Business
Morgan Stanley to open its wealth management funnel to agents
Morgan Stanley’s office in Canary Wharf financial district on Jan. 30, 2025 in London, UK.
Mike Kemp | In Pictures | Getty Images
Morgan Stanley will soon open a key wealth management funnel to artificial intelligence agents from thousands of corporations, CNBC has learned exclusively. It’s one of the earliest instances of a major Wall Street bank opening its platforms to external AI tools.
The move will allow clients’ autonomous agents to pull data and insights directly from the firm’s stock administration platforms, ShareWorks and Equity Edge, bypassing the traditional software interfaces built for human users, according to Mark Mitchell, chief product officer of Morgan Stanley at Work.
In April, Morgan Stanley executives attributed $1.2 trillion in assets gathered to its workplace strategy.
“The way we see it, in a future state, our corporate clients will not be logging into ShareWorks or Equity Edge,” Mitchell said.
Instead, they’ll be “using agentic AI-powered tools on their desktops within the four walls of their companies, interacting with our platforms in a purely agentic way,” he said.
The bank has already granted a handful of clients early agentic access and plans to open it up to the firm’s 3,400 administration clients by next year, Mitchell said.
It’s the latest sign that Wall Street is preparing for a future where AI agents handle tasks now performed by software users.
Rivals including JPMorgan Chase and Goldman Sachs are using AI agents internally for things like writing code, but have yet to publicly announce steps to allow external agents to connect directly to their firms’ systems.
Morgan Stanley wealth management
Morgan Stanley has taken the staid business of managing stock compensation plans for corporations and turned it into a crucial funnel for the firm’s wealth management division, which is the world’s largest at $7.35 trillion in client assets.
The firm acquired Solium Capital in 2019 and E-Trade in 2020, creating a business that it says caters to almost half of the companies in the S&P 500 and eight of the 10 biggest unicorn startups. The key insight it had was that by administering employee stock plans, Morgan Stanley can convert workers into advisory clients as their wealth grows.
The bank’s AI pitch to corporate clients is straightforward: Fast-growing technology and biotech companies want to administer increasingly complex stock plans without adding headcount in support roles like human resources, said Mitchell.
At these companies, AI agents can handle aspects of the job without adding human employees, he said.
Internally, there’s a similar logic: Morgan Stanley sees agentic AI allowing it to scale its own services — customer support, plan administration, the wealth management funnel — without adding “thousands and thousands” of employees, Mitchell said.
For this change, Morgan Stanley is leaning on something called the Model Context Protocol, an open source standard that allows AI models to plug into data sources.
In a pre-AI world, companies would’ve frowned upon allowing clients to bypass the online front door to their services. For decades, companies fought to hook users on proprietary platforms.
Morgan Stanley, which began partnering with OpenAI in 2022, believes that matters less in a world where AI agents become the primary interface. Software is “at an inflection point, clearly,” Mitchell said.
“The companies that are going to survive in the future are the ones who have proprietary data and business logic, which is the foundation of our offering,” Mitchell said.
“The fact that they won’t be logging into” the websites, he said, “doesn’t scare us at all.”
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Meta CEO Mark Zuckerberg acknowledged Friday that the company has “made mistakes” as it undergoes a sweeping workforce overhaul tied to its aggressive push into artificial intelligence (AI).
Zuckerberg made the remarks in an internal memo to employees, according to Reuters, which reported that the Meta chief warned of challenges associated with the rapid development of AI technology.
Meta has poured billions of dollars into AI infrastructure and tools as it competes with OpenAI, Google and Microsoft for dominance in the emerging technology.
The company has also explored ways to use AI agents to perform tasks currently handled by employees.

Meta CEO Mark Zuckerberg said the company has “made mistakes” as it restructures its workforce around artificial intelligence. (Alex Wong/Getty Images / Getty Images)
“Given the complexity of these changes, we’ve made mistakes and will almost certainly make more,” Zuckerberg said.
He added that he is “focused on providing as much stability as possible” as the company continues to reshape its workforce.
“I don’t want to overpromise because the world is changing in ways that are out of our control,” Zuckerberg said.
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Meta has invested billions of dollars in artificial intelligence as it seeks to compete with OpenAI, Google and Microsoft. (Getty Images / Getty Images)
He also reiterated that Meta does not expect any additional company-wide layoffs this year.
The comments come after Meta laid off roughly 10% of its global workforce in May and reassigned approximately 7,000 employees to AI-focused initiatives.
| Ticker | Security | Last | Change | Change % |
|---|---|---|---|---|
| META | META PLATFORMS INC. | 566.98 | -1.45 | -0.26% |
Zuckerberg reportedly said the company will attempt to find new positions for employees reassigned to train AI models.
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Mark Zuckerberg, chief executive officer of Meta Platforms Inc., during a dinner with tech leaders in the State Dining Room of the White House in Washington, D.C., Sept. 4, 2025. (Will Oliver/EPA/Bloomberg/Getty Images, File / Getty Images)
“By creating important new roles for people, this also allowed us to shrink the size of teams knowing that if we make mistakes in some places, then we could transfer some people back,” Zuckerberg said.
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According to Reuters, the restructuring — combined with previous transfers and role eliminations — is expected to ultimately affect about 20% of Meta’s workforce.
Meta employed nearly 78,000 people as of the end of March, according to company securities filings.
FOX Business has reached out to Meta for comment.
FOX Business’ Bradford Betz and Reuters contributed to this report.
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Thousands of cases of a frozen pizza snack sold in 21 states are being recalled because they may contain metal pieces.
Rich Products Corp. voluntarily issued the recall of 6,408 cases or more than 160,000 pounds of its Farm Rich Pizza Cheese Crunchers, according to the U.S. Food and Drug Administration.
The pizza was sold in Alabama, Arkansas, California, Florida, Georgia, Indiana, Iowa, Kansas, Kentucky, Maryland, Michigan, Missouri, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas and Wisconsin.
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Thousands of cases of a frozen pizza snack sold in 21 states are being recalled because it may contain metal pieces. (Jeffrey Greenberg/Universal Images Group via Getty Images / Getty Images)
The recall was initiated by the New York-based company on May 19.
The product has a best-by date of July 7, 2027, with a UPC code of 041322652256 and a lot number of 003029976.
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The FDA classified the recall as a Class II health risk, which means the defect could cause temporary or medically reversible health problems.
The agency didn’t specify if any injuries had been reported or how the possible contamination was discovered.

Rich Products Corp. voluntarily issued the recall of 6,408 cases or more than 160,000 pounds of its Farm Rich Pizza Cheese Crunchers, according to the U.S. Food and Drug Administration. (farmrich.com / Unknown)
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The recall comes weeks after another frozen pizza recall over salmonella concerns.

WHITE OAK, MD – JULY 20: A sign for the Food And Drug Administration is seen outside of the headquarters on July 20, 2020, in White Oak, Maryland. ((Photo by Sarah Silbiger/Getty Images) / AP Newsroom)
The pizzas, which spanned several brands, had been sold at Walmart and Aldi.
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