“It’s a death trap and it’s very worrying. I got the car in the middle of November last year and from day one it’s been a catalogue of problems.”
A disabled man has this week branded his motability vehicle a “death trap.”
Now David Hutchison is pleading with the Park’s Renault dealership he bought it from to get him safely motoring again.
David, 67, says he’s lost confidence in his 75 plate Renault Captur automatic.
And he’s already had two prangs when cruise control activated as soon as he took his foot off the brake.
And on another occasion David was in the driver’s seat when the car cut out completely going along a stretch of road.
Mr Hutchison, from Tarbolton, claims the car is plagued with a series of faults that have rendered the hybrid vehicle ‘unsafe.’
But alleges he’s been met with little after-sales support from the Park’s Renault dealership in Ayr that he bought it from.
The electric wheelchair user said: “It’s a death trap and it’s very worrying. I got the car in the middle of November last year and from day one it’s been a catalogue of problems.”
David’s first red flag was with electronic glitches on the sensor display, which come on and off periodically.
He returned the vehicle to the dealership for examination and was later given the green light, but he claims the original problems still exist.
“I was on the Galston to Sandyford road and the car just stopped dead,” he revealed.
“I have had no success with the dealership whatsoever. There’s no such thing as after-sales. In six months I’ve only been in the car 10 times because I just don’t feel safe in it.”
David, a retired electronics design engineer, also claims the car inexplicably lurches forward without warning and claims the cruise control comes on by itself while parking.
He said: “I contacted the Renault garage in Ayr and they have had a look and did diagnose some faults but they wouldn’t disclose where they were, which I found strange.
“The car’s got a year’s warranty but the bottom line is I just don’t trust the vehicle and it should not be lurching forward in the way it has been.”
David had suffered two prangs in the car, the first of which has left him out of pocket with the insurers due to excess costs.
And his second incident has also left him picking up the pieces, claiming the original fault in the car still hasn’t been addressed.
David is seeking his money back, or a replacement or a full investigation into the issues he’s experiencing.
He added: “I just want a car I can drive, I just want a car that’s safe.”
Ayrshire Live did not receive a response from Park’s Renault Ayr, or from their head office in Hamilton.


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