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Remove stubborn stains with ease

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When it comes to home cleaning, you can never be too prepared as there’s no telling what spills and stains you might have to deal with. A tipped-over glass of wine or a forkful of pasta that’s hit the floor is more of an inevitability, no matter how careful you are, but if you don’t have any gadgets to hand that can help you clean it all up, it can take ages to sort with a manual touch. This is why you need one of the best steam cleaners to hand.

Although the best hard floor cleaners are the perfect solution for everyday messes, steam cleaners provide a more heavy-duty approach when it comes to sanitising the mess in question. For instance, cleaning up a bit of mud left by your shoes after a long hike is an easy enough task for a hard floor cleaner, but something left behind by a pet or a child (if you catch our drift) is where steam cleaners come into effect.

As you may have guessed from their name already, steam cleaners operate by boiling water to produce a mess-targeting vapour which can then be concentrated to remove whatever it is that’s found its way to your floor. These appliances can work wonders, but because they are a more heavy-duty solution, they work best with sealed floors such as varnished wood or concrete. Anything less may be warped by a steam cleaner over time.

There’s a good variety of steam cleaners available, each with different power settings and accessories designed to target certain messes. It can all be a bit overwhelming if you’re approaching the market for the first time, but this is where the hard work of our expert testers comes in, as they’ve done the hard work for you to find out which of the bunch are actually worth buying.

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All of the options selected for this list have performed brilliantly in our testing process, and we’ve made sure to keep a few budget-friendly options in the mix too for anyone who doesn’t want to spend too much money. Keep on reading to see which picks we currently recommend, and if you need other cleaning solutions for your home then we’ve got you covered with the best vacuum cleaners and the best carpet cleaners.

Best Steam Cleaner at a glance

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Learn more about how we test steam cleaners

We test all steam cleaners in the same way. Each model is tested on hard floors, letting us see how well they clean tough everyday stains. We take before and after photos of cleaning to show the power on offer, and test how well cleaners get into the edges of the room.

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For cleaners with detail attachments, such as squeegees and wire brushes, we test how well they clean tough stains including tiles and grouting, burnt-on stains on oven shelves and limescale-encrusted shower screens. We report on how easy each cleaner was to use and how far it could clean on a tank of water.

  • Staggering steaming power

  • Very fast hard floor mopping

  • Good tool selection with storeage

  • Great VapoHydro cleaning

  • Easy to carry

  • High price

  • No squeegee window tool

  • Cable too short (5.9m)

If you want an impressively powerful steam cleaner that can tackle anything from window sills to brick walls and boasts the highest level of steam pressure we’ve seen from a domestic appliance, look no further than the Karcher SC5.

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Offering a mammoth 2L capacity, 2kW+ heater and a 4.2bar steam pressure level, the SC5 boasts serious steam cleaning power.

Don’t be intimidated by the 4.2bar steam pressure though, as the SC5 offers variable steam control that allows users to control just how much pressure it outputs. This makes it perfect for more delicate or detailed jobs.

With its VapoHydro mode water is mixed with steam and provides a pressure-washer level that we found could easily clean off tough dirt from notoriously difficult areas, including brick walls and garden tiles.

Numerous accessories are included with the SC5 that suit a variety of jobs. This includes an Easyfix mopping head with microfibre cloths and a carpet glider. We found this provided impressively speedy mopping, a wide cleaning sweep and was incredibly easy to manoeuvre.

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Also included is a large square brush for tougher cleaning jobs, a detail nozzle and small detail brush and a power nozzle. All tools will easily see you through any household steam cleaning task, from hard floors and carpets to tiles and window sills.

All accessories conveniently clip into the onboard tool storage too, which makes for convenient storage and means less ferrying tools and brush heads around.

The refillable water reservoir lifts out with ease with an unmissable spout for foolproof refilling or topping up.

As it is one of the most expensive models on our list, if you just need a steam cleaner for simple jobs then this might not be the best choice for you. However as this is an easy to use and versatile steam cleaner then we would say this is a worthy investment for those who can spare the cash.

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  • Powerful and fast cleaning

  • Steam blast loosens tough stains

  • Simple controls

  • Doesn’t stand up on its own

  • For floors only

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If you’re looking for a steam floor mop to quickly clean up hard floors, the Shark Klik n’ Flip S6003UK Steam Mop could well be the model for you. This well-priced steam mop is focused on floor cleaning, shipping with a double-sided mopping pad that clips to the bottom of the mop. It’s a huge mop, making short work of floors, as you can clean large areas with a single swipe based on our tests.

Cleverly, the Klik n’ Flip head can flip over partway through a clean, giving you the clean side of the pad to keep cleaning with, without introducing a lengthy changeover. This is a feature we found super handy, that let us clean larger areas without having to stop and start.

Cleaning performance was excellent, with the Shark Klik n’ Flip S6003UK Steam Mop tidying up mud on our tiled floor with ease, and picking up everyday kitchen stains: the steam blast function is particularly useful for cleaning up tougher stains, and we found that this helped remove dried-on pet food without having to get down on our needs.

Thanks to the design of the cloth, we found that we could push the S6003UK right into the edges of our room, giving us edge-to-edge cleaning. We needed to get down on our knees and manually clean areas far less with this model than rivals.

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Easy to use, easy to move and brilliantly priced, the Shark Klik n’ Flip S6003UK Steam Mop is the best steam mop that we have ever tested. If you’ve got lots of hard floors, this is a great model to buy.

  • Hugely versatile

  • Powerful floor cleaning

  • Makes short work of most jobs around the house

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  • Have to hold trigger down

If you’re looking for a versatile steam cleaner that can be used across floors, windows and even to tackle bathroom tiles, the Vax Steam Fresh Total Home steam cleaner is a fantastic choice.

With two tanks on-board, the Vax Steam Fresh Total uses a combination of steam and detergent when in its upright mopping mode, with the latter adding a scent boost into cleaning.

Just note that when the device is in handheld mode, you can only use steam to clean.

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Vax includes a huge array of additional tools which can be used in both handheld mode or via the hose. These tools include a detail nozzle for pushing steam into hard-to-reach areas, a squeegee, and grout, scrubbing and even deep scrubbing brushes too.

In upright mopping mode, you can either use a tough HD steam cleaning pad or a softer steam pad depending on how dirty your floor is. Both options attach via velcro, so it’s easy to swap them mid-clean.

There’s also a built-in scrubbing brush to help agitate any tough and dried in stains too.

Want to refresh a carpet or a rug? Attach the included carpet glider which helps the Vax Steam Fresh Total Home to slide on carpet without causing any damage.

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Using the steam mop is impressively easy, thanks to its power button and intuitive switch that allows you to control the amount of steam that’s produced. A potential issue with using the mop is the fact you need to manually hold the trigger in order to start producing steam.

Although we appreciate the fact we can control the amount of steam, some may find this tiring and difficult to use after a while.

There’s unfortunately no option to collect solids, which you can find on the more expensive Dyson WashG1, however if you need fast and efficient cleaning around the house then the Vax Steam Fresh Total Home steam cleaner remains a seriously great choice.

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  • Large water tank

  • Easy to fill

  • Heats up quickly

  • Powerful steaming

  • Versatile

  • Unclear steam dial

  • Bulky for small jobs

  • Noisy

If there’s one problem with cylinder steam cleaners, it’s that you have to wait for most of them to cool down before you refill and continue cleaning. Not so with the Polti Vaporetto Smart 100_B, which has a removable water tank, so you can fill it as many times as you need to complete your cleaning job, all without any cool-down time.

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We found this makes this cylinder steam cleaner a great choice for large and difficult jobs, but its bulk means that it’s not an ideal tool if you only want to tackle smaller jobs or just mop floors.

Although the controls are a little confusing on this model (the steam dial goes from min to max, but it’s not clear where about you are in the range), performance is mostly excellent. The Polti Vaporetto Smart 100_B coped well with our tough floor challenge, brought grout back to life and easily managed to clean up a hard floor.

There are tools to tackle most jobs, but only one mop pad in the box is a little disappointing, as this gets dirty quickly. That said, for the price, this is an excellent choice and the continuous cleaning makes it brilliant for large jobs, particularly those outside of hard floors.

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  • Vac cleans in front of steam mop

  • Fast heat-up time

  • Good run-time per tank

  • Decent-length cable (7.5m)

  • Limited suction power

  • Average steam power

  • No pivot on head

The Bissell Vac & Steam 1977E is a fantastic time-saver, vacuuming and cleaning at the same time. We loved the original, and now the 1977E model has had a small update and now comes in a fetching blue colour. As a standalone steam cleaner or a standalone vacuum cleaner, this model won’t win awards; yet, the combination of the two features produces some powerful cleaning results.

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With a 400W bagless vacuum cleaner and 1100W steam heater, we found that small particles were sucked up before the microfibre pad steams the floor and picks up stains. For well-trodden areas in your home with hard floors, the Bissell Vac & Steam 1977E effectively halved our cleaning time. Bissell recommends three passes for a dirty area and that worked well for us, picking up dust and removing stains well.

The downside of the system is that it’s not very flexible, and it’s neither a good vacuum nor a flexible and powerful steam cleaner. Still, it’s the combination of parts that is important, and the Bissell Vac & Steam 1977E delivers on hard floor cleaning. We recommend this model for homes that need regular cleaning; our tester has dogs, so needs to clean daily, where the Bissell Vac&Steam 1977E came in handy. For deeper floor cleaning, the Shark S6003UK is a better choice.

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  • Stands up on its own

  • Heats up quickly

  • Uses water efficiently

  • Seam volume not adjustable

  • Only one microfibre pad

  • Residue from messier stains

The Beldray Detergent Steam Cleaner is our top pick for the best budget steam mop that can also use detergent.

It’s sturdy and a mop we found to be easy to work with, given how lightweight it is. We also think the Beldray cleaner looks the part with its turquoise and white colour scheme, too, and is able to be conveniently disassembled with the handle can be removed with a literal touch of a button. The fact there’s a 5-metre cable here also enables this cleaner to go rather far round your house, and also helps its manoeuvrability.

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For its steaming powers, this Beldray mop comes with a 330ml water tank. That may sound small, but thanks to the fact it uses its water rather sparingly, you can actually go rather far before that tanks needs refilling. To go with the 330ml of water, this cleaner also has a 200ml detergent tank to help freshen up floors and offer a little more oomph for cleaning.

Beldray says water will heat up in 25 seconds, making this a relatively prompt mop to heat water up with. There isn’t much in the way of controls, apart from an onboard power switch, which is a handy addition considering other cleaners require you to physically turn it off from the wall. This appliance also comes with a Velcro-attached microfibre pad for the mop head, and a carpet glider to help it to move smoothly across carpeted surfaces.

In our testing, we found the Beldray Detergent Steam Cleaner to do a pretty good job of removing most of the mess we’d left down in tiles in one fell swoop. In addition, it saturated the colours of our rug when steaming a patch for 30 seconds, although didn’t quite get rid of a small stain that was left. It arguably did a better job of dealing with laminate flooring, as our dried muddy footprints were fully gone within 20 seconds without any marks or residue. Our toughtest test involving a combo of coffee and tomato paste stains dried into a patch of tiles arguably pushed this cleaner to its limits, with it taking around two and a half minutes for the stain to be fully removed.

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FAQs

Do you need a steam mop or a steam cleaner?

A steam mop is designed specifically for hard floors, with a microfibre cloth used to pick up dirt and steam pushed through the cloth to clean and remove dirty. A steam cleaner is different, as it has different attachments for different jobs: nozzles and brushes for detail cleaning, window cleaning accessories and more.

The latter is better for tackling jobs around the house, but a steam mop is more convenient for everyday use. If you want a balance, you can get models that convert from a mop to a handheld unit for occasional detail jobs.

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Should you use detergent with a steam cleaner?

Steam cleaners don’t have to use detergent, and use clean water and steam alone to remove stains. This makes them more gently cleaners in some regards, as you don’t have to use harsh chemicals to remove stubborn stains. That’s not to say that you shouldn’t use chemicals in the normal way.

For example, for cleaning floors and surfaces, using traditional detergent and disinfectant makes sense, although you can then use a steam cleaner afterwards for dealing with some stains. Likewise, you should still clean with cleaning products for the deepest clean, letting the steam cleaner handle deeper jobs.

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What size water tank do I need?

The larger the tank of water you have, the longer the steam cleaner can keep cleaning. This is more important on some models than others. Many models have a refillable water tank that you can remove and top up when you like. These ones heat water when its pumped from a tank, effectively giving you continuous cleaning. For these models, the size of the tank isn’t so important, as you can get water when you need it.

If you have a cleaner with a built-in tank where all of the water is heated at the same time, you have to have a cool-down time (up to 20 minutes or so) before you can refill and use them again. For these models, it’s important to have a running time that will last for the length of job you have, so that you don’t have to pause in the middle of cleaning.

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What accessories do I need?

Steam cleaners, bar standalone steam mops, will come with a variety of attachments for different jobs. Largely, these are there to make specific tasks easier. Each accessory works by changing how steam is directed, such as a thin nozzle to help push steam towards tile grouting, or by providing a tool to help clean, such as a wire brush for cleaning an oven. Tools can do both, such as an upholstery brush that directs steam over a wider area and gives you a brush to agitate the upholstery and loosen dirt. When you buy a steam cleaner you should think about the jobs you want to do and make sure that your chosen model has the right accessories.

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Can you use a steam cleaner on all surfaces?

Steam is generally safe to use on most surfaces but there are some exceptions to this. As you’re using water, using a steam cleaner on an unsealed surface isn’t recommended. And, surfaces that may react badly to a lot of water, such as solid wood flooring, may not be suitable, as you could get swelling.

The situation is worse if you apply steam directly to the surface but also applies with steam mops. Although mop heads will absorb most of the heat of the steam, they can still get very wet, which is no good for many surfaces. For dealing with hard floors, we recommend that you buy one of our best hard floor cleaners, instead.

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Can a steam cleaner kill bed bugs?

Steam is an effective way to kill bed bugs and their eggs, thanks to the high temperatures proving lethal. If you’re worried about an infestation, then steam cleaning soft furnishings can help. Make sure that you use the upholstery attachment and/or mattress accessory to clean. You should move slowly over the area, taking at least 30 seconds before moving the steam head in order to deliver a killing dose of steam. Make sure that you cover all areas, and press the steam head into crevices and around the bed; for mattresses, cover the sides and underneath, too.

Can a steam cleaner kill coronavirus?
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Karcher commissioned research that showed that enveloped viruses, such as SARS-CoV-2, can be killed by high temperatures. Spot cleaning for 30 seconds at maximum steam level was enough to kill the virus. This shows that cleaning close-up is required to be effective, so cleaning with a burst of steam can be a good secondary way of disinfecting surfaces, although cleaning with detergent should always be done. Steam can be good on surfaces that are otherwise hard to clean, such as curtains and upholstery.

Using a steam mop is slightly different, as the microfibre cloth absorbs some heat. Steam mops will remove dirt, bacteria and viruses, but the pad should be cleaned at a high temperature in a washing machine to disinfect it after use. In short, then, a steam cleaner can help disinfect surfaces but should be used as an additional tool after traditional cleaning.

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Test Data

  Karcher SC5 easyFix Premium Steam Cleaner Shark Klik n’ Flip Automatic Steam Mop S6003UK Vax Steam Fresh Total Home Steam Cleaner Polti Vaporetto Smart 100_B Bissell Vac & Steam 1977E Beldray Detergent Steam Cleaner

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Full Specs

  Karcher SC5 easyFix Premium Steam Cleaner Review Shark Klik n’ Flip Automatic Steam Mop S6003UK Review Vax Steam Fresh Total Home Steam Cleaner Review Polti Vaporetto Smart 100_B Review Bissell Vac & Steam 1977E Review Beldray Detergent Steam Cleaner Review
UK RRP £499 £149.99 £159.99 £165 £148.99 £39.99
Manufacturer Karcher Tokit Vax Polti Bissell
Size (Dimensions) 301 x 439 x 305 MM 100 x 110 x 1180 MM x x INCHES 270 x 400 x 290 INCHES 280 x 229 x 1181 MM 1170 x 222 x 350 MM
Weight 9 KG 2.3 KG 4.63 KG 5 KG 4.81 KG 2.07 KG
ASIN B077CBLBT3 B01N3930UF B079TNF6QL B01MYDV5WI B08HDJK24W
Release Date 2018 2020 2024 2021 2018 2021
First Reviewed Date 23/07/2018 17/11/2020 10/10/2024 22/02/2021 02/08/2018
Model Number Vax Steam Fresh Total Home Steam Cleaner BEL01097
Accessories Floor cleaning kit, EasyFix + extension tube (2 × 0.5 m), hand nozzle, detail nozzle, round brush (small), microfibre cover for manual nozzle Floor head 2x water filters, 250ml bottle of detergent Mop head with microfibre pad and carpet glider, squeegee tool with microfibre cover, two small round brushes, curved nozzle, scraper tool and two extension tubes Floor head (carpet and hard floors)
Provided heads Carpet glider, floor head (3x mopping pads), 4x cleaning pads, scrubbing brush, deep scrubbing brush, window tool, detail nozzle, grout brush,
Bin capacity litres
Modes Variable steam
Stated Power 1400 W
Run time hrs min
Water tank size 1.5 0.33 0.26 2 0.38 0.35
Floor cleaner type Steam cleaner
Detergent capacity 0.13 litres
Steam cleaner type Cylinder Mop 2-in-1 2-in-1 Mop
Cleaning solution tank Yes Yes
Steam pressure 4.2 bar 4 bar

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Tech

Apple Arcade is a joyful reminder of when mobile gaming was about fun, not emptying your wallet

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Remember when mobile gaming was fun?

Back in the day, you could just scroll the App Store, pick out an icon or two that you liked the look of, and have a new game downloaded and ready to play in just a few moments.

Ultimate Guide to Apple Arcade

TechRadar's Ultimate Guide to Apple Arcade.

(Image credit: Apple / Future)

This article is part of our Ultimate Guide to Apple Arcade: the definitive guide to everything that you need to know about the gaming service. Be sure to browse the full series here.

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Astell & Kern PD20 Review

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Verdict

The PD20 combines all of Astell & Kern’s longstanding understanding of electronics and metalwork with a freshly comprehensive suite of software that makes it a formidable option for headphone use on the move. It’s not cheap and it’s not small but the performance is good enough that many people won’t care

  • Superb headphone performance

  • Well-made and superbly finished

  • Flexible use options

  • Pricey

  • Large and heavy for portable use

  • Battery life in some modes is quite limited

Key Features

  • Trusted Reviews IconTrusted Reviews Icon

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    Review Price:
    £1799

  • Storage

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    256gb internal storage expandable up to 2.25tb

  • DAC

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    Quad ESS DAC with twin headphone amplifier

  • Apps

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    Supports most major streaming services and Roon

Introduction

The market for personal audio players is a rather affair than it once was when the iPod dominated the business of listening to music on the move.

Astell & Kern has carved out a strong presence at the top of this more niche market and over the years, they have cleverly evolved their devices to be more than a portable device for use on the move.

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The PD10 that I looked at in 2025 can deliver great performance over headphones or earphones but can then be parked in its supplied cradle and used as a superb source for your main system as well. It’s clever thinking and the PD10 is a superb product.

You might reasonably assume that a device called the PD20 would be more of the same; tweaked and improved but intended to offer the same dual use concept. The reality though is a bit different.

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While Astell & Kern hasn’t abandoned the idea of being able to do more than use the PD20 out and about, it has revisited the functionality needed to make the PD20 a more effective partner for this primary role. As I shall cover, this includes functionality that hasn’t appeared on any Astell & Kern device up to this point as well.

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As such, we need to see if this change in direction has yielded positive results and if the not inconsequentially expensive PD20 is the device you’ll want to turn to when it’s time to leave the house.

Price

The PD20 is available in the UK for £1,799. The dealer network isn’t huge but it covers most areas of the country and it is possible to purchased online if you are particularly remote. In the USA, it is available for $1,970 USD while in Australia, it will be $2,649.

Something that is important to stress is that the PD20 is not a replacement for the PD10. The two units will be sold together and this reflects the differences in specification and intended use between the two different models.

It’s also worth stressing that despite the higher number, the PD20 isn’t a higher specification device than the PD10 and indeed costs less.

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Design

  • Superbly made and finished
  • A bit on the big and heavy side
  • Revised external controls
  • Clear and logical interface

Those of you familiar with Astell & Kern’s handiwork up to this point won’t find anything alarming about the PD20. The all metal chassis is solid, weighty (weighty enough that any of you who go in for a loose fitting garment might want to check what happens if you put it in a pocket before you head out) and finished to an immaculate standard.

There are some intriguing differences between the PD10 and PD20 though. The PD10 streamlines the controls to a row of buttons down the side. The PD20 by contrast has rather more going on in the form of both a pair of rotary controls on the top to control both tone and volume and a row of switches on the side; the functions of which we’ll cover in the specifications section.

AstellKern PD20 buttonsAstellKern PD20 buttons
Image Credit (Trusted Reviews)

There is no getting away from the fact that the Astell & Kern is pretty big for a ‘portable’ device. This might be better viewed as something that travels with you in a bag and, even then, it had better be a reasonable sized bag.

The upside to this is that it means that Astell & Kern is able to fit a decent sized screen which is bright and easy to read. It wasn’t too long ago that even the premium models didn’t feel as responsive and easy to use as a middling phone. This is very much no longer the case.

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AstellKern PD20 interfaceAstellKern PD20 interface
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The interface itself is also as good as I’ve ever experienced from an Astell & Kern device. At its core is a version of Android but a great deal has been changed and tweaked by Astell & Kern to better suit its more specialised use case. Key things like swiping down to access key settings and menus has been retained though and it makes the PD20 feel wholly unintimidating to use.

Final mention has to go to the packaging too. It’s attractive, brilliantly laid out and does a fine job of making you feel like you haven’t wasted your money. You get some screen protectors included but no case which is a slight shame as I’m sure that your first scratch will be a mortifying experience.

AstellKern PD20 packagingAstellKern PD20 packaging
Image Credit (Trusted Reviews)

Specifications

  • Limited internal memory with option to expand
  • Quad DAC arrangement
  • Adjustable amp classes
  • New hearing test software and EQ

Like the PD10, the PD20 offers 256GB of internal memory which, in 2026, feels a bit on the parsimonious side.

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Yes, you can add a micro SD card of up to 2 terabytes in size and these have become more affordable in recent years but if you use Qobuz or Tidal as your main source of material (both of which the PD10 supports natively), these files can only be stored offline in the internal memory which will quickly fill up.

AstellKern PD20 boxAstellKern PD20 box
Image Credit (Trusted Reviews)

At the best part of two grand, 512gb doesn’t feel like too much of an ask. As well as Tidal and Qobuz other streaming services can be installed and the unit can also used via Roon and Roon ARC as well.

The decoding is significantly different to the PD10 which used AKM hardware. Here, there are no less than four ES9027PRO chips fitted that sum their results against each other, looking for and then correcting any decoding errors.

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This is a lot of processing power (each DAC on its own can support eight channels of information) and the quoted performance is impressive. The DACs are externally clocked and fronted by an Octo Core processor.

The PD20 supports PCM to 768kHz and DSD512. There is also DAR (Digital Audio Remaster) software; an upsampling algorithm that can be used in PCM or DSD versions (and, no less importantly, can be switched off).

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If you do run it, the sample rate increases considerably, with Astell&Kern stating that this allows for additional information to be interpolated and worked into the output. This is combined with six adjustable digital filters that adjust the roll off rate and amount of pre ringing.

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AstellKern PD20 Sound MasterAstellKern PD20 Sound Master
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The digital stage outputs to an internal amp that works a little differently to both the PD10 and indeed other Astell & Kern models. On the side of the casework you’ll find two three-position switches. The first allows you to switch the topology of the output between Class A, Class AB and Hybrid – intended to combine the benefits of both.

A second switch changes the amp current settings between high, medium and low, depending on the headphones you are using.  This gives the Astell & Kern the notional ability to power some very demanding headphones indeed although if you run it in Class A mode and the high current setting, the battery life will be limited.

At the top of the chassis you’ll find both a 3.5mm and 4.4mm output for balanced and unbalanced headphones and these are coupled to a 150 step volume control which can be bypassed if you put the PD20 into line out mode. It also has an entirely effective two way Bluetooth implementation too. It’s still perfectly possible to use the Astell & Kern as a compact digital source for your system if the fancy takes you, even if the neatness of the PD10’s dock is absent.

AstellKern PD20 VU meterAstellKern PD20 VU meter
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So far, these are only minor changes from the PD10 but at this point, the PD20 starts to differ significantly. The PD20 is fitted with software that Astell & Kern has developed with Audiodo to perform an interactive listening test on your hearing and adjust the output of the PD20 based on your feedback.

Running the test takes less than five minutes and you can store multiple profiles on the device as well. In order for this result to be consistent, you’ll find a small pair of earphones in the box to run the test with that ensures the results will be consistent.

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This is partnered both with tone control adjustment and an on board EQ to further tweak the performance to your needs. This is by far the most flexible and customisable Astell & Kern device I’ve tested and it should allow the PD20 to match up with pretty much any headphone and then adjust what it’s doing to suit your needs. Neither is it done there.

There is also software called Audiosphere which Astell&Kern claims ‘goes beyond conventional stereo, delivering a powerful sense of spatial immersion. It expands two-channel audio into a virtual three-dimensional sound field and offers four presets.’ I have to say it’s an acquired taste in use but it’s there if you want it.

AstellKern PD20 connectionsAstellKern PD20 connections

Performance

  • Capable of excellent performance even with no EQ engaged…
  • … but it gets better still once you do
  • Switchable amp modes have less effect
  • Capable used as a line level source

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Something that is very important to get across about the PD20 is that the new suite of software isn’t something that it ‘needs’ to have engaged to deliver a decent performance.

Leave it switched off, the EQ set to flat and none of the upsampling engaged and this is still a superb piece of audio equipment. Using it as a Roon Endpoint and sending it random corners of my music library did nothing to unsettle it and it’s as happy with the scuzzy shoegaze of New Meaning by Tempers as it is with the sublime high res of Sarah Jarosz’s Blue Heron Suite.

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It’s tonally accurate and impressively good at keeping a feeling of space and three dimensionality in what you are hearing, even when you are using earphones.

AstellKern PD20 settingsAstellKern PD20 settings
Image Credit (Trusted Reviews)

If you do take the time out to run the hearing tests though, it does have a meaningful effect on the performance. For my sins, I am 45 and while I have looked after my hearing as best as I can, I am undoubtedly experiencing some rolling off at higher frequencies. After the tests had been run, there is a little more treble energy to the lovely Hallucinating Love by Maribou State that makes it a little more vibrant and exciting without it tipping over into being bright or harsh.

Something I found interesting is that I’ve lost a fraction more of the high end registers in one ear than the other and the test resulted in a gentle rebalancing of this which ensured the performance had a greater sense of stereo to it.

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I was a little concerned that this would in turn affect adding crossfeed to the signal (as what was being transferred to the other channel would be boosted over what that ear ‘needs’ but I needn’t have worried and I still preferred the performance with some crossfeed engaged.

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AstellKern PD20 playbackAstellKern PD20 playback
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Against this, I have found the amp modes to be less profound in what they do. This is partly down to the reality that none of the headphones and earphones that live here are very hard to drive so the extra current on offer doesn’t have a night and day effect but, even allowing for this, I suspect that the digital tweaks will make more difference for most owners than the amp mode switches which I suspect will see less use once some initial tinkering has taken place.

There is also the good news that, while the PD20 doesn’t feel quite a slick to use in a fixed installation as the PD10, it’s still capable of delivering a truly satisfying performance.

Listening to Boards of Canada’s mighty Prophecy at 1420MHz via the PD20 captures the shifting and positively unsettling power of the work, the immediacy and scale it has and the intricate details of the samples are well worked into the main system.

The PD20 feels less a portable audio source than the PD10 but it doesn’t prevent it from being entirely effective used as one.

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Should you buy it?

After a few years showing that their products could be more than a portable player, the PD20 feels like a revisiting of the concept. The extra software fitted means it is more flexible and capable of delivering a sparkling performance with pretty much any headphone or earphone at home or on the move.

This is still a big, heavy and expensive way of listening to music on the move and, as we head into summer with fewer pockets to hand, many people will find the PD20 simply too big and pricey to relax into using it out and about.

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Final Thoughts

This isn’t a replacement for the PD10 and neither is it a clear cut higher spec model either.
 
What it is might be best seen as a considered take on what a high spec portable player needs to be in 2026.

The overlapping nature of the Astell & Kern range means that this here to be a viable option for headphone only customers who might have been feeling left out by the system integration efforts of the PD10.

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How We Test

We test every portable music player we review thoroughly over an extended period of time. We use industry standard tests to compare features properly. We’ll always tell you what we find. We never, ever, accept money to review a product.

Find out more about how we test in our ethics policy.

  • Tested for several days
  • Tested with real world use

Full Specs

  Astell & Kern PD20 Review
CPU Octa-core
Manufacturer Astell & Kern
Screen Size 6 inches
Storage Capacity 256GB
Expandable storage Up to 2TB
Battery 5770 mAh
Size (Dimensions) x x INCHES
Weight 313 G
DAC ESS ES9027PRO x4
USB DAC Mode Yes
Release Date 2026
Resolution x
Connectivity Wi-Fi, Bluetooth 5.3
Colours Silver
Audio Formats WAV, FLAC, WMA, MP3, OGG, APE, AAC, ALAC, AIFF, DFF, DSF
Touch Screen Yes
USB charging Yes
Inputs USB-C
Outputs Unbalanced Out (3.5mm), Optical Out (3.5mm) Balanced Out (4.4m, only 5-pole supported)
UK RRP £1799
USA RRP $1970

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DataBahn raises $40m to sell it

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The glamorous part of AI is the models. The expensive, unglamorous part is getting them the right data. A startup just raised $40 million betting that job is the next big enterprise layer.

DataBahn, a Texas company founded in 2023, has closed a $40 million Series B led by Insight Partners, it said on Thursday. Forgepoint, GTM Capital and S3 Ventures joined. The round takes its total funding to $59 million.

DataBahn sells what it calls an “agentic data control plane.” In plain terms, it is a neutral layer between the systems that produce enterprise data and the ones that consume it, from security tools to data warehouses and, now, AI agents. Rather than shovel every log into every system, it reduces, enriches and routes only what is needed, and pulls extra context on demand.

The bill nobody can pay

The timing is not an accident. Companies now generate more telemetry than their tools can afford to process. Cloud transfer fees, storage, rising data volumes and AI inference costs are all climbing at once. Moving everything, everywhere, has become a bill few can justify.

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AI sharpens the problem. Agents do not just answer questions; they act. That needs data that is current, well-structured and governed. A control plane can also decide what an agent is allowed to see, and log how each piece of data was changed and routed, a governance job that matters in regulated industries.

Less plumbing, more judgment

The product tries to move the smarts into the pipe. Cruz AI, its “data engineer,” watches for when a source changes format and breaks a pipeline, then drafts the updated parser for a human to approve. That replaces the slow work of hand-building each connector.

The pitch is landing. DataBahn reports revenue up more than 400% year on year, 180% net revenue retention and no customer churn. Fortune 100 firms in healthcare, finance, manufacturing and transport use it, including MVB Bank and the Canada Pension Plan Investment Board. It sells mostly through partners, plugs into Microsoft’s security stack, and grew out of the observability and security-telemetry world.

A crowded, buzzword-heavy field

There is a catch. Cribl, Splunk and the big cloud and security vendors all route and store data, and “agentic data control plane” is a label DataBahn has to prove is a real, separate layer. Its answer is neutrality: no lock-in to one store, one vendor or one model. It will show new features at Black Hat next month.

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The wider bet is simple. The money flooding into AI infrastructure is starting to chase the plumbing, not just the models. DataBahn’s wager is that enterprises do not need to collect more data. They need to govern what they already have well enough for AI to use it.

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Do you support banning phones in schools? A new poll suggests 77% of adults are now in favor of a classroom ban

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Banning phones in schools. Yay or nay? It’s certainly a topic that’s raised debate on both sides in recent years as more states look to enforce stricter rules. Interestingly, however, it does appear that public opinion is starting to sway heavily towards the ‘pro ban’ camp.

A new report from the Pew Research Center has just concluded that an overwhelming 77 percent of adults surveyed now support a ban on phones in the classroom. That’s a massive increase from the 36 percent reported just two years ago.

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What is Apple Arcade? Everything you need to know about the gaming service included with your One subscription

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If you’re a die-hard iPhone user, then there’s a strong chance that you already have access to Apple Arcade and don’t take full advantage of it. The gaming service is currently included with all tiers of the Apple One subscription — an all-in-one bundle that also includes the likes of iCloud Plus, Apple TV Plus, and Apple Music in one monthly fee.

Ultimate Guide to Apple Arcade

TechRadar's Ultimate Guide to Apple Arcade.

(Image credit: Apple / Future)

This article is part of our Ultimate Guide to Apple Arcade: the definitive guide to everything that you need to know about the gaming service. Be sure to browse the full series here.

Even if you don’t pay for Apple One, a free three-month trial of Apple Arcade comes bundled with every new iPhone, iPad, Mac, or Apple TV, plus, the service is available as a standalone subscription if you don’t want it bundled with anything else. Sounds great, right? But what actually is Apple Arcade, how much does it cost, and is it really worth the price?

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Greenpan Frost Ice Cream Maker, Soft Serve & Frozen Drinks Review

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Verdict

The Greenpan Frost is a frozen drink and ice cream maker. Within one hour you can be enjoying your favourite frozen treat, which is smooth and perfectly formed. I found it really easy to set up and use, but cleaning up was a bit of an operation. And whilst it is a compact design, it does still take up space on the kitchen worktop – which will become more noticeable if this appliance gets seldom use.

  • Makes a variety of drinks, snacks & desserts

  • Neat, compact design

  • Easy to set up & use

  • No single-serve

  • Narrow pouring shute (makes a mess)

  • Tricky to clean

Key Features

Introduction

Compact yet versatile, the Greenpan Frost Ice Cream Maker, Soft Serve & Frozen Drinks is a dedicated appliance that can make all sorts of frozen treats from five different modes within the hour.

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By pressing just one button you can opt for a Slushie, Soft Ice Cream, Spiked Slushie, Sorbet or Milkshake. Turn a dial, and you can choose from seven different textures.

Whilst it’s £399 price makes it more expensive than rivals, you don’t need to freeze the mixture before using it, like you need to do with the Ninja Creami Deluxe, and it offers more customization.

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Greenpan Frost Ice Cream Maker, Soft Serve & Frozen Drinks on counterGreenpan Frost Ice Cream Maker, Soft Serve & Frozen Drinks on counter
Image Credit (Trusted Reviews)

Design and Features

  • Compact design
  • 6 modes, 7 textures
  • Removable parts

The Greenpan Frost is a neat, compact machine that takes up little space on the kitchen worktop. Measuring 17.3(h) x 8.7(w) x 17.2(l) inches, it won’t quite fit underneath most wall cabinets, but it’s far enough away from the wall on the worktop to still be comfortably used.

It’s all controlled by a control dial and mode button; turn the dial to control the texture and press the dial to start or stop, and use the mode button to cycle between six modes.

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Greenpan Frost Ice Cream Maker, Soft Serve & Frozen Drinks controlsGreenpan Frost Ice Cream Maker, Soft Serve & Frozen Drinks controls
Image Credit (Trusted Reviews)

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These six modes will make you a chilled, iced drink or frozen desert in no longer than 45 minutes. Starting at number 1, you can make a slushie to make icy treats then; 2 for soft ice cream; 3 for spiked slushies; 4 for sorbets; 5 for milkshakes and 6 for extrude/clean.

It does not have an on / off switch.

You’ll do all the mixing in the 2QT (64oz or around 1.9L) mixing bowl, which is clear so that you can see the ingredients be transformed into a chilled or frozen treat.

Greenpan Frost Ice Cream Maker, Soft Serve & Frozen Drinks mixing bowlGreenpan Frost Ice Cream Maker, Soft Serve & Frozen Drinks mixing bowl
Image Credit (Trusted Reviews)

Most of the parts are removable for cleaning. This includes the mixing bowl which unclips by turning it anti-clockwise and the stirring blade which can be slipped off. The handle can also be fixed into position with the pin latch.

Greenpan Frost Ice Cream Maker, Soft Serve & Frozen Drinks handleGreenpan Frost Ice Cream Maker, Soft Serve & Frozen Drinks handle
Image Credit (Trusted Reviews)

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It’s looks like a fun appliance with a pop-up cone holder and lever handle. It’s also available in a choice of five colours including Cream, Licorice, Berry, Pistachio and Cotton Candy. It arrives pretty much fully assembled; you’ll just need to attach the handle and drip tray.

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Greenpan Frost Ice Cream Maker, Soft Serve & Frozen Drinks mixerGreenpan Frost Ice Cream Maker, Soft Serve & Frozen Drinks mixer
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In the box, the Greenpan Frost comes with the following accessories: bristle cleaning brush, 2x extrusion head gaskets, sealing ring, silicone cleaning brush/installation rod, handle and handle fixing pin.

Performance

  • All-in-one
  • Can make a creamy, frosted milkshake in 30 minutes
  • Quiet

Greenpan Frost is an all-in-one appliance that’ll stir and frost ingrients to make a selection of treats. It doesn’t do all the prep work though. For example, it won’t blend berries into a smooth pulp and it won’t dissolve sugar either.

The first treat that I made was soft ice cream. I needed to buy more whole milk, heavy (double) cream and vanilla extract. All these ingredients, along with the sugar, needed to be whisked together before pouring into the mixing bowl.

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You’ll need a jug to pour in the whisked ingredients and a steady hand because the chute is narrow and, as I found, this can make a mess.

Greenpan Frost Ice Cream Maker, Soft Serve & Frozen Drinks making ice creamGreenpan Frost Ice Cream Maker, Soft Serve & Frozen Drinks making ice cream
Image Credit (Trusted Reviews)

I then selected Soft Ice Cream Mode and chose a texture level of 4. It churned until the Frost switched to “Cool” and beeped one hour later.

At first I had a bit of bother to extract the ice cream – it didn’t start to drop when I pulled the lever down. Instead I *think* I panicked and pressed “Extract” mode and removed the handle (there’s my error) so it all started to drop onto the drip tray and I couldn’t stop it. I ended up filling up a glass vessel and spooning out the mixture into cone (the cone holder came in handy).

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Greenpan Frost Ice Cream Maker, Soft Serve & Frozen Drinks finished ice creamGreenpan Frost Ice Cream Maker, Soft Serve & Frozen Drinks finished ice cream
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Lesson learned.

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Next I tried making a Strawberry milkshake using “Milkshake” mode. I blended together the strawberries, vanilla and sugar before whisking in the whole milk and heavy cream before pouring in to the mixing bowl.

Again, I made a mess when pouring in the mixture to the mixing bowl.

Greenpan Frost Ice Cream Maker, Soft Serve & Frozen Drinks pouring milkshakeGreenpan Frost Ice Cream Maker, Soft Serve & Frozen Drinks pouring milkshake
Image Credit (Trusted Reviews)

I selected “Milkshake” mode and texture level 4. Then, 30 minutes later I heard a beep and the machine switched into “Cool” mode.

Initially I wasn’t ready to drink a cold milkshake so I left it whirling around in the mixing bowl. The Greenpan Frost will keep in “Cool” mode for two hours after the selected texture setting has been reached.

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The recipe I had followed made enough milkshake for 3-4 people so while I enjoyed one glass of it, I extrududed the rest and put it on the fridge for the kid’s to enjoy later after school. When it was first extruded, it was too frosty for me (too frosty for a milkshake really), so it was enjoyed 30 minutes after leaving the mixing bowl; it was thick, creamy and fluffy.

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It would have been a good idea to strain through a fine mesh to remove the seeds but, alas, I did not so some of these found there way around the seal in the extrustion head.

Greenpan Frost Ice Cream Maker, Soft Serve & Frozen Drinks milkshakeGreenpan Frost Ice Cream Maker, Soft Serve & Frozen Drinks milkshake
Image Credit (Trusted Reviews)

I also made raspberry sorbet using “Sorbet” mode. I dissolved some sugar with water and lemon zest, before adding to a bowl of blended raspberries with water. I then strained the seeds from the mix because I can’t imagine the sorbet will go down well with all the hundreds of raspberry seeds on the palette.

I poured the strained mixture into the mixing bowl and selected “Sorbet” mode, texture 1. Then, 40 minutes later it was ready to extrude.

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Greenpan Frost Ice Cream Maker, Soft Serve & Frozen Drinks making sorbetGreenpan Frost Ice Cream Maker, Soft Serve & Frozen Drinks making sorbet
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The results were delicious, with the mixture evenly frosted – and it extruded perfectly. I only kept it in “Cool” mode for a few minutes before extruding because I heard a squeaking noise which I guess is from some resistance from the stirring blade inside the mixing bowl.

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Greenpan Frost Ice Cream Maker, Soft Serve & Frozen Drinks raspberry sorbetGreenpan Frost Ice Cream Maker, Soft Serve & Frozen Drinks raspberry sorbet
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I recorded a noise level of 58dB of the GreenPan Frost when it was in use which is equivialant to a quiet street. The noise level increase to 64dB when it was in “Cool” mode.

To clean the Greenpan Frost I switched over to the Extrude/Clean mode after each recipe I tried. I poured a solution of warm water and liquid soap into the mixing bowl, to clean the bowl and stirring blade. I kept the handle levered down to empty it into a large bowl underneath (I removed the drip tray to get the bowl snug underneath the extrusion head).

After this, the mixing bowl, stirring blade and drip tray all needed washing by hand with warm soapy water. I found that, especially after mixing whole milk and double cream, there was a layer of fatty residue on these parts mentioned that the Extrude/Clean mode alone doesn’t budge. The extrusion head also trapped some residue around the seal that only handwashing (and patience) can remove.

Final Thoughts

I’ve had a lot of fun using the Greenpan Frost. I’ve made icy treats that have been previously shop-bought, and the results have been delicious.

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Through from set-up to using the Frost it has been really easy, with only one dial and one button to navigate in order to achieve a treat some 30 minutes later. Whilst there is some prep work to the ingredients such as mixing and straining, the Frost stirs to even texture and temperature throughout the mix.

However, I found bulk-making to be a nuisance, owed to a lack of space in the fridge or freezer and storage units large enough to contain the treats. And whilst the overall design of the Frost is neat and compact, if it’s only going to be used once or twice a year then you might want to think again about buying it because it’ll only take up space in the cupboard.

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Should you buy it?

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You reguarly enjoy iced drinks and chilled desserts

It’s quick to make a slushie, ice cream, slushie, sorbet or milkshake.

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You want to batch make and store

This machine is best for fresh treats enjoyed there and then, and is a bit more fiddly if you want to extrude and store the results.

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How We Test

We test every small appliance thoroughly over an extended period of time. We use industry standard tests to compare features properly. We’ll always tell you what we find. We never, ever, accept money to review a product.

Find out more about how we test in our ethics policy.

  • Used to make ice cream, milkshake and… to use three of the five controls
  • Recorded the noise level when mixing

FAQs

Does the Greenpan Frost Ice Cream Maker, Soft Serve & Frozen Drinks keep treats cold?

Yes, it will keep treats cold for up to two hours.

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Full Specs

  Greenpan Frost Ice Cream Maker, Soft Serve & Frozen Drinks Review
Manufacturer
Size (Dimensions) 222 x 438 x 441 MM
Weight 14 KG
Release Date 2026
First Reviewed Date 29/07/2026
Model Number Greenpan Frost Ice Cream Maker, Soft Serve & Frozen Drinks
Blender type Frozen treat maker
Controls Mode dial
UK RRP £399
USA RRP $399

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NASA’s Swift rescue slips to late August as LINK battles its spin

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SCIENCE

Engineers make progress in stabilizing mission but push back the rendezvous date

Katalyst Space has confirmed that problems with its LINK spacecraft have delayed its attempt to rescue NASA’s Swift observatory, with rendezvous now targeted for the end of August.

Katalyst disclosed the delay in an update on the spinning spacecraft. Engineers used a thruster to cut LINK’s rotation rate from 9 degrees per second to approximately 4 degrees per second, with further burns planned.

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Katalyst and NASA are also developing a new attitude controller suited to the spacecraft’s reduced capabilities. Engineers are determining which systems remain usable and testing their plans in a simulator before trying them on the vehicle in orbit.

The trouble has pushed the targeted rendezvous to the end of August. LINK is supposed to sidle up to Swift, survey it, grapple the observatory, and carry it to a higher orbit. For now, however, Katalyst says: “We’re focused on stabilizing the spacecraft and restoring core system functionality.” Any rendezvous attempt depends on that work succeeding.

LINK launched earlier this month, less than a year after NASA awarded Katalyst Space the contract for a rescue mission. The spacecraft encountered problems during commissioning before going into a spin over the weekend. Earlier this week, Katalyst reported that two of the three reaction wheels, used to control LINK’s attitude, were inoperable, but the team was working to stabilize the vehicle using its electric propulsion thrusters.

Time is running short. Swift is expected to enter the Earth’s atmosphere in the coming months. The observatory has enjoyed a prodigiously long life and far exceeded its primary mission, but its orbit is decaying and it cannot raise itself. LINK’s success could add years to Swift’s operational lifetime.

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In January, almost all of NASA’s models predicted that Swift would re-enter by the summer of 2026. Most science operations were paused in February to buy more time. More recent predictions indicate that it could dip below 300 km, the altitude beneath which raising its orbit becomes more difficult, around November.

Katalyst must now stabilize LINK, secure NASA’s approval for its revised plans, and reach Swift before the observatory sinks too low for a practical rescue. ®

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What 20 Million Bans Reveal About The Stress On Wikipedia’s Volunteers

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from the moderating-in-public dept

This article is republished from The Conversation under a Creative Commons license. Read the original article.

This year, Wikipedia is celebrating 25 years as the Internet’s encyclopedia that anyone can edit. In its first decade, the quirky experiment for passionate nerds exploded in popularity. It became a ubiquitous information resource and a homework helper for schoolkids, much to the dismay of skeptical teachers.

In its second decade, amid the public’s growing dissatisfaction with the mangling of facts in popular discourse, it took on a new role as information infrastructure, helping categorize and validate information worldwide. Wired magazine deemed it “the last best place on the internet.” The hope was that the volunteer project could serve as the antidote for misinformation. Platforms from Facebook and Twitter to Alexa and YouTube began embedding Wikipedia material to ensure that users had context for what they read or saw.

That role has become more acute in recent years. Artificial intelligence developers have relied deeply on Wikipedia to train the large language models behind popular chatbots, which weight clean, reasonably reliable information sources more heavily than the rest of the web. Chatbots and AI-powered search engines have intensified Wikipedia’s significance, even as they siphon its readers by answering questions directly, with fewer people going to the source site itself.

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But as Wikipedia’s importance – and size – has grown, the size of the volunteer corps that maintains it has not, and the number of volunteer administrators, a key moderation role, has shrunk.

I’m a researcher who studies social media platforms. I analyzed two decades of the site’s moderation records to understand the effect of these conditions. I found changes in behavior that appear to prioritize content quality while weakening the project’s ability to recruit and retain new volunteers.

Under pressure

As Wikipedia has become more prominent, its resistance to top-down control has made it a target for people who have political or financial power. There is frequent news about takedown demands and censorship abroadinvestigations and threats to its nonprofit status in the U.S., and, outside the U.S., volunteers have been arrested and imprisoned.

The Wikipedia community is also sensitive to its rising importance, but not in the way you might think. Contributors are keenly aware of political rhetoric that takes aim at their project or threatens volunteers. But the chief effect on volunteers has been a sense of heightened obligation to their global readership, which has gradually increased quality standards.

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As a longtime volunteer myself, I’m often taken by the community’s perseverance and the people’s desire, above all, to get on with their work of summarizing the world’s knowledge.

The English language Wikipedia has maintained a reasonably steady number of contributors since 2010 – about 40,000 – yet its size and importance have grown. In 2006, it contained 1 million articles; in May 2025, it passed 7 million. A new issue is an influx of low-quality content generated by large language models.

The steady decrease in administrators is especially concerning. Administrators are a subset of trusted users, elected by the community at large, who are given powers such as the ability to delete articles or block users from editing. Unlike moderators at for-profit platforms, Wikipedia cannot simply hire more administrators. There are slightly more than 800, down from almost 1,800 in 2011, and they’re not all active.

So Wikipedia’s role has grown, but it is held together by a relatively small, shrinking community of unpaid volunteers. To keep up, the community in general and administrators in particular have had to raise their efficiency, making trade-offs between maintaining open participation and raising article quality. These trends and their costs are well documented. They are clearly visible in one of the basic administrator routines: blocking.

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Shown the door

Blocking is when an administrator determines that a user is so detrimental to the project that they must be prevented from making any further edits. The blocked user can still read Wikipedia, but cannot change it.

Unlike the opaque moderation systems at the large internet platforms that I normally study as a researcher, such as YouTube or TikTok, nearly every administrative action on Wikipedia is recorded in a public log. I used these logs for a study analyzing all 20 million blocks made on the English language Wikipedia over the past two decades. I looked for patterns in frequency, duration and reasons for a block. I also assessed whether those patterns corresponded to the growing trade-offs between openness and quality.

I found that the frequency of blocks has risen sharply in recent years due to administrators using bots to preemptively block proxies. Proxies are services such as virtual private networks, or VPNs, that people use to conceal their identity, often to facilitate abuse or manipulation on Wikipedia. One of these bots, ST47ProxyBot, was so active that it accounted for the most blocks in the site’s history. Preemptive proxy blocking likely prevents damage, but it can also occasionally stop good-faith contributors. Given the increasing popularity of AI agents and their disruptive potential, this practice is likely to continue to expand.

I then removed proxy blocks from the analysis so I could focus on humans who were blocked and why. In the early years, administrators made the majority of blocks for vandalism: intentionally bad or nonsensical edits. That has shrunk to about a quarter of all blocks today. Blocks have risen for promotional editing and for sockpuppetry — when one person creates multiple accounts to manipulate content. These shifts speak to Wikipedia’s increased prominence as a target for influence.

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Signs of stress

What I found most interesting was administrators’ greater use of generalized reasons for blocking, such as “disruption.” Wikipedia defines disruption as “a pattern of editing that disrupts progress toward improving an article or building the encyclopedia.” But citing this can mean nearly anything seen as counterproductive. The trend is partly explained by “disruption” being in a list of boilerplate rationales that administrators can choose from instead of entering a customized reason.

But it’s also the kind of trend I would expect to see in a labor force stretching to keep up. Administrators don’t act arbitrarily, and their actions are publicly logged and closely scrutinized. A loss of trust leads to an administrator losing their position. But to be effective, general explanations for blocks rely on shared understandings that new users may not have. Research on blocked users shows that when a sanction feels vague or unfair, volunteers are more likely to walk away – or dig their heels in – rather than reform. Good for efficiency; bad for bringing new users into the fold.

Blocks are also lasting longer on average. That, together with preemptive blocking and generalized rationales, suggests that the volunteer community is increasingly prioritizing prevention, efficiency and content quality over efforts to rehabilitate new users.

And the work is not spread evenly among the roughly 800 administrators: For many years, the most active 10% of administrators have made about 80% of the blocks. That high number dropped to 37% in 2024, largely due to changed activity by a single prolific administrator.

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Bearing the cost

Wikipedia’s openness is part of how its volunteer community grew in the first place. Now that Wikipedia has become infrastructure, that community is rationing openness to preserve quality for readers. If Cory Doctorow’s zeitgeist-capturing idea of platform “enshittification” is fundamentally about ruining the experience of end users for the sake of the shareholders, Wikipedia is attempting something like the opposite. The end-user experience is being preserved, and the people behind the scenes are bearing the cost.

Wikipedia has adapted remarkably well in its evolution from early web experiment to one of the most important global sources of information. The open question, for a resource that so many humans – and now machines – rely on, is how long the volunteer system can keep enduring the cost.

Ryan McGrady is Senior Research Fellow at the Initiative for Digital Public Infrastructure, UMass Amherst

Filed Under: bans, content moderation, moderation, wikipedia, wikis

Companies: wikimedia foundation, wikipedia

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Bad updates, broken cables and blackouts – Cloudflare reveals some of the wildest reasons behind Internet downtime across the world

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  • Cloudflare summary logs a typhoon, two earthquakes, power failures, and thirteen government exam shutdowns
  • It also identified a fiber cut, drone damage to an AWS region, and a botched DNSSEC key rollover
  • The report’s sharpest finding is that Tanzania’s accidental power blackout looked almost identical in the data to its deliberate election-day shutdown in 2025

Cloudflare has published its latest account of what recently knocked chunks of the Internet offline, and the list reads like a catalogue of everything that can go wrong at once: a typhoon, two earthquakes a minute apart, a national power failure, ten government shutdowns timed to school exams, a fiber cut, drone damage to a cloud region, and a routine cryptographic key update that briefly made every .de website in the world unreachable.

Drawn from traffic telemetry on Cloudflare Radar, it is a useful reminder that the systems most people treat as a utility are held together by a surprisingly small number of things.

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Grand Jury Witness: Reflecting Pool Was Already Damaged Before Arrested Man Touched It

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from the yet-another-vindictive-prosecution dept

Donald Trump swore he could turn the Lincoln Memorial Reflecting Pool into something he could use to bask in his own reflected glory. Instead, it turned out to be everything we expect from Trump: braggadocio followed by abject failure.

Trump hired some guys he used to do some stuff to his personal pool(s) back in the day. It was a no-bid contract — one that was immediately extolled by Trump as Great Stuff. According to Trump, his personal cabana boys could get the job done right, on time, and under budget.

None of that happened. His boys took to the pool repair, doing their level best to behave like government contractors. Trump then did a Glory Roll across the unfinished sealant with his motorcade to show off for the boys back at the White House. A week or so later, the pool was refilled. For a brief moment, it showed off the “American flag blue” Trump thought was missing from the original fixture. Then it turned into a blend of algae and peeling sealant.

Instead of pulling out his receipts and asking his pool boys whether this reflecting pool refurb was still under warranty, Trump claimed the floating chunks of blue sealant bobbing around in the green muck was the work of vandals. And, of course, he had political appointees willing to press this point on his behalf. Jeanine Pirro — the US Attorney for the District of Columbia — got right on it, arresting former Olympic canoeist David Hearn on felony vandalism charges.

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Pirro alleged Hearn had damaged “two square feet of sealant.” Well, it takes $1,000 to make vandalism charges a federal felony. While this damage estimate is subject to federal no-bid contract markup, taking someone down for doing two square feet of damage is insane, especially when Trump is still out there claiming vandals cut a 150-350 foot gash into the pool sealant.

Trump also promised there was proof of his wild allegations — something that would presumably show up as the DOJ attempted to turn vandalism arrests into federal indictments.

Well, the DOJ managed to secure an indictment against David Hearn. And it managed to do this despite its own witness stating the pool was already fucked before Hearn decided to put his hands on end results of this damage:

A key grand jury witness in a case against a former Olympic canoeist accused of tampering with the Lincoln Memorial Reflecting Pool testified that the area was already damaged and would have required repairs regardless, lawyers said in a court filing Monday.

[…]

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The witness, who is not identified, was the only person who testified about damages, and said that the property had already been damaged before, authorities say, Hearn stuck his hands in the water, according to Hearn’s team.

Now, for those of you unaware of how grand jury proceedings work (and especially for those MAGA folks who like to show up and be deliberately ignorant), we’ll break this down quickly. A grand jury is not like a regular jury. Its sole purpose is to decide whether or not the government has enough evidence to support an indictment. The accused person is not there, nor are they represented by the lawyers. This is completely non-adversarial. And YET, the government’s witness testified to the grand jury that the pool was already damaged before the accused even arrived on the scene of the alleged crime.

What’s absolutely wild is that the DOJ still got its indictment despite this damning testimony from its own witness. Welcome to Trump Town, I guess. But we’ll see how long this indictment lasts. Hearn’s legal reps have filed a motion demanding copies of grand jury documents because it’s pretty fucking clear some bullshit must have been pulled to get Hearn indicted even though a government witness testified that the pool was already in shambles.

Lawyers for David Hearn, a 67-year-old who represented the United States at three Olympic Games, submitted a court filing seeking access to transcripts of the grand jury testimony as well as the instructions given to the panel that ultimately indicted Hearn, claiming that there were “irregularities” in the proceedings that led to the indictment. 

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In the filing, Hearn’s legal team suggests that the jury was not “properly instructed” on the crime Hearn stands accused of, noting specifically that felony destruction of property requires the perpetrator to have caused $1,000 or more of damage. The attorneys pointed to the testimony of the federal government’s own witness, an official from the National Park Service, who suggested that the pool was damaged long before Hearn interacted with the pool and that repairs were already being sought.

The full filing [PDF] by Hearn’s legal team is embedded below. It’s worth a read. And I certainly hope the judge grants this motion because if it contains the sort of stuff these accusations suggest it the documents might contain, this won’t be the first time the Trump administration has been caught cheating even though the process already allows the government to put its prosecutorial thumb on the scales.

Filed Under: asshats, david hearn, dc, department of interior, donald trump, jeanine pirro, reflecting pool, trump administration

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