Blue Talking Therapies has launched an Employee Assistance Programme (EAP) that enables employers to refer staff directly, offering initial contact within 24 hours and a first assessment within one to two weeks.
The service provides in-person, online, or telephone support and aims to reduce delays in accessing counselling and therapy.
Johnny Morton Blue Talking Therapies with Angela Goggins of Redu (Image: Supplied)
Johnny Morton, operations director at Blue Talking Therapies, said: “Employers want to do the right thing by their staff, but too often support is delayed, fragmented or difficult to access.
“We’ve developed this service to make high-quality therapy quicker, simpler and more responsive for workplaces across the North East.”
The launch comes as the region faces rising mental health challenges.
According to TUC analysis of Health and Safety Executive data, around 29,000 North East workers reported work-related stress, depression or anxiety in the three-year average covering 2022-23 to 2024-25.
The North East also has one of the highest rates of common mental health disorders in England, according to the NHS Adult Psychiatric Morbidity Survey 2023-24.
The impact extends beyond individuals, affecting the wider economy and workplace productivity.
The region’s economic inactivity rate is 26.3 percent, higher than the UK average of 21.1 percent.
Workers in the North East also take more days off due to sickness than the national average, according to data from the Office for National Statistics.
Long waiting times on NHS talking therapy pathways have further increased the burden on employers.
Board papers from Tees, Esk and Wear Valleys NHS Foundation Trust show that in February 2025, more than 56 percent of patients in County Durham and more than 57 percent in Tees Valley waited over 90 days between their first and second talking therapy appointments.
Some options within the Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust pathways involve waits of several months.
Redu Group chief executive Angela Goggins in Seaham was among the first employers to use the new service.
Ms Goggins said: “Having already used the service for one of our staff, we’ve been really impressed with both the speed of access and the difference it has made.
“Not only are the personal positives for our staff member huge for her, but from a workplace perspective we’ve seen a tenfold increase in productivity and attention to her work.
“Knowing staff can access confidential support quickly and appropriately makes a real difference.”
Unlike traditional EAP schemes, Blue Talking Therapies charges only for services used, without a retainer or sign-up fee.
Individual sessions are priced at £90 per hour.
Available treatments include cognitive behavioural therapy (CBT), Eye Movement Desensitisation and Reprocessing (EMDR), and counselling.
The company says only information needed to arrange next steps is shared with referring employers, with therapy conversations remaining entirely private.
Mr Morton, who has more than 27 years’ experience in mental health, leads the organisation alongside clinical director Rebecca Meagher.
Ms Meagher is an occupational therapist and CBT therapist with more than 20 years of experience.
She said: “Good mental health support should be timely, confidential and clinically robust.
“Our aim is to help people access the right support early, before difficulties become more entrenched, while giving employers confidence that their staff are being properly supported.”
Employers can contact Blue Talking Therapies at enquiries@bluetalkingtherapies.co.uk or by calling 0191 258 4958.
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