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Committed skeptic finds himself warming to new Amazon AI products that actually don’t suck

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If you live long enough, you’ll wake up one day and find that you’re living in a world you no longer understand. Lately there are things happening with AI in a couple of disparate parts of Amazon that brought that lesson home in a big way.

The first is that, late last year, they acquired Bee, an AI wearable that is distressingly, upsettingly good. The second, which I want to talk about today as I fly back from AWS’s NYC Summit, is Quick Desktop. The best way to describe this is “Enterprise OpenClaw in a polished app.”

Yes, I know this sounds like I’m being blackmailed. Read on.

You work at Amazon, right?

Amazon has spent the last three years breathlessly telling us that they’re a leader in AI, then shipping products which make it clear that they’re unsure what leadership looks like. They’ve spent far longer building user interfaces that carry a design aesthetic of “complete crap.” Even Amazon’s website, where you buy everything from underpants to chainsaws to dog food to more underpants, is not a well-designed interface; we’ve all just learned to live with it.

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The single good interface to come from Bezos and Coo was the Kindle e-reader: push a button, the page turns. And then they removed the buttons. So yes; “We’re launching a desktop AI assistant” is the exact opposite of encouraging coming from these folks.

It started like you’d expect. You pop over to the download page and grab the download. On a Mac it’s half a gigabyte because of course it is; this is totally normal and fine in 2026. Install it, fire it up, and … wait a bit. It has to think, and gather its wherewithal before it can get to work.

And then the hits start coming.

I had talked to people who have used this and raved about it. The problem here is that all of these people work at Amazon, and the current state of the product reflects that. They have a single identity provider they use internally; external users see a confusing array of offerings, each with its own byzantine flows. The feeling is not dissimilar to waking up in the middle of a hedge maze, with no idea how you got there, and discovering that someone just set it on fire.

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At one point during my time using Quick Desktop, I was logged out and had to log back in. After guessing seven different identity providers, I gave up and emailed the service team for help with this. After some back and forth, I was able to get back in. (GitHub! Future Corey, if you find yourself in this situation, you authenticated via GitHub!) It’s clear that the people building this service aren’t living the external user experience. It’s why I maintain that Amazon’s internal AWS account management tool is the service that I hate the most; it separates the people building AWS from the customers using it.

At the moment, other similar challenges show up. You’d never have more than one email account from the same provider, right? (Google Workspace in my case, provided it hasn’t been deprecated by the time this article goes to print.) You’d never have business conversations via iMessage, or Signal, or LinkedIn DMs, or any number of other services, right?

The point isn’t the snark; it’s that Quick Desktop only knows about the channels its connectors deign to support. Every deal I’ve ever closed in a LinkedIn DM, every favor traded over Signal, every “hey, quick question” that arrived via iMessage is simply invisible to it — but it makes its confident little suggestions anyway, blissfully unaware that a good chunk of my professional life happens in places it can’t see. Here’s a free hint to the product team: do you think I mentioned the Bee in the opening of this article because I’m making a fashion statement?

And then it starts to work…

Once you prove yourself worthy by getting Quick Desktop set up, it … sits there without doing much. It has a chatbot interface, which surely you’ve never seen before in an app, backed by a personality I’ll call “Uninspiring Accountant.” What was the point?

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And then things start to happen.

Your activity feed starts surfacing things from your email. From Slack. From your calendar. I don’t know about the rest of you, but my email inbox is where tasks and hope go to die.

Slowly but surely, Quick Desktop starts making suggestions, surfacing things that you should handle, proposing email drafts (ugh, in such a bland corporate voice; I hope this email finds you before I do), and giving you quick links to the various apps where these things live so you can see the context it’s surfacing.

I went in skeptical, partly because I’d already cobbled together a janky version of this for myself by pointing Claude Code at a pile of APIs, so I had a decent sense of what these things miss.

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And that’s when I became a Quick Desktop convert: it flagged an email buried forty messages deep in my inbox that I’d mentally filed under “dealt with” – but very much was not. My own inbox had given up on me like everyone who’s ever tried to love me, but Quick Desktop hadn’t.

This is an Amazon product, and it’s pretty clear that they expect you to work with Quick Desktop the way they reportedly work with their own employees: by beating them into compliance. Their own custom connectors and (lack of) extensibility system make it pretty clear that there’s a corporate IT department somewhere that’s configuring and getting this set up for folks. I freely admit that’s not my use case; I’m testing this by myself, not sharing it with my colleagues.

But the product is improving. Today, it doesn’t really sync data or state between multiple machines; we’re still waiting for Amazon to discover this whole “cloud” thing. That’s almost certainly going to change in the near future.

Along with the just-announced AWS Context approach, once you have a team of people using it, the shared knowledge graph it can build about your entire organization promises to be a significant boon.

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The part where I trust Amazon

That same knowledge graph is also a massive security treasure trove: every deal, every org-chart grudge, every “please don’t forward this,” every “how do I do the basic functions of my job” chat sessions, lives in one queryable place. Handing that to a vendor terrifies me. It should terrify you. And yet Amazon is one of a vanishingly small number of companies I’d trust with it.

I want to acknowledge how strange it is that I just wrote that. I have spent a decade as a professional thorn in this company’s side. I have a financial incentive, a personal brand, and frankly a temperament that all point toward not trusting AWS with so much as my lunch order. But credit where it’s due: whatever else they get wrong, Amazon takes security and data privacy deadly seriously, and they have the scars and the org structure to prove it. I have lived through this multiple times, and I’ve seen what AWS does when security competes with other pressures. The list of companies I’d let build a map this detailed of my business is damn short, and most of the names on it are not the ones building these products.

They have the security chops, but they have a completely different massive marketing problem. How do you get customers to try this out when you’ve incinerated your credibility in this space like it’s your engineering team’s token budget? “For once we have a product that is not shite,” while honest, is probably going to be tricky to get through AWS corporate comms.

Would I use it myself? I am

Reader, I pay cash money for this.

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Everything I’ve said above about its sharp edges are true, and I’ve barely gotten started. I have three pages, ten slides, and one interpretive dance full of “here’s why the product sucks” feedback I’ll be giving to their product team, who are going to be astounded when I bust into their office uninvited. But I’m not throwing stones from the sidelines on this: “I am a paying customer, and I want this thing I pay you for to be better than it is, so you will listen to every goddamned word I have to say” is a powerful message, and one that’s particularly resonant to Amazonians.

I can see a world in which I roll this out to the rest of the company. My Claude Code contraption is interesting and in some ways more capable, but it scales precisely as far as “grumpy former sysadmin with a penchant for the CLI” and not one inch further. Our team would justifiably revolt if I tried to inflict it upon them. The hell of it is, the only thing that Amazon has to do to get Quick Desktop to beat my Frankenstein setup is “let Quick configure itself.” Yes, there are problems with that approach; I leave them to Amazon to sort through.

And so… I don’t entirely know what to do with myself in a world where suddenly Amazon is shipping desirable AI products that I’m happy to pay for. First the Bee wearable and now this. That’s two data points, and for a company whose AI track record reads like a list of things to apologize for, two data points is alarmingly close to a trend. Their biggest problem is going to lie in outrunning their own shadow, and changing their own nature. I used to be confident they couldn’t. I’m less confident now, and I’m not sure how I feel about that. ®

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Telegram ban in India sparks a rush to VPNs, rival apps

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As India cut off access to messaging app Telegram for a week over concerns about exam-related fraud, users turned to virtual private networks (VPNs) and alternative messaging apps in unusually large numbers.

App intelligence firm Appfigures told TechCrunch that Tuesday, the day India announced the Telegram restriction, marked the biggest day for VPN app downloads in the country since at least the start of 2025. Downloads of major VPN apps rose 49% from a recent daily average of 139,000 to 208,000, the firm said.

Proton VPN and Turbo VPN recorded some of the largest increases. Downloads of Proton VPN on Apple’s App Store in India jumped 113%, while Turbo VPN downloads rose 85%. On Google Play, downloads of Proton VPN climbed 64% and Turbo VPN downloads increased 35%. NordVPN’s App Store downloads increased 41%, while ExpressVPN downloads on Google Play rose 31%.

The surge also pushed several VPN services up India’s app-store charts. Proton VPN climbed from 18th to 5th in Apple’s Utilities rankings between June 16 and June 18, while its Google Play ranking rose from 8th to 2nd in the Tools category, according to Appfigures.

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The spike in VPN demand followed India’s decision to temporarily restrict Telegram until June 22 over concerns that fraudsters were using the platform to target candidates ahead of a re-test for the National Eligibility cum Entrance Test (Undergraduate), the country’s largest entrance examination by applicant volume. The Indian government said the measure was needed to prevent the spread of fake exam papers and related scams. Telegram has challenged the order in the Delhi High Court, arguing that authorities should target specific content rather than block the entire platform.

The response extended beyond app-store download data. Proton said daily registrations from India rose 120% above baseline levels on Wednesday, after hourly registrations had already spiked 150% on Tuesday evening following the Telegram restriction. The company described the increase as “extremely noteworthy” given its existing scale in the country.

Canadian VPN service provider Windscribe reported a similar trend. The company told TechCrunch that signups from India peaked roughly 100% above baseline levels, while first-time downloads of its iOS app in the country rose about 89%.

“The spike in India follows the same general trend we see in areas that ban specific apps, introduce age bans or verification requirements, or otherwise restrict internet access,” Rebecca Rosenberg, growth operations manager at Windscribe, said.

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Image Credits:Windscribe

The trend was not limited to a handful of VPN providers. Sensor Tower told TechCrunch that downloads across the VPN app category in India rose 10% day-over-day on June 17, reversing a decline seen over the previous two weeks.

Users also appeared to be exploring alternatives to Telegram. Appfigures said downloads of Signal in India rose 72% on Apple’s App Store and 322% on Google Play following the restriction, while Viber’s App Store downloads increased 216%.

Telegram-linked messaging app iMe recorded one of the sharpest jumps. Its Google Play downloads rose from a recent daily average of about 827 to 50,900 on June 16, Appfigures said.

Yet the restriction did not immediately translate into lower Telegram usage. Sensor Tower said Telegram’s daily active users in India rose 17% on the day the measure was announced — the app’s largest day-over-day increase in the country since a widespread outage of Meta’s services in 2021.

Other data points also suggest heightened efforts to access Telegram following the restriction.

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Cloudflare Radar Lead Lai Yi Ohlsen told TechCrunch that DNS requests for Telegram domains in India increased sharply over the two days after the measure was announced. The company cautioned that higher DNS traffic does not necessarily indicate successful access to the platform, and could reflect users repeatedly attempting to reach Telegram after it was blocked.

Image Credits:Cloudflare

Telegram pointed to its efforts to cooperate with authorities during hearings in the Delhi High Court this week. Its lawyers said the company had removed channels identified by authorities and questioned the need for a platform-wide restriction affecting what Telegram says are over 150 million users in India.

Government lawyers defended the measure as a temporary, event-linked response tied to the NEET re-test. Solicitor General Tushar Mehta told the court that a permanent ban could raise proportionality concerns but argued the current restriction had a “logical nexus” to the objective being pursued.

After hearing arguments from Telegram and the government on Thursday, the Delhi High Court reserved its order and is expected to deliver its verdict on Friday.

The debate echoes questions raised elsewhere when governments restrict access to major online platforms. Sensor Tower said VPN downloads in the U.S. rose more than 40% week-over-week when TikTok was briefly removed from U.S. app stores in 2025, while Windscribe said it has observed similar patterns following restrictions in countries including Iran and Russia.

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Instagram Now Lets You Add A Unique Caption To Each Carousel Slide

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After all, pictures are only worth a thousand words.

Instagram just added a long-requested feature. The platform now lets users add unique captions to each carousel slide. Previously, all slides fell under the same caption, which certainly got in the way of telling a coherent multi-image story.

This is accessible via a toggle when tapping the caption area. This way, it’s up to users if they want to put in the extra effort to think of a bunch of new captions.

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It’s rolling out right now, but it could take a week or so to reach every Instagram user. This follows an update from a couple of years ago in which the platform doubled the number of photos that can be used in a carousel from 10 to 20. Mixing 20 photos with 20 captions should certainly allow for some novel content.

The image-based social media platform has been making changes all over the place lately. The in-app camera now supports Ultra HDR and Night Sight on Android devices. Additionally, the platform now lets users personalize the algorithm and reorder posts on the grid.

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Spotify launches Reserved ticketing for superfans

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Spotify has launched Reserved by Spotify, a ticketing feature that holds concert tickets for Premium subscribers based on their streaming habits. The service runs on a multi-year exclusive deal with Live Nation, with Ticketmaster processing all transactions.

Spotify on Wednesday launched Reserved by Spotify, turning the concert ticketing concept it unveiled last month into a live product. The feature automatically holds up to two concert tickets for Premium subscribers based on their listening habits, making Spotify the first audio streaming platform to offer dedicated pre-sale ticket access.

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The first artist to participate is indie-pop singer Role Model, according to Music Business Worldwide. Eligible fans will receive notifications with a roughly 24-hour purchase window opening on 23 June.

How it works

Reserved analyses a subscriber’s streaming data, including how often they listen to an artist, how long they have followed them, and whether their behaviour appears organic rather than bot-driven. There will reportedly be more superfans than available seats for any given tour, so not everyone who qualifies will receive an offer.

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The tickets come from a dedicated inventory that is not carved from any other presale pool. Spotify is positioning this as an alternative to the bot-infested public sale process that has frustrated concertgoers for years.

Location also matters. Spotify checks that a user is near a show before extending an offer, filtering out fans who are unlikely to attend.

The Live Nation deal

Reserved runs on a multi-year exclusive partnership with Live Nation, with all ticket transactions processed through Ticketmaster. Spotify is reportedly paying tens of millions of dollars for the exclusivity, outbidding Apple and Amazon, according to Bloomberg.

The exclusivity means Reserved only covers shows promoted by Live Nation, not all concerts. Spotify itself collects no fees on ticket sales, betting instead that tying concert access to Premium subscriptions will reduce subscriber churn.

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The bot problem

Ticketing fraud remains a multibillion-dollar problem for the music industry. Bots routinely snap up tickets within seconds of a public sale, funnelling them to resale platforms at inflated prices.

Spotify says it monitors for bot activity and artificial listening patterns, and will not reward users who inflate their play counts through passive or automated streams. The company has not disclosed the specific thresholds or algorithms it uses to distinguish genuine fans from gamers of the system.

Spotify has previous form in policing its platform for fraudulent activity, having removed hundreds of thousands of AI-generated songs over suspicious listening patterns. Reserved applies a similar detection philosophy to ticketing, treating organic fandom as a credential that unlocks real-world access.

What it means for artists

For artists, Reserved offers a way to ensure their most engaged fans get into the room rather than scalpers. Spotify’s relationship with musicians has been contentious, particularly over royalty payments, but a feature that directs concert revenue toward performers could shift the dynamic.

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The feature is US-only at launch, with no confirmed timeline for international expansion. Whether Reserved can meaningfully dent the secondary ticketing market will depend on how many artists and tours opt in, and whether Live Nation’s competitors build their own streaming-linked presales in response.

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Google Has Discontinued The Nest Home Mini And Nest Audio

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Google just introduced a new smart home speaker yesterday, but the arrival of a new product heralds the end of others. The company has confirmed that it will end production of the Nest Home Mini and Nest Audio. These Nest devices have been on the market for around five years (or longer, if you count 2017’s Google Home Mini) and it seems logical for Google to prioritize the newer generation given the current strategy of putting its Gemini chatbot everywhere it possibly can.

Although the pair of speakers has been discontinued, any of the two smart home products in the wild will remain operational. “Existing Nest Mini and Nest Audio devices will continue to be fully supported with regular software updates, security patches and customer care,” a rep from Google told Engadget. The new Google Home speaker is priced at $100, the same as the outgoing Nest Audio, but significantly more than the Nest Home Mini, which retailed at $50 and could often be found for cheaper.

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Circular Ring 2 review: I wanted to love it, but the software got in the way

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Why you can trust TechRadar


We spend hours testing every product or service we review, so you can be sure you’re buying the best. Find out more about how we test.

Circular Ring 2: One minute review

The Circular Ring 2 is an ambitious smart ring. On paper, it has almost everything you need. Alongside standard health, recovery and sleep tracking, it offers features you won’t find on many rivals, including electrocardiogram (ECG) readings and atrial fibrillation (AFib) detection. Circular is also promising blood pressure and blood glucose trend monitoring in future updates.

At first glance, it feels like a genuine challenger to the likes of Oura, RingConn and Samsung. The ring itself looks good, feels lightweight on the finger and comes with a charging case, which is a welcome upgrade over the previous Circular model. Battery life is solid too, lasting around six days during my testing.

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But unfortunately, the day-to-day experience doesn’t live up to that impressive spec sheet.

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Becca holding the Circular Ring 2 smart ring above a grey surface

(Image credit: Future / Becca Caddy)

The biggest issue is the software. Smart rings don’t have screens, which means the app is incredibly important. That’s where the Circular Ring 2 struggles the most.

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This New Van Is Going Very Old-School With Its Design

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Even as technology continues to push humanity forward in virtually every facet of modern life, it is often still fun to keep at least one eye trained on days of yesteryear. To that end, even some more forward-thinking companies have been known to indulge in a little shameless nostalgia in their product lines. Volkswagen went that route with its retro-inspired re-imagining of its iconic VW Bus.

While the all-electric ID Buzz wasn’t exactly a smashing success for VW, it was nothing if not a stylishly rendered slice of nostalgic automotive Americana. British company Morris Commercial is taking a similar approach with its Morris JE Van. And yes, that van is dramatically outdoing the electric VW retro appeal by taking inspiration from a much older vehicle, the Morris Commercial J-Type Work Van.

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That van made its U.K. debut in the late-1940s, and became an instant hit with folks in need of a workhorse type van that still delivered on looks. It soon earned the nickname “The Big Little Van” due in part to its spacious interior and deceptively small exterior. That design also made it a big hit with government offices, as the J-Type was utilized by drivers in the Royal Mail and Post Office Telephone fleets. It would seem that Morris Commercial is not trying to re-invent the wheel with the new version of the J-Type, which it has dubbed the JE. In fact, the new models look almost identical to the old. Looks, however, are where the similarities end. 

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What to know about the Morris Commercial JE Van

We should linger at least a minute on the looks of the Morris Commercial JE Van, as it was one of the most distinctively unique vehicles on the road upon its debut, and remains just as unique in its modern form. That being said, much like the SlashGear approved VW ID Buzz, you can probably still file this vehicle firmly under the “niche” section of the automotive market, as some drivers may not be ready to go full retro with their everyday cargo driver.

They might, however, still be tempted if they are looking for what looks to be a spaciously functional van that is fully electric. Yes, the Morris Commercial JE is eschewing the petrol-based engine of J-Type’s past in favor of battery power. It’s doing so without shorting drivers on power, with Morris Commercial claiming it boasts a 1-ton payload capacity. The vehicle also boasts a unique body design, with its fully recycled carbon monocoque body and aluminum skateboard chassis reportedly ranking it among the lightest commercial vehicles in the world.

As a cherry on top, Morris Commercial is also making the JE Van available in a range of unique color designs so you can make the interior and exterior all your own. The interior will also feature more modern fixtures like an infotainment screen. Now for the bad news, which is that the Morris Commercial JE is not yet available for purchase. In fact, it’s not yet in production, with the company claiming it’s eyeing 2028 for full-scale production status.  

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A 201-year-old mutual bank just launched an AI Center of Excellence with a startup partner

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Liberty Bank launched an AI Center of Excellence with Flare AI to deploy secure, compliant AI across personal, commercial, and digital banking operations.

Liberty Bank, a 201-year-old mutual bank headquartered in Middletown, Connecticut, announced the launch of an AI Center of Excellence alongside a strategic partnership with Flare AI. The centre will serve as the hub for AI strategy, governance, and execution across the bank’s personal, commercial, and digital operations.

The partnership is structured around outcomes rather than software licences, according to David Hadd, Liberty Bank’s head of Business Transformation. “Flare’s role is to design, build, and help deploy AI systems on Liberty Bank’s behalf, compressing what has historically been a multi-year technology buildout into weeks, with the security, compliance, and governance controls regulated institutions require,” Hadd said.

Liberty Bank has over $9 billion in assets, 51 retail banking offices across Connecticut and Massachusetts, and more than 900 employees. It is the oldest and among the largest mutual banks in the United States. The bank says the initial focus will be on deploying secure AI systems to enhance productivity and customer experience, automating complex core processes, and building reusable AI capabilities.

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For a bank our size, the challenge has never been ambition. It has been the time it takes to translate strategy into execution,” said David Glidden, President and CEO of Liberty Bank. The bank expects the AI Centre of Excellence to drive measurable impact across customer experience, operational efficiency, and growth. Large banks have warned that scaling AI in production is more expensive and error-prone than pilot programmes suggest, making governance and quality control critical from the start.

Flare AI CEO Scott Killoh said the company takes a different approach from platform vendors. “Most banks have been sold AI platforms and left to figure out the rest,” Killoh said. “We partner with institutions to deliver working AI systems that are secure, compliant, and tailored to their business.” Flare AI’s new President and Chief Strategy Officer, David Mitchell, previously spent six years as an executive at Liberty Bank, giving the partnership an unusual level of institutional familiarity.

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The announcement reflects a broader shift in how regulated industries are adopting AI, moving from experimental chatbots toward structured, governed deployments with audit trails and compliance guardrails built in. For community banks competing against institutions with far larger technology budgets, the speed of deployment matters as much as the technology itself.

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The Xreal Aura looks expensive, just not as expensive as Snap’s Specs

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Xreal has officially unveiled its new Aura smart glasses. While they certainly won’t be cheap, they’ll still cost considerably less than Snap’s recently announced Specs.

The Aura runs Android XR, Google’s operating system for mixed reality devices, giving users access to a growing ecosystem of apps right out of the box.

Xreal hasn’t revealed exact pricing yet. However, the company says the Aura will launch for under $1,500 before tax when it arrives later this year. That’s a notable contrast to Snap’s Specs, which rely on proprietary software and are currently up for pre-order at $2,195.

The glasses feature an Optical See-Through (OST) display with a 70-degree field of view. They are powered by dual Sony Micro-OLED panels with a resolution of 1,920 x 1,200 per eye and a 120Hz refresh rate. Since the displays are transparent, users can still see their surroundings, though electrochromic dimming is included for moments when greater immersion is needed.

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One of the Aura’s biggest selling points is its support for up to five floating app windows at once, with Google’s Gemini AI assistant built directly into the experience.

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Rather than placing all of the hardware inside the glasses themselves, Xreal has opted for a split design. Processing is handled by a separate compute puck powered by the newly announced Snapdragon Reality Elite chipset, while an onboard X1S spatial co-processor manages low-latency tracking and display tasks.

The compute puck also houses a 4,455mAh battery, helping reduce the weight carried on the user’s face. Two configurations will be available, offering either 12GB of RAM and 256GB of storage or 16GB of RAM and 512GB of storage.

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The Aura supports 6DoF tracking, hand-tracking controls, voice commands through Gemini, and onboard cameras with a visible LED indicator that activates when recording.

Xreal says the Aura will launch this autumn. Those interested can either reserve a standard spot for $100 and receive $200 in launch credit, or secure one of the company’s limited Founder Passes, which include a $300 discount.

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Older Macs and iPhones Could Lose Major Office 365 Features in a Few Weeks

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If you want to edit your Microsoft Office 2019 files on your Mac, you’ll only be able to do so until next month.

Starting July 13, Office 2019 apps for Mac — including Word, Excel, PowerPoint, Outlook and OneNote — will enter a “reduced functionality mode” that disables editing, saving or creating new files, while allowing only viewing and printing. This restriction also affects outdated iPhone and iPad applications, according to Microsoft.

That’s because Microsoft Office 2019 stopped being officially supported in October 2023, and the version no longer receives software or security updates. 

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Subscribers of Microsoft 365 on newer supported versions of Office on MacOS, as well as customers of the nonsubscription Office 2021, will need to update their software before July to avoid the same fate.

The heart of the issue is an expiring security certificate that validates Office licenses. Microsoft renewed the certificate and updated other versions of Office to properly recognize it, but not the 2019 version for Mac. Microsoft Office versions for Windows aren’t affected by this security certificate.

Pulling the plug on Office 2019

Microsoft’s end-of-support notice for Office 2019 cites a five-year support lifecycle for the software bundle. Office 2019 was released in September 2018, making it nearly 8 years old.

With software updates, that’s not unreasonable. But this certificate issue doesn’t appear to be due to broken code that would pull resources from other newer projects to fix. Office 2019, which was sold as a one-time purchase, still works just fine. 

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The problem is that Microsoft won’t provide an update that would activate the renewed certificate. The expiration of security certificates is a standard industry practice designed to limit the risk of compromised cryptographic keys.

But some critics argue Microsoft’s deadline is self-imposed. Compounding the backlash, Microsoft quietly removed a previous online promise that the software would “continue to function.”

When reached for comment via email, a Microsoft spokesperson replied: “Microsoft is not intentionally limiting or changing Office 2019; the product cannot receive the renewed certificate because no update path exists for an out-of-support product.”

Minimum OS Version Requirements

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Platform Minimum OS Version Minimum App Version
MacOS MacOS 12 (Monterey) or later 16.83
iOS iOS 17.0 or later 2.93
iPadOS iPadOS 17.0 or later 2.93

The last full-purchase version of Office for Mac is Office 2024, which will continue to be supported. Its predecessor, Office 2021, will also continue to work but will enter end-of-support mode in October 2026.

Office 2019 existed in the not-so-distant past, before Microsoft started bolting artificial intelligence features into all its products. It’s safe to assume that some customers are holding onto their apps because they want the core word processing, spreadsheet and presentation features without today’s distractions.

If you do decide to upgrade to a newer version from Office 2019, you’ll need to download and run a License Removal Tool, open an Office app and then go to Help > Check for Updates to activate it.

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As an alternative, you can use Microsoft 365 on the web for free.

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Microsoft discovers new lightweight backdoor that steals cryptocurrency

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Microsoft says it has detected new self-propagating malware that spreads through USB drives in search of cryptocurrency credentials, which it then sends to attacker-controlled servers.

The company named the worm Crypto Clipper because it monitors the contents of device clipboards for patterns consistent with wallet addresses or seed phrases. When found, the malware also takes five screenshots over a 10-second period. Both the credentials and the screenshots are then sent to the attacker through Tor, a network protocol that provides anonymous routing by sending traffic through redundant nodes so logs can’t capture both the sending and receiving IP addresses. Crypto Clipper establishes the Tor connection by using a SOCKS5 proxy, a network protocol that sends traffic through a proxy server, which then forwards it to its final destination.

A lightweight backdoor

“The execution of this clipper is notable because it does not depend on a traditional installer or exposed IP-based C2 infrastructure,” Microsoft said Thursday. “Instead, it deploys a portable Tor client, routes traffic through a local SOCKS5 proxy, and blends data theft with remote code execution, turning a financially motivated stealer into a lightweight backdoor.”

Microsoft said it observed Crypto Clipper spreading through .lnk file on a USB drive. These files store executable code. When an infected USB drive is plugged into a device, the code checks whether it is already installed on the machine. If it isn’t, the malware downloads it through the Tor proxy. To better conceal evidence of the worm, the malware scans the infected USB drive and names the .lnk files with similar names.

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