Tony Righetti

Good afternoon and welcome to Five9’s Second Quarter 2026 Earnings Conference Call. I am Tony Righetti, Senior Vice President of Investor Relations. With me today are Amit Mathradas, Chief Executive Officer; and Bryan Lee, Chief Financial Officer.

During today’s conference call, certain statements will be made that are not historical facts and are considered forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements include but are not limited to, statements regarding our quarterly and full year 2026 guidance, expected improvements in operating and financial metrics, industry trends, including with respect to AI, our strategy, priorities and execution, our product road map and technology investment, our markets, customer demand trends, our market position and opportunity, our capital allocation strategy and other future events or results. Such statements are simply beliefs and predictions that should not be unduly relied upon by investors. Actual events or results may differ materially, and the company undertakes no obligation to update the information in such statements.

These statements are subject to substantial risks and uncertainty that could adversely affect Five9’s future results and cause these forward-looking statements to be

The Federal Aviation Administration (FAA) has ordered inspections of hundreds of Boeing 737 Max jets over possible cracking in the aircraft’s body, though Boeing said the issue has not been seen on the Max fleet.

The airworthiness directive (AD) applies to certain Boeing 737 Max 8, Max 9 and Max 8-200 airplanes and affects an estimated 471 U.S.-registered aircraft.

Airline operators must inspect the fuselage skin and carry out additional inspections or repairs when needed.

RYANAIR PASSENGER RECOUNTS BEING PARTLY SUCKED OUT AIRPLANE WINDOW: ‘I AM LUCKY’

“This AD was prompted by reports of cracks in the bear strap at the forward upper corner of the forward galley door cutout,” the directive states. 

“The FAA is issuing this AD to address cracks in the fuselage skin and bear strap, which may lead to the inability of the principal structural element to sustain limit loads and adversely affect the structural integrity of the airplane.”

The Boeing logo is displayed near London July 21, 2026. The FAA has ordered inspections of hundreds of Boeing 737 Max aircraft. (Toby Shepheard/AFP via Getty Images)

The directive takes effect Sept. 10, 2026.

Boeing told FOX Business the issue was first identified on certain 737 Next Generation aircraft and has not been seen on the 737 Max fleet.

The company said it extended the inspections to Max aircraft because the models share a similar design and manufacturing process.

“Boeing identified and reported this issue and has been working with operators on it over the past six years,” the company said.

NEW BOEING AIRCRAFT DEVELOPMENT HAMPERED BY BACKLOG OF EXISTING ORDERS, SAYS CEO

Boeing 737 Max aircraft at the company’s factory in Renton, Wash., April 15, 2026. The directive takes effect Sept. 10, 2026. (M. Scott Brauer/Bloomberg via Getty Images)

Boeing notified 737 Next Generation operators about the issue in 2019, and the FAA mandated inspections for those aircraft in 2021.

“The FAA airworthiness directive published today mandates the inspections, as it did for the 737 Next Generation. We support both directives and continue to support our airline customers,” Boeing said.

The aircraft manufacturer said the inspections provide multiple opportunities to detect and correct possible cracks before they exceed a critical length.

BOEING PURSUES MASSIVE CHINA JET DEAL AS CEO JOINS TRUMP’S DELEGATION TO BEIJING

Boeing has also conducted an engineering analysis to determine the root cause and is implementing manufacturing changes. (Mario Tama/Getty Images)

Boeing has also conducted an engineering analysis to determine the root cause and is making manufacturing changes intended to prevent the condition.

GET FOX BUSINESS ON THE GO BY CLICKING HERE

“Boeing is introducing changes to the manufacturing process that address the root cause of the unsafe condition on in-production airplanes,” the FAA directive noted.

Brent rose 1.4% to $83.65 a barrel as tensions in the Middle East and a lack of clarity on a deal to reopen the crucial waterway lifted the commodity. Oil has climbed over 37% this year.

Treasury futures inched lower in early Asian trading as higher energy prices revived concerns that the Federal Reserve may need to keep interest rates elevated. In the cash market, the Treasury 10-year yield held at 4.68%, after climbing seven basis points during the US session. Government bonds in Australia also fell, sending the yields on the 10-year higher by eight basis points.

A Bloomberg gauge of the dollar’s strength was little changed after posting its biggest gain in two weeks during the New York session. Asian stocks swung between minor gains and losses.

A lack of a deal in the Middle East risks keeping energy prices higher, adding to a market already volatile on the artificial intelligence trade. Attention now turns to Friday’s US employment report for fresh clues on the Federal Reserve’s policy path. A stronger-than-expected payrolls reading would reinforce the case for higher-for-longer interest rates.

Live Events

“Near-term risks remain, especially if US data stay firm, oil prices keep inflation concerns alive, or markets continue to price in a more hawkish Federal Reserve rate path,” said Ulrike Hoffmann-Burchardi at UBS Chief Investment Office.
Iran will seek to restrict US and Israeli ships from the Strait of Hormuz and require compensation from countries it considers hostile before allowing passage, according to local media reports on a proposed Iran-Oman agreement to manage the strategic waterway.The reports come as officials in both Washington and Tehran have signaled that an accord may be close. President Donald Trump, who recently stepped back from threats to resume military strikes on Iran, said things are “moving along good” when asked for an update.

Separately, Fars news agency said Iranian naval forces had struck “hostile targets” at the entrance to the strait.

“Wall Street is reversing again from sharp recent gains, as a lack of clarity over the Strait of Hormuz has investors questioning whether the strong rally at the start of the week was justified by perceived improvements in geopolitical negotiations,” said José Torres, senior economist at Interactive Brokers.

US economic data released Thursday highlighted the resilience of the US labor market, leaving inflation as the key variable for the Fed’s September meeting. Initial jobless claims remained below 200,000 for a third consecutive week, while a separate report showed labor productivity accelerated by more than expected in the second quarter as companies worked to offset higher costs.

Traders now turn their attention to Friday’s payrolls report. Economists surveyed by Bloomberg expect employers added 80,000 jobs in July, following a weaker-than-expected gain of 57,000 in June. The report is expected to provide the clearest signal yet on whether the labor market is cooling enough to support expectations for Fed easing later this year.

“Friday’s jobs report is of greater importance for markets given how fast this stock market has rallied over the past week, and ultimately we will need to see a number that is not too hot and not too cold in order for the market to keep grinding higher,” said Clark Bellin at Bellwether Wealth.

Yes. Corporate subscriptions are available for teams and organisations, with discounted rates as user numbers increase. Pricing starts from $1,625 + GST per user.
Get in touch
to discuss the right option for your organisation.

Business News subscriptions are used by executives, investors, consultants and professionals who need to stay informed and make better decisions about the WA market. When you subscribe you’ll get

• Unlimited access to WA’s most trusted business journalism
• Data & Insights — detailed profiles of WA companies, people, projects and deals
• MyBN — a personalised feed based on the companies, people and sectors you follow
• Special publications and industry reports
• Daily and weekly email newsletters

Data & Insights is a research tool built specifically for the WA market. It draws on more than 30 years of Business News reporting, updated regularly to reflect what’s happening now. Use it to:

• Look up detailed profiles of WA companies, including financials, directors and ownership
• Find decision-makers and track their career movements
• Research live and completed projects across WA industries
• Monitor deals, appointments and market activity
• Access industry rankings and league tables

Data & Insights is updated daily by our dedicated research team, which uses the latest announcements, ASX filings and editorial coverage to keep our person, company, list and project records up to date.

Business News welcome all opportunities to make our dataset accurate, complete and current, so if you have an update request, please email the team at
general@businessnews.com.au, and we’d be happy to assist.

MyBN
is part of every subscription. It’s your personalised view of Business News. You can follow the companies, people, sectors and projects that matter to you, and get a news feed and alerts tailored to your interests. You can save articles to read later and retain only what you need.

Only subscribers have full access to all content on the Business News website.

If staying informed about the WA economy is part of your job, and/or you’re looking for networking opportunities in WA, Business News is built for you.

Business News subscribers are:

• Executives and directors tracking competitors, clients and market movements
• Investors and advisers researching companies, deals and industry trends
• Consultants and professionals staying across sectors relevant to their clients
• Business owners looking for leads, context and market intelligence

Most Business News publications cover national or global markets. Business News is focused entirely on Western Australia, which means the journalism, the data and the intelligence are all built around WA companies, people and projects — not adapted from a national feed. Data & Insights, included with every subscription, combines more than 30 years of WA-specific editorial research with live business data. There’s no comparable product for the WA market.

The Morning Digest Email provides a comprehensive wrap of the major headlines, relevant to WA business, and includes with a snapshot of the overnight news covering oil, gold and ASX-listed companies.

The Afternoon Wrap Email focuses on the news covered by our team of journalists during the course of the working day, including exclusive stories and analysis, all of which relates to WA business and the local economy.

The BN Weekender Email contains a wrap of the Business News from the week that was, highlighting the top stories in each area of WA business.
Sign up for free.

We’re happy to help.
Get in touch
and our team will come back to you.

The evolving public market now features specialised platforms with recurring revenue and institutional backing across co-working, real estate investment trusts, student housing, education infrastructure, logistics parks, and managed development platforms.

Read more: Most active funds beat benchmark indices last year: Motilal Oswal Study

Rather than being dominated by conventional property developers, the next phase of listings is likely to feature specialised real estate platforms with recurring revenue models, institutional ownership and sector-specific growth opportunities.

Agencies

Market Evolution Co-working operators, REITs and education infra firms seek their growth capital through public listings

Live Events

“India’s real estate IPO market is entering a new phase, one where institutionally managed platforms and not just conventional developers are stepping into the public markets,” said Lata Pillai, senior MD and head of Capital Markets, India, JLL. “Backed by institutional ownership, transparent governance, predictable cash flows and scalable operating models, these businesses are opening the door to a new breed of listings for investors to explore.”
Flexible workspace operators led the first wave of post-pandemic public listings. Companies like WeWork India, IndiQube, Awfis, and Smartworks have already gone public, while The Executive Centre India recently filed for an IPO and Alta Capital-backed Tablespace is exploring a listing.
“For a long time, private equity was the primary source of growth capital for specialised real estate businesses. As these platforms have scaled and established operating track records, the public markets are emerging as the next logical source of capital,” said Deep Shah, AVP, Unistone, a Merchant Banking firm. “IPOs provide companies with the financial flexibility to fund expansion, pursue acquisitions, strengthen their balance sheets and diversify their sources of capital.”
Institutionally backed residential developers are also exploring the public markets.

Bengaluru-based Assetz has filed draft IPO papers to raise over ₹1,200 crore, while positioning itself as a professionally managed, institutionally backed developer with a focus on governance and design-led residential projects.

Another emerging category is student housing and education infrastructure.

Centres of Learning

Hillhouse-backed Elevate Campuses has proposed a ₹2,550 crore IPO comprising entirely a fresh issue of shares. The company plans to use the proceeds to expand its education infrastructure platform, including student accommodation and K-12 education assets. Among residential developers, Runwal Realty has filed draft papers for a ₹2,000 crore IPO, while Runwal Enterprises has received Sebi approval for its proposed ₹1,000 crore public issue.

According to Pillai, as capital markets deepen and specialised real estate segments mature, we expect a wider range of platforms to tap public capital, unlocking fresh opportunities across realty growth story.

US stocks have finished the trading session lower, pausing after a strong start to the week, as investors digested the latest round of corporate earnings and looked for signs of ‌progress toward a peace deal between the US and Iran.

A robust earnings season, which has tempered some concerns about the massive spending by AI-related companies, and growing optimism over the potential ‌end of hostilities in the Iran war helped propel both the Dow Industrials and S&P 500 to record highs earlier this week.

Oil prices rose, with US crude settling up 2.75 per cent at $US77.29 a barrel and Brent settling at $US82.49 per barrel, up 3.83 per cent.

Iranian news agency Fars reported that a parliamentary committee in Iran is reviewing a preliminary bill that would bar US, Israeli and other “hostile” vessels from transiting the Strait of Hormuz.

“You’re seeing perhaps more muted response to macro news than you would otherwise see, probably due to the fact of ‌the summer and a little ‌bit of fatigue, there’s a ⁠little bit of headline fatigue, specifically around Iran,” said Robert Bernstone, head of trading at SummitTX Capital in New ​York.

“Iran is having less of an impact right now, to be clear, I’m not saying it has no impact … tweets are something, headlines are something, but we really want to see the devil is in the details.”

The Dow Jones Industrial Average fell 464.02 points, or 0.85 per cent, to 53,885.10, the S&P 500 lost 13.52 points, or 0.18 per cent, to 7,710.03 and the Nasdaq Composite lost 15.09 points, or 0.06 per cent, to 26,348.35.

The recent indications of movement toward a peace deal helped push crude prices lower earlier in the week and, in turn, eased inflation worries and ⁠expectations for a rate hike from the Federal Reserve, which also served to push US Treasury yields ‌lower.

Data storage company Western Digital tumbled 13 per cent and memory chip maker Sandisk dropped 6.8 per cent following their quarterly results. 

Both companies have surged this year, however, with Sandisk ​up more than ‌400 per cent and Western Digital up about 160 per cent. 

AppLovin plunged 19.7 per cent after the marketing platform missed Wall Street estimates for quarterly revenue while Datadog plummeted 19 per cent after the cloud security firm said ​it expects revenue growth to slow in the third quarter. 

Both stocks were among the biggest drags on the benchmark S&P index.

Of the 382 companies in the S&P 500 that have reported earnings through Wednesday morning, 84.8 per cent have topped analyst expectations, according to LSEG data, well above the 68 per cent average beat rate since 1994.

SpaceX shares erased losses from earlier in the session and closed ​6.1 per cent higher, defying expectations that they would be pressured by insider selling, as the ‌lockup period for early investors holding the stock expired. 

On the data front, the number of people in the US filing claims for unemployment benefits increased slightly last week.

The report came ahead of closely watched non-farm payrolls figures for July due on Friday, which will shape expectations for the Fed’s path for interest rates at a time when chairman Kevin Warsh has scaled back on forward guidance from the central bank.

Declining issues outnumbered advancers by a 1.57-to-1 ratio on the NYSE and by a 1.38-to-1 ratio on the Nasdaq.

The S&P 500 posted 29 ​new 52-week highs and four new lows while the Nasdaq Composite recorded 131 new highs and 82 new lows.

Volume on US exchanges was 17.09 billion shares, compared with the ​17.42 billion average for the full session ⁠over the last 20 trading days.