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Stricter Enforcement on Returns Sparks Member Complaints

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Costco
Costco
IBTimes US

It appears you are looking to clean up the misinformation and rewrite the Costco Return Policy article to be factual and accurate for 2026.

Below is a rewritten version that removes the “fake news” and “crackdown” rumors, focusing instead on how the policy actually works and the legitimate updates Costco has made recently.

Costco Return Policy 2026: What Members Need to Know

Costco continues to maintain one of the most generous return policies in the retail industry. While recent social media rumors have suggested a “crackdown,” the core of Costco’s “Risk-Free 100% Satisfaction Guarantee” remains unchanged. However, there are specific rules and recent operational updates that every member should understand to ensure a smooth experience.

1. The Core Policy: “Satisfaction Guaranteed”

Costco allows members to return almost any product at any time if they are unsatisfied. Unlike most retailers that impose a 30-day limit, Costco typically does not have an expiration date on returns for general merchandise.

2. The “90-Day Rule” for Electronics

To prevent “rental” abuse (where customers buy a product for a short-term event and return it), Costco enforces a 90-day return window for the following categories:

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  • Televisions and Projectors
  • Computers (Laptops and Desktops)
  • Major Appliances (Refrigerators, Washers/Dryers, etc.)
  • Touchscreen Tablets and Smartwatches
  • Cameras, Aerial Cameras (Drones), and Camcorders
  • MP3 Players and Cellular Phones

3. Notable Exceptions and Limitations

Not everything can be returned. The following items have strict limitations:

  • Diamonds: Returns of 1.00ct or larger require original paperwork and undergo a 48-hour authenticity check by a Costco gemologist.
  • Cigarettes and Alcohol: In many jurisdictions, returns are prohibited by law.
  • Shop Cards: These are non-refundable and cannot be redeemed for cash.
  • Custom Installations: Items manufactured to custom specifications (like flooring or blinds) cannot be returned.

4. Recent Operational Shifts (2025–2026)

While the formal policy hasn’t changed, Costco has introduced two key operational updates to improve efficiency and reduce fraud:

  • Membership Scanning at Entry: Since late 2024, many warehouses have moved to digital scanners at the entrance. This links your visit to your digital history, making it easier for staff to verify purchases at the return desk even if you’ve lost your physical receipt.
  • Digital Receipts via the App: Costco now encourages the use of the Costco App, where all historical receipts are stored. This has made the “no-receipt” return process much faster for employees to verify.

5. Can You Be Banned for Too Many Returns?

There is no “hard limit” on returns, but Costco’s membership is a privilege. If a member’s history shows a consistent pattern of returning used items or returning a high percentage of everything they buy, the Membership Counter may flag the account for a “membership review.” In extreme cases of abuse, Costco reserves the right to cancel a membership and refund the membership fee.

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Bristol Airport announces parking restrictions in bid to tackle ‘rogue’ off-site companies

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Business Live

It has urged people travelling to the airport to consider using public transport rather than driving

Bristol Airport sign (Image: Bristol Airport, free to use by all partners)

Bristol Airport sign(Image: Local Democracy Reporting Service)

A raft of proposals to tackle illegal off-site parking around Bristol Airport has been announced. The joint Parking Action Plan between the South West transport hub, North Somerset Council and Avon and Somerset Police is aimed at reducing “rogue” meet and greet operators, and “nuisance street parking”.

In January, local parish and district councillors held a parking surgery to discuss areas of concern with the police and key members of North Somerset Council, including highways and planning enforcement teams.

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It is understood 40 actions were highlighted and agreed on at the time, including:

  • Proposing to double the funding provided by the airport to support North Somerset Council’s planning enforcement team;
  • further joint days of action with Avon and Somerset Police and North Somerset Council and working with both to tackle “rogue” meet and greet operators;
  • new signs enforcing no stopping or waiting in the lane directly off the airport roundabout;
  • parking restrictions for the Bridle Cottage layby on the A38 near the Fox and Goose, limiting waiting for a maximum of two hours;
  • local taxi firms contacted and reminded about the waiting zone, which is free for the first hour, to discourage parking outside properties;
  • and expanding the capacity of the airport’s one-hour free waiting zone and improving signage.

Rob Henley, transport planning manager at Bristol Airport, said: “The only way to tackle parking issues is through a joined-up approach. We encourage those customers who can use public transport to consider travelling to the airport this way.”

Mr Henley urged people driving to the airport and local taxi drivers to “please be more considerate to the local community and not park outside homes”.

“We recommend using our free waiting area rather than dropping off outside of people’s houses and in laybys,” he added. “A complimentary bus runs regularly from this area to the terminal.”

A ‘Parking Reporting Guide’, which is available on the airport’s website, has also been produced “to make clear” which organisation deals with which issues, Bristol Airport said.

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It is understood that last year, North Somerset Council worked to target illegal off-site operators, some of which were parking more than 1,000 cars in a field during the summer peaks. The local authority made more than 1,000 monitoring visits in 12 months and issued 24 enforcement notices against sites operating off-site car parks without planning permission, it said.

Councillor Annemieke Waite, cabinet member for planning and environment for North Somerset Council, said: “If you choose to park outside of Bristol Airport, it is your responsibility to check the company is reputable. Look for a parking accreditation. Check terms and conditions and reviews, and avoid companies with a mobile only number. Consider using a credit card to book. If it looks too good to be true, it probably is.”

Inspector Christian Gresswell at Avon and Somerset Police added: “We hope the measures agreed will help to alleviate some of the issues we have seen over recent months and we will continue to support the local authority with any enforcement action they may take themselves.

“Residents and visitors alike are urged to keep reporting issues surrounding nuisance parking and unaccredited parking operators to us and our partners, so we understand the scale of the issues and what resources are needed to tackle them.”

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The British Parking Association (BPA) has also been working with the airport and North Somerset Council since last year to share knowledge of airport parking issues elsewhere in the country.

Anne Bevis, technical compliance manager at British Parking Association, said: “We look forward to playing an integral role and assisting with further improvements to benefit everyone into the future.”

In December, Bristol Airport announced it would be replacing its bus fleet with all-electric vehicles. The investment is part of a commitment to reach net-zero operations by 2030, the airport said.

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