Ministers are calling on the government to protect face-to-face banking services in the county
Britain’s largest banks have been criticised by MPs over the ‘decimation’ of rural services, which is leaving communities in areas such as Devon without adequate provision.
South Devon Liberal Democrat MP Caroline Voaden led a Westminster Hall debate centred on face-to-face banking services in rural communities.
“While big banks make billions in profits they close branches with impunity,” she said. “They are turning their backs on customers and leaving small businesses struggling.”
Last year, she said, Lloyds posted £6.7bn in profit, which she described as an ‘incredible’ sum, meaning the bank had ample resources to sustain rural banking services.
“Nobody needs to be making £6.7bn of profit a year,” she added.
Fellow Devon MPs also contributed to the debate, with Exmouth and Exeter East Conservative MP David Reed noting that every major bank had departed Budleigh Salterton, leaving the town and its summer visitors with no means of accessing cash beyond a machine at Tesco.
Ms Voaden said that 64 per cent of all bank and building society branches that were open in January 2015 have since shut their doors, and across the 450 square miles of the South Devon constituency just a single bank branch remained.
“It is simply outrageous that banks have been able to get away with this,” she said.
“Face-to-face banking is essential for millions of people and thousands of small businesses. The rapid and ruthless shift towards online banking is potentially disenfranchising millions of people.”
Statistics reveal that 86 per cent of people in rural areas have witnessed their nearest bank branch shut its doors, with no alternative bank to switch to. Travelling to a bank via public transport can be a ‘major mission’ taking up to half a day.
“We are facing a perfect storm of decimated public transport, appalling digital connectivity and closure of banking services,” said Ms Voaden. “Those three make a toxic combination.”
The South Devon MP called for the criteria for opening a town banking ‘hub’ to be broadened, adding: “Having a bank account and being able to access a range of banking services are a necessity in modern society, not a luxury.
“The government must rebalance things in favour of our high streets and communities and put an end to the favourable treatment for big banks.
“Enough now – it is time that the government took action to protect and restore face-to-face banking services across rural areas.”
Tiverton and Minehead’s Liberal Democrat MP Rachel Gilmour said her constituency spans 1,250 square miles and has a predominantly elderly population.
Should a constituent need to visit a bank in Taunton, she added, the round trip by bus takes five hours.
Richard Foord, the Liberal Democrat MP for Honiton and Sidmouth, described the loss of local branches as ‘an appalling bank heist’, adding: “It is not a vault being raided, and it is not cash being snatched. It is the very banking services that support our most vulnerable being taken away.
“Lloyds closed 218 branches across the country last year, including in Seaton, and will close 95 more in the next year, including in Honiton, while reporting £6.7bn of pre-tax profits. That is an outrage, and the government needs to do more to ensure that the most vulnerable in our society get the services they need in rural regions.”








You must be logged in to post a comment Login