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Consumer Fight Back – Margaret’s phone nightmare – Is it finally over?

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Consumer Fight Back - Pensions, Holidays and AI Shopping

Available for 27 days

Linzi Lima checks back in with listener Margaret, who is nearly 90, and her daughter Martina to find out whether, after two months of disruption, Margaret’s landline and lifeline to the world – is finally back up and running.

A new Which? survey suggests that one in eight customers paid more than they were first quoted for car hire. We share practical tips to help you avoid unexpected costs when hiring a car for holidays abroad.

With the sunny weather continuing, do you need to spend more on sun cream to stay protected? We look at the best ways to protect yourself in the sun and whether higher prices really mean better protection.

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New research suggests women are increasingly acting as the financial ‘shock absorbers’ of British households when money gets tight. We take a closer look at what the findings reveal.

And it’s not just the music drawing crowds to festivals this year. With more people looking for family-friendly events and experiences that focus on health and wellbeing, we explore how the festival scene is changing.

Plus, if you have a story or experience you’d like to share with Consumer Fight Back, get in touch by emailing the team at cfb@bbc.co.uk.

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Atlas, an advanced humanoid robot, makes strong FIFA World Cup appearance

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Atlas, an advanced humanoid robot, makes strong FIFA World Cup appearance

As Norway and Brazil were set to get back to play in the second half at New York/New Jersey Stadium on Sunday, a special guest delivered the match ball to the head referee on the pitch. 

Hyundai Motor Company integrated Atlas, an advanced humanoid robot developed by Boston Dynamics, into the Round of 16 match. Hyundai Motor, the official robotics partner of the World Cup, delivered the first-ever robotics-powered halftime activation to a live global audience. 

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As the sold-out crowd in New Jersey, and the millions watching from home, looked on, Atlas did a twirl near the tunnel while holding the match ball. Then, he gave a slight bow before handing it to the referee to begin play once more. 

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Atlas performs at the 2026 FIFA World Cup

Boston Dynamics’ Atlas, an advanced humanoid robot, performs at the 2026 FIFA World Cup on Sunday, July 5, 2026.  (Hyundai Motor Group / Fox News)

It was a key moment for Hyundai Motor Group as it underscored the company’s growing leadership in robotics as well as its commitment to advancing human-centered innovation through experiences that connect technology with people in meaningful ways. 

And what better place to do that than the World Cup

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This activation brought advanced robotics to the world’s biggest tournament, marking the first public demonstration of Atlas’ real-world movement capabilities. Atlas was first introduced at CES 2026, but those who couldn’t catch it there saw what it was capable of in real time on Sunday. 

Also, this was the first-ever integration of a humanoid robot into a World Cup live match environment. 

“As part of Hyundai’s ‘Next Starts Now’ campaign, we wanted Atlas’s performance on the world’s biggest stage to demonstrate that the future isn’t something we imagine – it starts now,” Sungwon Jee, executive vice president and global chief marketing officer at Hyundai Motor Company, said in a statement. 

WORLD CUP TICKETS HIT EYE-POPPING HIGHS, OUTPRICING MORTGAGE PAYMENTS IN 5 US CITIES: REPORT

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“At Hyundai, we are committed to developing human-centered innovation that integrates seamlessly into everyday life, and to presenting a new vision of future mobility expanded through robotics – showing that robotics can be a trusted partner in humanity’s progress through diverse and creative brand experiences.”

As Lee mentioned, Hyundai Motor’s global “Next Starts Now” campaign connects communities through football, while also inspiring the next generation of players, fans and innovators. The integration of Atlas on Sunday showed how conceptual demonstrations can turn into a real-life moment. 

Atlas delivers match ball to referee

Boston Dynamics’ Atlas delivers the match ball to a referee at the 2026 FIFA World Cup in East Rutherford, New Jersey on Sunday, July 5, 2026.  (Hyundai Motor Group / Fox News)

Boston Dynamics worked hard to get Atlas right for the big moment at New York/New Jersey stadium. Atlas’s performance was powered by several core robotics capabilities to enable advanced movement and real-world interaction, including retargeting technology, reinforcement learning and whole-body control. 

The retargeting technology allows Atlas to translate and adapt human movements, which included the football-inspired celebration and gesture it featured on its spin near the tunnel. Then, reinforcement learning uses thousands of simulations to train and refine movements before Atlas is deployed. 

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Finally, whole-body control coordinates movement across Atlas’ entire body, enabling fluid, balanced and dynamic motion – all of which were on display at halftime. 

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“At Boston Dynamics, we have always taken inspiration from human athletic feats like gymnastics, dancing, parkour and now football to push forward the frontier of what robots can do in a way that connects with people,” Alberto Rodriguez, director of Robotics behavior at Boston Dynamics, said in a statement. “Working with Hyundai Motor Group and FIFA to create such a unique moment for fans was an exciting challenge for our team. The way we trained Atlas to perform these fun movements at the match is similar to how we teach the robot to take on real-world industrial applications. 

Atlas robot at World Cup

Hyundai Motor Group introduced Boston Dynamics’ Atlas, an advanced humanoid robot, at the 2026 FIFA World Cup on Sunday.  (Hyundai Motor Group / Fox News)

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“It’s a great way to introduce people everywhere to the incredible potential of today’s AI-enabled robots.”

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While the World Cup activation represents Hyundai Motor’s most visible demonstration of its robotics ambitions, the company continues to invest in robotics, autonomous systems and human-centered innovation as it remains focused on how these technologies can create meaningful experiences and help shape a more connected future for all. 

Follow Fox News Digital’s sports coverage on X and subscribe to the Fox News Sports Huddle newsletter.

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Brookfield Finance Perpetual Notes: A Misunderstood 'Must Own' Bargain

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Brookfield Finance Perpetual Notes: A Misunderstood 'Must Own' Bargain

Brookfield Finance Perpetual Notes: A Misunderstood 'Must Own' Bargain

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Microsoft cuts 4,800 jobs and shrinks Xbox in ‘significant restructure’

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A Microsoft building with a sign bearing the company's logo

Microsoft has announced it has cut 4,800 jobs – roughly 2.1% of its workforce – with Xbox to bear a large number of its latest layoffs.

Amy Coleman, executive vice president at Microsoft, told employees in a memo that the tech giant needed to focus on areas that can deliver for customers amid a “fast-changing industry”.

The sweeping layoffs will see more than 1,600 roles immediately axed at Xbox.

Asha Sharma, who recently took over as Xbox’s chief executive, said in a note to staff it was “beginning the most significant restructure in Xbox history”.

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Another 1,600 jobs will be lost in the coming year, Sharma said in the note, shared on X, external.

Four Xbox game development studios – Compulsion Games, Double Fine Productions, Ninja Theory and Undead Lab – would also be spun off as part of the changes, she added.

“These changes are about a bigger future for Xbox, not a smaller one,” Sharma said.

“History is full of companies that mistake longevity for inevitability. We will not be one of them.”

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Coleman meanwhile pointed to a changing customer needs in announcing Microsoft’s company-wide cuts.

“Companies don’t get to choose whether their industry changes; they only get to choose whether they change with it,” she said.

She noted that while the company would not replace the lost roles with AI, “what is true is that AI is changing how work gets done”.

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Minority Report: China develops AI to identify potential political opponents

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How AI is Driving Profitable Growth in Southeast Asia

Leaked documents reveal that Chinese surveillance firm Geedge Networks, in collaboration with government-backed researchers, has been developing AI technology designed to predict political dissent by analyzing vast amounts of citizen data. The system aims to assign “risk scores” to individuals based on their digital footprint, including communication records, internet usage, location data, and social associations.

Key Points

  • The surveillance system integrates diverse data points—such as VPN usage, foreign news consumption, travel history, and activist associations—to calculate the probability of a citizen engaging in anti-government activities.
  • Geedge Networks, led by “father of China’s internet censorship” Fang Binxing, uses deep packet inspection and mobile monitoring to consolidate real-time user data for predictive profiling.
  • Researchers and security organs intended to use the AI to manage “data overload,” allowing authorities to identify and suppress dissent without the need for manual, mass-scale monitoring.
  • Legal experts and international observers warn that this technology could lead to the blacklisting of innocent citizens based on algorithmic errors, mirroring concerns about predictive policing.
  • Development of the most ambitious versions of this technology has been significantly slowed by U.S. sanctions, which restrict China’s access to the advanced GPUs required to process population-wide behavior data.

Geedge Networks integrates a wide range of personal data to calculate the “political risk score” of Chinese citizens by aggregating and merging information from various digital and physical spaces.

The specific categories of personal data being integrated include:

  • Communication Data:
    • Real-name mobile phone numbers.
    • Messenger account links.
    • Call records.
    • Wiretap audio from phone calls.
  • Digital Footprints and Online Activity:
    • Internet browsing history (specifically monitoring viewing habits, such as visiting foreign news sites).
    • Social media activity.
    • VPN usage history (to track attempts to circumvent censorship).
    • Unique device identifiers and IP addresses.
  • Physical Movement and Interaction Tracking:
    • GPS signals.
    • Base station records.
    • Surveillance video data.
    • Time-series trajectories used to map when an individual passes by a protest site and identifying which activists they have had contact with.
  • Miscellaneous Personal Consumption/Behavioral Data:
    • Records of books purchased.
    • Records of movie theater attendance.

The system functions by linking these disparate data points to create a comprehensive user profile, which is then analyzed to determine the probability that an individual will engage in political dissent or anti-government protests.

While this initiative raises significant concerns regarding human rights and the potential for preemptive blacklisting, experts suggest that U.S.-led semiconductor export controls have currently hindered China’s ability to acquire the high-performance computing power necessary to fully deploy such a massive, real-time predictive model.

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Global cuisine, national favorites driving summer flavors

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Global cuisine, national favorites driving summer flavors

T. Hasegawa USA highlights 10 flavors of summer in its 2026 Summer Flavors report.

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Vicor Corp chairman & CEO Patrizio Vinciarelli sells $7.1m in stock

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Vicor Corp chairman & CEO Patrizio Vinciarelli sells $7.1m in stock

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Henderson Hospitalized With Serious Injury After Falling During Celebration

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Liverpool captain Jordan Henderson was among the players to post about #PlayersTogether

MEXICO CITY — England midfielder Jordan Henderson was taken to a hospital with what manager Thomas Tuchel described as a serious wrist injury after slipping over an advertising hoarding during the team’s postgame celebrations following England’s 3-2 Round of 16 win over co-host Mexico on Sunday night.

The incident occurred after England’s players headed toward their traveling supporters behind one of the goals at Estadio Azteca for the team’s now-traditional postgame rendition of Oasis’ “Wonderwall.” According to multiple reports, Henderson attempted to jump over an advertising board during the celebration and slipped while climbing back toward the pitch, landing awkwardly on his elbow and wrist. Medical staff attended to him on the field, with reports indicating he was given oxygen before being transported to a local medical facility. The 36-year-old was later stretchered off and taken to hospital for further treatment.

Speaking to media after the match, Tuchel confirmed the severity of the injury. “He injured his wrist, he is at the moment in the hospital,” Tuchel said. “It is a quite serious injury. It just doesn’t fit to the evening that Jordan is now not with us. I don’t know the procedure which is going on. I just did the press and the doctor told me he’s in the hospital.” Speaking separately to ITV, Tuchel added, “Not good, not good. Jordan fell over and injured his wrist.”

Tuchel also reflected on the mixed emotions of the night, saying, “It’s a very special night for us. Mixed feelings because I am exhausted and emotional but also sad because Jordan got injured, he injured his wrist and is at the hospital at the moment.” He noted that he had not received a detailed update on the medical procedure Henderson was undergoing at the time of his postgame media availability.

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Henderson remained in Mexico City on Sunday night accompanied by a member of England’s medical staff, while the rest of the squad flew back to the team’s training base in Kansas City, Missouri, ahead of the team’s upcoming quarterfinal match. According to reporting from Goal, medical assessments were expected to continue over the following 24 hours to determine the full extent of the damage to Henderson’s arm and wrist.

The injury came at the end of what was otherwise a historic night for England, which secured a 3-2 win over Mexico to reach the World Cup quarterfinals, marking the best win by an England men’s team on foreign soil in the program’s history, according to ESPN. The match itself was eventful, with Jarell Quansah shown a red card following a VAR review, forcing England to play most of the second half a man down. Jude Bellingham scored twice in a dominant first-half showing, while Harry Kane converted a second-half penalty to help see the Three Lions through to the next round.

Henderson’s involvement in this year’s tournament had already been limited heading into Sunday’s match. The Brentford midfielder made history earlier in the tournament by becoming the first England men’s player to appear at four separate World Cups when he came on as a substitute against Panama during the team’s final group-stage match, a brief six-minute cameo that marked his only playing time of the tournament to that point. Despite his reduced on-field role under Tuchel, Henderson has continued to serve as a senior figure within the squad, with his leadership and experience regarded as valuable components of the team’s dynamic even in a limited playing capacity.

Following the match, England captain Harry Kane offered a brief update on his teammate’s condition, telling reporters that he believed Henderson was going to be okay, though he described the injury as an arm injury without providing further specifics at the time. Kane’s comments came shortly after his own second-half penalty helped secure England’s win, extending his tournament tally as he continues to push for the World Cup’s Golden Boot award.

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Teammate Jude Bellingham, who scored twice in the win, addressed the broader mood of the squad following the match, saying, “We’ve done something incredible tonight, no doubt about it, and we’ll enjoy it. And we’ll sing songs until we lose our voices on the plane and whatnot, but we’ll have a couple of days recovering, then it’s straight back to business in terms of facing Norway.”

England is scheduled to face Norway in the World Cup quarterfinals on Saturday in Miami Gardens, Florida, a matchup set up after Norway eliminated five-time champion Brazil in a stunning 2-1 upset earlier the same day, led by a brace from striker Erling Haaland. Henderson’s injury adds an element of uncertainty to England’s preparations for that match, with the team’s medical staff continuing to evaluate his condition in the days leading up to the quarterfinal.

As of the latest available reporting, England had not issued a formal statement on Henderson’s specific diagnosis, prognosis, or expected recovery timeline beyond Tuchel’s initial comments describing the injury as serious. The team’s coaching staff and medical personnel were expected to provide further updates on his status as the squad continues preparations in Kansas City ahead of traveling to Florida for Saturday’s quarterfinal.

The injury has cast a shadow over what was otherwise one of the most celebrated victories of England’s tournament so far, with players and staff processing what Tuchel described as a mix of exhaustion, emotion and concern in the immediate aftermath of the win. Henderson’s status for the remainder of the tournament remains unclear, and it is not yet known whether the injury will require surgery or an extended recovery period that could rule him out for the rest of England’s World Cup campaign.

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North and South deals for PE-backed fire and security business Ranger as it buys CIA and AKD

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Gloucestershire and Cumbria firms among Ranger’s 25 brands

Ranger Fire and Security has acquired CIA Fire and Security in Cirencester

Ranger Fire and Security has acquired Gloucestershire group CIA Fire and Security(Image: Ranger Fire and Security)

A private equity-backed fire and security business has made two more acquisitions and now has more than 25 firms under its umbrella.

Ranger Fire and Security has been buying “local hero” businesses across the UK to become a nationwide fire and security group.

It has now acquired Cirencester’s CIA Fire and Security and its three businesses to strengthen its Southern operations. Meanwhile, the group has boosted its Northern business with the takeover of AKD Fire and Security in Cumbria.

Ranger and its acquisition strategy are backed by mid-market firm Inflexion and by Hyperion Equity Partners, which has made a “significant reinvestment” in the group. The latest deals mean the Ranger group includes 25 businesses and has more than 500 employees as it aims to become “the leading one-stop provider for fire and security services across the UK and Ireland”.

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CIA Fire and Security includes three businesses – CIA, PFS, and Pioneer Automated Controls – all of which will join Ranger along with their 80 staff.

CIA was founded in 1982 to offer services including fire alarms, intruder alarms, CCTV, extinguishers and keyholding. It went on to acquire fire and security maintenance led business PFS, and Gloucester-based fire and security maintenance firm Pioneer Automated Controls.

Matthew Harrison, managing director of CIA Fire and Security said: “Becoming part of the Ranger Group marks a significant moment for our team, enabling us to extend our services to new customers across the local region and beyond.

“Working alongside Ranger’s group of industry experts will give us a greater opportunity to cross-sell and we look forward to bringing our own experience and skill set to the Group, including strengthening the business’s service delivery and expanding their fire and security offering.”

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Cumbria fire and security specialist AKD has a customer base spanning commercial, hospitality, public sector and residential property. Ranger says the group strengthens its North West operations, “bridging the gap between its North West hub, Syncro, and its Scottish hub, Secureshield, in Motherwell”.

Mark Bridges, CEO of Ranger Fire and Security, said: “Our two latest acquisitions, CIA Fire and Security and AKD Fire and Security, bring decades of industry experience to the Ranger Group and will help extend our presence across the North West and South of England. With existing Ranger businesses already well-established in both regions, our two new companies will be able to bring their experience and knowledge to the team, helping Ranger meet more of the fire and security needs of local businesses.

“With backing from Inflexion we will continue to step up our acquisition strategy, bringing on board the UK and Ireland’s best fire and security experts to fulfil our mission of becoming the one-stop shop for all customer’s fire and security needs.”

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Greece stocks higher at close of trade; Athens General Composite up 0.91%

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Greece stocks higher at close of trade; Athens General Composite up 0.91%

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Delek US Energy stock hits 52-week high at 54.2 USD

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