A popular square in London just yards from Victoria station has been overrun by ‘aggressive’ rough sleepers.
Affluent Grosvenor Gardens has been turned into a shelter for the homeless in the shadow of £800-a-night The Goring Hotel – a favourite of the late Queen Elizabeth II.
It is just over a mile from Andy Burnham‘s 10 Downing Street residence. The PM made ending rough sleeping his first policy pledge when he took office.
When the Daily Mail visited the triangular patches of land this week, dozens of homeless people wrapped in blankets were seen dozing in tents, on the parched grass and even on top of public table tennis tables.
Others wandered around drinking alcohol while office workers and tourists enjoyed their lunch break in the leafy square.
One homeless man was seen screaming at passersby, including an elderly couple who appeared shaken.
Piles of pillows, sleeping bags and other belongings were left on top of bus shelters in what appeared to be a storage place for homeless people during the day.
Meanwhile, the smell of marijuana was strong in the area, where families often walk heading towards the busy train station.
Nearby shopkeepers told the Daily Mail how homeless people, often on drugs, frequently steal hundreds of pounds worth of produce from their businesses or harass staff.
Affluent Grosvenor Gardens has turned into a shelter for the homeless with people seen dozing on top of public table tennis tables. There is no suggestion that any of the individuals shown have been engaged in illegal activity
Others were seen wrapped in sleeping bags sleeping on the parched grass with a tent also erected close to the Grosvenor Gardens Shell Hut
Bally Singh, who runs the off-licence Charles of Belgravia, said two homeless people had smashed through his front door and stolen more than £1,000 worth of alcohol and cigarettes.
‘This was the first robbery I’ve had in my shop in over a hundred years of ownership,’ he said.
‘They were very foolish thieves as they put their stolen goods into a rubbish bag from the council, which is red in colour.
‘An hour later, police found them in the coach station with the bag – however the bottles had smashed, destroying all the goods.
‘It’s terrible. I had to replace the door and the lock on my shutters as they broke the motor.’
Another homeless man repeatedly stole ice cream from the freezer left outside the shop, while others discarded their shoes and belongings on the stand.
Mr Singh said homeless people raiding his shop is costing him between £30 and £40 a week.
‘We informed the council about it in a very big email, and there are guards patrolling around,’ he said.
Varundi, a receptionist at a nearby hotel, said: ‘So often they’re just coming here, they try to bother guests, they try and use our restrooms.
‘Of course we cannot physically touch them because that’s against law, but sometimes it’s really difficult for us to kick them out of here.
‘We’re trying to be nice to them because if they’re using the restroom, it’s fine, as anyone can use it, but it’s not truly sanitary.
‘If you look at the back of the building, you will find someone who has been sleeping there for the last three days.
‘We now have a hotel room that we can not open the blind to, as they would be bothered.
‘It’s very difficult, chaotic sometimes, but (it is) something you cannot control.
‘We really want to do something for them and sympathise with them, but there is nothing much we can do because they can be aggressive.’
The receptionist said they were unable to let a room for one week when a homeless man urinated inside after booking it.
‘He stole the linens in the room,’ Varundi said.
‘We could not let that room out for another week because it was so stinky. It was so smelly and nobody would have it inside. And there was the cost of having it deep cleaned, too.
‘There are more than ten people sleeping in Grosvenor Gardens each night. They don’t try to harm you, but sometimes you feel scared of them.’
Her colleague, Bianca, said: ‘One morning we were cleaning the buffet from our breakfast and there was someone hanging around.
‘He would walk around and take the sugar off our tables and things like this.’
She added: ‘There are more and more of them lately. It’s more common.’
Mary, 47, a server at a nearby burger restaurant, said the worst days are on Friday and the weekend.
‘Sometimes they come in, they grab a customer’s stuff, run away, pick up food,’ she said.
A camp with around 20 rough sleepers has been set up just yards from London Victoria station
A homeless man puts a blanket over his head as he dozes on the grass at Grosvenor Gardens
‘Sometimes it’s £100s worth of food. So if you get a delivery, takeout, and it’s ready, they come in and grab the waiting bag and run.
‘They come in when they know it’s busy and we are attending to our customers.
‘We have to apologise to our customers and give free drinks or give a refund if it is taking too long. We get shouted at but it’s part of it.’
Morgan, a 28-year-old bartender, said: ‘Obviously we do get the occasional homeless person coming in but I wouldn’t say like it really affects us too much.’
Another shopkeeper near the station said they enter their shop ‘every single day’ while a 24-year-old baker nearby said the homeless people also frequently come in and steal their food.
A barista said that the recently installed security guards sometimes helped, and if any issues arose they would alert them.
‘They sleep around the corners, they sleep in the station. They often come in asking for coffee or if we have any free food we can give them,’ they added.
One barista said he had been punched by a homeless person after they tried to steal food from their cafe.
‘It’s not considered an emergency as they did not have a knife, so we had to wait a long time for police to come,’ he said, but added that he was eventually taken away by officers.
His colleague said: ‘We have been physically abused by the homeless people in the area.
‘They throw things at us when we tell them to stop stealing our food and they get angry.
‘They can be loud and aggressive. They take between £80 and £100 every day, one guy took £64 worth of food in one go.
‘They don’t mess with our bigger members of staff, but we have young people working here, women who may not be as strong.’
The barista said they have built up a relationship with some of them and ‘if they approach us nicely, I’m always gonna give you water or our hot food that’s about to expire’.
Shopkeepers have told the Daily Mail how they have had repeated problems with homeless people who are sleeping in the park
‘You can clearly tell when someone is in need, especially when it’s cold,’ they said.
Cafe owner Adam, 39, of Maestro of Belgravia said that homeless people entering his shop had ‘become a lot more prevalent’.
He recently had a homeless man sleeping in the doorway of the basement to his store who he had to wake up to access his storage area.
He said: ‘My customers have mentioned it as well, especially on Victoria Street, coming up to Grosvenor Gardens.
‘There’s a group or a camp of people that are just homeless and have addiction issues, just constantly get told to move on.
‘It’s a bit hard to see as just a person that has the luxury of running water and stuff. But also as a business person, you can’t be too generous or be too kind because it will be a recurring thing.
‘Our neighbour had a break-in a couple of weeks ago, and I think that was a bunch of addicts that went in and stole some alcohol and cigarettes on the shelf.
‘It makes you put life into perspective, how lucky you are just to have a roof over your head and have the food and the support and love of your family.
‘Sometimes when you open shop and then there’s someone sleeping outside and you have to wake them, it can be frustrating.
‘We’ve had a few negative, really negative reactions or you get few swear words before they move on.’
Cllr Caroline Sargent, Deputy Leader and Cabinet Member for Enforcement at Westminster City Council, said:
‘Local people and businesses are fed up with rough sleeping sites springing up, and so are we. This is totally unacceptable in the heart of a capital city.
‘As a Council we do all we can to help people sleeping rough off the streets and spend £8m a year on support ranging from hostels to addiction treatment.
‘While many people we engage with support to move away from rough sleeping, some locations can also attract individuals involved in anti-social behaviour and, in some cases, criminal activity.
‘We work with partners to address both issues, recognising that rough sleeping and ASB are separate challenges requiring different responses.
‘Andy Burnham has pledged to end rough sleeping – we’d like to take him up on that. We need everyone to play their part – immigration, police and businesses so that we end this problem for good and this needs the urgent support of the Home Office.’
The Met said it has rolled out new technology as part of a crackdown on retail crime, which has quadrupled the number of shoplifters being brought to justice in the capital.
It lets retailers submit CCTV footage, witness statements and other evidence directly to officers, allowing them to track, arrest and build cases against offenders more quickly.
Chief Inspector Rav Pathania, the Met’s lead for business crime, said: ‘The results speak for themselves. This crime reporting technology is helping us identify offenders faster and bring more shoplifters to justice. By receiving CCTV footage and evidence directly from retailers at the point a crime is committed, we can build stronger cases and act more decisively.’
There is no suggestion that any of the individuals shown above have been engaged in illegal activity.
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