Cambridge South opened as the city’s newest station in June, but residents have said the announcements are too loud
Cambridge residents living near to the city’s latest train station have said platform announcements are so loud it has ruined the “peace and calm” of their allotments. Cambridge South opened to passengers at the end of June, linking Addenbrooke’s Hospital, the biomedical campus and Trumpington to the rail network.
But residents on nearby Clay Farm say the announcement system is so loud they can hear it from their homes and, especially from the allotments in Hobson’s Park. Philippa Slatter, a resident and former councillor, said there was a lot of concern from residents who go to their allotments for peace and quiet.
The 75-year-old said: “I should not be able to know where the next train is going to, but I can hear it from the allotments and I can hear it from my back garden.”
She said many use the area for a much-needed break from high-pressure jobs on the biomedical campus and the noise has interrupted the peace and tranquility.
She said: “I personally just try to ignore it, but if somebody is feeling stressed it may be even more distressing for them.”
One of the plots was set up by the local GP practice, called Gardening for Health, where patients and staff meet to grow vegetables.
Ms Slatter said: “For some of the people coming to that, on some days it is very distressing, and I’m particularly concerned about them. We never know what other people’s lives are like, we never know what people have left in the ward when they came off duty and for them that bit of stress is quite strong.”
A volunteer from the Gardening for Health plot said: “Some of our volunteers specifically come for the peace and calm of being in nature, and then we hear the station announcements and it completely ruins the vibe!”
One resident, who did not give their name, said their allotment “is no longer a tranquil, peaceful escape”, but another said they will “get used to the noise” and are pleased to have a station “so close to home”.
Cllr Olaf Hauk, of Trumpington, said Cambridge City Council’s officers investigated after concerns were raised but found the noise “did not constitute a statutory noise nuisance”. But, they found some announcements were “clearly audible several hundred metres from the station” and “could potentially cause problems, particularly during evenings and at night”.
The Lib Dem councillor said: “We and council officers have raised this directly with Greater Anglia, who acknowledged that there are still ‘teething problems’ with the station’s sound system and agreed that further work is needed. Their engineers are reviewing the system and individual announcement settings to identify and reduce excessively loud announcements.
“We are delighted to have Cambridge South station in Trumpington and recognise the enormous benefits it brings to the Biomedical Campus and sustainable transport for the wider community. However, a new station of this scale will inevitably have some teething problems.
“As local Lib Dem councillors, we will continue to push hard to make sure these are resolved and that Cambridge South works well for everyone – in particular the residents who live around it.”
A spokesperson for Greater Anglia said they were aware of the concerns and have been in contact with the council’s environmental health team and residents.
They said: “We have met with Cambridge City Council’s environmental health team and local residents, and we are also in contact with Clay Farm residents. We will continue to monitor the announcements and make any appropriate adjustments accordingly.”

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