Nigel Coates, from Northumbria University, has been awarded an MBE for services to higher education and business.
He is the founder of the university’s Business Clinic, which has since become one of the UK’s leading experiential learning models.
Mr Coates said: “I am genuinely overwhelmed – and utterly surprised – to receive this MBE.
“It is an honour I hold with enormous pride. But this award does not belong to me alone.
“Everything we achieved at the Business Clinic was down to a truly wonderful team whom I had the great privilege of leading.
“I am also deeply grateful for the unwavering support of the University, without which none of this would have been possible.
“I accept this with a very full heart.”
Since its launch in 2013, more than 3,000 final-year undergraduate and postgraduate students from Newcastle Business School have taken part in nearly 800 live consultancy projects.
Through the Business Clinic, students gain hands-on experience while helping businesses, charities, and social enterprises address real-life challenges.
Clients valued the consultancy reports produced during Mr Coates’ time as director at around £5,500 each.
This means Northumbria’s Business Clinic delivered more than £4.3 million in pro bono support.
The scheme has been widely praised across the sector.
Professor Andy Long, vice-chancellor and chief executive of Northumbria University, said: “We are so pleased to see this outstanding recognition of Nigel’s work, which has had such a significant impact on thousands of students and on hundreds of businesses over more than a decade.
“The Business Clinic is one of Northumbria University’s most innovative schemes, ensuring students are supported to gain real-world skills and connections they need for their future careers during their studies.
“The model developed by Nigel has been recognised within and beyond higher education as an exemplar of best practice, setting not only a standard for others to follow, but also setting thousands of Northumbria graduates out into the workplace with experiences few others would have.”
Mr Coates retired in 2024 after 36 years at the university but continues to contribute as a visiting fellow.
In addition to his work at Northumbria, he is chair of the Chartered Institute of Marketing Charitable Trust, and supports the advancement of marketing education and research.
He has also served as a national judge for the Young Enterprise Start Up Programme and the RSA Student Design Awards.
In 2025, he was awarded honorary life membership by the Academy of Marketing for his extraordinary service to the discipline.
Mr Coates has been a trustee and director of Smile for Life Children’s Charity since 2011, and a governor at Sir Charles Parsons Special School since 2009, where he has recently been appointed chair.
He is a former chairman of the Chartered Institute of Marketing’s North East Branch and region, and received the CIM National President’s Award for outstanding service to the Institute.
The impact of his work extends well beyond Northumbria.
He has advised more than a dozen universities in the UK and overseas on how to adopt similar business clinic models, helping to shape the future of enterprise education more widely.
The Northumbria Business Clinic has earned national honours, including Exemplar Status from the Small Business Charter and the SBC award for Outstanding Support for Student Enterprise and Entrepreneurship.
These accolades have positioned the clinic as a benchmark for best practice in the sector.
The Northumbria clinic continues to provide students with valuable opportunities to apply their learning in professional environments.
It also gives organisations access to fresh talent and ideas.
Its success has helped cement Northumbria University’s reputation for innovation and impact in business education.
Further details about the Business Clinic and its projects are available at www.northumbria.ac.uk.
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