Business
Turning Flight Delays Into Consumer Power
Air travel runs on tight schedules and complex systems. When flights are delayed or canceled, most passengers feel confused and unsupported. Many do not know their rights. Others assume the airline’s answer is final.
Irina Ciochiu built her career around changing that.
As the Founder and CEO of FlightHelp, Ciochiu works at the intersection of law, aviation, and consumer rights. Her mission is clear. Help passengers understand when they may be eligible for compensation and guide them through a process that airlines often make difficult to navigate.
But her path into this industry was not accidental.
Early Background and Legal Foundation
Irina Ciochiu grew up in Romania and later studied law at the University of Craiova. During her legal studies, she became interested in how regulations work across borders and how difficult they can be for ordinary people to use in practice.
That realization shaped her career.
She noticed that many industries had strong legal protections on paper, but very little practical support for consumers trying to enforce them.
“Success is creating systems that solve real-world problems at scale,” she says. “Especially in industries where individuals often lack support.”
That idea eventually became the foundation for FlightHelp.
Why Irina Ciochiu Focused on Passenger Rights
The aviation industry is heavily regulated. In Europe, EU261 gives passengers the right to compensation in many cases involving delays, cancellations, and denied boarding.
But knowing those rights and successfully enforcing them are two very different things.
According to European consumer groups, millions of passengers may qualify for compensation each year under EU261, yet a large percentage never pursue claims. Many travelers either do not understand the process or accept the airline’s explanation without challenge.
Ciochiu saw a major gap.
Instead of pursuing a traditional legal career path, she focused on creating practical systems that help passengers navigate these regulations more effectively.
“Legal thinking, persistence, and the ability to translate complex rules into simple solutions are key,” she says.
That mindset led to the launch of FlightHelp.
How FlightHelp Helps Passengers Navigate Airline Claims
Launching a company in the aviation sector meant dealing with multiple jurisdictions, airline policies, and constantly changing operational issues.
“Navigating regulatory complexity across multiple jurisdictions while building a scalable business in the aviation space,” Ciochiu says, “was one of the biggest challenges.”
Rather than avoiding complexity, she built systems around it.
FlightHelp focuses on helping passengers submit and manage compensation claims under EU261 and similar frameworks. Ciochiu emphasizes that passengers should not rely solely on airlines to determine whether a claim is valid.
Even when airlines cite “extraordinary circumstances” as the reason for a disruption, passengers may still qualify for compensation depending on the situation and supporting evidence.
This is one reason she encourages travelers to seek professional assistance instead of handling claims entirely on their own.
Airlines also rarely provide passengers with the actual operational reason for a disruption in writing. That lack of transparency can make it difficult for travelers to evaluate whether a denial is legitimate.
According to Ciochiu, this is where professional support becomes important.
The process often involves reviewing operational details, documentation, and legal standards that most passengers do not have access to or experience interpreting.
Her focus is not just processing claims. It is helping passengers understand the system they are dealing with.
Why Airline Transparency Matters
Passenger rights have become a bigger issue as European air traffic continues to increase. Industry data shows that delays and cancellations remain common during peak travel seasons.
But many passengers still assume the airline has the final word.
Ciochiu believes awareness is one of the biggest missing pieces.
“Most challenges become manageable once you start moving through them,” she says. “Passengers often give up too early because they assume the process is closed after the airline responds.”
She believes travelers should document delays carefully, save travel records, and seek support before assuming they are ineligible.
This approach has helped FlightHelp expand across multiple European regions, including Romania, the United Kingdom, Italy, Spain, and Germany.
Leadership Style and Long-Term Vision
Ciochiu’s leadership style reflects her legal background. It is structured, direct, and focused on measurable outcomes.
“I start with a clear long-term vision and then break it down into measurable milestones,” she explains. “If something isn’t contributing to progress, it gets deprioritized quickly.”
She also emphasizes continuous learning and adaptation.
“Growth comes from iteration,” she says. “I treat every result—good or bad—as feedback.”
That mindset has helped her navigate the fast-changing aviation industry while continuing to build systems that simplify complex legal processes for travelers.
The Future of Passenger Rights in Europe
As international travel continues to grow, passenger rights are becoming more important across Europe.
For Irina Ciochiu, the mission remains straightforward. Make passenger protections easier to understand and easier to enforce.
Her role is not only as a founder, but as someone helping bridge the gap between legal frameworks and everyday travelers.
In an industry built on complexity, that work continues to matter more than ever.
Business
Fifth district bancorp director Linda Sins sells $120 in shares

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Croatia considers Zigman to lead central bank after Vujcic exit – Bloomberg

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Business
KinderCare Learning Companies Deserves To At Least Double From Here (NYSE:KLC)
Daniel is an avid and active professional investor.
He runs Crude Value Insights, a value-oriented newsletter aimed at analyzing the cash flows and assessing the value of companies in the oil and gas space. His primary focus is on finding businesses that are trading at a significant discount to their intrinsic value by employing a combination of Benjamin Graham’s investment philosophy and a contrarian approach to the market and the securities therein. Learn more.
Analyst’s Disclosure: I/we have a beneficial long position in the shares of KLC either through stock ownership, options, or other derivatives. I wrote this article myself, and it expresses my own opinions. I am not receiving compensation for it (other than from Seeking Alpha). I have no business relationship with any company whose stock is mentioned in this article.
Seeking Alpha’s Disclosure: Past performance is no guarantee of future results. No recommendation or advice is being given as to whether any investment is suitable for a particular investor. Any views or opinions expressed above may not reflect those of Seeking Alpha as a whole. Seeking Alpha is not a licensed securities dealer, broker or US investment adviser or investment bank. Our analysts are third party authors that include both professional investors and individual investors who may not be licensed or certified by any institute or regulatory body.
Business
Arbor Realty Trust stock hits 52-week low at $5.48

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Tenaga Nasional Berhad (TNABY) Q1 2026 Earnings Call Transcript
Shamsul Bin Ahmad
CEO, President & Non-Independent Executive Director
[Audio Gap]
In this segment. And correspondingly, load utilization has accelerated substantially, rising from 845 megawatts in March 2025 to 1,054 megawatts in March 2026, indicating a steady, robust and highly predictable ramp-up of operational capacity.
Next. In terms of sales contribution, shopping malls, businesses and accommodation services accounted for 18% of total units sold, while other subsectors contributed 15%. Data centers currently accounted for 6% of our total sales in the first quarter of 2026.
And we are honored to have received a partnership — the partnership and ecosystem collaboration team award at the Data Center Cloud Infrastructure Summit 2026, reinforcing our role as a key enabler of Malaysia’s digital and data center ecosystem through our Green Lane pathway initiative.
Ladies and gentlemen, turning to our technical performance. Our sustained operational execution throughout the quarter continues to underpin our earnings resilience, providing a robust foundation for the group’s overall performance. On generation side, the EAF factor, equivalent plant availability factor has improved significantly to 91.4% versus 82% last year, reflecting a stronger plant reliability and operational performance across our generation portfolio.
Our network performance continued to remain at a world-class level. Our transmission system minutes remained
Business
AutoZone stock on pace for worst trading day since March 2020
An AutoZone store in Richmond, California, US, on Thursday, Feb. 26, 2026.
David Paul Morris | Bloomberg | Getty Images
AutoZone Inc. stock was on track Tuesday for its worst trading day in more than six years despite the retailer beating Wall Street’s estimates for its third-quarter fiscal results.
AutoZone stock was off by more than 10% during intraday trading Tuesday, putting it on pace for its first double-digit daily sales decline since the onset of the Covid pandemic in March 2020.
The company reported earnings per share of $38.07 for its latest fiscal quarter compared to $36.28 per share expected, according to average estimates compiled by LSEG. Its $4.84 billion in revenue also was in line with LSEG estimates of $4.83 billion. The company’s fiscal quarter ended May 9.
Analysts on the company’s quarterly call Tuesday were concerned about lackluster growth internationally and margin compression that was more in line with competitors. They also questioned slowing sales year-over-year due to cooler weather compared to pullbacks in consumer spending.
“This slowdown in sales was caused by unseasonably cool weather impacting our heat-related categories, which normally begin to ramp this time of year as summer heat begins to take hold,” AutoZone CEO Philip Daniele said Tuesday.
Auto parts stocks
Wall Street analysts also questioned executives Tuesday about continued pressures on the business from inflation, energy costs and potential supply chain disruptions caused by the war in Iran, specifically possible shortages of motor oil.
AutoZone executives said they expect inflationary pressures to continue but be “slightly muted” due to year-over-year comparisons. They also weren’t overly concerned about potential problems with supplies of lubricants such as motor oil that are reportedly impacting dealer operations at Toyota Motor and Nissan Motor.
“The issue around lubricants, I know there’s a lot of noise out there. We’re going to leave that up to the oil specialists to really say what that means. We think there’s probably going to be some constraints, but we don’t think that it’s going to be that material,” Daniele said.
Automotive website The Drive reported both Nissan and Toyota have recently issued service bulletins to dealers with instructions on rationing motor oil stocks due to an impending shortage.
A Toyota spokesman said the company has “nothing more to add on this issue at this time.” A spokeswoman for Nissan said the automaker “is navigating supplier constraints affecting lubricant availability.”
“Currently, we are maintaining current pricing and have implemented temporary allocation measures to help ensure consistent supply across our dealer network. We’re also working with supplier partners to identify additional sourcing. Our priority remains supporting our dealers to ensure an exceptional customer experience,” she said in an emailed statement.
Business
MINISO Group Holding Limited (MNSO) Q1 2026 Earnings Call Transcript
Operator
Hello, everyone, and thank you for standing by. Welcome to MINISO March Quarter 2026 Earnings Results Presentation.
[Operator Instructions]
Please also be reminded the event will be recorded. We provide you English simultaneous translation for this call. Please select your preferred language by clicking interpretation in the Zoom meeting. We released our Q1 2026 results earlier this [ year ]. Please help to refer to our IR website. Joining us here today are Mr. Jack Ye, our Founder and CEO; and Mr. Eason Zhang.
Right before we begin, please refer to the safe harbor statement in our earnings press release, which also apply for this call as we will be making forward-looking statements. Please also note that we are discussing non-IFRS financial measures. Those measures are explained and reconciled to the most comparable measures reported under IFRS and also in our filings with SEC and Hong Kong Stock Exchange.
Unless otherwise stated, all figures are in RMB. We have already prepared a slide deck for financial and operating highlights for today’s call. If you are joining through Zoom, you will see the slide now. You can also refer to our IR website after the call.
Now let me just turn the call to Mr. Jack Ye.
Business
Which Wins for UK SMEs?
Every growing SME hits the same question sooner or later: do you buy the company car outright, or do you lease it? It sounds simple enough, but the answer depends on where your business is right now, how much spare capital you’re sitting on, and how you want your balance sheet to look in 12 months.
Get it wrong and you’ll either tie up cash you badly need or commit to monthly payments that don’t suit how your team actually uses vehicles. There’s a real case for leasing, and there’s a real case for buying. Let’s see how the two stack up where it matters most, so you can make the right call for your business.
What Buying Outright Actually Costs an SME
The Sticker Price
When you buy a car for the business, the sticker price is only the beginning. A mid-range saloon suitable for client visits and motorway miles will set you back somewhere around £30,000 to £40,000. That’s cash leaving the business on day one, and it’s cash you can’t use for stock, hiring, or marketing.
Depreciation
Then there’s depreciation. Most new cars lose roughly 15% to 30% of their value in the first year alone, and that rate doesn’t slow down much in year two. After three years, you could be looking at a vehicle worth 40% to 50% less than you paid for it.
If you’re an SME watching every pound, that’s a significant hidden cost that won’t show up on the invoice but will absolutely show up when you try to sell the car.
How Does Tax Factor Into It?
From a tax perspective, cars don’t qualify for the Annual Investment Allowance (AIA). However, if you buy a new and unused electric car or car with zero CO2 emissions before April 2027, you can claim 100% first year allowances, letting you deduct the full purchase price in the year you buy.
For other vehicles, capital allowances may be available depending on the type of car and its CO2 emissions. The rules can vary, so it’s worth checking the government’s guidance on capital allowances for business cars or speaking to your accountant.
How a Business Car Lease Works in Practice
With a business car lease, you’re paying for the use of the vehicle over an agreed term, typically between 24 and 48 months. You’ll put down an initial rental, which can be as low as only one month’s payment, and then pay a fixed amount each month until the contract ends. At the end, you simply hand the car back.
The monthly cost covers depreciation and finance charges, but because you never own the vehicle, you don’t carry the depreciation risk yourself. If the used car market drops, that’s the leasing company’s problem. Your cost stays exactly the same from month one to the final payment.
For VAT-registered businesses, there can be a benefit on lease rentals. Most companies who lease a qualifying car for business purposes can usually recover 50% of the VAT charged.
Cash Flow: Where Most SMEs Feel the Difference
This is where the comparison gets real. An SME with £35,000 in the bank could spend it on one car, or it could lease the same model for around £400 to £500 per month (depending on the car and contract terms) and keep that capital working.
Put differently, the initial rental on a lease might be £1,500 to £2,000. Compare that to paying the full purchase price and the difference is stark. That freed-up capital can go towards a new hire, a marketing push, or simply sitting in a reserve fund for quieter months. For businesses at a growth stage, liquid cash is often worth far more than an asset that loses value the moment it’s driven off the forecourt.
A Quick Side-by-Side
- Upfront cost: Buying outright requires the full purchase price. Leasing requires an initial rental, typically ranging from one to twelve months’ worth of payments.
- Depreciation risk: Falls on you when you buy. Falls on the leasing company when you lease.
- VAT recovery: Usually limited to nil on a purchased car with private use. For VAT-registered businesses, usually up to 50% of the VAT on lease rentals may be recoverable, as noted above.
- Mileage flexibility: Unlimited when you own the car. Capped within your lease contract.
- End of term: With an outright purchase, you sell the car (and absorb any shortfall) or trade in. With a lease, you hand the leased car back and choose your next vehicle.
Points to Remember
A business that runs high-mileage vehicles and wants long-term ownership may find buying works well over time, though this will depend on the specific deal, maintenance costs, and how the vehicle holds its value.
That said, there’s no single correct answer. For most UK SMEs at a growth stage, leasing can offer a more predictable and cash-flow-friendly route to putting the right vehicles on the road. It removes the depreciation gamble and keeps capital where it’s needed most. The key is to match the funding route to where your business actually is right now, not where a brochure tells you it should be.
Important note: This article should not be considered tax advice. It’s important to speak to your accountant to understand exactly how this applies to your business.
Business
BP ousts chairman over ‘serious’ governance concerns as shares tumble
JP Morgan Asset Management CIO Bob Michele discusses bond market reactions to the unconfirmed Iran peace proposal on ‘The Claman Countdown.’
BP abruptly removed Chairman Albert Manifold on Tuesday, citing “serious concerns” tied to governance, oversight and conduct issues, sending shares lower and deepening uncertainty at the oil giant.
The company said Manifold, who had served as chairman for just eight months, was removed effective immediately after the board unanimously concluded he should no longer remain in the role.
“This follows serious concerns raised to the board related to important governance standards, oversight and conduct,” BP said in a statement, without providing additional details.
The surprise ouster rattled investors. BP shares plunged nearly 10% in London trading and were briefly halted before recovering some losses. The broader European energy sector was down less than 1%.
HIGH ENERGY PRICES RISK KEEPING INFLATION ABOVE 2% TARGET, CONCERNING FED POLICYMAKERS

Albert Manifold, then-chief executive officer of CRH Plc, left, pauses during a Bloomberg Television interview in London, U.K., on Tuesday, Aug. 19, 2014. (Chris Ratcliffe/Bloomberg via Getty Images / Getty Images)
The shake-up lands at a critical moment for BP, which has struggled with investor confidence, lagging stock performance and questions about its long-term strategy.
Manifold was brought in last October to help oversee BP’s pivot back toward oil and gas production after years of aggressive climate-focused messaging and renewable energy investments that frustrated some shareholders.

The BP company logo is seen outside a petrol station on Sept. 23, 2021, in London, England. (Leon Neal/Getty Images / Getty Images)
The former CRH chief executive, who had no prior energy industry experience, had support from activist hedge fund Elliott Management, which has built a roughly 5% stake in BP and pushed for stronger financial performance.
Manifold also helped install current CEO Meg O’Neill, the former Woodside Energy chief, as BP’s fifth CEO since 2020.
BP has been plagued by executive instability in recent years. Former CEO Bernard Looney was fired in 2023 after admitting he misled the board about relationships with colleagues. His successor, Murray Auchincloss, exited abruptly in December.

BP logo and stock graph are seen through magnifier displayed in this illustration taken Sept. 4, 2022. (Reuters Photos)
The repeated management upheaval has fueled persistent speculation that BP could eventually become a takeover target or face pressure to break itself apart.
CLICK HERE TO GET FOX BUSINESS ON THE GO
The latest boardroom drama also comes as major oil companies increasingly prioritize shareholder returns and fossil fuel production over costly green-energy expansion plans amid pressure from investors demanding higher profits and stronger stock performance.
Reuters contributed to this report.
Business
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