The new aluminum-anode design is said to address this issue by widening the battery’s operating temperature range. In testing, it reportedly remained functional across a broad temperature window and managed heat effectively during fast charging without requiring complex insulation setups. If these results translate to large-scale production, it could mean less winter range anxiety and faster charging for drivers in cold regions.

Advertisement

Cold climates may no longer slow down EVs

Chinese battery giants like BYD and CATL have already been racing to push ultra-fast charging technology, with claims of adding hundreds of kilometers of range in just minutes under ideal conditions. However, maintaining that performance in below-freezing temperatures remains a challenge.

If commercialized, this aluminum-based battery could offer a meaningful edge by combining fast charging with strong cold-weather efficiency. It is still early days, and further validation will be needed before the new battery tech appears in mainstream EVs. But the development shows just how quickly battery innovation is moving, especially as automakers compete to close the gap between electric and ICE vehicles in all climates.

Source link

Advertisement
Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Tech

After hidden doors, yoke-style half-steering wheels could go out of vogue soon

Published

on

China is officially telling automakers to get a full grip: a complete wheel-style steering wheel. According to a draft from the Ministry of Industry and Information Technology (MIIT), the country plans to ban “yoke-style” or “half” steering wheels (via CarNewsChina).

The ban comes into effect from January 1, 2027, as part of the updated national safety standard (GB 11557-202X). While the documentation doesn’t explicitly name yokes, the new crash-testing requirements make it effectively impossible to pass.

China tightens its grip on steering design

The updated safety norms require steering wheels to pass an impact test at 10 specific points around the rim, and guess what: a yoke-style steering wheel, which doesn’t have a top part, can’t exactly volunteer for the test. It’s a no rim, no test, no approval kind of situation.

Chinese regulators explain how the choice isn’t about aesthetics. Rounder steering wheels offer a broader surface area, preventing drivers from pitching forward past the wheel in the event of a crash. Concerns about airbag deployment have also fueled the new norms.

The move will affect brands that have embraced the sci-fi look, including Tesla (among the major automakers that popularized the yoke-style steering wheels), Lexus, IM Motors, and Mercedes-Benz. While new models must comply from 2027, existing models might get a 13-month transition period.

Advertisement

China is banning fully retractable door handles starting January 1, 2027.

Under the proposed rules, vehicles weighing less than 3.5 tons must be equipped with interior and exterior door handles that include a mechanical emergency opening function. pic.twitter.com/FhDOjcBqSB

— Nic Cruz Patane (@niccruzpatane) December 26, 2025

Automakers rethink the spaceship look

Most recently, China also banned flush, pop-out door handles over safety concerns, stating that motorized handles can complicate emergency exit from vehicles.

Whether it is the yoke-style steering wheel or the flush-type door handles, regulators are dialing back flashy design trends in favor of safety and practicality.

Advertisement

For Chinese drivers who never quite got used to shuffling a yoke through a tight parking space, the news might come as a relief. For those chasing a spaceship-like vibe, automakers have to get back to the drawing board to continue selling models in the region.

For now, the National Highway Traffic Safety Administration (NHTSA) hasn’t given any indication about such bans coming to the United States, nor do the regulatory bodies here have a norm that automatically rules out yoke-style steering wheels.

Source link

Advertisement
Continue Reading

Tech

What Is Skimo? Everything to Know About the Newest 2026 Winter Olympic Sport

Published

on

The 2026 Winter Games in Milano Cortina will feature more medals than previous years, thanks to eight new events. The most notable addition is ski mountaineering — or “skimo” — an entirely new Olympic sport.

Skimo is a test of endurance where athletes climb up steep mountains on skis and then race back down. It combines the physical challenge of mountain climbing with the technical speed of skiing. With three gold medals on the line, it’s he biggest change to the Winter Olympics lineup in years. Here’s everything you need to know about skimo and how, when, and where to watch. 

Meet skimo, the new Olympic sport

Advertisement

As you might have guessed from the name, skimo is a new skiing event. Unlike other ski races, this one involves going both uphill and downhill, combining the endurance of Nordic skiing with the daring of alpine racing, with a pinch of NASCAR pit crew feeling at the top, as competitors transition from climbing to skiing down.

A skimo race begins at the bottom of the hill. Skiers start with carpet-like strips called “skins” on the bottom of their skis, which help them grip the snow as they race uphill. As if cross-country skiing wasn’t enough of an aerobic test of pain tolerance, let’s make it harder and race uphill!

As racers near the top of the skimo course, there will be a section too steep for skis, so racers will hop out of their skis, throw them on their back and hike up the hill in their boots. This exhausting section is called “boot packing.” 

Finally, at the top, racers will jump back into their skis, strip off the skins with shocking efficiency and then race down the hill through a series of gates to the finish line. This downhill section will look like a giant slalom race, for those familiar with alpine ski racing.

Advertisement
Infographic explaining the features of ski mountaineering, which is making its debut as an Olympic sport at the Milan-Cortina Olympic Games in two disciplines: sprint and relay (

Before you race down, you must skin and hike up.

Sylvie Husson and David Lory/AFP/Getty Images

What are the three skimo events?

There are men’s and women’s sprint events, as well as a mixed relay. 

The sprint events will be completed faster than you would ever expect. Racers will climb roughly 230 feet to the top over the two uphill sections and then race down to the finish line in under three minutes.

Advertisement

The mixed relay will feature teams of one man and one woman. Each racer will go through the course twice, with the woman racing the first and third legs and the man racing the second and final legs. Since skimo racers use ski poles, there is no baton passing in a skimo relay — a simple tag is all that is required to pass the race to your teammate. The team with the fastest cumulative time wins.

The mixed relay course is longer than the sprint races and, in a twist, features a bootpack section on the second ascent but not the first. The total time for the mixed relay race is expected to be around 30 minutes.

When are the skimo events at the 2026 Olympics?

The men’s and women’s sprint events take place on Thursday, Feb. 19, at the Stelvio Ski Centre in Bormio. All the skimo sprints will take place on this one day, from the first heats to the gold medal final in both the men’s and women’s competitions.

Each field consists of 18 competitors who race in three heats of six. The top three from each heat, plus the three fastest who didn’t automatically qualify, advance to the semifinals. The two fastest from each semifinal, along with the two next-best times, create a field of six for the skimo final.

Advertisement

There are no preliminary heats for the mixed relay event, just a final, consisting of 12 to 18 teams. The men’s and women’s mixed relay finals will be run on Saturday, Feb. 21.

Cameron Smith of USA in action during the Sprint Race during the 2025 ISMF Ski Mountaineering World Championships Sprint Race on March 6, 2025 in Monthey, Switzerland.

Cam Smith will partner with Anna Gibson for Team USA in the mixed relay skimo competition.

Valerio Pennicino/Getty Images

Which countries are the best at skimo?

Ski mountaineering started in the Alps, so it won’t surprise you when I tell you that France, Italy and Switzerland have historically dominated the skimo scene. At last year’s Ski Mountaineering World Championships, France won nine medals (four gold), Switzerland won seven (three gold) and Italy was third in total medals with four.

Advertisement

The current men’s world champion is Spain’s Oriol Cardona Coll. He’s the gold medal favorite in Milan Cortina for the men’s sprint. Emily Harrop from France is the favorite for the women’s sprint.

Who’s on the US skimo team?

Anna Gibson and Cam Smith will represent Team USA in the mixed relay race. They became the first American team ever to win a mixed relay World Cup event. Their win at Solitude, Utah, was not only historic on a national level but also qualified them for the Olympics. 

Gibson is a 26-year-old from Jackson, Wyoming, with a background in trail running and Nordic skiing. Hailing from Rockford, Illinois, Smith is 30 years old and the closest the US has to a skimo veteran. He’s an 11-time US Ski Mountaineering national champion and a five-time North American Ski Mountaineering champion.

Advertisement

Source link

Continue Reading

Tech

Gemini can now create audio summaries of your Google Docs

Published

on

Google is introducing Gemini-powered Audio Summaries to Google Docs, letting you listen to a shorter AI-generated overview of your document on the go. Think of it as turning long-form documents, such as product manuals, minutes of the meeting, or a quarterly business report, into an audio-only podcast.

Audio Summaries generate a short, natural-language recap of the document (typically a couple of minutes long) that retains the key ideas; it is based on Google Gemini.

Your Google doc, now in podcast form

It offers the gist of the entire document in audio format. You can listen to it while completing your steps on a treadmill, preparing breakfast, or simply walking to your class or office.

The Audio Summaries feature is available in Google Docs on the web, under Tools > Audio > Listen to document summary. Once you select the feature, Gemini scans the file and produces a narrated summary, along with a “Listen to this tab” option that reads the entire page for when you don’t want to miss the details.

Google says the voices sound natural (similar to the Gemini AI assistant). You can also control the playback speed to suit your needs. You also control standard controls like play, pause, and timeline scrubbing, as well as different voice styles, so that you can personalize the document-turned-podcast yourself.

Advertisement

Availability, productivity boost, and a catch

The Audio Summaries feature is rolling out gradually. However, the feature isn’t available for free users; it is currently limited to paid tiers, including the Workspace Business (Standard and Plus) and Enterprise plans (Standard and Plus), as well as certain AI add-ons (including Google AI Ultra and AI Pro).

Audio Summaries could really help enhance your productivity, especially if you’re a multitasker or have accessibility needs. However, be careful when using the feature, as summarizing the document might miss some important details.

Source link

Advertisement
Continue Reading

Tech

What Ring’s ‘Search Party’ actually does, and why its Super Bowl ad gave people the creeps

Published

on

A screenshot from Ring’s Super Bowl ad for Search Party, showing a network of cameras activating across a neighborhood.

Reuniting families with their lost pooches, what’s not to like? Well, coordinated neighborhood surveillance, for one. 

That sums up the reaction to the Super Bowl ad for Search Party, the AI-powered feature from Amazon’s Ring that mobilizes outdoor cameras across a neighborhood to help find lost dogs. 

Search Party raised privacy concerns when it launched last year, focusing in part on the fact that the feature is turned on by default in eligible cameras, requiring users to opt out. (In the Ring app, the Search Party settings are accessible via the Control Center from the menu.) But as with most things, the spotlight during the biggest game of the year took it to a whole new level.

Here’s how it works: When someone reports a lost dog in the Ring app, nearby outdoor Ring cameras with the feature enabled use AI to scan their saved footage for a potential match. 

If a camera spots something, the camera’s owner (not the owner of the lost dog) gets a notification. They then decide whether to share the clip with the dog’s owner. Nothing is shared automatically. The search is temporary, expiring after a few hours unless renewed.

Advertisement

That kind of subtlety doesn’t exactly translate to a 30-second Super Bowl spot. But even with a fuller understanding of how it works, some people aren’t buying it. The ad is being tagged as “creepy” and “dystopian,” with critics asking: if Ring’s AI can scan a neighborhood’s cameras for a specific dog, what’s to stop it from doing the same for a specific person?

For the record, Ring says Search Party is not designed to process human biometrics, and that Search Party footage is not included in the company’s Community Requests service, which allows law enforcement to request video for voluntary sharing by Ring users. 

In an interview with GeekWire last year, Amazon VP and Ring founder Jamie Siminoff (the guy in the ad) described the Search Party feature as a breakthrough made possible by advances in AI, saying it couldn’t have been built at reasonable cost even two years ago. 

Asked how the company was balancing these kinds of benefits against privacy concerns, he said Ring’s approach is to give customers full control. “You don’t balance it,” he said. “You give 100% control to your customers. It’s their data. They control it.”

Advertisement

But for critics, the issue isn’t really about what Search Party does now. It’s about what the underlying technology could be used for down the road.

That concern is amplified by Ring’s own recent moves. The company has also rolled out Familiar Faces, which lets users register images of family and friends so their cameras can identify specific people, but limited to those the camera owner knows.

Ring’s partnership with Flock Safety, the license-plate-recognition company used by thousands of police departments, is another lightning rod, even though Ring says the integration isn’t live yet. The partnership is part of Ring’s Community Requests tool, which lets local law enforcement request footage from nearby Ring users during active investigations. Users can choose to ignore those requests.

The company says it has no partnership with U.S. Immigration and Customs Enforcement and does not share video with the agency. But civil liberties groups, including the ACLU, have raised concerns that once footage reaches local police, there’s no guarantee it stays there, particularly given reports that some Flock-connected departments have performed lookups for ICE.

Advertisement

Siminoff, who returned to lead Ring last year after a hiatus, has been open about re-embracing the company’s original mission of making neighborhoods safer, including reinstating partnerships with law enforcement that had been scaled back during his absence. 

In the GeekWire interview, he acknowledged that not everyone inside the company was on board with the shift, but said he’s “very convicted on the impact that we can have with Ring,” and on a much faster timeline than he might have thought in the past, due to AI.

Amazon says Search Party has reunited more than one lost dog a day with their families since launch. It’s committing $1 million to equip animal shelters with Ring cameras. But the bigger question fueling the backlash is whether finding lost puppies today is building the infrastructure for something less cute and cuddly in the future.

Source link

Advertisement
Continue Reading

Tech

Where’s The Evidence That AI Increases Productivity?

Published

on

IT productivity researcher Erik Brynjolfsson writes in the Financial Times that he’s finally found evidence AI is impacting America’s economy. This week America’s Bureau of Labor Statistics showed a 403,000 drop in 2025’s payroll growth — while real GDP “remained robust, including a 3.7% growth rate in the fourth quarter.”

This decoupling — maintaining high output with significantly lower labour input — is the hallmark of productivity growth. My own updated analysis suggests a US productivity increase of roughly 2.7% for 2025. This is a near doubling from the sluggish 1.4% annual average that characterised the past decade… The updated 2025 US data suggests we are now transitioning out of this investment phase into a harvest phase where those earlier efforts begin to manifest as measurable output.

Micro-level evidence further supports this structural shift. In our work on the employment effects of AI last year, Bharat Chandar, Ruyu Chen and I identified a cooling in entry-level hiring within AI-exposed sectors, where recruitment for junior roles declined by roughly 16% while those who used AI to augment skills saw growing employment. This suggests companies are beginning to use AI for some codified, entry-level tasks.
Or, AI “isn’t really stealing jobs yet,” according to employment policy analyst Will Raderman (from the American think tank called the Niskanen Center). He argues in Barron’s that “there is no clear link yet between higher AI use and worse outcomes for young workers.”

Recent graduates’ unemployment rates have been drifting in the wrong direction since the 2010s, long before generative AI models hit the market. And many occupations with moderate to high exposure to AI disruptions are actually faring better over the past few years. According to recent data for young workers, there has been employment growth in roles typically filled by those with college degrees related to computer systems, accounting and auditing, and market research. AI-intensive sectors like finance and insurance have also seen rising employment of new graduates in recent years. Since ChatGPT’s release, sectors in which more than 10% of firms report using AI and sectors in which fewer than 10% reporting using AI are hiring relatively the same number of recent grads.

Even Brynjolfsson’s article in the Financial Times concedes that “While the trends are suggestive, a degree of caution is warranted. Productivity metrics are famously volatile, and it will take several more periods of sustained growth to confirm a new long-term trend.” And he’s not the only one wanting evidence for AI’s impact. The same weekend Fortune wrote that growth from AI “has yet to manifest itself clearly in macro data, according to Apollo Chief Economist Torsten Slok.”

Advertisement

[D]ata on employment, productivity and inflation are still not showing signs of the new technology. Profit margins and earnings forecasts for S&P 500 companies outside of the “Magnificent 7” also lack evidence of AI at work… “After three years with ChatGPT and still no signs of AI in the incoming data, it looks like AI will likely be labor enhancing in some sectors rather than labor replacing in all sectors,” Slok said.

Source link

Continue Reading

Tech

Here’s How Belkin’s New ConnectAir Wireless HDMI Display Adapter Works

Published

on





We may receive a commission on purchases made from links.

Fresh off its CES 2026 debut, Belkin’s new ConnectAir Wireless HDMI Display Adapter has officially hit shelves. This dongle might look like a discontinued Chromecast, but it’s not a streaming device. It can help make streaming easier for you, though. It’s designed to let you mirror a screen from a USB-C device to an HDMI display without the need for actual HDMI cables or wireless casting apps. Dubbed the model AVC024, it works without forcing you to download any software, connect over Wi-Fi, or pair with Bluetooth. Handy!

Advertisement

The device is made up of two main parts: an HDMI receiver that connects to a display and a USB-C transmitter that plugs into a compatible laptop, tablet, smartphone, or other USB-C-compatible device. Turn it on, and the devices establish a direct 5GHz wireless link to each other — no public networks required. Its $149.99 price point tells you how innovative the ConnectAir really is. (A proper HDMI cable won’t cost you nearly as much, unless you’re grabbing one of those expensive AudioQuest Dragons or something.)

Advertisement

What are the technical limits of the Belkin ConnectAir?

Belkin says the adapter supports 1080p resolution at 60Hz with latency typically under 80 milliseconds, which still means smooth video playback even if it’s not in 4k. (In fact, because the adapter supports HDCP 1.4, some 4k content requiring HDCP 2.2 might not even play). It has a wireless range of up to 131 feet in open environments, but you might experience a much shorter range in the office or other space where you’re trying to connect through walls.

As far as compatibility is concerned, the ConnectAir adapter works with any USB-C device that supports DisplayPort Alt Mode. Some examples would be Windows laptops, macOS and ChromeOS devices, tablets like the iPad Pro or iPad Air, and smartphones with Samsung DeX. That said, the USB-C adapter isn’t compatible with iPhones or other Lightning-based devices. However, it can work with docking stations, just so long as the USB-C port supports DisplayPort Alt Mode.

One single HDMI receiver can pair with up to eight transmitters, though only one device can stream at a time. You can also can switch between mirrored and extended display modes depending on their device’s capabilities. The receiver could technically be powered through a USB port on a television if it provides at least 2.3 watts. Otherwise, you’ll need a separate power adapter (not included).

Advertisement



Source link

Advertisement
Continue Reading

Tech

GMC Hummer EV Makes Supercars Look Slow in Drag Racing Showdown

Published

on

GMC Hummer EV Drag Racing Ferrari Ford GT
Lots of people cruise past brand new GMC Hummer EVs every single day without even giving it a second glance. This massive electric pickup fits in with traffic; its boxy design and silent functioning barely raise an eyebrow on the street. That is, until you place it up against a slew of exotic, high-end supercars, at which point everyone turns around and whips out their smartphones.



GMC recently released a video demonstrating this in action, with their 2026 Hummer EV Carbon Fiber Edition producing 1,160 horsepower and instant torque from its electric motors competing against five highly respected performers: a Ferrari F8 Tributo, a Ford GT, a Porsche Taycan Turbo S, a Dodge Challenger SRT Hellcat Redeye, and an Aston Martin DBS Superleggera. Each test required them to accelerate from 0 to 60 mph from a complete stop, but what makes this even more interesting is that the Hummer functioned as both a competitor and a camera platform.

Sale


LEGO Technic 2022 Ford GT Building Set for Adults – Collectible Kit W/Authentic Features, Ages…
  • Enjoy a rewarding building experience shaping every detail of the 2022 Ford GT with this 1:12 scale LEGO Technic car model kit for adults
  • The model car includes authentic features, such as a V6 engine with moving pistons, independent suspension on all wheels and front-axle steering
  • Take your time assembling details like the rear-wheel drive with differential, opening doors, adjustable spoiler wing and opening hood

The supercars were driven by professionals who understood their vehicles inside and out, but the Hummer managed to draw ahead and leave them in the dust on all 15 runs. The drivers were still chatting about how bizarre it seemed to watch a full-size pickup easily pass them. The truck’s ‘Watts to Freedom’ mode lowers it to the deck and allows it to unleash full power to all four wheels, allowing it to accelerate from 0 to 60 in as little as 2.8 seconds under optimum conditions, and that launch advantage proved too much for the supercars to handle.

Advertisement

GMC Hummer EV Drag Racing Ferrari Ford
Because of its twin-turbo V8 and precision handling, the Ferrari F8 is always a strong challenger in straight-line races against heavier rivals. The Ford GT features race-bred aerodynamics and a powerful twin-turbo V6 engine. The Taycan is another EV that provides rapid torque and has a good performance just like the Hummer. The Hellcat, however, depends on old-school supercharged muscle, while the Aston Martin adds grand touring finesse, but none of them could match the Hummer’s initial surge.


The Hummer EV’s ability to leave the supercars in the dust in a straight line, despite the fact that these cars were valued twice as much as a Hummer EV, may be attributed to one factor: the unique distribution of electric power. There’s no buildup or fanfare, just pure, unadulterated energy that transforms this heavyweight into a sprinter in a matter of seconds, reaching 60 mph. In that small period, the Hummer EV entirely redefines the term ‘quick’.
[Source]

Source link

Advertisement
Continue Reading

Tech

Will Tech Giants Just Use AI Interactions to Create More Effective Ads?

Published

on

Google never asked its users before adding AI Overviews to its search results and AI-generated email summaries to Gmail, notes the New York Times. And Meta didn’t ask before making “Meta AI” an unremovable part of its tool in Instagram, WhatsApp and Messenger.

“The insistence on AI everywhere — with little or no option to turn it off — raises an important question about what’s in it for the internet companies…”

Behind the scenes, the companies are laying the groundwork for a digital advertising economy that could drive the future of the internet. The underlying technology that enables chatbots to write essays and generate pictures for consumers is being used by advertisers to find people to target and automatically tailor ads and discounts to them….

Advertisement

Last month, OpenAI said it would begin showing ads in the free version of ChatGPT based on what people were asking the chatbot and what they had looked for in the past. In response, a Google executive mocked OpenAI, adding that Google had no plans to show ads inside its Gemini chatbot. What he didn’t mention, however, was that Google, whose profits are largely derived from online ads, shows advertising on Google.com based on user interactions with the AI chatbot built into its search engine.

For the past six years, as regulators have cracked down on data privacy, the tech giants and online ad industry have moved away from tracking people’s activities across mobile apps and websites to determine what ads to show them. Companies including Meta and Google had to come up with methods to target people with relevant ads without sharing users’ personal data with third-party marketers. When ChatGPT and other AI chatbots emerged about four years ago, the companies saw an opportunity: The conversational interface of a chatty companion encouraged users to voluntarily share data about themselves, such as their hobbies, health conditions and products they were shopping for.

The strategy already appears to be working. Web search queries are up industrywide, including for Google and Bing, which have been incorporating AI chatbots into their search tools. That’s in large part because people prod chatbot-powered search engines with more questions and follow-up requests, revealing their intentions and interests much more explicitly than when they typed a few keywords for a traditional internet search.

Source link

Advertisement
Continue Reading

Tech

AI startup founded by ex-Accolade leaders lands $8.5M from Seattle VCs to rethink contact center operations

Published

on

Scala CEO Ardie Sameti. (Scala Photo)

Scala, a Bellevue-based AI startup founded by Smartsheet CEO Rajeev Singh and former Accolade executive Ardie Sameti, raised $8.5 million in a seed round co-led by prominent Seattle-area venture firms Madrona and FUSE.

GeekWire first reported on Scala last year while it was still in stealth. Now the company is revealing more details about its “operational intelligence platform” for contact centers — the massive customer service operations that companies across healthcare, travel, and financial services rely on to handle millions of interactions.

Sameti, Scala’s CEO, said companies spend heavily on customer experience tools but often aren’t able to connect into a full picture of what’s happening across their specific workflows and systems.

Scala is trying to fill that gap. Instead of focusing on a single use case, the company positions itself as an intelligence layer that sits across a contact center’s existing technology stack. Scala’s platform consists of three main components:

  • Pulse, a proprietary reasoning engine that pulls in data from across a company’s systems — CRM, knowledge bases, other internal records — and surfaces insights and operational hotspots.
  • Agent Canvas lets operators design and deploy AI agents for both customer-facing and internal workflows.
  • Pulse Assist acts as what Sameti calls an “AI ops sidekick” — essentially a ChatGPT for contact center operators that can help plan, execute tasks, and support decision-making.

Sameti spent a decade at healthcare software company Accolade, where he led AI and platform efforts supporting member interactions. That’s where he learned about problems facing customer experience leaders.

“It wasn’t these operators that were failing,” he said. “It was these systems and tools around them.”

Advertisement

Scala has customers across healthcare, travel, and financial services. Sameti declined to share specific names or numbers.

Asked about competition from well-funded AI customer experience startups like Sierra, Sameti said Scala differentiates by stretching across an entire operation rather than focusing on “narrow point solutions.”

Sameti used a restaurant analogy: many competitors are trying to automate the host at the front door. Scala wants to understand everything from the host to the server to the kitchen to the bartender, and coordinate across all of it.

Sameti also described AI agents as a commodity. “They’re not a moat,” he said. Instead, the moat is about having deep domain expertise, he said. Investors share the same sentiment.

Advertisement

“They’ve spent years inside complex service organizations, and that perspective shows up clearly in how Scala is being built — a holistic service solution spanning all aspects of the CX journey,” Kellan Carter, general partner at FUSE, said in a statement.

Scala recently moved into its first permanent office in downtown Bellevue. The company has nearly 20 employees.

Singh, who was named Smartsheet’s CEO in November, is co-founder and executive chair of Scala. He previously co-founded Concur Technologies, which SAP acquired for $8.3 billion, and was CEO at Accolade, leading the company through its IPO. Mike Hilton, former chief product officer at Accolade, is also an investor in Scala.

Source link

Advertisement
Continue Reading

Tech

Fractal Analytics’ muted IPO debut signals persistent AI fears in India

Published

on

As India’s first AI company to IPO, Fractal Analytics didn’t have a stellar first day on the public markets, as enthusiasm for the technology collided with jittery investors recovering from a major sell-off in Indian software stocks.

Fractal listed at ₹876 per share on Monday, below its issue price of ₹900, and then slid further in afternoon trading. The stock closed at ₹873.70, down 7% from its issue price, lending the company a market capitalization of about ₹148.1 billion (around $1.6 billion).

That price tag marks a step down from Fractal’s recent private-market highs. In July 2025, the company raised about $170 million in a secondary sale, at a valuation of $2.4 billion. It first crossed the $1 billion mark in January 2022 after raising $360 million from TPG, becoming India’s first AI unicorn.

Fractal’s IPO comes as India seeks to position itself as a key market and development hub for AI in a bid to attract investment amid increasing attention from some of the world’s most prominent AI companies. Firms such as OpenAI and Anthropic have been engaging more with the country’s government, enterprises, and developer ecosystem as they seek to tap the country’s scale, talent base, and growing appetite for AI tools and technology.

Advertisement

That push is on display this week in New Delhi, where India is hosting the AI Impact Summit, bringing together global technology leaders, policymakers and executives.

Fractal’s subdued debut followed a sharp recalibration of its IPO. In early February, the company decided to price the offering conservatively after its bankers advised it to, cutting the IPO size by more than 40% to ₹28.34 billion (about $312.5 million), from the original amount of ₹49 billion ($540.3 million).

Founded in 2000, Fractal sells AI and data analytics software to large enterprises across financial services, retail and healthcare, and generates the bulk of its revenue from overseas markets, including the U.S. The company pivoted toward AI in 2022 after operating as a traditional data analytics firm for over 20 years.

Techcrunch event

Advertisement

Boston, MA
|
June 23, 2026

Fractal touted a steadily growing business in its IPO filing, with revenue from operations rising 26% to ₹27.65 billion (around $304.8 million) in the year ended March 2025 compared to a year earlier. It also swung to a net profit of ₹2.21 billion ($24.3 million) from a loss of ₹547 million ($6 million) the previous year.

Advertisement

The company plans to use the IPO proceeds to repay borrowings at its U.S. subsidiary, invest in R&D, sales and marketing under its Fractal Alpha unit, expand office infrastructure in India, and pursue potential acquisitions.

Source link

Continue Reading

Trending

Copyright © 2025