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Citizens Bank Down? Online Banking Faces Intermittent Disruptions as Scheduled Maintenance Impacts Customers

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Citizens Bank Down? Online Banking Faces Intermittent Disruptions as Scheduled

Customers of Citizens Bank reported difficulties accessing online and mobile banking services Wednesday, with some users unable to log in, view balances or complete transactions amid ongoing technical issues tied to scheduled system maintenance.

The disruptions, which began affecting portions of the customer base early in the day, follow planned maintenance that started Tuesday evening and extended into Wednesday. Bank officials have advised patience as technical teams work to restore full functionality across digital platforms.

Citizens Bank’s Update Center and official communications confirmed the maintenance window, noting that digital banking access via browser and mobile app could be intermittently unavailable. The bank emphasized that core banking operations, including branch services and ATMs, remained largely unaffected.

Scope of the Outage and Customer Reports

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Social media platforms and monitoring sites like Downdetector showed elevated reports of problems with the app, login processes and mobile banking throughout the morning. Users in multiple states, particularly in the Northeast where Citizens has a strong presence, described error messages, frozen dashboards and failed transfers.

One customer posted on social media: “Citizens Bank’s online banking is reportedly down for some users at the moment.” Similar complaints highlighted frustration during a busy midweek period when many rely on digital tools for bill payments and account management.

The bank has not issued a full outage declaration but acknowledged intermittent issues in its customer service alerts. Officials urged customers to use alternative channels such as branches, ATMs or telephone banking for urgent needs during the resolution period.

Maintenance Details and Expected Resolution

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The scheduled work, which began around 8 p.m. Pacific Time on Tuesday and was set to conclude by early Wednesday morning in some time zones, involves critical system upgrades designed to improve long-term reliability and security. Such maintenance is routine for large financial institutions but can occasionally extend beyond initial estimates due to unforeseen complexities.

Citizens Bank, a major regional player with operations across the Northeast and beyond, serves millions of customers. Its digital platforms handle high volumes of daily transactions, making any disruption noticeable. The bank has invested heavily in technology in recent years to enhance user experience and cybersecurity defenses.

In past similar incidents, services typically resumed gradually as maintenance phases completed. Customers with pending transactions were advised to check their accounts once access returns, as confirmed items should process normally per standard banking protocols.

Impact on Customers and Alternatives

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For many, the timing proved inconvenient, especially those managing payroll, bill payments or transfers mid-month. Small businesses and individuals relying on real-time access reported delays in daily operations. The bank encouraged use of its customer service lines at 800-656-6561 for assistance with account inquiries or urgent matters.

Branches remained open for in-person services, and ATMs continued to function for cash withdrawals and deposits in most locations. Mobile check deposit features and other tools may have limited availability until full restoration.

Citizens has a history of transparent communication during technical issues. Its Update Center provides real-time alerts on technology, operations and other disruptions, helping customers stay informed. Officials apologized for any inconvenience and assured that customer data and funds remain secure throughout the process.

Broader Context of Banking Technology Reliability

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Financial institutions increasingly depend on robust digital infrastructure, making occasional maintenance necessary to prevent larger failures. Cybersecurity threats, system upgrades and growing transaction volumes contribute to the need for periodic downtime. Citizens, like peers such as Bank of America or Chase, aims to minimize impact through phased rollouts and backup systems.

This incident highlights ongoing challenges in delivering 24/7 digital banking. Regulators and consumer advocates emphasize the importance of clear communication and contingency plans. Customers are encouraged to set up alerts, maintain multiple access methods and monitor accounts regularly.

In response to past outages, many banks have enhanced redundancy and cloud-based solutions. Citizens has rolled out app improvements and security features in recent years, positioning its platforms competitively in a digital-first banking environment.

Advice for Affected Customers

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Those experiencing issues should:

  • Clear browser cache or update the mobile app.
  • Try accessing via desktop if mobile is affected, or vice versa.
  • Contact customer service for time-sensitive needs.
  • Monitor official channels for restoration updates.

Company Background

Citizens Bank, part of Citizens Financial Group, operates as a major retail and commercial bank with a focus on the Northeast. It offers a full suite of personal and business banking products, including robust online and mobile platforms that millions use daily. The institution has emphasized digital innovation while maintaining a strong branch network.

As one of the larger regional banks in the U.S., Citizens serves diverse customer segments from individuals to small businesses. Its commitment to technology aims to deliver seamless experiences, though maintenance windows occasionally test customer patience.

Looking Ahead

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Bank officials expect full restoration shortly after the maintenance window. Customers can check the official Update Center or social channels for the latest status. Citizens continues investing in infrastructure to reduce future disruptions and enhance overall digital resilience.

This episode serves as a reminder of the trade-offs in modern banking convenience. While digital tools provide round-the-clock access, periodic maintenance ensures long-term stability and security. Affected users are urged to exercise patience as teams work to resolve the matter promptly.

For the latest developments, customers should visit Citizens Bank’s website or contact support directly. The bank remains committed to minimizing impacts and restoring normal operations as quickly as possible.

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CarMax (KMX) Q1 earnings

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CarMax (KMX) Q1 earnings

A view of a CarMax dealership on April 10, 2025, in Santa Rosa, California.

Justin Sullivan | Getty Images

Shares of CarMax fell roughly 8% during midday trading Wednesday after the company beat Wall Street’s quarterly earnings expectations and its new CEO detailed a high-level turnaround strategy for the company.

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Here’s how the company performed in its first fiscal quarter, compared with average estimates compiled by LSEG:

  • Earnings per share: $1.31 vs. 95 cents expected
  • Revenue: $8.01 billion vs. $7.42 billion expected

Despite the beats, questions remain about the company’s ability to grow and cut costs under the plan as it faces tougher market conditions. The used-vehicle retailer reported margin pressure and declining gross profit per retail used vehicle.

CarMax’s total gross profit was $854.4 million, down 4.4% compared with last year’s first fiscal quarter. Retail used vehicle gross profit decreased 9.5% and retail gross profit per used unit was $2,177, down $230 from last year’s all-time record, the company said. Its net revenue was up 6.2% compared with nearly $7.6 billion a year earlier.

CarMax reported net earnings of $185.6 million, down 11.8% from $210.4 million in the same period last year.

Shares of CarMax are still up roughly 25% this year, including a roughly 16% increase since Keith Barr, a former CEO of InterContinental Hotels Group, began leading the company on March 16.

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Barr said he will release more details of his plan — which is expected to take multiple years to execute — in late fall, but he noted that leadership is “super confident about it.”

“Our new strategy is focused on great offerings, easy experience, adding value, running lean, all of which, again, will drive sustainable long-term growth, which will create value for our shareholders,” he told CNBC during an interview.

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CarMax and Carvana shares in 2026.

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Barr said he has spent his first three months at CarMax better learning the car business, understanding the company’s operations and determining potential growth and cost-cutting areas, while aiming to streamline the car-buying processes for customers.

“There’s definitely significant opportunity for growth here by having a really integrated, growth-oriented strategy that leverages technology, that leverages our scale, that leverages our stores, that will provide sustainable growth, too,” he said.

His initial quick changes have included making tweaks to CarMax’s website, such as showing monthly payments; implementing an artificial intelligence call agent service; and trying to better streamline a customer’s experience from online to in-store.

Barr was brought in following massive share declines that led to pressure for former CEO Bill Nash to step down in November.

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Shares of CarMax’s largest competitor, Carvana, also were more than 7% lower during midday trading Wednesday, which coincided with the online vehicle retailer disclosing plans for its new franchised Stellantis stores. Carvana’s plan includes using the franchise stores to service vehicles and offer test drives, but it will still exclusively sell its vehicles online, even if customers are at the stores.

Barr declined to comment on Carvana’s plans, but said CarMax has found the vast majority of its used-vehicle customers still like to visit stores and see the vehicle they’re planning to purchase before doing so.

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Tyson Foods adds premium lunch meat line

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Tyson Foods adds premium lunch meat line

Hillshire Reserve features five lunch meat varieties.

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Form 4 Advanced Energy Industries Inc For: 17 June

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Form 4 Advanced Energy Industries Inc For: 17 June

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Raghuram Rajan’s warning to India after Hormuz shock: Build bigger oil reserves, diversify faster

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Raghuram Rajan's warning to India after Hormuz shock: Build bigger oil reserves, diversify faster
Economist Raghuram Rajan, Professor of Finance at the University of Chicago Booth School of Business, says the global economy is still absorbing the shocks of disrupted trade routes, tariff battles and geopolitical tension, even though headline trade volumes haven’t collapsed. Speaking to ET Now, Rajan argued that the cumulative effect of these disruptions, including the Strait of Hormuz crisis and US tariff actions, will reshape how countries think about economic resilience, even if the damage isn’t immediately visible in the data.

On energy security, Rajan was direct: a potential US-Iran peace deal does not erase the underlying vulnerability that the Hormuz disruption exposed. He noted that the strait accounts for a significant share of India’s crude, LNG and LPG imports, and said India needs a much larger strategic oil reserve than it currently has. Rajan also pointed to the need for flexible backup options, such as the ability to ramp up coal production the way China has, alongside a longer-term push toward renewables. He cautioned, however, that renewable energy carries its own supply-chain risk, since India still depends heavily on imported solar cells and wind components, and called for Indian industry to take a bigger role in building domestic alternatives — something he said hasn’t happened yet.

India needs to diversify import sources & export markets

On trade, Rajan said India is currently in a better position than earlier this year, when it faced steep tariff threats from the US. He flagged an incoming tariff tied to forced-labor concerns, set at 12.5%, slightly higher than the roughly 10% rates facing Pakistan and Bangladesh, but said the gap is manageable. A bigger risk, he said, is a separate “excess capacity” probe that could stack additional tariffs on top of the existing rate, something he hopes Indian trade officials can head off. His broader takeaway: India needs to diversify both its import sources and export markets to reduce exposure to any single shock.

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Rajan also addressed the rupee’s sharp depreciation, which has fallen close to 14% against the dollar over two years. He linked the slide less to oil prices alone and more to a structural problem: India isn’t attracting enough foreign direct investment, even as remittance inflows remain strong. He questioned why domestic investment hasn’t matched the country’s strong headline GDP growth, calling it a gap between “the walk” and “the talk” that policymakers need to examine. If global oil prices hold near current levels — around $85 a barrel, assuming the ceasefire holds — Rajan said India’s current account position looks “relatively mild” rather than alarming, and even suggested policymakers may be overreacting by considering costly capital-inflow incentives like the FCNR(B) proposal.

Looking ahead, Rajan urged India to take a three-to-five-year view on critical commodity exposure, warning that the next vulnerability may not be oil but pharmaceutical inputs used to manufacture generic drugs. He called for building strategic buffers, domestic production capacity, and stronger ties with friendly supply countries — describing the recent shocks as a “wake-up call” that policymakers and industry should not let go to waste.

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U.S. Treasury Yields Edge Lower, Dollar Stable

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Stocks Little Changed After Fed Decision

Treasury yields declined as investors turned cautiously optimistic about the prospect of reopening the Strait of Hormuz following the U.S.-Iran agreement.

Focus is also on the Federal Reserve’s first meeting under Chairman Kevin Warsh, with the announcement due Wednesday.

“The prospect of lower energy prices has also eased inflation concerns, contributing to softer Treasury yields,” Empire FX’s Crispus Nyaga said in a note.

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Fed holds US interest rates steady amid uncertainty over Iran deal

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Fed holds US interest rates steady amid uncertainty over Iran deal

Inflation, the rate at which prices are increasing year over year, hit 3.8% in April. Trump’s decision to launch strikes on Iran, which resulted in it retaliating by shutting the key Strait of Hormuz shipping lane, has been largely blamed for the increase.

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June FOMC: Fed holds interest rates steady as Warsh era begins

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Jerome Powell successor Kevin Warsh clears Senate Banking Committee

This is a developing story about the June 2026 FOMC interest rate decision and will be updated with further details.

The Federal Reserve on Wednesday announced that it will hold interest rates steady due to concerns about elevated inflation amid the war in Iran, as Fed Chair Kevin Warsh’s tenure leading the central bank begins in earnest.

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Fed policymakers voted to leave the benchmark federal funds rate unchanged at its current range of 3.5% to 3.75%. The move follows the central bank’s decision to hold rates steady in January, March and April following three successive 25-basis-point rate cuts in September, October and December to close out last year.

The Federal Open Market Committee (FOMC), the central bank’s panel responsible for monetary policy moves, voted 12-0 to leave interest rates unchanged. Policymakers noted in the FOMC’s statement that inflation remains elevated above the central bank’s 2% goal, which it said was “in part reflecting supply shocks that have driven price increases in certain sectors, including energy.” 

They also noted that job gains have kept pace with the workforce, while reiterating support for the dual mandate of price stability and maximum employment. Policymakers added that, “Economic activity is expanding at a solid pace despite elevated uncertainty that owes, in part, to the conflict in the Middle East.”

Kevin Warsh at his confirmation hearing

The FOMC’s June monetary policy meeting was the first led by Fed Chair Kevin Warsh. (Graeme Sloan/Bloomberg via Getty Images)

INFLATION IS SQUEEZING AMERICAN CONSUMERS AND THE FED’S LATEST REPORT SHOWS IT’S GETTING WORSE

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The FOMC also released a summary of economic projections, also known as the dot plot, which showed that nine of the 18 voting members project an interest rate hike before the end of 2026, with six projecting two 25-basis-point hikes. 

They see PCE inflation at 3.6% at year’s end, up from 2.7% in the March projection, with the unemployment rate at 4.3%, slightly lower than the prior estimate of 4.4%. They also see economic growth slowing, with the projection showing real GDP up 2.2% at the end of the year – down from a 2.4% prediction in March.

Fed Chair Warsh spoke to the media at his first post-meeting press conference on behalf of the FOMC. Warsh’s predecessor, Jerome Powell, remains a member of the Fed’s Board of Governors and a voting member of the FOMC.

“We recognize that inflation has been running well ahead of the Fed’s long-stated inflation goal of 2%. That’s been going on for more than five years. Persistently high prices are a burden for the American people, but the recent past need not be prologue,” Warsh said.

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“I am pleased to report that members of the FOMC are unambiguous and unanimous – this committee will deliver price stability,” he added.

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Red Robin Gourmet Burgers' Transformation Looks Irresistible (Upgrade)

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Red Robin Gourmet Burgers' Transformation Looks Irresistible (Upgrade)

Red Robin Gourmet Burgers' Transformation Looks Irresistible (Upgrade)

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China’s $295 Billion Plan to Fund a Massive AI Infrastructure Buildout

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China's $295 Billion Plan to Fund a Massive AI Infrastructure Buildout

China plans to invest approximately 2 trillion yuan ($295 billion) over the next five years to develop data centers nationwide. This significant investment aims to bolster infrastructure, support digital growth, and enhance technological capabilities, positioning China as a major player in global data storage and management.


China is gearing up to invest a massive $295 billion to advance its artificial intelligence (AI) infrastructure and research. This ambitious initiative aims to position China as a global leader in AI technology by fostering innovation across industries such as healthcare, manufacturing, and transportation. The plan will support the development of core AI components, including chips, algorithms, and data centers, strengthening domestic capabilities and reducing reliance on foreign technology.

The government’s strategic funding is also geared toward talent cultivation and establishing cutting-edge research hubs. By bolstering AI development, China hopes to stimulate economic growth, create high-tech jobs, and enhance national security. This enormous investment signifies China’s commitment to becoming a dominant force in the rapidly evolving AI landscape and challenges other nations to keep pace with its technological ambitions.

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Overall, China’s $295 billion AI buildout plan underscores its determination to harness artificial intelligence for economic and strategic advantages. As the country accelerates its technological investments, it aims to solidify its position as a global AI innovator, reshaping the future of digital transformation worldwide.

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Community Coffee, Dolly Parton to launch coffee brand

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Community Coffee, Dolly Parton to launch coffee brand

The Cup of Ambition line will feature three blends. 

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