Do it wrong and it could cost you a fair bit after the holiday!
Holidaymakers are being urged to carry out a simple check ahead of their holiday. And with June and July being peak times for flying due to the summer holidays and kids being off school, it’s not one to skip.
Experts at Compare the Market not only urge people to take out travel insurance, but also insurance against gadgets. But it’s not as simple as taking out any policy. The comparison specialists explain that many travellers assume that their travel insurance covers mobile phones and other gadgets as standard.But this isn’t always the case, and a simple check of this could save you hundreds, and maybe thousands, in the long run.
It notes: “Not all travel insurance policies include gadget cover. And travel insurance payouts for valuables are often low – as little as £200 for one item or £500 in total.”
Warning that standard travel insurance often won’t cover expensive gadgets like smartphones or laptops adequately if they’re lost, stolen, or damaged, it advises that seperate gadget travel insurance is ideal as it can provide higher cover limits, typically ranging from £1,000 to £3,000 depending on the policy.
What types of gadget travel insurance are available?
Options include:
- Separate standalone travel insurance for gadgets
- Adding gadget travel insurance to your standard policy for an extra charge
- A dedicated gadget insurance policy – just make sure it covers you abroad
- Home contents insurance with cover for personal possessions abroad.
Gadget travel insurance can cover your:
- Smartphone
- Tablet/iPad
- Laptop
- Camera
- Games console
- e-reader
- Wearables, such as fitness trackers
- GPS sat nav
- Bluetooth headsets and earphones
- Accessories, such as chargers
- Drone
It notes that there may be a limit on the number of gadgets your policy covers. There may also be a limit on the total amount it will pay out.
What cover does gadget and mobile phone travel insurance provide?
Cover varies among insurance providers, but a good policy will usually include:
- Accidental damage, loss or theft
- Water damage
- Unauthorised web data use
- Unauthorised phone calls
- A high single item limit (the most your policy will pay out for one item)
What restrictions are there with gadget travel insurance?
You typically won’t be covered if:
- You don’t report a theft to the police within a specified period
- The damage results from wear and tear or misuse
- The damage doesn’t affect the functioning of your device
- You left your gadget unattended
- You’re claiming for more gadgets than your policy covers
- You bought your gadget outside the UK
- Your device is over (or under) a specified age limit
- You’ve made the maximum number of claims under your policy
- The fault lies with the manufacturer
- You were under the influence of alcohol or drugs when your device was lost or stolen
Don’t take out insurance…yet
Before taking out gadget travel insurance, it’s worth checking whether you’re already covered through home contents insurance, mobile phone insurance, or a bank account package before buying extra cover.
It warns: “You should also check the excess. This is the amount you’ll have to pay towards any claim.
“Some policies don’t include ‘new for old’ cover. If your gadget isn’t brand new, your insurance provider might only offer a refurbished replacement of a similar age.
“Always read your policy before buying gadget travel insurance, so you know exactly what’s covered, along with any excesses, limits and exclusions.”
Compare the Market urges travellers to leave it at home
Concluding its advice, the comparison experts advise holidaymakers to think carefully about which gadgets they really need to take away, and whether they could manage without their most expensive devices for a week or two.
Travellers are also urged to back up their phones and laptops to the cloud before departure and to continue saving photos during their trip to avoid losing memories if devices are lost or stolen. Security experts also recommend keeping gadgets locked in hotel safes when not in use, staying vigilant when using smartphones in public, and never leaving devices unattended in places like cars or on the beach, as insurers are unlikely to pay out in cases of negligence.
I have an issue with my insurance provider, what can I do?
Experts at Money Saving Expert (MSE), which is founded by Martin Lewis, suggest using a free complaints tool. It writes: “The insurance industry doesn’t have the best customer-service reputation and while a provider may be good for some, it can be hell for others.
“Common problems include claims either not being paid out on time or at all, unfair charges, or exclusions being hidden in small print. It’s always worth trying to call your provider first, but, if not, then you can use free complaints tool Resolver.
“The tool helps you manage your complaint, and if the company doesn’t play ball, it also helps you escalate your complaint to the free Financial Ombudsman Service.”

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