Staff will be redeployed and the footprint will be taken up by more produce.
Bosses at Marks and Spencer have this morning announced that the cafe offering within their foodhall store at Heathfield Retail Park in Ayr is to close.
Ayrshire Live can reveal that the cafe will close in early April with staff redeployed to other roles within the store.
The news has been met with dismay – with the retail giants admitting it’s “disappointing news” for customers.
One source said: “Marks and Spencer at Heathfield intend to close their cafe at the beginning of April. And it is to the dismay of so many customers, especially elderly ones, who go there and enjoy a coffee while doing their shopping. This is the wrong move from Marks and Spencer.
“It’s a similar story in Dunblane. The people there are devastated because their cafe is to be closed. It looks as though Marks and Spencer are only considering profit over customers, it’s not a good look.”
Ayrshire Live can further reveal that the cafe space will be re-purposed from early April and the store team will share an exact date with customers closer to the time. And cafe colleagues will transfer across to other roles in the foodhall.
David Anderson, Regional Manager for Scotland Central at M&S, said: “We know many of our customers want to be able to shop a wider range of M&S Food. That’s why, after reviewing our Ayr Heathfield Road store, we are re‑purposing the café space to provide more products, including more produce from our Select Farm partners.”
He added: “We understand this will be disappointing news for some of our customers; however, our team will continue working hard to serve them in store.”
