The X10 service has come in for criticism from locals over the reliability of the fleet and late cancellations – but a report from the Bus Users UK group has been hailed by the service’s operators.

An under-fire bus route has been praised in a new independent report from a passenger watchdog – despite criticism over unreliability.

A monitoring exercise from the Bus Users UK group focused on the X10 and X10A route which connects Stirling and Glasgow through Milngavie.

The bus is also a vital lifeline for passengers in rural Stirling, with the service making its way through villages such as Strathblane, Balfron and Kippen.

The service was found to have a 97 per cent punctuality rate, with all scheduled journeys successfully operated from the 183 monitored.

Inspectors also highlighted the “consistently high” standard of vehicles on the route and noted their clean and comfortable ride for passengers.

Greig MacKay, Director for Scotland, Bus Users UK, said: “Following a recent monitoring exercise concerning the X10/X10A routes that connect rural Stirling villages to Glasgow and Stirling.

“Bus Users UK recorded an overall punctuality score of 97 per cent.

“This represents a significant improvement in punctuality standards for these two lifeline services. Passengers have also benefited from new investment by McGill’s Midland Bluebird which has contributed to more reliable services for the passengers who use them.”

The state of the X10 has been a running complaint for local bus passengers, with Buchlyvie resident Iain Smith one of those left frustrated by inconsistent arrival times.

Mr Smith wrote to McGill’s Group CEO Tony Williamson in February following a case where he and several other passengers were left out in the cold waiting for an X10 bus at Stirling bus station, with Mr Williamson eventually forced to fork out for a taxi to get home.

The reliability of the fleet operating the route has also come in for criticism after a recent incident where an X10 bus was pictured at the side of the road near Cambusbarron with smoke pouring from the back as traffic built up around the bus.

A spokesman for Midland Bluebird blamed the incident on a “coolant leak” with the issue resolved.

Reacting to the report, officials from McGill’s – who run Midland Bluebird – said it worked as justification for the hard work on making improvements to the X10 offering.

Colin Napier, Group Service Delivery Director for McGill’s Group, said: “This is a strong endorsement of the X10 and X10A services and the effort our drivers and operational teams put in every day, particularly given the level of disruption on the network.

“We’re seeing around 90 per cent satisfaction from our own passenger surveys and a steady five per cent increase in footfall, which shows that customers value the service we’re providing. In the areas where we can continue to improve, we will strive to ensure we do that.

“To build on this progress, we need continued support from local authorities and partners.

“Investment in better infrastructure – such as improved shelters with real-time information, high-access kerbs, traffic light priority and dedicated bus lanes into and out of Glasgow – would make a real difference for passengers and help us deliver even more reliable services.”

Graeme Leslie, Area Director of Midland Bluebird, added: “We’ve made a real effort to listen to the communities along the X10 and X10A corridor.

“The feedback we gathered at our drop-in sessions in Balfron and Milngavie has helped shape practical improvements to the service, and it’s great to see that reflected in both performance figures and independent recognition.

“We’re committed to building on that progress and continuing to deliver a service that people can rely on.”

Tyson Fury and Anthony Joshua could fight at Croke Park in September, with talks under way to stage the long-awaited heavyweight bout in Dublin.

The event is being targeted for the 80,000-seat stadium – the iconic home of Gaelic games – but the bout depends on Fury winning his comeback fight on Saturday and Joshua not taking a warm-up this summer.

Fury takes on Russian Arslanbek Makhmudov in London this weekend while Joshua has only just returned to training after he was injured in a car accident in Nigeria that killed two of his close friends, Sina Ghami and Latif Ayodele.

Fury has not fought since December 2024 while Joshua’s last bout was against Jake Paul last December.

Should Joshua decide to take a warm-up fight before meeting Fury, the event will be targeted for the end of the year – potentially in the UK.

Speaking to BBC Sport, Croke Park stadium chief executive Peter McKenna said a Fury-Joshua fight in Dublin could mean Katie Taylor finally realised her dream of fighting in the stadium.

“The real hope is that we will get Tyson Fury here later on in the year. That would be such a world-billing event that we would be able to facilitate a Katie Taylor fight here,” he said.

“A lot of stars need to align. Katie’s manager needs to agree, Katie’s promoter needs to agree, Tyson Fury’s promoter needs to agree.

“I am very confident that all three are coming to the sense that this is one of Ireland’s greatest sporting athletes and it would be such a ‘wow’ to have her here and for her to finish her career here.”

Sinn Féin MLA Colm Gildernew said the community is shocked and saddened to learn of the man’s death.

Police are investigating the sudden death of a man in Co Tyrone after reports of a body being discovered in a field.

The incident occurred in the Mill Road area of Aughnacloy on Wednesday, April 8.

Sinn Féin MLA Colm Gildernew said the community is shocked and saddened to learn of the man’s death.

The Fermanagh South Tyrone MLA said: “The community is shocked and saddened to learn that a man has lost his life in Aughnacloy.

“I want to express my sympathies and thoughts with the man’s loved ones as they come to terms with this heartbreaking news.

“Police are investigating the circumstances of his death, and I would call on the public to avoid speculation while the investigation is ongoing.

“I would also urge anyone with information to contact the police.”

A PSNI spokesperson said: “Detectives are investigating the circumstances surrounding the sudden death of a man in the Mill Road area of Aughnacloy on Wednesday, 8th April.

“A post-mortem examination will be carried out to determine the cause of death. There is no further information at this stage.”

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A message appears online during heavy flooding: “This rain no be small o, everywhere don red.” Someone unfamiliar with the phrasing might hesitate. But for people in Nigeria, this message is immediate and clear: the flooding is severe and worsening.

Moments like this happen all the time on digital platforms. People don’t write in perfect, standard English sentences. They share warnings and reactions on platforms like X, WhatsApp and Facebook using the language of everyday life. This means sometimes mixing English with local expressions, slang and expressive language shaped by their communities.

Artificial intelligence systems can understand language and tackle a wide range of problems. Governments and organisations are increasingly using AI to scan social media, summarise public conversations, and even respond to environmental and climate issues.

But many of these tools struggle to make sense of the way people actually communicate. Local expressions and slang can confuse AI, so important messages are sometimes misunderstood or missed entirely.

When people talk about language barriers, they often mean translation between different languages. But the problem is more subtle. Around the world, people mix languages and local expressions online, a phenomenon that linguists call “code switching”.

Climate journalism has increasingly moved online, but there are fewer climate reporters in the developing world. This limits the depth and availability of information for a huge proportion of the global population, and shapes how climate issues are discussed and understood across different regions.

For instance, a UK social media post might raise an environmental concern using expressions like: “Are roads flooding already? Chuffed to know the council taking the piss.” Most AI tools can pick up the sarcasm and frustration aimed at local authorities.

In a country such as Nigeria, people may describe unfolding concerns differently: “Abeg is it October wey rain dey fall like this, but you say the climate no change?” or “River don near our house o! Abeg help, e fit spoil everything!”

Here, slang and Pidgin express immediate danger and an urgent call for help. Yet AI models often diminish this to casual commentary, entirely missing the urgency and emotion that is being conveyed.

This matters because most AI systems are taught on large western-centric text, mainly from North America and Europe. ChatGPT, for example, is instructed on huge amounts of internet text. It doesn’t have beliefs, feelings or awareness. Instead, it generates responses based on patterns it has seen online.

AI reflects the dominant culture in its training data, so carries a “cultural fingerprint”. It imitates normal ways of expressing ideas from the societies that produced the texts it has learned from. AI models trained on predominantly English-language texts show a hidden bias that favour western cultural values, particularly when asked in English.

One major reason AI can produce biased outcomes is that it reflects the societal inequalities including differences in race, gender and region that show up in the data it learns from. So, underrepresented voices from communities in developing countries with non-Anglocentric varieties of English are often diminished or ignored.

This bias can have real consequences. In climate crises like floods, heatwaves or other extreme weather, misinterpreted messages could put property and lives at risk.

AI systems that rely on past patterns are easy to interpret when language fits expected standards, but posts that don’t conform with the presence of local slang or urgency cues can be misinterpreted.

Improving climate disaster responses

Solving this problem involves designing systems that actually reflect the way people communicate. AI systems need to be trained to understand regional expressions and recognise that meaning often depends on cultural context, not just literal words.

AI should be tested on real online posts, not formal western-centric English, to capture urgency and local references. Automated systems can process huge volumes of information, but human judgment must remain in the loop – especially when people’s safety is at stake.

AI tools can help communities respond to floods, heatwaves and other climate emergencies – but only once trained to interpret the nuance of everyday language, so that warnings and calls for help get through.

The CPJ also said on Wednesday that two other journalists had been killed in separate Israeli strikes in Lebanon this week – Ghada Dayekh, a presenter with privately-owned radio station Sawt al-Farah, and Suzan Khalil, a reporter and presenter on Al-Manar TV, which is affiliated with the armed group Hezbollah.

KRW Law have issued a statement on behalf of Katie Simpson’s next of kin

The family of Katie Simpson have hit out at the outcome of an ombudsman decision regarding a police officer involved in her murder investigation.

KRW Law has issued a statement on behalf of the next of kin of Ms Simpson after the Police Ombudsman for Northern Ireland said that an investigation found “no evidence of criminal wrongdoing” by an officer who was involved in the 21-year-old’s murder investigation.

It also confirmed that no disciplinary proceedings have been recommended against ‘Police Officer 12’ with the PONI citing the officer’s grave illness and subsequent retirement from the PSNI.

READ MORE: Katie Simpson: Ombudsman finds no evidence of criminal wrongdoing by officer during investigationREAD MORE: Resolving police file redactions ‘key’ for progress, Katie Simpson inquest told

Ms Simpson, 21, from Tynan, Co Armagh, died in Altnagelvin Area Hospital almost a week after an incident in Gortnessy Meadows, Lettershandoney, on August 3 2020.

Police originally thought she had taken her own life. It was not until the following year that Jonathan Creswell, the partner of Ms Simpson’s sister, was arrested on suspicion of murder.

The trial of Creswell, 36, for the murder of Ms Simpson ended in April following his sudden death in 2024.

The law firm has said, “While this decision concludes one narrow aspect of the overall investigative scrutiny, significant issues of concern remain unresolved for our clients.”

The statement continued: “The findings shared today again highlight the ongoing lack of clarity regarding ownership of the police investigation at its early and crucial stages. As confirmed by PONI, responsibility for the case appeared to shift ambiguously between the Local Policing Team (LPT), Criminal Investigation Department (CID), and the Major Investigation Team (MIT). This uncertainty contributed to a situation where an inexperienced LPT officer was left managing a case far beyond their capacity, despite more experienced units being fully aware of the circumstances.

“This structural confusion lies at the heart of the family’s concerns and has yet to be satisfactorily addressed.”

Solicitor Kevin Winters of KRW LAW commented: “The highly unusual conflation of ownership between various entities within PSNI has not been satisfactorily resolved. Our clients, the next of kin, are unhappy at the outcome and rather than dispel rumour and suspicion, today’s communication has only served to compound their anxieties. The simple fact remains that the Katie Simpson murder investigation fell between three stools, not two.”

KRW Law has said that “given the continued shortcomings in accountability and the limited scope of today’s conclusions, our clients consider the outcome insufficient. While six officers were previously subject to disciplinary recommendations, this falls well short of their expectations. “

Assistant Chief Constable Davy Beck said: “We note today’s announcement from the Police Ombudsman for Northern Ireland (PONI), which states that no evidence was found to support an allegation of criminal wrongdoing, made about a police officer involved in the PSNI investigation into the murder of Katie Simpson.

“We remain committed to learning from this case, and will continue to co-operate fully with PONI in relation to any complaint.”

For all the latest news, visit the Belfast Live homepage here and sign up to our daily newsletter here.

Chido Obi started up front for Man Utd U21s as they suffered a 4-2 defeat to Real Madrid at Old Trafford.

On Tuesday night, there was an opportunity to counter-attack against Real Madrid, but Chido Obi’s pass was delayed because he failed to get the ball out of his feet quickly enough.

The moment of dithering allowed Madrid to get back in numbers and stop the move from developing. Unfortunately, it wasn’t the first time Obi had been guilty of moving his feet quickly enough this season.

Obi represented Manchester United’s Under-21s against Madrid. The truth is that if his link-up play still requires work at academy level, he is further away from a permanent first-team breakthrough than he would like.

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United categorised the Premier League International Cup quarter-final against Madrid as a ‘Grade A game’, a status given to important academy fixtures for which the best young players are made available.

Shea Lacey trains with the first team day-to-day but did not travel to the Republic of Ireland for the four-day training camp in order to be involved. Obi would have been considered for the Carton House trip, but United wanted to field a strong academy team.

The game was an opportunity for academy players who are closest to a first-team breakthrough to prove their quality against top opposition. Obi won the penalty for Lacey’s goal, but Real Madrid’s goalkeeper made the mistake with a heavy touch, and Obi didn’t really land a proper blow during the contest.

United did not create many chances after taking a two-goal lead within the first 15 minutes, which is relevant context to Obi’s performance. However, he didn’t do enough off the ball to have an impact on the game.

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There were further shouts of ‘Chido!’ from Adam Lawrence on the touchline. “When a coach is tough on players, or they spend more time with them, it means that they really, really believe in the player,” said Lawrence recently when asked about constant shouts at Obi.

United coaches have kept on top of Obi during matches this season, providing encouragement and instructions to get more out of him, and his off-the-ball work has improved since the start of the campaign.

Obi’s performance against Manchester City in the Under-18 derby was an example of that. He was brilliant, pressing aggressively, and academy coaches agreed it was his finest off-the-ball display of the season.

The Madrid game was a bigger challenge, against better opposition in a higher age group. Obi’s performance was reminiscent of some of his early-season displays, and such deficiencies are not acceptable at first-team level, which suggests he needs a loan next term.

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“His level of progression and performance will dictate what happens in the summer,” said Lawrence. “I think for Chido, it’s maximising between now and the end of the season, all the opportunities that he’s going to get.

“Pre-season is when the first-team staff will look at players and then decide what is best for them. We’re trying to prepare every player for the first-team environment. If he made that much progress or he got to that stage, then obviously the first team would make that decision.

“A lot can happen between now and pre-season. It’s probably not an easy one to answer in black and white, but there’s definitely going to be opportunities there for him. It would just be where his game is at that specific time to dictate what happens next.”

Obi will get a first-team audition during pre-season, especially as several senior players will be representing their respective nations at the World Cup while United’s preparations get underway.

However, this season’s evidence is more conclusive than a handful of summer friendlies will ever be, meaning plans should be put in place to find Obi a suitable loan in Europe from the moment 2025/2026 comes to a close.

United have sent the majority of academy loanees to British clubs over the last few years. A recent relationship has been developed with FC Lausanne-Sport in Switzerland, but that is due to the Ineos ownership link.

It wouldn’t be the right choice to send Obi down the divisions in England given where his game is. The Championship is where United tend to send highly rated youngsters on loan, but Obi does not look ready to cut it in one of the most physically demanding leagues in the world.

Obi would benefit from a loan to a European league with a slightly lower tempo and less physicality. The Eredivisie in the Netherlands feels like a good fit for the young striker’s next move, for example.

United have a general rule of keeping their most talented prospects within the building, as they can include them in first-team training and provide senior minutes from the bench in cup competitions to help them establish themselves, but Obi would learn more during a season on loan in Europe.

There is no doubt that Obi has benefited from the decision to keep him in the academy this season. Despite struggling to get involved against Madrid, he has otherwise looked much better out of possession.

A season away from Manchester is the obvious next step for his development. He only celebrated his 18th birthday in November and still has significant potential.

The 2026 bloom season pilot will see AgriSound’s Polly TM monitoring technology deployed across two commercial almond production sites in Spain and Portugal, capturing real-time data on bee activity, pollination performance and crop outcomes.

The project with Importaco, specialises in the production, processing and distribution of nuts, dried fruit and mineral water, is developed in line with the company’s commitment to promoting agricultural practices aimed at protecting biodiversity.

By directly linking pollinator performance to nut set, yield and quality the trial aims to provide large-scale commercial evidence of how regenerative farming practices affect both biodiversity and productivity in tree nut crops.

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More than 120 field sensors will be installed across the orchards, making it one of the most detailed pollination monitoring programmes currently underway in European almond production.

AgriSound’s PollyTM monitoring devices will be deployed to two of Importaco’s almond productions sites; Zurria, Spain, a 50-hectare orchard, and Freixo, Portugal, a 23-hectare site.

The trial will evaluate performance across four core areas: Pollination performance – tracking hourly bee activity; Crop outcomes – analysing nut set, yield and quality; Biodiversity and regenerative impact and operational insights – identifying underperforming orchard zones and linking pollinator activity directly to yield and quality improvements.

Sensor deployment has been tailored to Importaco’s orchard geometry to ensure complete coverage, which will also include positioning the devices to avoid end-of-row microclimates, ensuring representative bloom monitoring across both edge and interior zones.

Casey Woodward, founder and CEO of AgriSound, said: “Pollination is one of the most important, yet least measured, drivers of crop performance. By working with Importaco across both regenerative and conventional almond systems, this pilot allows us to directly link pollinator activity with real crop outcomes such as nut set, yield and quality.

“The goal is to generate robust, independent data that helps growers and food companies to understand where regenerative practices are delivering measurable benefits, while also demonstrating how precision monitoring can support more resilient and productive orchard systems at scale.”

Lucia Donnini, Director of Agricultural science at Importaco, added: “Importaco is committed to advancing sustainable and regenerative agricultural practices across our supply chains, and understanding the role of pollinators is a key part of that journey.

“Partnering with AgriSound gives us an exciting opportunity to apply vital monitoring technology to our almond orchards and generate the robust, data-driven insights needed to better understand how pollination influences both biodiversity and crop performance.

“We’re looking forward to working together to demonstrate how innovation can support healthier ecosystems while delivering strong outcomes for growers and food production.”

You might’ve heard of customers ‘phubbing’ staff in bars and pubs, where they refuse to look up from their phones when talking to servers.

But that’s not the only complaint around ordering in these establishments. In fact, there’s one divisive tech development hated by customers and bar owners alike.

The founder of Wetherspoons, Sir Tim Martin, responded to an unhappy customer who complained ordering through a QR code was ‘taking away the atmosphere of chatting with the bar staff, or the people in the queue’.

Use of QR codes to reduce interactions with staff was widely adopted during the pandemic, with customers scanning the codes on their phones and ordering food straight to their table – no ‘hi, how are you?’ necessary.

Tim wrote in Wetherspoon News magazine: ‘Don’t tell anyone, I beg you, but I couldn’t agree more. What’s a pub visit without shooting the breeze with the bar team?’

He added he’d been sure QR code ordering wouldn’t work for this very reason and that it was only a ‘matter of time before [he’s] proven right’.

Lucy Do, who owns The Dodo Micropub in Hanwell, Ealing, tells Metro ordering via phones and codes ‘makes her shudder’.

In fact, her pub website explicitly states there are: ‘No electronic distractions like loud music, sports screens and fruit machines, instead conversation is promoted as the main form of entertainment.’

‘The whole point of good hospitality should be human connection,’ Lucy explains. ‘I don’t want to be diverted from being present with people, directed to a website and then probably have said site crash out just as I go to pay or order because the venues WiFi can’t handle all the phone usage.’

She adds her pub has never had a QR code ordering system and that ‘informal table service’ is offered by her staff. ‘Patrons are constantly mingling and interacting,’ Lucy says. ‘I find this adds flow, warmth and occasional organised chaos to service!

‘It’s all part of the charm of a real community pub.’

She also has lonely customers swing by to enjoy chatting to strangers across the tables. ‘For some of the older patrons, familiar faces down their local are an essential lifeline,’ she explains. ‘But real community is only built through connection.’

Lucy admits she understands why larger businesses have QR codes in place, because less staff means bigger margins, but she feels that’s not the ‘essence of a good hospitality experience’.

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Mother-of-two Hannah O’Donoghue-Hobbs is in agreement, saying this development encourages anti-social behaviour and ruins the friendly atmosphere in bars, restaurants, and pubs.

‘I hate it,’ she tells Metro. ‘I’m on my phone for work 24/7 and having to further QR it up in my down time really ruins my vibe. They’re in the bin along with self-checkouts.’

It’s been a hot topic of discussion on social media too, with many taking to Reddit to share their outrage at the lack of human interaction in these settings.

‘It’s so impersonal,’ wrote one. ‘It feels like a core part of the experience has been cut out. It’s lacking that human touch. I may as well order Uber eats at a park bench!’

‘I hate it, hate it, hate it,’ agreed another. ‘I just want to give my order off a menu to a human.

Someone else said: ‘I quite enjoy standing at the bar and ordering my drinks. The pub decided ordering at the bar was too efficient and threw in an extra step in the process to completely disjoin the customer from the bar.’

But not everyone is a QR code hater in bars and restaurants. On person said on Reddit: ‘Love getting drinks at the gastro pub delivered to the table rather than spending half the time queued at the bar fighting for their attention.’

Parents also chimed in saying QR codes were a better option when eating alone with their child, because they wouldn’t have to leave their child at the table while ordering, or lose their table if they took their child with them.

Another explained: ‘As an introvert I love any opportunity not to have to interact with strangers.’

Psychotherapist and author Eloise Skinner also weighed in on the debate, understanding the pros and cons to the digital system.

‘It can certainly reduce any stress or anxiety people might feel around ordering in public, especially in social settings,’ Eloise tells Metro.

‘Sometimes these environments can feel overstimulating or overwhelming, and QR codes can alleviate this pressure, allowing people to be present in the moment.’

However, she worries that reliance on QR tech could ‘reduce social skill development over time’.

‘Putting ourselves in challenging situations can enable us to build resilience and practical abilities over time,’ she adds. ‘The drive towards frictionless social environments could, over time, result in a loss of social abilities and a feeling of disconnection from others.

‘There might also be a feeling of loss of community, if people avoid interacting with local hospitality staff or business owners.’

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The new app brings the full Primark experience into the palm of your hand

Primark has unveiled its debut mobile customer app in Northern Ireland, delivering the Primark shopping experience straight to customers’ fingertips for the first time ever. Shoppers across Northern Ireland and Great Britain can now access the same browsing capabilities that users in the Republic of Ireland and Italy have been enjoying since the retailer’s initial app launch last summer.

Features include an integrated store locator providing instant access to opening times and directions, alongside a Favourites function enabling shoppers to bookmark their preferred items ahead of their next shopping trip.

Users can receive tailored notifications that keep them informed about new stock arrivals, collection drops, and special announcements. The entire experience is presented through a straightforward, easy-to-use interface designed for seamless browsing.

Fintan Costello, Head of Primark Ireland and Northern Ireland, said: “We know our customers expect great value and an effortless shopping experience, wherever they are. Our new app puts exactly that in the palm of their hand, from personalised updates on the latest trends to faster, more convenient ways to browse. This is just the next step in bringing everyday value to our shoppers in Northern Ireland in a way that’s simple, seamless and built around their needs.”

Matt Houston, Chief Customer & Digital Officer at Primark, added: “Following the successful launch of our app in ROI and Italy, we’re excited to bring an even smarter, more connected shopping experience to the UK. Customers are increasingly turning to digital tools that make shopping easier and more rewarding, and we’re confident that our app will deliver an intuitive, personalised experience that’s been carefully designed to help them get the most out of every Primark visit.”

The high street chain has been consistently investing in its digital presence, capitalising on its social media success – boasting over 25 million followers worldwide, alongside steady website expansion, with a quarter of visitors to the Primark site utilising the stock checking facility. Today’s app rollout in Northern Ireland responds to increasing customer appetite for digital resources that enhance their in-store shopping journey.

The app is available for download now through the Apple Store or Google Play Store by searching for Primark.

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