P&O Cruises has introduced a new sun lounger policy on its cruise ships, and passengers are divided over it
In the latest development in the sun lounger ‘wars’, P&O Cruises has introduced a new policy on beds to ensure that passengers don’t reserve them. It comes after a German tourist won a payout this month after he was unable to secure a sun lounger on holiday.
The man was on holiday in Greece in 2024 with his family and said he spent 20 minutes each day trying to find a bed, even waking up at 6am. He sued his tour operator for not enforcing a ban on reserving beds and judges in a district court in Hanover ruled in his favour, BBC news reports.
Judges ruled that his family were entitled to a refund of €986.70, despite an initial refund of €350 being paid by the tour operator. It was decided that the tour operator should have an obligation to make sure there was an organisational structure in place to better ensure guests can obtain a bed.
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Reserving beds has long been an issue for holidaymakers, with guests at many resorts across Europe rising at the crack of dawn to claim a sun lounger. Now P&O Cruises has made a move on the issue.
The British cruise line caters exclusively to British holidaymakers seeking both family-orientated and adults-only voyages, SurreyLive reports. The firm predominantly departs from Southampton towards sought-after locations including the Caribbean, Mediterranean and Norwegian Fjords.
On certain sunnier sailings, the operator has implemented a new regulation for passengers wishing to utilise the vessel’s sun loungers. One passenger posted an image of a P&O lounger featuring a fabric cover across the headrest bearing written instructions.
The message stated: “Loungers get lonely. Please don’t reserve. If left for more than 30 minutes, belongings will be moved to the lonely lounger pick up point.” The individual included the caption: “Is this move long overdue by PandO cruises or a bit over the top.”
Britons have endured considerable mockery regarding their tendency to claim sun loungers at daybreak by depositing a towel on the seat before returning to their accommodation. However, it appears this practice has transferred from coastal resorts or hotel pools to cruise liners over the years. The policy amendment has proved controversial amongst passengers, with numerous individuals declaring it had been a “long time coming”.
One passenger remarked: “We had our 1st cruise in December there was a group of about 7 or 8 older women who did this all the time on sea days! They were fuming when their stuff was removed, it was hilarious, so entitled!”
A second remarked: “Long overdue. I often am looking for a lounger by the pool to have one to dry off after a swim and I can never get one in the sun to dry my swimsuit enough to get back to the cabin usually I just take any empty one and by the time they come back I’m usually dry.”
A third individual noted: “This was on Britannia in January and was enforced. The staff went round and put a sticker warning on after 30 minutes, then 30 minutes after that, if the sticker was still there, the towels were removed.”
Another commented: “It’s a brilliant idea. What bemuses me is people leaving one empty sun lounger between them and other people. They do it in the theatre too. It means other couples have to sit apart – my husband prefers it that way as I can’t talk to him!”
Other passengers, nevertheless, questioned whether implementing a 30-minute restriction on the loungers was reasonable. One guest stated: “I’m definitely the minority here but personally, I think 30 minutes is unreasonable. I am absolutely fine with an hour and think it is unfair for people to ‘reserve’ sunbeds and head off for hours…BUT, I also think it should be ok for families to go in the pool, maybe grab a drink and queue at the snack bar then head back to the sunbeds…this can take more than 30 minutes!”
Another suggested: “An hour would be better, only so people could go grab lunch/food together. My husband and I would be happy taking it in turns if it meant we got a bed though.” A third commented: “If your nipping in for lunch maybe half hour is a bit mean.”

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